Great video and well summarised. I could not have explained it better myself. This is another proof that Mitsubishi is wrong with their claim it is battery related and NOT software. As we see here, magically the state of health rises from 34Ah to 39Ah just by software calibration. This would not be possible if the actual battery was already degraded by 10%. Thanks Edifred2007 ( I don't even know your name...) Take the Tesla, if you get an offer!
Great video! I just bought my 2018 Outlander PHEV this week. Ordered a dongle for the Watchdog app...so I probably will be going down the same road as you are in about 6 months to a year. I also don't have any confidence my local Mitsubishi dealer will show me great customer service. I anticipate clueless service managers and fighting them on this like you have.
@@Edifred2007 31 miles, that is 49.9km which is excellent. 22 miles is 35.4km which is roughly what I get at 31.0Ah battery when driving partly on Highway. I can get to 40km if I never run faster than 80km/h. During the winter I could just about reach 30km (29km to work) if the temperature was below zero (preheated car, nothing on).
Hey Dude, , im looking for some advice on the main differences / pros & cons between a 2014 PHEV vs 2015 PHEV facelift model? I’m looking at a 2014 with 52,000 miles & a 2015 with 100,000 miles at a simular price! Mostly for short runs so would be plugging it in every night! Thanks
Hi, wife and I are considering purchasing a new Outlander and I've been researching this issue. Just wondering whether the fix has worked long term and what the current SOH of the battery is reading as now 5 months later. Also do you know what work MM did on your vehicle? BMU/Battery Smoothing/Sprinkled pixie dust? Thanks for the video, very informative!
Hi Victor. Its a mixed bag. The SOH has dropped to 37.5 Ah. I continued to discuss with MM UK. I think I need to do an update video showing all ,the data and the MM position so watch this space.
@@Edifred2007 Thanks, will do! To be fair, I'm not sure how concerned I should be regards this issue. As per your video you still recommend the car and after pouring over the details and numbers of other vehicles the PHEV really does look like the right fit for us and exactly what we are looking for (economical/spacious) but I can't lie I'm feeling a little dissuaded after researching this issue. Cheers again!
Liked your video Had the same reaction at my dealer when we were looking for a replacement for our Outlander diesel. The salesman immediately said not to believe all you here about the batteries etc. It was'nt worth the effort at all. As I say: Their broadcast is working well but their receiver isn't.
Hi I have the 2019 version and the battery capacity has dropped by 15% in 4 months from new. How did you get mm to do a battery smooth for free? At the moment they are starting to dig in heels.
If you are talking to a local dealer forget it. They will deny it all. Approach MM UK directly. Email them with all the data and request it be looked into. Email them at customer.services@mitsubishi-cars.co.uk
Any update on this ? what did they do exactly ? BMS update ? Out 2015 Diesel Outlander diesel died on the middle of the road and nearly 2 weeks later they don't know what's wrong, cranks but won't turn over, we were considering the PHEV until I read about battery degradation.
I'd still buy the PHEV. Despite some battery issues it is awesome. My battery is now at 38.4 Ah. They did BMU reset. There are no people doing this themselves with the Dublin Method (google it) for example with great results. No regrets here.
Unfortunately it is all a balance of priorities. The chemistry of these cells is such that at lower depth of discharge, the more cycles you get out of the battery. By going back up to higher 'usable' Ah, means you will be using a greater DOD and hence shorten the lifespan of the battery. Everything the software does is to try and eek out the cycles for longevity. A bit decieving, but they are only interested in the battery making it to the 8 year mark. I guess this is where they estimated would be acceptable for the lifespan of the battery.
I agree. I sold this car and got a Tesla model 3. Had that for six months. Did not care for the car and realised the dual fuel of a Hybrid is, currently, the superior option. So I got another Outlander and have not looked back!
@@Edifred2007 For practicality, you really cant beat it. Just a pity mitsi can't do a battery change at £2K (cell replacement, leave the rest of the hardware the same).
Thanks I did email mm directly but they say a charge will apply if it's not a warranty issue. I had the 2017 version of this car and it lost 10% in 2 years. This 2019 version is down by 15% in 4 months, actually nearly 16%. Is it better to be aggressive or just keep passively sending emails and data. Thanks
I’d keep on at them asking how it is possible to lose that amount in such as hairy time and get them to explain themselves. It makes no sense to lose that capacity in that space of time. At that rate you will need a new battery in no time. So press on.
Thanks, good idea. I think that are pointing towards the warranty which states they only need to do something if the capacity drops by 20%, but of course that is over 8 years of ownership. Like you I like the car but not prepared to accept such a huge loss of range. Thanks again
@@unpluggedEV Unsalable in the UK, maybe but I doubt it. The rest of the world, diesel and petroleum powered vehicles will be around long after me. Here in Australia a pure EV is not exactly use full outside the major urban areas.
@@zubberification I live 80km west of Brisbane and manage to drive over 90% on pure EV with this vehicle with 16.000km overal km/a. An EV with 250km range would be perfect for this semi rural area, no problem at all.
Great video and well summarised. I could not have explained it better myself. This is another proof that Mitsubishi is wrong with their claim it is battery related and NOT software. As we see here, magically the state of health rises from 34Ah to 39Ah just by software calibration. This would not be possible if the actual battery was already degraded by 10%.
Thanks Edifred2007 ( I don't even know your name...)
Take the Tesla, if you get an offer!
Great video! I just bought my 2018 Outlander PHEV this week. Ordered a dongle for the Watchdog app...so I probably will be going down the same road as you are in about 6 months to a year. I also don't have any confidence my local Mitsubishi dealer will show me great customer service. I anticipate clueless service managers and fighting them on this like you have.
Great video. I will show this to my dealer when i bring in my car for service!
I have since done a full range test and got 31 miles. Before the reset it was 22! So its worked very well.
@@Edifred2007 31 miles, that is 49.9km which is excellent. 22 miles is 35.4km which is roughly what I get at 31.0Ah battery when driving partly on Highway. I can get to 40km if I never run faster than 80km/h. During the winter I could just about reach 30km (29km to work) if the temperature was below zero (preheated car, nothing on).
Very interesting, thank you for detailed explanation.. So, How is it now? Does degradation still a problem?
Does the lead acid battery disconnect while charging the drive battery trick do the same to SOH stats as peocedure performed by the dealer?
Hey Dude, , im looking for some advice on the main differences / pros & cons between a 2014 PHEV vs 2015 PHEV facelift model?
I’m looking at a 2014 with 52,000 miles & a 2015 with 100,000 miles at a simular price! Mostly for short runs so would be plugging it in every night! Thanks
Has this been resolved with the 2023 models and how did it hold up?
Great video, could you give more detail and cost how did they improve your battery back to 38.9 amps ?
Hi, wife and I are considering purchasing a new Outlander and I've been researching this issue. Just wondering whether the fix has worked long term and what the current SOH of the battery is reading as now 5 months later. Also do you know what work MM did on your vehicle? BMU/Battery Smoothing/Sprinkled pixie dust?
Thanks for the video, very informative!
Hi Victor. Its a mixed bag. The SOH has dropped to 37.5 Ah. I continued to discuss with MM UK. I think I need to do an update video showing all ,the data and the MM position so watch this space.
@@Edifred2007 Thanks, will do! To be fair, I'm not sure how concerned I should be regards this issue. As per your video you still recommend the car and after pouring over the details and numbers of other vehicles the PHEV really does look like the right fit for us and exactly what we are looking for (economical/spacious) but I can't lie I'm feeling a little dissuaded after researching this issue.
Cheers again!
Liked your video
Had the same reaction at my dealer when we were looking for a replacement for our Outlander diesel. The salesman immediately said not to believe all you here about the batteries etc. It was'nt worth the effort at all. As I say: Their broadcast is working well but their receiver isn't.
Anthony de Winter very well put
Hi
I have the 2019 version and the battery capacity has dropped by 15% in 4 months from new. How did you get mm to do a battery smooth for free?
At the moment they are starting to dig in heels.
If you are talking to a local dealer forget it. They will deny it all. Approach MM UK directly. Email them with all the data and request it be looked into. Email them at customer.services@mitsubishi-cars.co.uk
Any update on this ? what did they do exactly ? BMS update ?
Out 2015 Diesel Outlander diesel died on the middle of the road and nearly 2 weeks later they don't know what's wrong, cranks but won't turn over, we were considering the PHEV until I read about battery degradation.
I'd still buy the PHEV. Despite some battery issues it is awesome. My battery is now at 38.4 Ah. They did BMU reset. There are no people doing this themselves with the Dublin Method (google it) for example with great results. No regrets here.
Which dealer did you use in the UK?
Probably best not to say publicly but south coast of the UK
Did the dealer charge you for the BMU reset?
No. They tried but I was apocalyptically angry at that so they didn’t t push it!
Unfortunately it is all a balance of priorities. The chemistry of these cells is such that at lower depth of discharge, the more cycles you get out of the battery. By going back up to higher 'usable' Ah, means you will be using a greater DOD and hence shorten the lifespan of the battery. Everything the software does is to try and eek out the cycles for longevity. A bit decieving, but they are only interested in the battery making it to the 8 year mark. I guess this is where they estimated would be acceptable for the lifespan of the battery.
I agree. I sold this car and got a Tesla model 3. Had that for six months. Did not care for the car and realised the dual fuel of a Hybrid is, currently, the superior option. So I got another Outlander and have not looked back!
@@Edifred2007 For practicality, you really cant beat it. Just a pity mitsi can't do a battery change at £2K (cell replacement, leave the rest of the hardware the same).
Thanks
I did email mm directly but they say a charge will apply if it's not a warranty issue. I had the 2017 version of this car and it lost 10% in 2 years. This 2019 version is down by 15% in 4 months, actually nearly 16%.
Is it better to be aggressive or just keep passively sending emails and data.
Thanks
I’d keep on at them asking how it is possible to lose that amount in such as hairy time and get them to explain themselves. It makes no sense to lose that capacity in that space of time. At that rate you will need a new battery in no time. So press on.
Hairy? I mean short. Damn spell check.
Thanks, good idea. I think that are pointing towards the warranty which states they only need to do something if the capacity drops by 20%, but of course that is over 8 years of ownership. Like you I like the car but not prepared to accept such a huge loss of range.
Thanks again
My next car will be 100% diesel.
My next car will be 100% electric. Diesel is a stranded investment, unsalable in the future.
@@unpluggedEV Unsalable in the UK, maybe but I doubt it. The rest of the world, diesel and petroleum powered vehicles will be around long after me. Here in Australia a pure EV is not exactly use full outside the major urban areas.
@@zubberification I live 80km west of Brisbane and manage to drive over 90% on pure EV with this vehicle with 16.000km overal km/a. An EV with 250km range would be perfect for this semi rural area, no problem at all.
@@unpluggedEV Fair enough. Personally I still would choose a Diesel.
Rubbish car!