Contextual Enquiry

In the latest of our animated techniques videos, Gerry Gaffney gives us some helpful tips on gathering information about our users with contextual enquiry (or site visits).
Visit uxmastery.com today to learn more about other useful techniques in UX design.
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[@suhaschavan2896]

Good one. Very precise. Crisp.
Thanks!

[@oyabun9650]

this has helped me very much, thank you!

[@tmac9938]

nice video! appreciate the information. sounds like something for my marketing dept to delve into :)

[@CaitlinMKearney]

Great video, I don't have any issues with the background music and I did not notice there was Background music until I read the comments. I am a native English speaker though. Maybe you should lower the Audio channel next time. That is a very talented artist btw.

[@immrpandabear]

I love all the UX buffs who immediately pointed out the music that is ironic?

[@soundmakr-io]

appreciate this!

[@RoseYY97]

so cool

[@troyschubert9525]

I love and use all the same markers as you.... black Pentel water-based "sign pen"

[@ZacchaeusNifong]

The value of this video is hard to quantify.

[@nitin110377]

It seems your content is good but why Background music? It is seriously distracting. Can you fix and update us.

[@ZeroG84]

I can see your sketches from under the paper.

[@MinhHoangVu]

Background music is too loud!!!

[@cdudeindia]

Your audio is not clean and background music is too loud then your voice

[@minkthaitrong3128]

The Background music is seriously distracting. I can't concentrate on your content.