EP 2 PRO Installation of the rear rack battery

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  • Опубликовано: 21 сен 2024
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Комментарии • 70

  • @johnw65
    @johnw65 4 месяца назад +2

    Thanks! Y'all make it look easy! Was there any problem getting the blender and controller stuffed back in the frame?

    • @engweofficialsupport
      @engweofficialsupport  4 месяца назад +1

      Hi, as long as you organize all the connecting cables and put them back into the frame, there will be no problem.

  • @ffvalfifes6030
    @ffvalfifes6030 4 месяца назад +2

    Few questions.
    When I connect an additional battery, does that mean I have a total of 26 Ah?
    When both batteries are connected, do they both drain at the same time or first the main battery and then the additional battery?
    How many charge cycles does the extra battery have?
    Thank you and goodbye.

    • @engweofficialsupport
      @engweofficialsupport  4 месяца назад +2

      Hi, if you purchased extra batteries sold on our official website. Then when fully charged, the total power will be 26ah.
      The rule of battery power consumption is that whichever battery has higher power will consume the power first. If the two batteries have the same power, they will consume power at the same time.
      Every new battery charging cycle is the same.
      Hope it helps.

  • @DyadicG
    @DyadicG Месяц назад

    Love my Engwe bike. Would love this additional battery, but have few questions:
    1) can I charge the two batteries (rear rack + main) at the same time from charging port on the bike frame?
    2) will the red light in the rear rack battery function as Sidelights AND STOP lights?
    3) the USB port in rear rack battery is only for charging? or it can be a 5V voltage source, can I use it for ex. smartphone charging.

    • @engweofficialsupport
      @engweofficialsupport  Месяц назад

      Hi,
      Let's solve the problems one by one.
      1. Two batteries cannot be charged at the same time, they need to be charged separately.
      2. The red light of the rear rack battery is used as a taillight.
      3. The USB port can only charge low-voltage smart products such as headphones.
      We hope the above answers can answer your questions.

  • @nenterwes
    @nenterwes 3 месяца назад +1

    If i charge the bike same way, using the same port as before adding second battery, will i be able to charge up both batteries? Thank you in advance

    • @engweofficialsupport
      @engweofficialsupport  3 месяца назад

      Hi, your charger will charge the battery you plug it into. Hope this helps.

  • @antainemacanultaigh212
    @antainemacanultaigh212 12 дней назад

    I was thinking of buying this rack and battery would it be possible to add a front 750 watt hub?

    • @engweofficialsupport
      @engweofficialsupport  12 дней назад

      Hi, we do not recommend you to add a front 750 watt hub. Thank you for your understanding!

  • @danilolima4589
    @danilolima4589 Месяц назад

    Hi. the charging connector of this rear rack battery is the same DC port of the normal battery of the EP-2 pro??

    • @engweofficialsupport
      @engweofficialsupport  Месяц назад

      Hi, the EP-2 PRO rear shelf battery uses a Xiaomi charger. If your EP-2 PRO is a newer model, the charger is universal. If your EP-2 PRO is an older model, it is not universal. We hope this explanation is helpful to you. Thank you

    • @danilolima4589
      @danilolima4589 Месяц назад

      @@engweofficialsupport Hi. would you have the reference for this charger? I want to buy one rear rack but i think my bike is the old model.

    • @engweofficialsupport
      @engweofficialsupport  Месяц назад

      @@danilolima4589 Hi, please send the picture of your battery charging port to our service email service@engwe-bikes.com, and we will verify whether you are using the same charger. Thank you for your understanding!

  • @xaidkhan5704
    @xaidkhan5704 Месяц назад

    I buy enguie pro 2 new bike but the battery is not satisfied.the battery is 13amp with bike.the full battery backup is only 23miles
    Please tell me about this battery how much miles they give me

    • @engweofficialsupport
      @engweofficialsupport  Месяц назад

      Hi, different riding habits, road conditions, loads, and weather will affect the battery life of your ride. Can you take 2 pictures of your riding status and the ODO distance before and after riding and send them to our technical team at service@engwe-bikes.com? So that we can verify the situation for you. Thank you for your understanding.

  • @yannolivieri440
    @yannolivieri440 5 месяцев назад +1

    is it a new battery ? because i have sent a message to engwe and they don(t know this battery for the ep 2 pro .....if its a new one , what are the capacities of this battery ? for me i wanted to add a battery pack like this for my ep 2 pro then it interests me ..

    • @engweofficialsupport
      @engweofficialsupport  5 месяцев назад

      Hi,
      This is a new battery and is 13Ah, for the EP-2 PRO version of 13Ah.
      If you like this rear shelf battery, you can purchase it at the following product link:
      engwe-bikes-eu.com/collections/battery/products/battery-1

  • @theblowupdollsmusic
    @theblowupdollsmusic 5 месяцев назад

    This is an awesome upgrade. Does it work with the new Engwe Engine Pro 2.0 bike?

    • @engweofficialsupport
      @engweofficialsupport  5 месяцев назад

      Hi, Sorry, this battery is not compatible with ENGINE PRO 2.0, because the circuit design is different.

    • @theblowupdollsmusic
      @theblowupdollsmusic 5 месяцев назад

      @@engweofficialsupport Thank you, Does this work with the Original Engine Pro 1.0? Is there an upgrade to this battery pack planed? I think it would be a great bundle to have this with the Engine Pro 2.0.

    • @engweofficialsupport
      @engweofficialsupport  5 месяцев назад

      @@theblowupdollsmusicHi, Sorry, this battery is not compatible with ENGINE PRO 1.0, because the holes for the rear rack installation are inconsistent.

  • @anamulhoque3922
    @anamulhoque3922 3 месяца назад

    hi, I would like to order a battery rack for my ENGWE ep 2 pro bikes and I would like to know if it comes with charger and it mentioned the USB does it comes with charger and USB or do I have to buy them separately? Thank you very much, I would appreciate your response. Kind regards, Anamul Haque

    • @engweofficialsupport
      @engweofficialsupport  3 месяца назад

      Hi, the EP-2 PRO rear rack battery does not include a charger and USB. If your delivery address is in the EU, you can purchase the product on the following official website:
      engwe-bikes-eu.com/collections/battery/products/battery-1

  • @ivanweyland6832
    @ivanweyland6832 3 месяца назад

    Hi! Im happy owner of Engwe engine pro. Can i install new 52v battery from 2.0 version? Do you sell that battery separate?

    • @engweofficialsupport
      @engweofficialsupport  3 месяца назад

      Hi, the rated voltage of engine pro 1.0 version is 48v, so 52v battery cannot be used. Hope this helps.

  • @ethmat1352
    @ethmat1352 2 месяца назад

    Is this an additional battery to the one inside the bike that can help you ride for longer? Also I have been trying to buy another battery from your Australian website but there is no button to click to add this to my cart and my email to support failed to send, can you please help and contact me

    • @engweofficialsupport
      @engweofficialsupport  2 месяца назад

      Hi, please contact our customer service team at service@engwe-bikes.com to help you. Thank you for your support!

    • @ethmat1352
      @ethmat1352 2 месяца назад

      @@engweofficialsupport I am located in melbourne Australia I cant select my location on your website

  • @ronnieraimondi2080
    @ronnieraimondi2080 4 месяца назад

    Hi, I'm about to buy an "engine x" and a rear battery suitable for "engine x" and also for "engine pro" I would like to know if when I charge the main battery I also charge the rear one at the same time and with the same charger, or if to charge them both I need a second charger, in the second case which one should I take? Could you give me the link? Thank you!

    • @engweofficialsupport
      @engweofficialsupport  4 месяца назад

      Hi, Sorry, you need to charge the 2 batteries separately. It is not possible to charge 2 batteries at once.

    • @ronnieraimondi2080
      @ronnieraimondi2080 4 месяца назад

      @@engweofficialsupport Where can I buy a charger for this battery?

    • @engweofficialsupport
      @engweofficialsupport  4 месяца назад

      @@ronnieraimondi2080 Hi, please contact our customer service email service@engwe-bikes.com to verify the charger model required for your battery, and then purchase the corresponding charger after confirmation. Avoid buying an unsuitable charger. Hope this helps.

  • @vainoseppala562
    @vainoseppala562 5 месяцев назад

    What kind of charger this battery requires. Just ordered one for my EP-2 Pro

    • @engweofficialsupport
      @engweofficialsupport  5 месяцев назад

      Hi, please use the original charger of EP-2 PRO. If your charger cannot charge this battery, please send the corresponding picture of the charging port to our email service@engwe-bikes.com in time for your opinion.

    • @MR-hp9mg
      @MR-hp9mg 5 месяцев назад

      ​@@engweofficialsupportis thay battrey rainproof. Today buy a battary.

    • @vainoseppala562
      @vainoseppala562 5 месяцев назад

      @@engweofficialsupport It came today and the Engwes original charger doesnt fit on it.

    • @engweofficialsupport
      @engweofficialsupport  5 месяцев назад

      @@vainoseppala562 Hi,If your charger cannot charge this battery, please send the corresponding picture of the charging port to our email service@engwe-bikes.com in time for your opinion.

  • @banarasali402
    @banarasali402 5 месяцев назад

    Hello engwe what is name of the battery where we found that

    • @engweofficialsupport
      @engweofficialsupport  5 месяцев назад

      Hi,
      If you like this rear shelf battery, you can purchase it at the following product link:
      engwe-bikes-eu.com/collections/battery/products/battery-1

  • @JulianPalacios-h9t
    @JulianPalacios-h9t 3 месяца назад

    It is compatible with the engwe engine pro

  • @MehediHasan-jw2qb
    @MehediHasan-jw2qb 4 месяца назад

    What kind of charger required for this battery?

    • @engweofficialsupport
      @engweofficialsupport  4 месяца назад

      Hi, the EP-2 PRO rear shelf battery requires a 48V2A charger with a DC head. Hope this helps.

  • @bluebagchannel5556
    @bluebagchannel5556 2 месяца назад

    Does this require a charger?

    • @engweofficialsupport
      @engweofficialsupport  2 месяца назад

      Hi, yes, the battery needs a charger. But this rear rack battery is sold without a charger. You can use the original charger or buy an additional charger.

  • @flaviogiovanni78
    @flaviogiovanni78 5 месяцев назад

    I need one for my E 26 ....do you make to ?

    • @engweofficialsupport
      @engweofficialsupport  5 месяцев назад

      Hi, thank you for your suggestion, we will feedback your suggestion to the design department.

  • @adnansabir2282
    @adnansabir2282 5 месяцев назад

    Where can someone buy extra rack battery for ep 2. Pro ?

    • @engweofficialsupport
      @engweofficialsupport  5 месяцев назад +2

      Hi, is your delivery address in the EU? Or other countries? Awaiting your feedback.

  • @JulianPalacios-h9t
    @JulianPalacios-h9t 3 месяца назад

    It is compatible with the engwe engine pro?

  • @eddy64ish
    @eddy64ish 2 месяца назад

    Compatible with the l20???

    • @engweofficialsupport
      @engweofficialsupport  2 месяца назад

      Hi, the rear shelf battery of EP-2 PRO is not compatible for L20.

  • @Israevilapartheidstate
    @Israevilapartheidstate 2 месяца назад

    How can I get this kit & how much it cost?

    • @engweofficialsupport
      @engweofficialsupport  2 месяца назад

      Hi, could you tell us which country you are from? So that we can check if this rear shelf battery is available in your country. Waiting for your feedback.

    • @Israevilapartheidstate
      @Israevilapartheidstate 2 месяца назад

      @@engweofficialsupport I’m from UK

    • @engweofficialsupport
      @engweofficialsupport  2 месяца назад

      @@Israevilapartheidstate Hi, you can purchase it from our official website link below:
      engwe-bikes-uk.com/collections/battery/products/rear-rack-battery

  • @roskygeneraltv6114
    @roskygeneraltv6114 4 месяца назад

    Please how can I fix error 22

    • @engweofficialsupport
      @engweofficialsupport  4 месяца назад

      Hi, if your ebike model is EP-2 PRO, please check the problem according to the attached video and take a short video of your problem and the detection process and send it to the email service@engwe-bikes.com, we will have technicians to help you Determine the problem and provide a solution:
      ruclips.net/video/5hL1ObiPEPU/видео.html

  • @anamulhoque3922
    @anamulhoque3922 3 месяца назад

    hello

    • @engweofficialsupport
      @engweofficialsupport  2 месяца назад

      Hi,
      Thanks for asking. Can you explain further about your question?

  • @NBASE1973
    @NBASE1973 3 месяца назад

    this is not a bike this this one more big mistake .. Shame on the company that sells it ...sells a bicycle for 1500 euros and they have put a bell that has 0.90 cents, as well as the axis where the pedal is, it is very high from the ground, with the consequence that when you pedal, your foot should reach the handlebars and when it goes down, you should not straighten the leg , the brakes are not hydraulic, the key is from the bottom and you still have to bend down, they haven't put floor mats for the back passenger either... suspension in the middle does not only have bottles
    IF YOU BUY IT, YOU WILL REGRET IT, especially the PR model, only the last model is good ,I didn't know that I had to have at least 1 and 90 height .... my mother made me short 1.75

    • @engweofficialsupport
      @engweofficialsupport  3 месяца назад

      Hi,
      Let's solve the problems one by one.
      1. The EP-2 PRO model is priced at about €1000 in Europe, not €1500.
      2. The height of the handlebar and saddle can be adjusted, and this model is suitable for heights of 165cm-190cm.
      3. Because the EP-2 PRO is very cost-effective, it does not use hydraulic brakes. If you want hydraulic brakes, you can choose ENGINE PRO, but the price of ENGINE PRO is more expensive. This mainly depends on personal choice.
      4. The rear rack of EP-2 PRO has a load capacity of 25kg, and we do not recommend riding with passengers.
      5. Most brands of folding e-bikes have the battery inside the frame and the key is at the bottom of the frame.
      Hope the above can answer your doubts.
      Have a good day!

    • @Greyalien587
      @Greyalien587 3 месяца назад

      Listen dude, I got the engwe ep-2 pro..I couldn’t be happier. For me it has been a quality bike, it’s powerful it’s sturdy and it feels reliable. I got it on a Christmas deal for 859, you cannot get a better bike for that price. I have had it for 780km, not a single problem.

    • @engweofficialsupport
      @engweofficialsupport  3 месяца назад

      @@Greyalien587 Hi, thank you for your attention and love for ENGWE!

    • @anthonymcnamara5215
      @anthonymcnamara5215 3 месяца назад

      Me 2 it the best ebike I've had. ive had 4 more expensive ones.not that good. Engwe is one of the best ebikes .it does what it says on the tin and more thank you engwe

    • @engweofficialsupport
      @engweofficialsupport  3 месяца назад

      @@anthonymcnamara5215 Hi, thank you for your compliment. Your recognition is the driving force for our continuous progress!