This actually happened to me last month. I didn’t get code as well to reset my password, and I had messages queue. I had to email Fiverr support to give me more chances to request for code which they did. After then, I was able to request for code via call and I got back into the account. I’m not sure it was hackers. I think it’s a glitch from Fiverr. Funny enough, I get app notifications on messages coming in and I couldn’t reply just like you said.
This happened to me two times in last week. I was chatting with a customer, Fiverr logged me out and requested to change password. But I was able to do it without any problem... Now I'm scary, should I change my email address to avoid this kind of issue?
Exactly same happened with one of my student it seems Fiverr Security sucks these days. She is really struggling to get her account back. Customer support is some kind of joke these days
Yes, they are probably slammed with these requests and it's hard to really understand what is going on on the seller side. If the hacker got into the account or not...I am sorry that your student is going through this.
Yeah true. I got scammed the same way in 2020. They cleared my $200 and Fiverr couldn't do anything about it. It was a good thing that you were cautious about where the mail came from
I got my Fiverr account hacked back in December and within minutes they connect the payment method which was PayPal which was not available in my country and they just cleared 5k usd and within minutes I talked to support and they blocked my account and when I asked about how the payment was added without a OTP they had no clue but they just ignored my messages a nightmare for me.
Hello, I faced this issue two days ago in my Fiverr Pro account, but luckily, I managed to recover my password and regain control. I informed the support team, and they temporarily disabled my account and flagged it. I’ve been waiting for a response from customer support for two days. Could you please help me understand what I can do now?
Thank you for sharing! Unfortunately, there is no other way but to just wait for the support...If you have a success manager, that might speed up the process a bit.
Yes, it might be some sort of targeted attack...I would make sure you have always access your phone number since you will be able to reset the pass without any issues. Also maybe change your email address that you have on Fiverr.
Which is the best authenticator app? Does using an authenticator app mean you don't get verification code or one time password on phone number and email address?
Hello, I faced this issue two days ago in my Fiverr Pro account, but luckily, I managed to recover my password and regain control. I informed the support team, and they temporarily disabled my account and flagged it. I’ve been waiting for a response from customer support for two days. Could you please help me understand what I can do now?
I'll advice you don't keep a cliche, of course I understand some people mayn't love you for your accrued status but look at the hackers point of view. your account is a goldpot, but I trust you can repeat that with your talent.
Also a $1m+ Fiverr seller, same exact thing happened to me last year in April, I also forwarded it to Ran, 1:1 I would love to share with you the email thread it was crazy, as if it was someone internal within Fiverr
![How To Make Money on Fiverr [Most Profitable Gigs 2024]](http://i.ytimg.com/vi/rJo8_2NF6Kg/mqdefault.jpg)
![How To Make Money on Fiverr [Most Profitable Gigs 2024]](/img/tr.png)
Check out my X/Twitter for daily tips and updates on my Fiverr journey: x.com/VasilyKichigin
This actually happened to me last month. I didn’t get code as well to reset my password, and I had messages queue. I had to email
Fiverr support to give me more chances to request for code which they did. After then, I was able to request for code via call and I got back into the account. I’m not sure it was hackers. I think it’s a glitch from Fiverr. Funny enough, I get app notifications on messages coming in and I couldn’t reply just like you said.
Fiverr is a complete joke..
It's tough and it can happen anywhere at any moment...
This is why you want to have your own website and different marketing channels. Can’t depend on a large platform to bring you customers…
This happened to me two times in last week. I was chatting with a customer, Fiverr logged me out and requested to change password. But I was able to do it without any problem... Now I'm scary, should I change my email address to avoid this kind of issue?
Sorry to hear! You can try but if it didn't happen again, you should be fine.
Goal of this video: I have made more than $2m on Fiverr and have $30k recurring monthly turnover. Now, buy my course!!
I don't sell course. It's free: www.freelancehustle.com/p/academy
Exactly same happened with one of my student it seems Fiverr Security sucks these days. She is really struggling to get her account back. Customer support is some kind of joke these days
Yes, they are probably slammed with these requests and it's hard to really understand what is going on on the seller side. If the hacker got into the account or not...I am sorry that your student is going through this.
Yeah true. I got scammed the same way in 2020. They cleared my $200 and Fiverr couldn't do anything about it. It was a good thing that you were cautious about where the mail came from
Yeah it's always scary. But we learn from our mistakes...
I got my Fiverr account hacked back in December and within minutes they connect the payment method which was PayPal which was not available in my country and they just cleared 5k usd and within minutes I talked to support and they blocked my account and when I asked about how the payment was added without a OTP they had no clue but they just ignored my messages a nightmare for me.
Insane...I am sorry that you had to go through this. They didn't compensate you at all?
@@VasilyKichigin no they didn't. I just counted it as a loss and learnt from it.
Hello, I faced this issue two days ago in my Fiverr Pro account, but luckily, I managed to recover my password and regain control.
I informed the support team, and they temporarily disabled my account and flagged it.
I’ve been waiting for a response from customer support for two days. Could you please help me understand what I can do now?
Thank you for sharing! Unfortunately, there is no other way but to just wait for the support...If you have a success manager, that might speed up the process a bit.
@@VasilyKichigin I had booked my success, but unfortunately, I lost my level and the Premium Plan for Seller Plus. I’m worried about that.
Thank you for sharing this experience, phishing scams are on the rise on Fiverr lately
Yeah, they are everywhere..
same heapend to me about one month ago. It heapend 3 time every day and never heapend again.
Yes, it might be some sort of targeted attack...I would make sure you have always access your phone number since you will be able to reset the pass without any issues. Also maybe change your email address that you have on Fiverr.
But now, your account is online?
I was able to get it back...
Your title is a bit misleading. I thought u lost the account forever. So I watched the full video
I am sorry...
Whoa Vasily, that was a real "heart attack" scenario! Seriously!
I'm glad you managed to overcome the problem.
👍
Thank you for the support Marko!
Thanks for the detailed video. That scared me now.
Make sure you can access your phone number and receive SMS, then you should be good.
Exact same thing happened to me almost 1 month ago.
I am sorry to hear and hope you were able to get the account back...
Which is the best authenticator app? Does using an authenticator app mean you don't get verification code or one time password on phone number and email address?
For me it's google authenticator.
@@VasilyKichigin Does using an authenticator app mean you don't get verification code or one time password on phone number and email address?
Thank you so much for the valuable content. Could you please make a video on how to add a Fiverr profession and improve profession ranking?
Thank you and I will work on that.
I receive over 50 spam messages in 2 weeks
😅😅
😢
waste my time its a click bait video
I am sorry…I didn’t want it to be a clickbait one…
In your opinion, which skill should to learn for me, as a beginner. Suppose I have 6 months to learn.
I have the same question
Video editing
Hello, I faced this issue two days ago in my Fiverr Pro account, but luckily, I managed to recover my password and regain control.
I informed the support team, and they temporarily disabled my account and flagged it.
I’ve been waiting for a response from customer support for two days. Could you please help me understand what I can do now?
find a problem and learn how to solve it...that's the skill
The only thing is to wait for the support, you can try to follow up on your ticket too.
Do not share your account in social media. When some peoples come to account and harm to it
Yes, but there are a lot of other positive things happening when you start sharing it.
The Attack could be coming from a Competitor ranking on the first page with you. Musk did it to Mtn and Africa network when he launched starlink
A lot of other sellers are experiencing similar issue at the moment. I think it will be all good soon.
Thanks for this Sir
Thank you to you!
Thanks for the tips
No worries, thanks for your support!
Atleast you got it back
Thank you!
I lost my Fiverr id 😢😢
I am sorry...I hope you can recover it!
yes fiver is big organization but for seller they're are 0, for sellers they don't have respect, they don't care.
It can be hard yes. That's why building personal brand is so important
I'll advice you don't keep a cliche, of course I understand some people mayn't love you for your accrued status but look at the hackers point of view. your account is a goldpot, but I trust you can repeat that with your talent.
Yeah of course there are always risks about it...
fiverr are not same as before
A lot of things will be changing and changing
Also a $1m+ Fiverr seller, same exact thing happened to me last year in April, I also forwarded it to Ran, 1:1 I would love to share with you the email thread it was crazy, as if it was someone internal within Fiverr
Yeah it's pretty insane...Hope everything is good with your account now.
@@VasilyKichigin all good now, but it was very strange it was like an internal job
This Is so Pathetic 😢
Crazy..
Their New metrics sucks. Bigtime
It can be tough yes...