Thanks for the information! We drove in the other evening from the harbor, and the "light show" on the dash just started. Found your video, I walked out to our Outback, and it was exactly the same as you saw. We have the kit on order, but for now, my wife crawled under there while I was at work the next morning and zip tied it on. You've won another follower!
You are a fantastic mechanic , I like how you confirmed what was causing the problem and you include all the details , like part numbers, tools used. Thank you.
I wish more manufacturers had repair kits for their connectors like this one. My Ford truck has some brittle connectors it's impossible to fix without the zip tie method. Good to know Subaru pays attention to these things.
Great video and advice! The dealer wanted to charge me over $500 to fix this! I spent $20 (including shipping) for the part and was able to do it myself thanks to the video. Thanks again!
Before you do this, make sure to disconnect the battery as using metal tools and accidentally touching the connections can blow out a fuse. I learned this lesson when I was replacing a reverse light bulb. I accidentally touched both connections with a flathead and blew a fuse lol
For folks finding this video recently (July '24), most dealers have this part on backorder, with no specified delivery date. I was able to find a dealer in Stamford CT who shipped a kit on short notice...arrived within three days.
As of today, August 15 2024 My local dealer shows back ordered as well. However they are available readily online. At least they show in stock but you never really know what these dropship companies like Subaru Online Parts
Subaru knows that plastic clips falling off again… that’s why they included that rubber hook, so if it pops off when your driving you can put it back on so it can fall off again 😎
I'd like to have been a fly on the wall of the Subaru engineer coming up with this fix listening to the discussion about it with his fellow engineers. "Should I include zip-ties with the fix?". "Naw, Leroy, let's put a big damn rubber loop on it. That'll show that its fixed real good." LOLOL!! That giant tether is a hoot
Great that Subaru addressed this. But I don't understand the point of the extra loop strap. I mean, I guess it prevents the mechanic from dropping the part in the dirt if it ever gets removed again, but on the other hand it seems it creates a new risk. Imagine if an Outback driver ever took it off-road (!) and happened to snag a small branch with that redundant loop: it could yank the whole thing out the hard way. Am I missing something?
The tether is simply a retainer for the clip when you or a mechanic removes the clip to do brake work. If you don't like it, just cut it off. It's the only purpose is to aid in not getting lost during service.
I just had this problem a month ago and I did the Zip tie "fix".......now I know better. Gracias Mr Subaru!!! and thank you Subaru for the repair kit!!! Mr Subaru, you ROCK !!!
This also happened to our used 2016 outback. Had just bought it and drove a couple of miles before the dash lit up. Bought it at a subaru dealer and they were useless. They insisted that it was not a broken retaining clip but dirt in the plug that caused the connector to fall off. I pointed out that this was a known issue and Subaru had issued a TSB in America, I live in Europe, the dealer did not care. I asked if they could get me the repair kit and I would install it myself, but no. I ended up fixing it with a zip tie and it has been fine ever sine. Not an ideal fix, but at least it works.
@shanedostie9002 only If!! I Dogg it from every stop I make. I , unlike most, do not Launch my Subi. I build speed gradually by driving in the slow lane. This is why! My cars tend to last over 200,000 miles and still look new and run like new!
Thank you! This just happened to my dad's Outback, however Subaru Australia hasn't issued a TSB that I can find... will be ordering the kit from the US instead!
My son's Outback had the same connector problem on the right rear. His car was not equiped with Eye Sight, but he couldn't engage the electronic parking brake. This was about a year ago. I used a zip tie, and it's been fine. He has taken it to the dealer for rear brakes, and rear differential inspection. Nobody noticed anything out of the ordinary.
Subaru (Canada) just extended the warranty on these connectors to 15 years unlimited mileage. Both my mother and I received letters from Subaru Canada for our 2016 Outbacks for this specific issue. I recently had this problem, one connector loose, and the dash lit up like a Christmas Tree, I will be off to the dealer to have this fixed (for free) shortly. Unrelated issue I recently had a headlight aim issue, the small connecting arm between the control arm and rear height sensor which adjusts the auto levelling headlights failed, the sensor was pushed full up and the headlights went full down, I have the sensor zip tied at mid height until that part can be replaced, which only comes as a complete sensor with arms.
Thank you for your amazing content! I have two sixth gen Subaru Legacy's. My '16 has 221,000 miles and my '19 has 161,000. Your videos help me stay ahead of failures/problems often replacing (or having on hand) parts you identify and servicing the rest. For the kit in this video... Does the lock tab need to already be broken-off for the repair kit clip to fit properly?
wish you could show a repair of the BSD blind spot detection not working. mine stopped working 2 weeks after purchasing the car 2017 Subaru Outback Limited
Most subaru with this issue have a warranty extension for the harnesses on these electric parking brakes. just take it to your dealer and see if your car is covered. normally we replace the whole harness under warranty.
You need to get in contact with Car Wizard whom has a channel and educate him on the Eyesite system.Says not to buy a Subaru with this which is a very expensive fix
Pretty crappy that Subaru sort of does this Toyota does it also or disables everything sort of forces you to go fix the problem but then again I guess that’s a good thing
Well its an auto braking system, if it's not reliably working that's a huge issue if you think your car is going to automatically brake and it doesn't. Better to let the driver know the system isn't on until its checked out and fixed.
I tried giving directions, but its too long your owners manual will tell you with pictures. mines 180 - 200 or so turns to disengage the brake. again too long
Went home and looked under my wife's 15 outback, and the plug was lying on the rim. 3 zip ties later, no lights, and waiting on the parts from your link.
it's cheap and nasty. I have a stick shift with that park brake button, and the factory-recalled parking motor that operates the old drum brakes... it does not release when it should (when it's supposed to help with hill starts). what does work is the auto-enable when parking on a slope.
This isn't a parking brake, this is emergency braking system, like if cars in front of you stop on the freeway it will stop your car. That is what the eye sight system is and is part of the cruise control system.
@mushieslushie makes sense for sure . I should probably read the owners manual about it lol But, if that's the case... it's only activating the rear brakes?.. how's that going to be when the rear brakes lock up on the highway because of a squirrel?
@@mushieslushiethis is for the parking brake actuators. The emergency braking is done through the ABS system. You wouldn’t want just the rear brakes trying to stop the car.
Thank you!! I have a similar issue with our '23 Outback. Entertainment screen shuts down and goes black. Then the dash starts the eye sight and RAB light show.
I've got a '22 and I had an issue like that but there was an infotainment software update that took care of it. When the infotainment computer reboots Eyesight restarts with it so you get a little bonus light show until it comes back up.
So worst case scenario, that connector falls out completely and melts from contact with the wheel requiring a new connector and repinning. But hey at least you can still drive no problem!
Good old mechanical parking brake on my 2023 Impreza. Pretty sure it is the last Subaru year and model that isn't electronic. I know the '24 went electronic.
Something similar on my 2017 Outback. Multiple error messages, irregular acceleration, and cruise control disabled. It turns out I needed to replace the Disc Brake Pad Retaining Clip. The spring broke off or popped off on the rear passenger side.
Hi, quick question… subaru dealer say they are unable to calibrate eyesight due to low temp dtc that they cannot clear. Telling me that i need new cameras. I am waiting for them to give the actual code… pls advise if legit
The car sure throws a fit when this thing comes unplugged. Mine seems to have snapped back in without issue but I’ve no idea why it would’ve come unplugged to begin with. Any reason the tire shop would’ve disconnected it?
Good morning long shot never left a comment on anything before but I have a 2019 wrx that runs into the same issue, when at a stop sign if I hold the brake for 20-40 seconds all these lights come on. I took it to a shop they ran a report told me nothing is wrong. It is easy to get it to turn off just need to reset the electric parking brake. But want to find a permanent solution any help will be appreciated.
Man I need your help with my Subaru legacy.,, I already hit the 220k miles and I feel like my car it’s leasy , I push acceleration pedal and get no much result, any advice.?
Subscribed! Mr. Subaru, I have a 2015 Outback limited and recently when using my air compressor in the rear 12V port, lost power to the port. Checked all fuses and front under instrument panel 12v port is working, we well as center console. Thought it was on same fuse as rear trunk 12v. Still no power at rear 12v. Any idea?
One with as little rust as possible. All else can be rebuilt of fixed for a life time. Get one which all your stuff fits in. Market price of cars is local.
Kinda lame that Subaru is charging $ for the parts to fix a manufacturer's error in a part of the safety system. They should be shipping these kits out to every registered owner.
the kit you used looks to be an ok repair on what is a poor design that will fail. bummer they messed it up a true emergency brake is cable activated - less to go wrong and is useful in an emergency [or other uses on ice, steep grades. . ect] electronic brakes are only good IF you have power. Not useful in an electronic emergency :o no power = no brake my 2014 has the electric parking brake & thankfully not like this one with extra parts [connectors] subject to damage from snow, mud or other road debris. oops I miss the cable [actual] emergency brakes. [less failure And only a cable with No connections to other systems] yes a real emergency brake, not an Brake which has one purpose - park. nice of you to show the connector fix that is much better than zip ties.
This isn't a parking brake, this is emergency braking system, like if cars in front of you stop on the freeway it will stop your car. That is what the eye sight system is and is part of the cruise control system.
Thanks for the information! We drove in the other evening from the harbor, and the "light show" on the dash just started. Found your video, I walked out to our Outback, and it was exactly the same as you saw. We have the kit on order, but for now, my wife crawled under there while I was at work the next morning and zip tied it on. You've won another follower!
You are a fantastic mechanic , I like how you confirmed what was causing the problem and you include all the details , like part numbers, tools used. Thank you.
I wish more manufacturers had repair kits for their connectors like this one. My Ford truck has some brittle connectors it's impossible to fix without the zip tie method.
Good to know Subaru pays attention to these things.
Have you looked at Dorman? They might have something for that.
Great video and advice! The dealer wanted to charge me over $500 to fix this! I spent $20 (including shipping) for the part and was able to do it myself thanks to the video. Thanks again!
WOW, beautiful and free information from the capable Mr. Subaru. Thank you the great Mr. Subaru.
Always welcome!
Thanks for the video. I bought the repair kit and everything is better now.
Before you do this, make sure to disconnect the battery as using metal tools and accidentally touching the connections can blow out a fuse. I learned this lesson when I was replacing a reverse light bulb. I accidentally touched both connections with a flathead and blew a fuse lol
I like Mr. Subarus detective work.
Thank you for this video. I was able to fix my EPB code issue after six days of not having eyesight features. Super quick and easy fix.
Man, this is awesome! I've been having the SAME issue on my 2013 Outback. Going to go test this hypothesis STAT! Thanks for this video!!
For folks finding this video recently (July '24), most dealers have this part on backorder, with no specified delivery date. I was able to find a dealer in Stamford CT who shipped a kit on short notice...arrived within three days.
As of today, August 15 2024 My local dealer shows back ordered as well. However they are available readily online. At least they show in stock but you never really know what these dropship companies like Subaru Online Parts
The zip ties looked slightly less janky than the oem fix😂
I think I might try the zip tie fix….cheaper and easier LOL!
Subaru knows that plastic clips falling off again… that’s why they included that rubber hook, so if it pops off when your driving you can put it back on so it can fall off again 😎
Your vlog is MAGNIFICENT!!
I'd like to have been a fly on the wall of the Subaru engineer coming up with this fix listening to the discussion about it with his fellow engineers. "Should I include zip-ties with the fix?". "Naw, Leroy, let's put a big damn rubber loop on it. That'll show that its fixed real good." LOLOL!! That giant tether is a hoot
I'd trust a big zip tie more, good to know though as I have a 2018 Outback 3.6R thank you for the video.
You bet!
Great that Subaru addressed this. But I don't understand the point of the extra loop strap. I mean, I guess it prevents the mechanic from dropping the part in the dirt if it ever gets removed again, but on the other hand it seems it creates a new risk. Imagine if an Outback driver ever took it off-road (!) and happened to snag a small branch with that redundant loop: it could yank the whole thing out the hard way. Am I missing something?
The tether is simply a retainer for the clip when you or a mechanic removes the clip to do brake work. If you don't like it, just cut it off. It's the only purpose is to aid in not getting lost during service.
Thank you Mr. Subaru my 18 Outback started doing this a couple of days ago.
It's to provide features like auto vehicle hold, Hill assist, and auto rear braking (obstacle) as well as front collision avoidance.
I just had this problem a month ago and I did the Zip tie "fix".......now I know better. Gracias Mr Subaru!!! and thank you Subaru for the repair kit!!! Mr Subaru, you ROCK !!!
This also happened to our used 2016 outback. Had just bought it and drove a couple of miles before the dash lit up. Bought it at a subaru dealer and they were useless. They insisted that it was not a broken retaining clip but dirt in the plug that caused the connector to fall off. I pointed out that this was a known issue and Subaru had issued a TSB in America, I live in Europe, the dealer did not care. I asked if they could get me the repair kit and I would install it myself, but no. I ended up fixing it with a zip tie and it has been fine ever sine. Not an ideal fix, but at least it works.
My 2011 Outback will be in my family for another 1000 years! - THANKS, Mr. Subaru.
Gotta replace them head gaskets tho
@shanedostie9002 only If!! I Dogg it from every stop I make. I , unlike most, do not Launch my Subi. I build speed gradually by driving in the slow lane. This is why! My cars tend to last over 200,000 miles and still look new and run like new!
Great video! It's just perfect example of the well known principle 'Electronics is a science of contacts'
My 2015 outback faced the same problem, i have just repaired it myself
love from 🇺🇬 uganda
Thank you! This just happened to my dad's Outback, however Subaru Australia hasn't issued a TSB that I can find... will be ordering the kit from the US instead!
Thanks Mr Subaru for that video! I didnt know that losing that connector connection would throw so many errors.
My son's Outback had the same connector problem on the right rear. His car was not equiped with Eye Sight, but he couldn't engage the electronic parking brake. This was about a year ago. I used a zip tie, and it's been fine. He has taken it to the dealer for rear brakes, and rear differential inspection. Nobody noticed anything out of the ordinary.
Subaru (Canada) just extended the warranty on these connectors to 15 years unlimited mileage. Both my mother and I received letters from Subaru Canada for our 2016 Outbacks for this specific issue. I recently had this problem, one connector loose, and the dash lit up like a Christmas Tree, I will be off to the dealer to have this fixed (for free) shortly. Unrelated issue I recently had a headlight aim issue, the small connecting arm between the control arm and rear height sensor which adjusts the auto levelling headlights failed, the sensor was pushed full up and the headlights went full down, I have the sensor zip tied at mid height until that part can be replaced, which only comes as a complete sensor with arms.
I never have understood the why of the electronic parking brake. We have
A 2017 OB but I prefer the old fashioned crank handle on my Tacoma.
This video saved my butt. Thanks.
Wish you would do a brake lamp switch dash lights issue affecting a lot of Subaru’s. ABS, Hill assist and VDC even after the recall.
Thank you for your amazing content!
I have two sixth gen Subaru Legacy's. My '16 has 221,000 miles and my '19 has 161,000.
Your videos help me stay ahead of failures/problems often replacing (or having on hand) parts you identify and servicing the rest.
For the kit in this video...
Does the lock tab need to already be broken-off for the repair kit clip to fit properly?
wish you could show a repair of the BSD blind spot detection not working. mine stopped working 2 weeks after purchasing the car 2017 Subaru Outback Limited
Same here seems it's a common issue too.
I had that happend to me on my 2015 3.6 sedan, but my broke when it was parked with the e brake on , could not move the car until it got fixed .
Most subaru with this issue have a warranty extension for the harnesses on these electric parking brakes. just take it to your dealer and see if your car is covered. normally we replace the whole harness under warranty.
You need to get in contact with Car Wizard whom has a channel and educate him on the Eyesite system.Says not to buy a Subaru with this which is a very expensive fix
Don’t think I’ve ever seen a major fault with the eyesight system, nor a super costly repair associated with the eyesight system. It’s pretty solid.
Thanks for the video.
You are welcome!
Thanks for the heads up!
Mr suburu you rock!!❤
Pretty crappy that Subaru sort of does this Toyota does it also or disables everything sort of forces you to go fix the problem but then again I guess that’s a good thing
Well its an auto braking system, if it's not reliably working that's a huge issue if you think your car is going to automatically brake and it doesn't. Better to let the driver know the system isn't on until its checked out and fixed.
Is it just the eyesight equipped vehicle or not equipped with eyesight also. Thanks for the video Robert.
I had a non-eyesight 15 outback. Had this issue at 120k mi back in 2021 for both actuators.
Effects the electronic parking brake. Just affects eyesight as well on eyesight equipped vehicles.
Nice work!
Thanks!
I'll be hitting up my dealership on this when I get my winter tires mounted
both sides originally had the zip tie fix. You can see what is remaining of the zip tie further down the wire. Looks like it broke.
That's just the zip tie at the end of the rubber boot.
I have been wondering how you disengage the electronic parking brake if your battery is dead and you have no power?
I tried giving directions, but its too long
your owners manual will tell you with pictures.
mines 180 - 200 or so turns to disengage the brake.
again too long
Went home and looked under my wife's 15 outback, and the plug was lying on the rim. 3 zip ties later, no lights, and waiting on the parts from your link.
Are there any advantages to the electronic parking brake vs a cable connected EMERGENCY brake ?
I think it's ridiculous
it's cheap and nasty. I have a stick shift with that park brake button, and the factory-recalled parking motor that operates the old drum brakes... it does not release when it should (when it's supposed to help with hill starts). what does work is the auto-enable when parking on a slope.
no
This isn't a parking brake, this is emergency braking system, like if cars in front of you stop on the freeway it will stop your car. That is what the eye sight system is and is part of the cruise control system.
@mushieslushie makes sense for sure . I should probably read the owners manual about it lol
But, if that's the case... it's only activating the rear brakes?.. how's that going to be when the rear brakes lock up on the highway because of a squirrel?
@@mushieslushiethis is for the parking brake actuators. The emergency braking is done through the ABS system. You wouldn’t want just the rear brakes trying to stop the car.
I wonder what they changed for the 2019 Legacy... same bodystyle as the 18!
Redesigned the pigtail and locking tab.
Thank you very much 👍👍👍
Thank you so much for the videos and knowledge. What is a good affordable scanner to get?
Thank you!! I have a similar issue with our '23 Outback.
Entertainment screen shuts down and goes black. Then the dash starts the eye sight and RAB light show.
I've got a '22 and I had an issue like that but there was an infotainment software update that took care of it. When the infotainment computer reboots Eyesight restarts with it so you get a little bonus light show until it comes back up.
So worst case scenario, that connector falls out completely and melts from contact with the wheel requiring a new connector and repinning. But hey at least you can still drive no problem!
I may never understand this. What was wrong with the mechanical cable operated hand brake?
Looks like that clip and retainer plastic could get caught on debris easily and ripped off.
My 2015 Outback with 132,000 miles hasn't had this issue.
Where those really your hands? LoL Another great video, thanks!
Good old mechanical parking brake on my 2023 Impreza. Pretty sure it is the last Subaru year and model that isn't electronic. I know the '24 went electronic.
Something similar on my 2017 Outback. Multiple error messages, irregular acceleration, and cruise control disabled. It turns out I needed to replace the Disc Brake Pad Retaining Clip. The spring broke off or popped off on the rear passenger side.
Is this a common problem? Thank you
It’s becoming so.
Would you also recommend spraying electronic cleaner in them slots?
I need help did oil change and the clip broke. Tried to put it back but now i have a fault and the e breaks not working
nice man
I have a 2017 Subaru Legacy. Could it be thesame?
need help to figure out my Subaru's Forester 2017 Eyesight System stop working
Hi, quick question… subaru dealer say they are unable to calibrate eyesight due to low temp dtc that they cannot clear. Telling me that i need new cameras. I am waiting for them to give the actual code… pls advise if legit
The car sure throws a fit when this thing comes unplugged. Mine seems to have snapped back in without issue but I’ve no idea why it would’ve come unplugged to begin with. Any reason the tire shop would’ve disconnected it?
Mine pulled loose as the rubber water seal shrunk, pushing the connector out of its socket.
nice
Thanks
Where is the car listed for sale ?
Facebook marketplace currently.
facebook.com/marketplace/item/1458386681621030/?mibextid=6ojiHh
@@MrSubaru1387 Thank you.
Good morning long shot never left a comment on anything before but I have a 2019 wrx that runs into the same issue, when at a stop sign if I hold the brake for 20-40 seconds all these lights come on. I took it to a shop they ran a report told me nothing is wrong. It is easy to get it to turn off just need to reset the electric parking brake. But want to find a permanent solution any help will be appreciated.
does this only affect 2015-2018 MY? not the newer ones with the same setup?
Hi any idea what could be wrong i had abs light came on with code C1422,C1424
16 forester XT
2006 h6 outback or 2006 outlander v6 debating on purchase?
Is the TOPDON Artidiag Pro also capable of doing the parking brake service mode on subarus with EBPs?
Zip tie mechanic charges by the zip tie or bundle pack cost?😅
Man I need your help with my Subaru legacy.,, I already hit the 220k miles and I feel like my car it’s leasy , I push acceleration pedal and get no much result, any advice.?
This is a "recall campaign" in asian subarus.
Where do I buy these repair kits
Subaru of Stamford CT has them in stock. Will ship.
I went with a zip tie on mine...
Mirror Link absolutely sucks. What is the fix? Subaru should fix it cause their solution is crap
I wouldn't know, I have a 19 with ACP and AA!
Subscribed! Mr. Subaru, I have a 2015 Outback limited and recently when using my air compressor in the rear 12V port, lost power to the port. Checked all fuses and front under instrument panel 12v port is working, we well as center console. Thought it was on same fuse as rear trunk 12v. Still no power at rear 12v. Any idea?
that 12 volt socket is known to fail, it melts.. happened to me and also others I know. I was running a compressor fridge, only 4 amps.
@@jeffreydeans7097 thank you for that. Visually looks good when I pulled it our and unplug it so maybe internal.
Is Subaru from 2015 till 2019 are reliable and have less issues or it really does have some problems?
My 2015 Outback had lots of recalls and warranty issues during its first three years. After the warranty expired, it stopped breaking. Ahhhh!
At 6:59 that looks more blue than gray.
If I spend 6000 on a Subaru, what year and model would you guys recommend,,?
One with as little rust as possible. All else can be rebuilt of fixed for a life time. Get one which all your stuff fits in. Market price of cars is local.
Subaru “Guys I know ow how we can fix our brittle plastic clips, let’s make another plastic clip to hold the broken one in place”…..
No corrosion resistant grease?
Grease would only make the rubber water shield slippery and more likely to pull out of the connector.
Kinda lame that Subaru is charging $ for the parts to fix a manufacturer's error in a part of the safety system. They should be shipping these kits out to every registered owner.
Those clips on the parking break are such junk. Break so easy.
Why doesn’t your mom take this Outback? Could get her out of the Cruze!
She says it’s too big. She likes the size of the Crosstrek. Really wants a 14+ Forester.
i thinks this is whats wrong with my subaru
scare tactics from Subaru to force you to get it fix.
so... basically subaru sells you their solution to their own problem?
Like every single auto manufacturer…? It’s a free recall. I chose to spend the whole $10 to avoid the dealership touching my car.
the kit you used looks to be an ok repair on what is a poor design that will fail. bummer they messed it up
a true emergency brake is cable activated - less to go wrong and is useful in an emergency [or other uses on ice, steep grades. . ect]
electronic brakes are only good IF you have power. Not useful in an electronic emergency :o no power = no brake
my 2014 has the electric parking brake & thankfully not like this one with extra parts [connectors] subject to damage from snow, mud or other road debris. oops
I miss the cable [actual] emergency brakes. [less failure And only a cable with No connections to other systems]
yes a real emergency brake, not an Brake which has one purpose - park.
nice of you to show the connector fix that is much better than zip ties.
This isn't a parking brake, this is emergency braking system, like if cars in front of you stop on the freeway it will stop your car. That is what the eye sight system is and is part of the cruise control system.
@@mushieslushiethis absolutely is the electronic parking brake.
Can you install a bypass modile to circumvent the telemetrics box on top of the radio?
I think there is a low-cost aftermarket one for sale. or are you asking how to do it?
WHY didn't the history codes show during the health scan???