Well, the first question I have is WHY are they so EXTREMELY BOOKED out in their repair facility? Why do they have so much "warranty work". I am in the market for an RV and based on your experiences, and their clear quality issues, I will definitely be avoiding anything made by Alliance.
Yes the fan-boys(girls) are strong on any Alliance fan-forum. But this is part of the Alliance programming. I’m not saying that Alliance is not a fantastic company. But being realistic, things brake. I’ve learned ONE BIG THING about being a small business owner….How you take care of the problems is Paramount to your business longevity. As long as your in the warranty period, ALLIANCE APPEARS to take care of you wonderfully. But I’ll add that are websites showing the contrary. So, let’s hope your scenario is as good as the Ally’s say it is.
I don't know if anyone in the trade uses the clever term "loose weld" but a proper weld literally turns two pieces of metal into one. Unlike a nut and bolt, or a shoelace, there's no such thing as a loose weld. It is either solid, or not. In the pipeline industries, they won't even interview a welder who has less than ten years of experience, because they need perfect welds--even though they xray every one to check for pinholes. Yes, anyone can buy a cheaper welder and make a "good enough" weld. But if one stud was welded poorly, literally EVERY stud that welder did on your rig should be looked at. Which means, possibly taking every wall apart. (Worst case.) I'd insist on an extended warranty on ALL the welds, and compensation if you have to do this again. Compromise, sure, but don't let them poo-poo the problems.
Agreed, the problem is not normal. We are really looking forward to getting it in for service and will have all the conversations upon drop off. Thanks.
Well, the first question I have is WHY are they so EXTREMELY BOOKED out in their repair facility? Why do they have so much "warranty work". I am in the market for an RV and based on your experiences, and their clear quality issues, I will definitely be avoiding anything made by Alliance.
@@misstree1790 I’m sorry to hear that. We still think Alliance is one of the best in the industry, especially concerning customer service.
Great video and looking forward to seeing more of your videos in the future. RV-on!
@@tyersontheroad2607 Thanks a bunch!
Yes the fan-boys(girls) are strong on any Alliance fan-forum. But this is part of the Alliance programming. I’m not saying that Alliance is not a fantastic company. But being realistic, things brake. I’ve learned ONE BIG THING about being a small business owner….How you take care of the problems is Paramount to your business longevity. As long as your in the warranty period, ALLIANCE APPEARS to take care of you wonderfully. But I’ll add that are websites showing the contrary. So, let’s hope your scenario is as good as the Ally’s say it is.
@@Tom-Fisherman we agree, taking care of customers is absolutely essential. Thank goodness this issue will be covered by the warranty.
I don't know if anyone in the trade uses the clever term "loose weld" but a proper weld literally turns two pieces of metal into one. Unlike a nut and bolt, or a shoelace, there's no such thing as a loose weld. It is either solid, or not.
In the pipeline industries, they won't even interview a welder who has less than ten years of experience, because they need perfect welds--even though they xray every one to check for pinholes. Yes, anyone can buy a cheaper welder and make a "good enough" weld. But if one stud was welded poorly, literally EVERY stud that welder did on your rig should be looked at. Which means, possibly taking every wall apart. (Worst case.)
I'd insist on an extended warranty on ALL the welds, and compensation if you have to do this again. Compromise, sure, but don't let them poo-poo the problems.
Agreed, the problem is not normal. We are really looking forward to getting it in for service and will have all the conversations upon drop off. Thanks.