Hlo sir. M an IHM Lucknow 1st year student. Today i went to a cafe as a guest and the burger i orderes had a hair in it. I was not charged for the burger then, so is the right rhing to do or as a staff they could have offered something else. Also if the meal is prepaid as in case of buffets, what can be done if the guest didn't like something?
Thanks sir aapne jo information di hai bahut hi acchi hai maine koi hotel management ki degree nhi li hai par 15 saal se mai hotel or restaurant me job krta hu. Iekin aapne jo information di hai waisa hi mai customer k saath behavior krta hu. Thanks
Sir I am a student of hospitality management and your videos help us to understand how the hotel industry is. ..and how we grow in this industry..for that thank you so much👏👏
Hi bro i am sunny singh from mumbai. Few days ago i just started to wwatch your videos which is related Hotel industry and it's helping me lots according knowledge of industry
Thanks sir really it's very impressed to me This is Ramchef From jalandhar Punjab Currently doing my job as a Exe chef at The Regent park hotel jalandhar Punjab thanks again
Wow sir suuper i have 6 years of experience in barista now working in bartender Sir pls make a video for how to atend higher lever position interviews. . . And heartly telling u thanks lot sir. . .
Hi sir i m chef bhaskar firstly i would like to say big thank you for your helpful video which is very helpful for a hoteliers persons and thank you for sharing your skill, tricky, and experience its very helpful sir.
Hi Mr. Mishra, Very practical video & like the way u share your hospitality experience... I m in my final month of my MT programme with lemon tree organization... I hope we will get connect ASAP.
i learnt to many things from your video because i wanted to go the restaurent sector i have to learnt so many things before go to the restaurent thanks you so much sir
Is there any thumb rule for guest compensation? A guest laundry was damaged while ironing and demanded the full cost of the suit which was so expensive. Please guide me
Yor are right sir presently i m doing job in uae in catering company as a senior suparvisor mujhe ankur sir ne bataya tha jab maine delhi me ccd me pehli job ki thi unhone teach kiya tha anwar agar hospitality me career banana hi to to always try to fulfil customer requirements and make them friends give them more respect if you make them friends then everthink ill be ok your behavior should be good admit the mistake becoz cuatomer is always right bas 14 saal se is line me hu bas iskiye kabhi customer ko wrong dikhane ki koshiah nahi ki jaha aapne customer se dispute ki samjho khatam dimag ka use karo taqat ka nahi 100 me se 20 bande ayse milege ke aapko jhelna hai bhai bas apni galti mante raho thats it
Hello sir my name is Danish aur Mai ek steward Hoon . aap na jis tarike se ye soup wala topick bataya please aage ke video Mai bhi aise bataye ....you are great sir I like it u and your videos sir
Sir you have a very busy schedule still you take out time to upload videos for your subscribers. Thank you so much sir. Learnt alot from this video. Where do work Sir?
@@rahulsaini-oj9oy u just need to have patience in this field. I am in this field since past 8 years and believe me it is one of the best. But everyone has a unique taste so maybe u didn't liked this field
follow me on instagram for all latest updates by clicking the link below
instagram.com/cvbioresume/
complaints are opportunities and not threats
Sir congratulations for marriage life
Hlo sir. M an IHM Lucknow 1st year student. Today i went to a cafe as a guest and the burger i orderes had a hair in it. I was not charged for the burger then, so is the right rhing to do or as a staff they could have offered something else. Also if the meal is prepaid as in case of buffets, what can be done if the guest didn't like something?
Offer any thg else only if the guest wants ,
Sir please reply me
Whats better AIHM Or IHM 🙂
I trust you 🙂
ѕιя му αgє 18 иσω ι'м ωσякιиg ιи ну∂єяαвα∂ нαвѕιgυ∂α ѕωαgαт gяαи∂ ι'м иσт ∂σιиg нσтєℓ мαиαgємєит вυт ι'м ѕтιℓℓ ωσякιиg ..
Thanks sir aapne jo information di hai bahut hi acchi hai maine koi hotel management ki degree nhi li hai par 15 saal se mai hotel or restaurant me job krta hu. Iekin aapne jo information di hai waisa hi mai customer k saath behavior krta hu. Thanks
One of best way to handling costomer complaints in the hospitality...
Thank Mishra Sir.
Very good sir
Sir I am a student of hospitality management and your videos help us to understand how the hotel industry is. ..and how we grow in this industry..for that thank you so much👏👏
Where are you doing hotel management?
@@pradipumbarkar1350 kolkata
@@bijaypal5490 Name of college
@@pradipumbarkar1350 nshm knowledge campus
@@bijaypal5490 thanks
Thank you sir you look like a professional , I am working with a star restaurant and I learnt lot from you and I will follow your instruction..
Same like our hilton heart formula
H: Hear
E: Empathize
A: Apologize
R: Respond
T: Thank
But still some time got fussy guest at my bar so irritating 😓
last week a guest slaped me for no reason. stupid brat over drunk
...my serior and cullige saw that...this is so embression.
what a smart way of handling a guest.....really helped
Best channel on hospitility management.
superb sir... I'm from nepal and I've never missed your single video yet.. motivated sir
From where in Nepal ??
@@ily14323 from butwal
. where r u from
Thanks bhaiya ji ... really it was quite helpful for me ....I m restaurant manager too ..and I used to face same situation .
This video is useful for all those who working or wants to work in hotels industry. I like it thanku soo much sir
🎉
Thanks alot sir .... I am working as a captain last 5 year ...really it's happened more time with me ... It's true facts ..
What a great learning, it's life learning my friend.
Very good information...I am a 3 year student it's very important for me..
Thank you for teaching us how to handle the guest when he is so dissatisfy.
Tq Sir. Given me to information.. Best hospitality videos.. Nd this video helping my knowledge management course...
“Hospitality is simply an opportunity to show love and care” - Julia Sugarbaker
Hi bro i am sunny singh from mumbai. Few days ago i just started to wwatch your videos which is related Hotel industry and it's helping me lots according knowledge of industry
I like the way...your teaching style....thanks a lot...
Right Sir. . . Aapke video se hamesha kuch na kuch seekhene ko milta hi hai sir...
Beautifully explained sir
Sir please keep making videos on practical experience of yours in your carrier
Very good job you are doing. Exotic Excellent way to express your experience
Thanks sir really it's very impressed to me
This is Ramchef From jalandhar Punjab
Currently doing my job as a Exe chef at The Regent park hotel jalandhar Punjab thanks again
Wow sir suuper
i have 6 years of experience in barista now working in bartender
Sir pls make a video for how to atend higher lever position interviews. . .
And heartly telling u thanks lot sir. . .
Yes obviously you learnt it and you are doing such a great job so nice sir
Hi sir i m chef bhaskar firstly i would like to say big thank you for your helpful video which is very helpful for a hoteliers persons and thank you for sharing your skill, tricky, and experience its very helpful sir.
Hi Mr. Mishra,
Very practical video & like the way u share your hospitality experience...
I m in my final month of my MT programme with lemon tree organization...
I hope we will get connect ASAP.
bhai apna whatsapp no dedo plzzzzzzzzz
watching from Bangladesh ...tnx bro learning so many thing from to u ....
good morning sir u are good explain for customer handling. U are super.....thank you sir.
Lot's of thanks for understanding all chef
Thank you dear sir for mindblowing knowledge of service department 🙏❤️from nepal🇳🇵
First view... Seriously tysm for ur video very much useful👍
avi maine v naya Restaurant pe kaam sikh raha hu aur waiter v karta hu plus cashier. aapki video bohot helpful hai sir. Thank you
This video is very informative, and I appreciate the detailed information you shared. It's excellent.
Boht badiya sir .keep making these types of videos
i learnt to many things from your video because i wanted to go the restaurent sector i have to learnt so many things before go to the restaurent thanks you so much sir
Sir very good, please make more vedios in complete f and b services. Thanks
Very good guide by you very good information for fresher's in hotel industry one of the best channel for hotel line
thnax for such kind of information sir. thanx a lot it should be very helpful for me in future . thanks again.
Ye sab humko college mai sikhaya tha but thankyou us time mene acche se nahi suna tha aab sab samaj aa gya
All videos are very useful, no one explain as you sir , very easy and understanding videos thank you 🙏
Excellent..SUPERBLY handled..please keep on posting
Sir! You are awesome. Your words are so powerful...
Hii
Can you make a separate video on pros & cons of doing hotel management from abroad ?
Sir you understand well. Like you sir. 😇😇
Sir thanks for upload that video
This video is too much helpfull for
Thank you so much
Is there any thumb rule for guest compensation? A guest laundry was damaged while ironing and demanded the full cost of the suit which was so expensive.
Please guide me
Yor are right sir presently i m doing job in uae in catering company as a senior suparvisor mujhe ankur sir ne bataya tha jab maine delhi me ccd me pehli job ki thi unhone teach kiya tha anwar agar hospitality me career banana hi to to always try to fulfil customer requirements and make them friends give them more respect if you make them friends then everthink ill be ok your behavior should be good admit the mistake becoz cuatomer is always right bas 14 saal se is line me hu bas iskiye kabhi customer ko wrong dikhane ki koshiah nahi ki jaha aapne customer se dispute ki samjho khatam dimag ka use karo taqat ka nahi 100 me se 20 bande ayse milege ke aapko jhelna hai bhai bas apni galti mante raho thats it
Aapane bahut achcha sikhaya hai waiter kam karne logon Ko
This video is very helpful and thank you for update.
I m a faculty at a hotel management Institute where I always give ur reference and share ur views
Thank you sir for this information because now i am working in UAE in hotel management ..
Syed Syed Bhai bhai
Sir mujhe aapse ek cheez puchni hai ki kya hm ki Training mai humse washrooms bhi saaf karate hai kya pls reply
Ms kanak washroom clean karne ki responsiblety CLEANER ki hoti hai dear or rahi Baat training ki to ayesa kuch hota nahi hai .. Don't worry
Thank u so much
Your welcome and #MOVEON YOUR LIFE .
Hello sir my name is Danish aur Mai ek steward Hoon . aap na jis tarike se ye soup wala topick bataya please aage ke video Mai bhi aise bataye ....you are great sir I like it u and your videos sir
Very very useful video Sir 👍👍👍☺️
you are right bro. Customers handling is most important.
professional man hotel management real man Anant mishra
Bohot acha sikhne mila he sir apse, thank you so much ❤️👍
Thank u sir.....
I faced that kind of problem...Many time
thanku sir aap ki
aaj ees vedio se boht kuch sikhne ko mila.... that how to hndl the guest cplte
Sir as always excellent video. Aur sir us case ke upar video banana jo apne bataya gun wala
Excellent Video Sir
Please make a video related to Lounges at the Airport, First class Lounge Services and Business Class Services. Thanks
Thanks for your support....Mr Anand Mishra ji...
Nicely explained thank you so much
Thank you sir preety usefull video appreciate your work sir I am appearing for NCHMCT jee 2019 plz wish me luck
Thx for upload this video..if u make video with subtitle different language people easy to understand video
Sir I'm your fan sir..How to taken order ke upar v ek vedio develop kariye sir..
Sir i want to know about service charges
How it divide between employers
Tq sir aapki video se bahat kuch sikhne ko milta hai
Ur right sir ...tku so mch for giving advice ....tku tku so mch sir...ur great sir🙏🙏🙏🙏
Sir great job keep it up God bless you ☺
Thank so much sir jii
Apka vidio bhut bhut mst lga
Phase help mi sir
Your kichan cool full choice me
Amazing video sir thank you so much
thnk you bhai aapki vedio mujhe bahut achhi lagi...thank u once again
Sir my self Mandeep Singh form Patiala Punjab. Am Graduate in arts. I doing work as waiter in marriage parties. I like ur videos.
Wah, Good video to learn the Hospitality Mgmnt.
Hi. Perhaps you can check this out too for related helpful content 😉
ruclips.net/channel/UC3GqgqkOP55R27sH9uAeM9g
Sir aap bohat ache se samjhate ho
Thanku so much sir.... mujhe bohot kuch sikhene mila sir🙏🙏🙏
Thanks Mr. Aanand mishra for your guidance
Thank you Sir for this helpful video ❤️❤️❤️❤️❤️👍👍👍👍 Love the way you Explained.I will follow your Instructions
Very nice i learn so many things for your vedio
You can perhaps check out content here too. ruclips.net/channel/UC3GqgqkOP55R27sH9uAeM9g
Really appreciate you for your knowledge.
Sir most clearly I understood that complementary or discount not a solution for permanantly. Sometimes we did this.
Mera Instagram pe bhi ek channel hai nahi sir mera Instagram pe bhi ek pg hai cvbioresume ke name se❤️. Thanks for making these kinds of video 😍😍
बहुत सारे गेस्ट ऐसे होते हैं जो सुनना तक पसंद नहीं करते ।उनका क्या करें सर ।
Very well explained thank you sooo much
Sir please make a vedio about how to ask for review politely, how in a reasturant can get good review , please share your exprience about it
🎉🎉🎉🎉❤❤❤
Yes u r right ... We should handle
Good advice sir .I hope you will give more ideas
Sir us banduk wala guest ka video banaiye !! Plz
Abhi tak nahi bana kya???
Ha ha
😁😂
Bandook gaand m daal di thi guest n🤣🤣 only for fun don't take it seriously 🤣❤️
Hello sir
Sir you have a very busy schedule still you take out time to upload videos for your subscribers. Thank you so much sir. Learnt alot from this video. Where do work Sir?
Thanks for upload this video.............It's a good trick for complain... This video is very helpful
..! also me......Thanku 😍😘
Hotels, cruise, resort, or aviation
Please make a video on it
Aviation
@@pikupresents4472 wrost field for after doing HM
@@rahulsaini-oj9oy u just need to have patience in this field. I am in this field since past 8 years and believe me it is one of the best. But everyone has a unique taste so maybe u didn't liked this field
Thanks bro very good way that you explain
Bahut kuch seekhne ko mile vro 🎉🎉
Handling guest complaints.. Thnq Sir
Salary depends on your skill , if a individual have the skills he can draw a very high salary.... isn't it sir?
No it is not
Very informative video thanks for making this video.
Thanks for your valuable information about #how #to #handle #angryguest
Hello. You may check this out for relatable content ruclips.net/channel/UC3GqgqkOP55R27sH9uAeM9g
Very nice 👍 I liked . really very good vedio.
Good job bro...please upload more vedio 😊👍👌👍👍👍
You may check this out too
ruclips.net/channel/UC3GqgqkOP55R27sH9uAeM9g