If this had ever happened to me, I would have called the Customers Protection Agency and they would would have helped me for sure(after all, it's their job to help us). I would put a proper review on their website and inform others on social media about the situation to warn others.
If I was in such a situation, I would look for an order confirmation or send a scan from my bank account on the day I got a new refrigerator so that we could determine if it was actually paid.
I would share my story on social media n make sure i mention their company. In my country there is an organization which handle customer complaints and protect us from any violation made by any companies.
It is the first video that I have ever watched on your channel. I have found it really funny and educational .Great job ! I am going to share it, so It can help other learners .
Young Harry, the coolest Harry ever, long time no see. The lesson was absolutely awesome, I've learned lots of vocabulary and how to use the past perfect perfectly. Thanks so much teacher for your efforts, it means a lot to us 🙏🏽❤
Hi Harry, the situation you find yourself in is difficult and I thought for a long time about what I would do. I think, as you said, I would send a billing confirmation, but also went to the warehouse and found these men and talked with them. Maybe it is a simple mistake and try to convince them to confirm this version or sign a paper that they have taken the freezer.
If this ever happened to me, I would have called the Customers Protect Agency and they would have explained and helped me this situation. Also I would have written a suitable review on their page
If I had ever been in this situation, I would definitely check the type of my fridge first 😂 Only after checking I’d buy new fridge and stay calm till the day of delivery 😊
I would be very happy if you repeat the new words you used during the lesson at the end of each lesson with their synonyms, or if you show them as a table. There are too many words, sometimes I have trouble taking notes. By the way, you are definitely making a very successful presentation. Thank you.
If I had ever been in situation like this I would send them the confirmation of a payment for this fridge and I would asked for speaking with a customers service worker that I spoke with in that day and try to explain the situation once again.
By the way, I like the colours and arrows you added along with the vocab: cute and easy tor read :) Hang in there, Harry! you'll beat those scammers and get your money back!
Hey, if I had situation like that I would probably sent this company a photo of your bank statement at the day when you got your new freezer. There should be an information if you really paid for it or not. Good luck!
Very lovely lesson I've learnt a lot... I'm happy.... The only thing I love your channel is you're doing this kinda lessons ☺️ which makes me feel not learning but just enjoying.... Anyhow it's sad that you've lost 400 pounds......
Can you make another lesson about 'WOULD" cuz I have noticed that native speakers use it a lot . Like when they are seeing a video and they just say 'that car WOULD fall down'(the scene of a car on the verge of a cliff).AND I just don't understand Why they say that...Thank you you guys I love you guys so much for all advanced lessons
So the first fridge you had bought after broking your old one was a standing fridge, but it wouldn't fit in, so you had the standing one picked up and ordered a new fridge, right? But at the end you ended up using it as a standing fridge anyway. Wouldn't it have been easier if you had kept te first one you bought? Lol.
Oh dear, what an ordeal you've been through Harry! (or going through..now that I've watched till the end!) And... 21:15! I felt a little bit of despair on your behalf! 400 pounds out of pocket only to be doubted on the phone. What a scam! I think that manager's advice was sound BUT! **my 2 cents time** - Yes you could trace back that call where you asked for the pick up.... as he suggested. - *BUT* you could also ask that manager to trace said call inside of *their company's records* ! Maybe you could even have them find the recording of the call ! (it's very common that any communication such as those you had are recorded by default..). While it's usually not possible in the case of you calling the delivery guys, it should be possible when it comes to your communications with the shop's call center (sorry, I do not know how to write that name...Curry's? LOL) In hindsight, we need to be paranoid and record/ photograph or vlog any such ordeal to be safe I guess... :/ You could also turn anything involving a company bringing or retrieving something of value into an English lesson! (so that you'd always take video footage lol). If you think afterwards that it can make for a good lesson, then you can use it. If it's not good footage, then at least you have proof on your computer.... :D ;D win-win! Well, I'm glad that all those difficulties have brought Marina and you together
Thanks for these great suggestions, Kareen! I did actually ask them to find that call (and the recording of it) and check their records but there was no record of it.. so I forwarded on my record to them.. but they didn’t even get back to me! In future I’ll be extra careful with these kinds of things! So glad you enjoyed the video :) xxxxx
@@realenglishwithrealteacher4777 Oh man.... I think they're unwilling to get to the bottom of this... :/ It's literally robbery :( I bet this is not the first nor the last case of this happening with that shop. Shocking. I'm not sure how you'd feel about going that far but, I have heard of many people in similar situations who finally got what was due to them by posting their complaints on their social media/blogs, etc... When word starts spreading about the ugly truth, those companies that didn't do right by them would finally contact them and refund their money, etc... sad that we have to resort to this though. It could be more peaceful to let it go, but 400 quid these days is quite a lot for an honest man to donate to such a dishonest business. ( ' - ' )
If this had ever happened to me, I would have called the Customers Protection Agency (we have sth like this in Poland) and they would would have helped me for sure 🥰 Also I would have written a suitable review of their page 😅 also I'd have definitely not stopped fighting for my iteam 😎
Shame on currys… Nice one Harry, I'll add to my regular vocab 'hindsight' There's a funny equivalence in Spanish that involves bulls xD ... who knows perhaps later on you'll get your money back -or the fridge :)
Now you know, get always a receipt even if they do not make any suggestion of it, ask for it because it's your only "insurance", it'll be the only way to prove later that you're not telling lies to those bi@&%·$. I think there must be a certain kind of institution in the UK that deals with this sort of problems between companies and costumers, if the latter has been tricked or neglected somehow. I could feel the frustration of what happened to you because it sucks. I would have done the same thing you did, I would have recorded a video lesson and gave them a shout out for they shitty services. They still owe you money. Cheers!
Poor thing!!!!! what a great storyteller you are!!! I feel so sorry for you. I would keep going until I got my refund, what a rip-off. I hope you can get your money back. Thanks a lot for the video, so colourful and wonderful vocabulary and expressions there.
You are a ⭐, Harry ! Un abrazo, from Olivos, Buenos Aires, Argentina🇦🇷🏴🇬🇧
Que buen profesor ! Muy profesional !... además de super cool ! 👏👏👏👏👏🇦🇷🏴🇬🇧🇦🇷🏴🇬🇧
If this had ever happened to me, I would have called the Customers Protection Agency and they would would have helped me for sure(after all, it's their job to help us). I would put a proper review on their website and inform others on social media about the situation to warn others.
If I was in such a situation, I would look for an order confirmation or send a scan from my bank account on the day I got a new refrigerator so that we could determine if it was actually paid.
I would share my story on social media n make sure i mention their company. In my country there is an organization which handle customer complaints and protect us from any violation made by any companies.
It is the first video that I have ever watched on your channel. I have found it really funny and educational .Great job ! I am going to share it, so It can help other learners .
Good to see you again! Great lesson, man!
Cheers dude!! Thanks for watching, glad you enjoyed it!
Young Harry, the coolest Harry ever, long time no see.
The lesson was absolutely awesome, I've learned lots of vocabulary and how to use the past perfect perfectly.
Thanks so much teacher for your efforts, it means a lot to us 🙏🏽❤
Hi Harry, the situation you find yourself in is difficult and I thought for a long time about what I would do. I think, as you said, I would send a billing confirmation, but also went to the warehouse and found these men and talked with them. Maybe it is a simple mistake and try to convince them to confirm this version or sign a paper that they have taken the freezer.
You are perfect and perfect lesson thank you for all videos, keep on please 🧡
If this ever happened to me, I would have called the Customers Protect Agency and they would have explained and helped me this situation. Also I would have written a suitable review on their page
If I had ever been in this situation, I would definitely check the type of my fridge first 😂 Only after checking I’d buy new fridge and stay calm till the day of delivery 😊
Vey, Very useful and funy lesson. Thank you
Nice lesson. Thank you!❤️
I would be very happy if you repeat the new words you used during the lesson at the end of each lesson with their synonyms, or if you show them as a table. There are too many words, sometimes I have trouble taking notes. By the way, you are definitely making a very successful presentation. Thank you.
If I had ever been in situation like this I would send them the confirmation of a payment for this fridge and I would asked for speaking with a customers service worker that I spoke with in that day and try to explain the situation once again.
By the way, I like the colours and arrows you added along with the vocab: cute and easy tor read :)
Hang in there, Harry! you'll beat those scammers and get your money back!
Hey, if I had situation like that I would probably sent this company a photo of your bank statement at the day when you got your new freezer. There should be an information if you really paid for it or not.
Good luck!
Hey, Harry your non-fiction story was fun though a pity too. Anyways your expressions was great man!
That is a hell of a story.
Very lovely lesson I've learnt a lot... I'm happy.... The only thing I love your channel is you're doing this kinda lessons ☺️ which makes me feel not learning but just enjoying.... Anyhow it's sad that you've lost 400 pounds......
Awesome
Can you make another lesson about 'WOULD" cuz I have noticed that native speakers use it a lot . Like when they are seeing a video and they just say 'that car WOULD fall down'(the scene of a car on the verge of a cliff).AND I just don't understand Why they say that...Thank you you guys I love you guys so much for all advanced lessons
If this had happened to me I would have called the Customers Protection Agency, becase they would have helped in this situation
So the first fridge you had bought after broking your old one was a standing fridge, but it wouldn't fit in, so you had the standing one picked up and ordered a new fridge, right? But at the end you ended up using it as a standing fridge anyway. Wouldn't it have been easier if you had kept te first one you bought? Lol.
Haha yes you are right! That definitely would have saved time, and indeed, money. But at that point I was determined to get an integrated fridge! :(
Oh dear, what an ordeal you've been through Harry! (or going through..now that I've watched till the end!)
And... 21:15! I felt a little bit of despair on your behalf!
400 pounds out of pocket only to be doubted on the phone. What a scam!
I think that manager's advice was sound BUT! **my 2 cents time**
- Yes you could trace back that call where you asked for the pick up.... as he suggested.
- *BUT* you could also ask that manager to trace said call inside of *their company's records* !
Maybe you could even have them find the recording of the call !
(it's very common that any communication such as those you had are recorded by default..).
While it's usually not possible in the case of you calling the delivery guys, it should be possible when it comes to your communications with the shop's call center (sorry, I do not know how to write that name...Curry's? LOL)
In hindsight, we need to be paranoid and record/ photograph or vlog any such ordeal to be safe I guess... :/
You could also turn anything involving a company bringing or retrieving something of value into an English lesson!
(so that you'd always take video footage lol).
If you think afterwards that it can make for a good lesson, then you can use it.
If it's not good footage, then at least you have proof on your computer.... :D ;D win-win!
Well, I'm glad that all those difficulties have brought Marina and you together
Thanks for these great suggestions, Kareen! I did actually ask them to find that call (and the recording of it) and check their records but there was no record of it.. so I forwarded on my record to them.. but they didn’t even get back to me! In future I’ll be extra careful with these kinds of things! So glad you enjoyed the video :) xxxxx
@@realenglishwithrealteacher4777 Oh man.... I think they're unwilling to get to the bottom of this... :/ It's literally robbery :(
I bet this is not the first nor the last case of this happening with that shop. Shocking.
I'm not sure how you'd feel about going that far but, I have heard of many people in similar situations who finally got what was due to them by posting their complaints on their social media/blogs, etc... When word starts spreading about the ugly truth, those companies that didn't do right by them would finally contact them and refund their money, etc... sad that we have to resort to this though.
It could be more peaceful to let it go, but 400 quid these days is quite a lot for an honest man to donate to such a dishonest business. ( ' - ' )
If I had the same situation, I would probably called the Customers Protect Agency, bc what happened to you seems ridiculous
If this had ever happened to me, I would have called the Customers Protection Agency (we have sth like this in Poland) and they would would have helped me for sure 🥰 Also I would have written a suitable review of their page 😅 also I'd have definitely not stopped fighting for my iteam 😎
It, a pity they robbed you of your money . I keep my fingers crossed you‘ll regain it . Another intresting lesson by the way 🙂
Thanks a lot Barry!
👍🏻
First one ☝️
Shame on currys… Nice one Harry, I'll add to my regular vocab 'hindsight' There's a funny equivalence in Spanish that involves bulls xD ... who knows perhaps later on you'll get your money back -or the fridge :)
Luis! Glad you enjoyed the video mate. What’s the Spanish equivalent? :)
@@realenglishwithrealteacher4777 "a toro pasado"
❤️❤️❤️❤️
😂 Why don’t you sell your new fridge on eBay?
Now you know, get always a receipt even if they do not make any suggestion of it, ask for it because it's your only "insurance", it'll be the only way to prove later that you're not telling lies to those bi@&%·$. I think there must be a certain kind of institution in the UK that deals with this sort of problems between companies and costumers, if the latter has been tricked or neglected somehow.
I could feel the frustration of what happened to you because it sucks. I would have done the same thing you did, I would have recorded a video lesson and gave them a shout out for they shitty services. They still owe you money.
Cheers!
Poor thing!!!!! what a great storyteller you are!!! I feel so sorry for you. I would keep going until I got my refund, what a rip-off. I hope you can get your money back. Thanks a lot for the video, so colourful and wonderful vocabulary and expressions there.
Hey!! What is the end of the story? Have you got your money back or are you still 400 pounds out of pocket?
It's such a shit service. You should go to court, cellular company will answer the court request for you bills and logs of calls.
Moral of the story: Stay clear of frozen food and knifes.