Intro to Surveys in ServiceNow | Harness the Voice of Your Users with ServiceNow Surveys

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  • Опубликовано: 27 окт 2024

Комментарии • 15

  • @RaJaiswal_RJ
    @RaJaiswal_RJ 6 дней назад

    Hi, Could you please tell us how we can add 'Assignee To' username in question or SLA total hour?

  • @konivhiwa
    @konivhiwa 17 дней назад

    Is there any more efficient way to push surveys to users aside from email with links? Customer answer rate is quite low

  • @IndrajeetMane-g1j
    @IndrajeetMane-g1j Месяц назад

    The Affected User should not receive more than 1 survey per month. how we can do it

  • @iDoTechOK
    @iDoTechOK 2 месяца назад

    Thank you!! Loved the Mind Blowing item :)

  • @rockeer73
    @rockeer73 2 месяца назад

    How can send the survey 30 days after the RITM is closed?

  • @AB-me8jf
    @AB-me8jf 2 месяца назад

    How to embed this survey link to the incident ? or Request ?

  • @snowdevelopermahesh
    @snowdevelopermahesh Год назад +1

    Hi, Once a Catalog item is requested by the user, A survey form has to be displayed to the user. How can we achieve this?

    • @amitg
      @amitg  Год назад

      You have to just define the trigger condition on creation of RITM

  • @SrjSrj-q5s
    @SrjSrj-q5s 8 месяцев назад

    How to get email of user when survey submitted where it shows guest in service now

  • @Xing-k3l
    @Xing-k3l 3 месяца назад

    Is there any way ,I can make a question to read-only??

    • @toniferra418
      @toniferra418 3 месяца назад

      In the Survey designer you can find an only text cell, maybe this will do.

    • @Xing-k3l
      @Xing-k3l 3 месяца назад

      @@toniferra418 nope .. service now don't allow to make question ready only on survey ...there is no function defined in assessment_take2. And also there are so many scripts that disabled the read-only..One thing I also got to know that we need some DOM manipulation.but I don't think we need to do change system properties

  • @hiteshchugani1624
    @hiteshchugani1624 7 месяцев назад

    How to change the background colour of the survey form

  • @SrjSrj-q5s
    @SrjSrj-q5s 8 месяцев назад

    How can i fatch public user email from survey?