Thanks for watching! Check out even more resources: - Our pitch deck service: slidebean.com/pitch-deck - Our Blog: Daily articles on startup insights. slidebean.com/blog - Slidebean app: You can access a bunch of features for free slidebean.com/plans - Our Free Templates: Nearly 200 free templates you can download and edit, including the ones you need to get your business started. slidebean.com/templates - Our Udemy course: udemy.com/course/starting-a-business-101/
His name's not Eric, since when do people get to randomly choose their own name that they like and use it as if it's a legal name? All of Yuan Zheng's investment comes from Beijing, it is a government owned enterprise, as are all large Chinese companies. Just as people are abandoning Steam for the Chinese government funded Epic Store, people are climbing on board the Chinese government funded TikTok, and people are switching their Twitch streams for Chinese owned DLive, now they are ditching Skype for Zoom. China 2025 well on-track.
@@はな-u7b Microsoft teams is the same way. When you're invited to a meeting. Skype basically no longer exist. Microsoft is sun setting it. Teams is the only comparable competitor now so he's comparing Skype to zoom about 10 years too late. I work for Microsoft. We don't even sell Skype in any of our packages anymore. So he should probably compare it to something more relevant.
@@VanityLuxe If you work for Microsoft then you guys have to make the teams more simple. Its so tedious lol. Its like as if the mobile app, web and desktop versions of team is made by three different companies. Also, why cant the present share his webcam video and screen at the same time ? its so basic stuff for 2020 app.
Skype used to be brilliant. It went downhill. With all the choice now, I use mainly Whats App and Viber. I had not heard of Zoom until the current crisis.
Zoom is actually great! It is complete, I didn't have a problem in my classes. Adobe Connect which one of my profs use is actually meh. Not better then Zoom. Zoom seems like the best option!
I have to agree: I NEVER heard of Zoom until the pandemic started. They must have made some killer SEO campaign or something like that during the beginning of this crisis
What I think is brilliant is the fact that zoom mirrors your own video when it is showed to you to make you more comfortable since we're so used to looking in mirrors.
He also was a Cisco employee. So he understood how the backbone of the internet worked on a technical hardware level. This is why they won. The other video companies- surprisingly even google, focussed really on software and protocols and as such wound up with quite a few problems like glitching and latency. And were retired. Zoom wnd Skype to a lesser degree was smart enough to realise you can only achieve a good experience with client software. And understanding how that video is going from point to point.
Hope J turns out Cisco didn’t understand how their tech worked as well as zoom. Also you’ve got to remember it was in the second iteration of zoom that they decided to pull every lever at the expense of latency. Which was a smart move. At the time the flex was towards the best image quality. Nobody really was thinking that much about lag because I think the logic went oh well people understand there is going to be a slight delay in video conferencing. But when you do groups that lag becomes amplified and they figured out that was the game changer. Not image quality but a real time interaction. Zooms video quality is kind of terrible. But historically there is a vector in technology where people will take a dip in quality if it’s more convenient or better in a more fundamental way. So for instance mp3 was far worse than CDs. Netflix and RUclips until recently was far worse than the best Blu-ray. But people preferred the ease. So the other video guys bet on the wrong horse. And didn’t spot that speed at all costs was the winning asset
I've been using webex in our work and client meetings with my previous and current compny. I think this is still more secured compared to zoom and so far, I am more used to webex because it's integrated with my email and I can also use the webex app on my phone.
From what I saw in my industry, that Zoom had "sign in with Google/Facebook" with "run in browser" gave them the easy adoption for the "never heard of Zoom" crowd. The other big players all needed a client to download and a 30 field signup form. It seems those 2 things were major contributors to Zoom's rise during the pandemic, but I rarely see anyone mention it which still seems odd to me.
That is MS SOP, buy it or squish it like a bug. In all these decades MS has only had one product that they came up with themselves. For all their notoriety they have blocked or eliminated more innovation than any other single company.
They killed it and destroyed the quality of the app when they rewrote it a few years ago. Microsoft, as you can see by the update mess with Windows 10, can't write good software anymore.
@Ulitarism Luxembourg-based Skype Technologies, founded by Niklas Zennström of Sweden and Janus Friis of Denmark, first introduced the software client in 2003.
I actually feel way more comfortable using zoom knowing that the creator is so dedicated to making the best possible product and making the customers happy.
I think you left out some important information, Zoom just didn't explode due to the Coronavirus lockdown. Zoom exploded as well because of Apples updates not supporting Skype on older devices.
yeah you are right ... had skyped remained sole and not been bought by microsoft .. today this video would have been about Skype .. besides there are better app than zoom.
Zoom has definitely changed the way we communicate in some fundamental ways. It's also very impressive that they were able to "zoom" lol no pun intended past some of the bigger players to dominate the space. I suppose their land and expand strategy really paid off in their quest to create a frictionless video chat experience. Great videos and keep up the solid work! Your Spotify one was also very cool! Subscribed and Liked!
@@cbalmori Ahh don#t be so narrow-minded. Yes they've killed the golden goose several times, but they still do a lot of great products, like their pheripherals and server-side software.
Very insightful as always. I loved that you highlighted those 3 things they did right. --Worked hard at solving a big problem --Solved a problem facing many people --Focused on the customer I had to rewind that part many times to let it sink in. Thanks a lot for all you do. Yuan's time at Webex definitely provided him the necessary experience he needed to work on Zoom and make it a success. I think Zoom would go a long way. Even if they need to pivot or work on other things to add to zoom to remain valuable, I believe Yuan has what it takes to take the company further.
I feel like Zoom may be in long term danger because they have basically reached their highest number of users they can ever have (until our worldwide population increases enough but that’s a very long time away). Even if they are able to continue converting customers from other services, video calls will go down as the pandemic progresses and eventually we go back to actual life stuff. They’ll never be able to reach the numbers they have now again, and that’s going to spook investors a lot. I think, ofc. I don’t actually know this or anything.
Fr tho, zoom came outta nowhere. I remember my teacher saying "let's meet on zoom" 5 months ago and I rolled my eyes saying that I don't want to download another app to waste phone memory. But damn, next thing I know EVERYONE and their mother are using zoom.
Zoom was that one calling software that I first heard about back in mid-2013. My parent's talked about it as something like skype, which I have been familiarized with due to my dad being an OFW. Today, I like Zoom for it's features but think the 40 min. time limit was just too short for student grpup meetings.
The moral of the story is: find out what people want... and give it to them. A passion for and focus on client satisfaction is how Eric Yuan made it successful.
It all boils down to one thing, a superior User Experience! This comes with knowing and listening to your customers and attending to their frustrations.
Zoom is better than other communicating apps since video signal is far better. Which makes perfect sense as it is explained in the video. Also the thing I most like about is that the person I want to talk to doesn't need to set up an account. All he has to do is click the link. The simplicity is what makes this app better than Skype.
What kills great products? When companies go public and their priority shifts from giving *customers* what they want to giving *shareholders* what they want.
I wanted to thank you for such a wonderful series of Startups 101. I am curious about how businesses started and like to find out why some businesses fail and others succeed. Your series completes this for me, I find other businesses fascinating. This video speaks to me most of all.... the part that says that the VP listened to all of his customers. After 2 years in business I have learnt that its not about what you are OFFERING. it's about what your CUSTOMERS WANT and what problems you can SOLVE in your own business to bring more CUSTOMER communication and satisfaction. I am also starting my second business and your series helps me determine ways I can structure my business for future success and expansion. Call me a 'serial entrepreneur' or call me crazy, but grouping and sharing community and bringing people together is the way to go. Create a community and be the community.
Slidebean Has Really Change my Life . growing up as a software developer here in Cameroon (Africa ) is not easy. Since the day i came through this channel , my level of thinking Has really change. I now see things different. I think more as an entrepreneur. I love this channel . this channel is my new school. I really Wish i can represent Slidebean in country and continent. I love this channel
Wow! Thanks for sharing this with us. We never imagined our channel will generate this kind of impact. 🙏🏼 Let's chat on our Discord. We will love to know more about what you are doing: slidebean.com/youtube
Been using Zoom for school because you know what and I have to say, it’s the best option. Better video/sound quality, better interface, and more useful features than Skype, Google Meet, etc. And it’s simple to use.
Zoom is an upgrade of Cisco WebEx. Basically they tool all the bad things out of WebEx and made it simple. Screen sharing and taking control of screen is easy and smooth. Also it adjusts to network speed and rarely get disconnected. Zoom is much better software than anything in market now.
So interesting. I didn't know the background and connection with Cisco. Customer service has to drive the company. So many miss this (even big stars like Cisco) Love your style and the content. Well done.
Its kinda similiar to palo alto founder. He worked for checkpoint and was one of main egineers who made "Statefull technology/patent". But after some years he left and created palo alto with a different view of company. And now Palo alto is scored a lot better on tests than comparable checkpoint models.
I wanna share that I am a student based in China and ZOOM is the only video conference tool that I could use without any VPN restriction and connection problem. I am literally surprised that it is developed by a Chinese! Never know that. Thanks for the video.
@ L C Lets give credits where is due. Cisco/WebEx were failing. Customers weren’t happy. Yuan took it to his upper management but they didn’t listen to him. Kudos to him and the other 40 engineers that left to start Zoom. The smart one always prevail.
@@soulmate805 the question was Cisco could have easily sued them but didn't, why? and Cisco is not just 1 person, it is a corporation. corporations tend to be greedy.
@@soulmate805 Cisco/Webex are not Patent trolls. Zoom created their software from scratch and did not use any of Cisco program code. As such Cisco did not sue. Only Patent Troll companies patent idea as vague as possibly, then wait until startup create something then sue those that can't afford a long court case.
L C Excellent question - best I can gather is (1) Cisco never considered Zoom a significant threat or competitor (Zoom was going after different markets). (2) Cisco was not focused on Webex for desktop conferencing and was pushing high-end video conference rooms where the margins and on going service contracts were more lucrative. (3) Cisco was not ready for VC totally in the cloud/mostly browser based and how it would help enable VC for groups that didn’t have the support of IT Infrastructure groups in their companies. So, short version is they didn’t see this coming until it was to late and Zoom had sufficient capital investment to fend off legal challenges (which would only serve to act as free advertising for how much better they were anyway).
Loved your video Slidebean. One thing you didn’t spend much time on is competition. Microsoft has abandoned Skype for Business and is focusing on TEAMS. The latter is a great product for business users as it combines collaboration tools and seamless integration with Microsoft Office programs - we use it in my company and it’s been transformative relative to Skype for Business which was terrible! However, Zoom is a great ‘killer app’ for those who just want a great web-meeting product. MS Teams or MS Office 365 may just be ‘too many’ benefits for those who are only looking for a great web-call app. However, I understand MS has also started penetration pricing to sign on new users for Office 365,
Where I used to work we used Zoom from its inception. There's lots of risk areas but overall it's very easy to use, its a pretty decent product and the price is right.
Zoom.. One software to solve them problems all. I use WebEx, Teams & Zoom, honestly I think WebEx has improved, Teams is also great (especially with the Office suite). Zoom looks more targeted small businesses and groups not mid and large tech.
WebEx sucks, when I had a router dropping packets due to being overwhelmed, my kid's zoom works fine but my webex will permanently lose my audio until i disconnect and reconnect. WtF is that?
5:24 " they work hard for their entire platform to ensure that those 150 milliseconds are never surpassed." *that's a lie* my zooms always travel from Argentina to the us and back we have the same population as Canada or Australia but server side, we don't exist
I find this presentation interesting and a good usecase for my upcoming book about competition. Zoom is about people and users while Skype and WebEx is about making money to get the insane investment back, in other words, they are about the bonusses and status of board room members. Who cares? Board room members of Cisco and Microsoft do not care about customers. If you don't believe it, how about your experiences with Windows and Office in the last 20 years? And have you ever tried to implement a network in your house or office? Any idea why they have kept that so complex and difficult? Yes, you guessed right, it is because they need to make money for shareholders and board members. I have been with those people myself. At a certain point, the good people are replaced with bean counters, generally from a green mailer or take-over artist. That is when the imposed stress and callousness begins. People work for such companies but are not enthusiastic, they do it for, yes you guessed right, for money. But people want to work for recognition, fun, achievements.
It’s chinese company, in china has a chinese version called Zhumu and for international called zoom , same thing like Tik tok , you can’t use your tik tok in china unless you have a vpn and you must remove a sim card, there is chinese version called douyin ( chinese Tik tok) .
Comment #3 - Please complete this form in the following 24 hours so we can process the shipping of your T-shirt! It should be shipped in the next 30 days depending on where you are located - slidebean.typeform.com/to/u7HlxF?email=xxxxx&name=xxxxx&lastname=xxxxx&plan=xxxxx&twitter=xxxxx
Zoom: Video conferencing and nothing else Discord: Video conferencing (50 member max tho), Chat that you can access and you can see the history of the chat unlike zoom which you can't see the history of the chat because you might need to change rooms; you can delete messages, send announcements which everyone can reference
My uncle is a programmer and wrote some code for a different project, that didn't end up getting used for that project. It ended up being used for zoom.
When people say that there are good alternatives for Zoom, they forget, that Zoom is not just a video chat tool. They say about many messengers that have video option. But they forget, that if you need a conference for more than 30 ppl, you almost have no options at all. The only viable option is Google Teams, but it is very limited if compared to Zoom. Imagine you need to handle a conference for 70 ppl. You need tools to control other people, to mute/ban/disable video, etc. You might need helpers to handle technical stuff that should have advanced permissions. Google Teams lacks such features. So, Zoom's popularity is explanable. Also, Zoom handles slow connections and slow devices pretty well. You can't say the same about many other tools, especially when you have dozens of ppl connected. For instance, Hangouts is well known to be crumbling down on slower devices.
1. No one uses MD5 anymore (or at least, they shouldn't). 2. SHA and MD5 arent really used together, and they don't encrypt things. SHA is used in combination with some other symmetric encryption algorithm (usually AES or chacha20). encryption stops someone from reading your message. SHA is used to prove no one changed the message on is way to you. 3. RSA (or these days, elliptic curve ) is used at the beginning of a session so that two parties can establish a shared secret key. Then symmetric encryption is used. The hard thing about end to end encryption for video conferencing is that you would have to somehow establish a shared key with everyone in the call. It can be done, but it adds a lot of overhead. So basically, you're right, they probably had to make a trade off between security and usability. Although I will say, it isn't great that they claimed it was using end to end encryption and they were sending data through China.
Excellent explanation and very good prediction too. Please keep making more such business videos. Its really very helpful for me and also for many business students , I am sure. Also, very well hosted by the host.
im in the chruch organization group and we gathered thru phonepatch since early 2000,then we shift to low cost videoconference thru internet with a video feed named ManyCam,ManyCam video feed was so slow but when we use Zoom it makes the video fast as realtime.
I will continue to support Zoom. I honestly believe Facebook tried to sabotage Zoom by hacking Zoom sessions...it was interesting how rooms were getting hacked and then not a month later, Facebook announced Messenger Rooms.
Thank you for a great video! I can relate to the WebEx erxperience: It was unbelievable frustrating, and when I started using Zoom some months ago, it felt just like Webex, but without the frustration
Comment #1 - Please complete this form in the following 24 hours so we can process the shipping of your T-shirt! It should be shipped in the next 30 days depending on where you are located - slidebean.typeform.com/to/u7HlxF?email=xxxxx&name=xxxxx&lastname=xxxxx&plan=xxxxx&twitter=xxxxx
Comment #10 - Please complete this form in the following 24 hours so we can process the shipping of your T-shirt! It should be shipped in the next 30 days depending on where you are located - slidebean.typeform.com/to/u7HlxF?email=xxxxx&name=xxxxx&lastname=xxxxx&plan=xxxxx&twitter=xxxxx
@@itsme1and2 They won't, based on the content here. Zoom is a poor product that just happened to be in the right place at the right time (free tier + easy to scale up + IT departments unprepared and needing a quick solution when covid hit). But the standard rules of startup worship apply.
Webex conferencing software was free to use the first few years the service was available. Unfortunately, the company was taken over by Cisco and pricing, user privileges, and functionality were restricted and became obscenely expensive without the service improving. Other companies attempted to compete for the video service business but none of them came close to actually providing competent products. Zoom deserves the business. To this day, there aren't any competitors that have any sort of programs or development to compete.
Interesting vid, although something I found missing in this case, was to proove the premise. You kept saying Zoom is more successful than the rest... but based on what? What are the criteria which madeyou say so? Becuase Hangouts is on the rise and doing quite well as well for example and I want to understand the difference better. (Or new players like Jitsi)
Microsoft teams is actually way more successful.I find it funny that he's comparing Skype which actually was ahead of the curve and was the first of exactly what all of them are doing. And he's comparing them 10 years too late when Microsoft no longer even sells two businesses or schools. Skype is a support product. Meaning they still support those who own it but they no longer sell it so why are we comparing something that is being sunset.I would love to see him doing updated video comparing Microsoft teams to zoom and we'll see how they're really "more successful than everyone" I think Zoom is the more common name because teams is not until recently accessible to everyone. You have to have a certain office license to get it. But that has changed teams is now free for everyone. Just like Zoom but because Zoom was the more household name before we make teams free everyone thinks as them holds the market but actually Microsoft teams does. Microsoft teams have seventy-five million daily users because schools are actually using teams because teams is more than just a meeting till and it actually has teams for the classroom where they can actually turn in assignments and manage a full classroom from it. You should look into some of the things that teams is doing and that will become coming out and you will see that Zoom has nothing on teams
Thanks for watching!
Check out even more resources:
- Our pitch deck service: slidebean.com/pitch-deck
- Our Blog: Daily articles on startup insights. slidebean.com/blog
- Slidebean app: You can access a bunch of features for free slidebean.com/plans
- Our Free Templates: Nearly 200 free templates you can download and edit, including the ones you need to get your business started. slidebean.com/templates
- Our Udemy course: udemy.com/course/starting-a-business-101/
Bugs Bunnysupdoc
You probably think 5g causes Coronavirus
This is great! Love your presentation!
@Bugs Bunnysupdoc who are you referring to?
His name's not Eric, since when do people get to randomly choose their own name that they like and use it as if it's a legal name? All of Yuan Zheng's investment comes from Beijing, it is a government owned enterprise, as are all large Chinese companies. Just as people are abandoning Steam for the Chinese government funded Epic Store, people are climbing on board the Chinese government funded TikTok, and people are switching their Twitch streams for Chinese owned DLive, now they are ditching Skype for Zoom. China 2025 well on-track.
You said nothing about what Skype and Microsoft did wrong on their application in detail....why didn't they innovate?
You missed the point about Zoom’s UX, no signup required to start using it.
@@NarinderxBali so far no from using it today
nuwE bali I can still do without signup. Lol
@@はな-u7b Microsoft teams is the same way. When you're invited to a meeting. Skype basically no longer exist. Microsoft is sun setting it. Teams is the only comparable competitor now so he's comparing Skype to zoom about 10 years too late. I work for Microsoft. We don't even sell Skype in any of our packages anymore. So he should probably compare it to something more relevant.
@@VanityLuxe If you work for Microsoft then you guys have to make the teams more simple. Its so tedious lol. Its like as if the mobile app, web and desktop versions of team is made by three different companies. Also, why cant the present share his webcam video and screen at the same time ? its so basic stuff for 2020 app.
@@VanityLuxe teams is very complicated software! I tried hard to set my account! also, the software is heavy on my laptop! still zoom preferable!
Students: lets use discord or skype
Teachers: uses a site nobody has heard of until the pandemic
Zoom? I have been using it since 2013 😂
Pmoose Travern why?
Caleb Wade probably online meetings ...
Caleb Wade many organization used zoom as a way to do a meeting.
can't use discord if you're below 13 years tho, it says in the TOS
Skype used to be brilliant. It went downhill. With all the choice now, I use mainly Whats App and Viber. I had not heard of Zoom until the current crisis.
Thanks for sharing!
@@slidebean Thanks for posting the video. I was just telling my sister about it around one hour ago!
Zoom is actually great! It is complete, I didn't have a problem in my classes. Adobe Connect which one of my profs use is actually meh. Not better then Zoom. Zoom seems like the best option!
I have to agree: I NEVER heard of Zoom until the pandemic started. They must have made some killer SEO campaign or something like that during the beginning of this crisis
Whatsapp sucks for online classes tho, there's only an 8 people max I think. And it's even smaller for older devices I think
What I think is brilliant is the fact that zoom mirrors your own video when it is showed to you to make you more comfortable since we're so used to looking in mirrors.
BEST comment ever!
I just thought about it wtf lmao
Wait, so the others don't see it mirrored too? 😭
@@hobihobi5219 You can change whether or not they do
I hate that! I turn that off.
He also was a Cisco employee. So he understood how the backbone of the internet worked on a technical hardware level. This is why they won. The other video companies- surprisingly even google, focussed really on software and protocols and as such wound up with quite a few problems like glitching and latency. And were retired. Zoom wnd Skype to a lesser degree was smart enough to realise you can only achieve a good experience with client software. And understanding how that video is going from point to point.
Hope J turns out Cisco didn’t understand how their tech worked as well as zoom. Also you’ve got to remember it was in the second iteration of zoom that they decided to pull every lever at the expense of latency. Which was a smart move. At the time the flex was towards the best image quality. Nobody really was thinking that much about lag because I think the logic went oh well people understand there is going to be a slight delay in video conferencing. But when you do groups that lag becomes amplified and they figured out that was the game changer. Not image quality but a real time interaction. Zooms video quality is kind of terrible. But historically there is a vector in technology where people will take a dip in quality if it’s more convenient or better in a more fundamental way. So for instance mp3 was far worse than CDs. Netflix and RUclips until recently was far worse than the best Blu-ray. But people preferred the ease. So the other video guys bet on the wrong horse. And didn’t spot that speed at all costs was the winning asset
I've been using webex in our work and client meetings with my previous and current compny. I think this is still more secured compared to zoom and so far, I am more used to webex because it's integrated with my email and I can also use the webex app on my phone.
From what I saw in my industry, that Zoom had "sign in with Google/Facebook" with "run in browser" gave them the easy adoption for the "never heard of Zoom" crowd. The other big players all needed a client to download and a 30 field signup form. It seems those 2 things were major contributors to Zoom's rise during the pandemic, but I rarely see anyone mention it which still seems odd to me.
well skype wasn't invented by microsoft they just bought it.
Indeed. And ruined it.
That is MS SOP, buy it or squish it like a bug. In all these decades MS has only had one product that they came up with themselves. For all their notoriety they have blocked or eliminated more innovation than any other single company.
They killed it and destroyed the quality of the app when they rewrote it a few years ago. Microsoft, as you can see by the update mess with Windows 10, can't write good software anymore.
@@KirkHarnack trashed it
@Ulitarism Luxembourg-based Skype Technologies, founded by Niklas Zennström of Sweden and Janus Friis of Denmark, first introduced the software client in 2003.
I actually feel way more comfortable using zoom knowing that the creator is so dedicated to making the best possible product and making the customers happy.
Thank you for watching!
I think you left out some important information, Zoom just didn't explode due to the Coronavirus lockdown. Zoom exploded as well because of Apples updates not supporting Skype on older devices.
Thank you for watching!
yeah you are right ... had skyped remained sole and not been bought by microsoft .. today this video would have been about Skype .. besides there are better app than zoom.
@@slidebean what about a decent reply?
@@slidebean have a bot replying every time in the same way? Looks like the bot to me, as for video it is just sh...t, have a nice day.
"Microsoft and skype and teams" ahah its all the same company
Thanks for watching!
Slidebean: Startups 101 what kind of reply is that?
Youry Prophete Microsoft Teams is seperate
@@delavago5379 Seems like a python bot response 😂
@@prodbyepaa no its not, I work at Microsoft and I can tell you Skype, Teams, SKype for business are all under the same roof
Very cool channel keep it up!
Thank you very much!
Zoom has definitely changed the way we communicate in some fundamental ways. It's also very impressive that they were able to "zoom" lol no pun intended past some of the bigger players to dominate the space. I suppose their land and expand strategy really paid off in their quest to create a frictionless video chat experience. Great videos and keep up the solid work! Your Spotify one was also very cool! Subscribed and Liked!
Corona: Im gonna end every mans career in this world
Eric: Hold my zoom
*soom
@@RonSimiyu it is actually zoom.
there are other apps equally good. just that, hedgefunds and silicon investors decided to go with Zoom ..
@@arijit020 Within the "just that", there lies a perfectly sound marketing strategy!
Jeff Bezos: Hold my Amazon
I used to like Skype… then MS bought it … then it became shit (as everything MS touches)… I now use Zoom or G Hangouts…
Github will be the next
Have you ever used Microsoft IntelliMouse?
@@k0zzu21 I'd dance with zombies before using anything Microsoft…
@@cbalmori Ahh don#t be so narrow-minded. Yes they've killed the golden goose several times, but they still do a lot of great products, like their pheripherals and server-side software.
Ikr even the game minecraft became shitty when Microsoft bought it
Very insightful as always.
I loved that you highlighted those 3 things they did right.
--Worked hard at solving a big problem
--Solved a problem facing many people
--Focused on the customer
I had to rewind that part many times to let it sink in. Thanks a lot for all you do.
Yuan's time at Webex definitely provided him the necessary experience he needed to work on Zoom and make it a success. I think Zoom would go a long way. Even if they need to pivot or work on other things to add to zoom to remain valuable, I believe Yuan has what it takes to take the company further.
Thank you for watching!
When preparation meets opportunity. Kuddos for zoom.
Thank you for watching!
^ Bot reply?
I feel like Zoom may be in long term danger because they have basically reached their highest number of users they can ever have (until our worldwide population increases enough but that’s a very long time away). Even if they are able to continue converting customers from other services, video calls will go down as the pandemic progresses and eventually we go back to actual life stuff. They’ll never be able to reach the numbers they have now again, and that’s going to spook investors a lot.
I think, ofc. I don’t actually know this or anything.
Fr tho, zoom came outta nowhere. I remember my teacher saying "let's meet on zoom" 5 months ago and I rolled my eyes saying that I don't want to download another app to waste phone memory. But damn, next thing I know EVERYONE and their mother are using zoom.
I am happy that I discovered this channel and that too after deleting my account of Tik-tok.
I came here after deleting my Facebook
Thank you for watching!
I came here after deleting RUclips
I came here after deleting pornhub
I came here after deleting internet
"Zoom couldn't have predicted what would happen in 2020. No one could have."
Simpsons: *Am I a joke to you?*
Zoom was that one calling software that I first heard about back in mid-2013. My parent's talked about it as something like skype, which I have been familiarized with due to my dad being an OFW.
Today, I like Zoom for it's features but think the 40 min. time limit was just too short for student grpup meetings.
Zoom did not 'defeat' Skype, Microsoft killed Skype after they bought it! I guess they hoped the vacuum left would enhance MS Meeting.
The moral of the story is: find out what people want... and give it to them. A passion for and focus on client satisfaction is how Eric Yuan made it successful.
It all boils down to one thing, a superior User Experience! This comes with knowing and listening to your customers and attending to their frustrations.
Thank you for watching!
Zoom is better than other communicating apps since video signal is far better. Which makes perfect sense as it is explained in the video. Also the thing I most like about is that the person I want to talk to doesn't need to set up an account. All he has to do is click the link. The simplicity is what makes this app better than Skype.
Thank you for watching!
Really interesting. This pandemic will definitely have lasting effects. I see remote work being one of them. Putting zoom in a great spot.
Thanks for watching!
Yet it's spying on you, unless you're living under a rock
A BC no it’s not.
@@0x4rk0 Google Zoom's news about 1 week ago. Check TheOrdinaryGamer's video, he's a tech expert and non-political
A BC I work in Security and the issues are trivial, though the misleading of E2E is my only “concern”
What kills great products? When companies go public and their priority shifts from giving *customers* what they want to giving *shareholders* what they want.
I wanted to thank you for such a wonderful series of Startups 101. I am curious about how businesses started and like to find out why some businesses fail and others succeed. Your series completes this for me, I find other businesses fascinating. This video speaks to me most of all.... the part that says that the VP listened to all of his customers. After 2 years in business I have learnt that its not about what you are OFFERING. it's about what your CUSTOMERS WANT and what problems you can SOLVE in your own business to bring more CUSTOMER communication and satisfaction.
I am also starting my second business and your series helps me determine ways I can structure my business for future success and expansion. Call me a 'serial entrepreneur' or call me crazy, but grouping and sharing community and bringing people together is the way to go. Create a community and be the community.
Thank you so much, Tara! We're happy to hear the videos have been useful! Good luck in your entrepreneur journey!
Slidebean Has Really Change my Life . growing up as a software developer here in Cameroon (Africa ) is not easy. Since the day i came through this channel , my level of thinking Has really change. I now see things different. I think more as an entrepreneur. I love this channel . this channel is my new school. I really Wish i can represent Slidebean in country and continent. I love this channel
Wow! Thanks for sharing this with us. We never imagined our channel will generate this kind of impact. 🙏🏼
Let's chat on our Discord. We will love to know more about what you are doing: slidebean.com/youtube
That was before Google Meet :-)
Thank you for watching!
Who uses google meet? I mean even microsoft teams is bigger
@@nikolavideomaker schools atleast high and lower schools.
@@nikolavideomaker is it that weird? I never new, my school only uses hangouts and meet
@@Name-ti3vw even Engineering colleges here in India.. 😭 meet is not good..
I had pretty much heard nothing about zoom before the pandemic. But suddenly everybody was using it. It's pretty amazing!
Thank you for your comment! Interesting!
Oh I remember the days when my company used WebEx for board meetings. I had to set it up every time and I hated it.
Why
Been using Zoom for school because you know what and I have to say, it’s the best option. Better video/sound quality, better interface, and more useful features than Skype, Google Meet, etc. And it’s simple to use.
He’s worth 6.8 Billion dollars now. What a story. Well deserved. I use zoom a lot myself.
Thank you for your comment! Interesting!
Zoom is an upgrade of Cisco WebEx. Basically they tool all the bad things out of WebEx and made it simple. Screen sharing and taking control of screen is easy and smooth. Also it adjusts to network speed and rarely get disconnected. Zoom is much better software than anything in market now.
Thank you for your comment!
So interesting. I didn't know the background and connection with Cisco. Customer service has to drive the company. So many miss this (even big stars like Cisco) Love your style and the content. Well done.
Thanks Lumbung. Glad it was helpful!
Its kinda similiar to palo alto founder. He worked for checkpoint and was one of main egineers who made "Statefull technology/patent". But after some years he left and created palo alto with a different view of company. And now Palo alto is scored a lot better on tests than comparable checkpoint models.
I wanna share that I am a student based in China and ZOOM is the only video conference tool that I could use without any VPN restriction and connection problem. I am literally surprised that it is developed by a Chinese! Never know that. Thanks for the video.
the video: why is everybody using Zoom?
me: I just came to know it :/ am I so late?
Thank you for your comment! Interesting!
@GIANCARLO G. GUERRA better title would be "why is everybody in the US using Zoom?" :D because I don't live in the US and maybe that's the reason
eric yuan's kid goes to my school and let me just say they are VERY happy we are all using zoom
Isn’t the school they go to some super rich private one
It amazed me the way Yuan could have copy the idea of his employer, improve it, and become a competitor with no liability with the Cisco/Webex.
Thank you for watching!
@ L C Lets give credits where is due. Cisco/WebEx were failing. Customers weren’t happy. Yuan took it to his upper management but they didn’t listen to him. Kudos to him and the other 40 engineers that left to start Zoom. The smart one always prevail.
@@soulmate805 the question was Cisco could have easily sued them but didn't, why? and Cisco is not just 1 person, it is a corporation. corporations tend to be greedy.
@@soulmate805 Cisco/Webex are not Patent trolls. Zoom created their software from scratch and did not use any of Cisco program code. As such Cisco did not sue. Only Patent Troll companies patent idea as vague as possibly, then wait until startup create something then sue those that can't afford a long court case.
L C Excellent question - best I can gather is (1) Cisco never considered Zoom a significant threat or competitor (Zoom was going after different markets). (2) Cisco was not focused on Webex for desktop conferencing and was pushing high-end video conference rooms where the margins and on going service contracts were more lucrative. (3) Cisco was not ready for VC totally in the cloud/mostly browser based and how it would help enable VC for groups that didn’t have the support of IT Infrastructure groups in their companies. So, short version is they didn’t see this coming until it was to late and Zoom had sufficient capital investment to fend off legal challenges (which would only serve to act as free advertising for how much better they were anyway).
5:45 tracking the eyes is one of the security vulernabilities. The weird part is that such eyetracking tech has been around for a long time.
Thank you for watching!
@@slidebean you're welcome!
Why Zoom beat Skype? It beats Skype for business, the Skype used by everyday people is better, but Microsoft won't update the business Skype.
Thanks for watching Valentin!
Facts
Loved your video Slidebean.
One thing you didn’t spend much time on is competition. Microsoft has abandoned Skype for Business and is focusing on TEAMS. The latter is a great product for business users as it combines collaboration tools and seamless integration with Microsoft Office programs - we use it in my company and it’s been transformative relative to Skype for Business which was terrible! However, Zoom is a great ‘killer app’ for those who just want a great web-meeting product. MS Teams or MS Office 365 may just be ‘too many’ benefits for those who are only looking for a great web-call app. However, I understand MS has also started penetration pricing to sign on new users for Office 365,
@@bijay64 Microsoft is going to release Teams to the public and not just for office 365. eventually it will replace skype completely.
I just stumbled on your page and I'm really impressed. This is the type of content I love
Welcome aboard!
The quality of zoom is just amazing. We organized a virtual team around zoom. We felt unreal close.
Thank you for your comment! Interesting!
Where I used to work we used Zoom from its inception. There's lots of risk areas but overall it's very easy to use, its a pretty decent product and the price is right.
Thanks for this episode. Definitely interested to see what happens to Zoom!
Thanks!
Due to security issues like Zoombombing, some schools & businesses had banned Zoom this spring. Zoom released version 5.0 to fix those issues
a lot of schools has gone to Teams now as it's included in Office 365.
Zoom.. One software to solve them problems all.
I use WebEx, Teams & Zoom, honestly I think WebEx has improved, Teams is also great (especially with the Office suite).
Zoom looks more targeted small businesses and groups not mid and large tech.
WebEx sucks, when I had a router dropping packets due to being overwhelmed, my kid's zoom works fine but my webex will permanently lose my audio until i disconnect and reconnect. WtF is that?
I was surprised so many people used Zoom when Google Meet is so convenient if you have gmail
Good work on this series, I look forward to these releases every week
Glad you like them!
Well deserved success. With our current pandemic we are able continue to have church meetings. 🙏🏼
Thank you for your comment! Interesting!
5:24 " they work hard for their entire platform to ensure that those 150 milliseconds are
never surpassed."
*that's a lie*
my zooms always travel from Argentina to the us and back
we have the same population as Canada or Australia but server side, we don't exist
Good old WebEx is still running strong. I love it.
I find this presentation interesting and a good usecase for my upcoming book about competition. Zoom is about people and users while Skype and WebEx is about making money to get the insane investment back, in other words, they are about the bonusses and status of board room members. Who cares? Board room members of Cisco and Microsoft do not care about customers. If you don't believe it, how about your experiences with Windows and Office in the last 20 years? And have you ever tried to implement a network in your house or office? Any idea why they have kept that so complex and difficult? Yes, you guessed right, it is because they need to make money for shareholders and board members. I have been with those people myself. At a certain point, the good people are replaced with bean counters, generally from a green mailer or take-over artist. That is when the imposed stress and callousness begins. People work for such companies but are not enthusiastic, they do it for, yes you guessed right, for money. But people want to work for recognition, fun, achievements.
I'm so grateful for these videos, you are doing such an amazing job guys!
Glad you like them!
Everyone stopped using Skype after discord
Thank you for your comment! Interesting!
yes true lol
loved this soo much. Not a lot of views but trust those that watch till the end watch with all their heart. Thank you!
Wow, thank you! Help us by sharing the video 😉
It’s chinese company, in china has a chinese version called Zhumu and for international called zoom , same thing like Tik tok , you can’t use your tik tok in china unless you have a vpn and you must remove a sim card, there is chinese version called douyin ( chinese Tik tok) .
"This gave Yuan a.. north. Customers had to be happy." 😂😂😂🤣🤣
Whooooo nice, I think this is the first one you'll do a video where you explore how a why a company is doing better than its competitors.
We did North Face on that line already! Check it out! ruclips.net/video/tlk3uF6yI5g/видео.html
Comment #3 - Please complete this form in the following 24 hours so we can process the shipping of your T-shirt! It should be shipped in the next 30 days depending on where you are located - slidebean.typeform.com/to/u7HlxF?email=xxxxx&name=xxxxx&lastname=xxxxx&plan=xxxxx&twitter=xxxxx
We stopped using Skype 4 years ago, when they dropped support for Linux.
We have a lot of our development team on Linux.
We use Slack and Zoom.
Love Linux!
Am learning a lot from this Channel. Good Job!
Glad to hear that!
There are many large companies that need to watch these videos.
Great video! Clear & concise contents narated with a great pro reporting voice! You have character in your voice!
Wow, thank you!
Zoom: Video conferencing and nothing else
Discord: Video conferencing (50 member max tho), Chat that you can access and you can see the history of the chat unlike zoom which you can't see the history of the chat because you might need to change rooms; you can delete messages, send announcements which everyone can reference
My uncle is a programmer and wrote some code for a different project, that didn't end up getting used for that project. It ended up being used for zoom.
Not the first ten. But no matter. I love Zoom and thankful to have used it from over a year ago at BSF.
Thank you for watching!
Really appreciate the research and presentation. Great stuff!!
Glad you enjoyed it!
When people say that there are good alternatives for Zoom, they forget, that Zoom is not just a video chat tool. They say about many messengers that have video option. But they forget, that if you need a conference for more than 30 ppl, you almost have no options at all. The only viable option is Google Teams, but it is very limited if compared to Zoom. Imagine you need to handle a conference for 70 ppl. You need tools to control other people, to mute/ban/disable video, etc. You might need helpers to handle technical stuff that should have advanced permissions. Google Teams lacks such features. So, Zoom's popularity is explanable.
Also, Zoom handles slow connections and slow devices pretty well. You can't say the same about many other tools, especially when you have dozens of ppl connected. For instance, Hangouts is well known to be crumbling down on slower devices.
RSA and SHA MD5 encryption make the app really slow so zoom just ditch that idea to make it app run faster in exchange of our privacy
Isn't MD5 depracated?
Thank you for your comment! Interesting!
1. No one uses MD5 anymore (or at least, they shouldn't).
2. SHA and MD5 arent really used together, and they don't encrypt things. SHA is used in combination with some other symmetric encryption algorithm (usually AES or chacha20). encryption stops someone from reading your message. SHA is used to prove no one changed the message on is way to you.
3. RSA (or these days, elliptic curve ) is used at the beginning of a session so that two parties can establish a shared secret key. Then symmetric encryption is used.
The hard thing about end to end encryption for video conferencing is that you would have to somehow establish a shared key with everyone in the call. It can be done, but it adds a lot of overhead. So basically, you're right, they probably had to make a trade off between security and usability.
Although I will say, it isn't great that they claimed it was using end to end encryption and they were sending data through China.
Excellent explanation and very good prediction too. Please keep making more such business videos. Its really very helpful for me and also for many business students , I am sure. Also, very well hosted by the host.
Thank you, we will! You can watch the rest here: ruclips.net/video/jxPDeFT4oTE/видео.html
This was very informative. Zoom is making bank in this turbulent times indeed
Yes indeed!
im in the chruch organization group and we gathered thru phonepatch since early 2000,then we shift to low cost videoconference thru internet with a video feed named ManyCam,ManyCam video feed was so slow but when we use Zoom it makes the video fast as realtime.
Thanks for sharing!
I will continue to support Zoom. I honestly believe Facebook tried to sabotage Zoom by hacking Zoom sessions...it was interesting how rooms were getting hacked and then not a month later, Facebook announced Messenger Rooms.
Zoom audio and video quality is way better than the competitors.
"if your are in your house which you should be..." lol
It's true, we all should!
Very cool idea for a video. I hope you do a ton more like this!
the CEO of WebEx - if he/she is still there from back then - should be fired in disgrace.
Thank you for watching!
Thank you for a great video! I can relate to the WebEx erxperience: It was unbelievable frustrating, and when I started using Zoom some months ago, it felt just like Webex, but without the frustration
Thank you, Jeroen, for watching! Glad you enjoyed it!
Has there been any signs of lawsuits from Eric's previous employers?
🤔no, as far as our investigation covered!
If a former employee builds a completely new product after leaving a company its not stealing.
@@eb6195 hmm, I think "completely new" is debatable
Excellent video. Totally enjoyed it and found it useful!
Glad you enjoyed it!
I've learned so much from you, since I want to create/run my own company.
Wow, thanks fantastic. We are glad to help.
Nice article on the success story of the company. Keep it up.
Today I have been using Cisco Webex and it's lagged like hell, simultaneously zoom was much much better.
Thank you for your comment! Interesting!
Very thorough and interesting analysis. Thanks so much!
Glad it was helpful!
Great content!
😊
Thank you for the concise analysis. Strong intro to Zoom, just what I was looking for.
Glad it was helpful!
I was in Instagram 😞😞 lol .. love the video though!! Thanks !
Next time!
This channel deserves a million subscribers 👏 🙌
Getting there!
This what I was going through thrilled to watch this episode
#slidebean, #caya
Comment #1 - Please complete this form in the following 24 hours so we can process the shipping of your T-shirt! It should be shipped in the next 30 days depending on where you are located - slidebean.typeform.com/to/u7HlxF?email=xxxxx&name=xxxxx&lastname=xxxxx&plan=xxxxx&twitter=xxxxx
@@slidebean tq slidebean ❤😍😍
Wow what an amazing video. Was waiting for this all day long. 🙌🙌
Comment #10 - Please complete this form in the following 24 hours so we can process the shipping of your T-shirt! It should be shipped in the next 30 days depending on where you are located - slidebean.typeform.com/to/u7HlxF?email=xxxxx&name=xxxxx&lastname=xxxxx&plan=xxxxx&twitter=xxxxx
@@slidebean bruh there's something wrong with your python script
Its Zoom time baby✌🏽✌🏽
☝
We are using zoom for online classes bro ! Thanks for the update 👍
Thank you for your comment! Interesting!
How true is security issue with Zoom?
We partially cover that on the video :)
@@slidebean Best to do a deep dive.
@@itsme1and2 They won't, based on the content here. Zoom is a poor product that just happened to be in the right place at the right time (free tier + easy to scale up + IT departments unprepared and needing a quick solution when covid hit). But the standard rules of startup worship apply.
I really enjoyed this video. Great commentary, about a tech company, that wasn’t boring
Glad you enjoyed it!
never used "zoom", never even heard of it.
It was for business now made free.
It is good for meeting of over 10 people...great for employees meeting on video
Thanks for watching!
Webex conferencing software was free to use the first few years the service was available. Unfortunately, the company was taken over by Cisco and pricing, user privileges, and functionality were restricted and became obscenely expensive without the service improving. Other companies attempted to compete for the video service business but none of them came close to actually providing competent products. Zoom deserves the business. To this day, there aren't any competitors that have any sort of programs or development to compete.
Interesting vid, although something I found missing in this case, was to proove the premise. You kept saying Zoom is more successful than the rest... but based on what? What are the criteria which madeyou say so?
Becuase Hangouts is on the rise and doing quite well as well for example and I want to understand the difference better. (Or new players like Jitsi)
We try to answer that here: ruclips.net/video/p9YUjzmiiSk/видео.html
@@slidebean thanks for the response. But that doesn't really answer my question.
@@Reeenald he got paid to make this promotional content .
@@Reeenald I quit zoom when I find out about its data leak
Microsoft teams is actually way more successful.I find it funny that he's comparing Skype which actually was ahead of the curve and was the first of exactly what all of them are doing. And he's comparing them 10 years too late when Microsoft no longer even sells two businesses or schools. Skype is a support product. Meaning they still support those who own it but they no longer sell it so why are we comparing something that is being sunset.I would love to see him doing updated video comparing Microsoft teams to zoom and we'll see how they're really "more successful than everyone" I think Zoom is the more common name because teams is not until recently accessible to everyone. You have to have a certain office license to get it. But that has changed teams is now free for everyone. Just like Zoom but because Zoom was the more household name before we make teams free everyone thinks as them holds the market but actually Microsoft teams does. Microsoft teams have seventy-five million daily users because schools are actually using teams because teams is more than just a meeting till and it actually has teams for the classroom where they can actually turn in assignments and manage a full classroom from it. You should look into some of the things that teams is doing and that will become coming out and you will see that Zoom has nothing on teams
Quite an information packed video . Thanks !
Glad it was helpful!