Now Assist Overview (AI Academy)

Now Assist is ServiceNow's specialized Generative AI, designed to boost agent productivity. With Now Assist, get the context of a case or an incident and assistance to solve customer issues faster.
📚 Additional resources:
📕 Link to our AI & Intelligence Community: sn.works/AI
📘 FAQ www.servicenow...
📕 Now Assist Quick Start Guide www.servicenow...
📘 Model Cards docs.serviceno...
In case you missed our previous sessions, catch up with the recordings:
Get Started with Now Assist in AI Search ⇒ • Get Started with Now A...
Introducing the Generative AI Controller ⇒ • Introducing the Genera...