Sun Joe 24V-X2-16LM 48-Volt IONMAX Cordless Brushless Lawn Mower Kit - Product Assembly

MOW POWER! Cutting-edge grass-grooming tech meets the 24V IONMAX Series with the 48-Volt Cordless Lawn Mower from SUN JOE. Powered by the exclusive IONMAX lithium-ion battery system, Sun Joe includes two 24-Volt, 4.0 Ah lithium-ion batteries for no-fade power + performance, with zero carbon emissions for cleaner air. And the dual-port charger quickly powers up two batteries at once - in just under 2 hours! Sun Joe’s 800 W brushless motor is engineered for efficiency, providing you with maximum motor performance and extended motor life to keep your mower running stronger, longer. The durable steel blade mows a path 16-inches wide in a single pass, for an even cut every time. Customize cutting height with the 6-position height-adjustment level - from 1.4 in. to 3 in. for the perfect, precise cut tailored to your lawn. And Sun Joe includes a 12 gal. grass bag to collect clippings and prevent thick thatch build-up. Plus, the built-in grass indicator window lets you know when it’s time to empty the collection bag! So, when there’s work to be done, Go With Joe® for the legendary power + performance of the 48-Volt Cordless Lawn Mower from SUN JOE®. GET EQUIPPED®.
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[@user-zm3vs5bq1f]

The battery is very difficult to take out of mower

[@user-um2mp6zg6g]

I've been trying to get my snow blower fixed since Jan. 15th. 2023. The product is under warranty. I've chatted with AGENT (Dennis Clarin (Specialist)) 4 times so far. He's forwarded the information to the shipping dept. but still no response. I'm aware that snow joe is doing the best that they can do but it's been 4 months now. Any suggestions on how to help snow joe honor it's Customer Promise + Warranty ?

[@bigtime39384]

Im having the same problems and will try to amplify this where ever john posts!!!

[@bigtime39384]

Do not buy they do not support their products!!!!