This must have been an incredibly stressful and tearful last couple of days. I hope you're feeling more at ease now. I look forward to seeing more uploads from you
If it's a livestream about something like cryptocurrency, then that means it's a hacker. You can't even interact because if subscriber-only mode in the chat. All you can do is comment on the channel's community posts and the original owner's social media posts and tell them that their channel has been hacked. These hackers are a sign of how far downhill RUclips's security has gone.
Thanks for the reminder to look out online ♥️ what a weird hacking thing… I also hope you’ll get it back because I’ve loved your videos since 2015 and it’s like a time capsule for me!!
I'm so sorry this happened to you :( sidenote was anyone else surprised to hear how her last name was pronounced? i always thought it was "krist-en-sen"
This has been happening to a lot of youtube accounts. Linus Tech Tips did a video on how his account was hacked the same way yours was. I know it's hard to deal with but I am very glad that you got your channel back! I've been a fan for years and it would be horrible to see all your work washed away.
@@ZaleAnderson yeah unfortunately it was the bigger one but I think if she gets through the right contact she will get it back! It’s about knowing someone (an actual human) in YT support, which can be tricky. But with enough persistence I think she will be okay!
a bigger issue with google accounts is how many times their password info base gets leaked in a month, you have to occasionally change your passwords just to dodge the leaked passwords, I hope everything gets sorted out and you get your channel back
It’s so easy to get tricked nowadays. I think you handled it really well. Hopefully it all gets sorted and all your videos are still there. Sending hugs ♥️♥️
I hope you got your account back soon with all the videos on it! I also saw the livestream and was confused first, but when they showed a picture of a fake tweet and sending messages about doubling bitcoin i know it was clearly a scam. The many videos on this channel recently are very nice by the way :)
It's a horrible thing to happen and has unfortunately happened to a lot of people recently. If it helps in any way, like someone has already said, the live stream numbers were most likely bots, something that I noticed during Sarah Close's hacked livestream. I wouldn't feel bad about being a victim of this as this has been going on for a few weeks now and has hit some of the more tech savvy youtubers as well. In regards to what you were saying about your other things like bank etc, as far as I am aware, the session exploit is something specific to Google/RUclips and your other accounts should all be safe :) You said about a security key, you can actually get something called a Yubikey or similar that requires you to have it physically plugged into your computer or using nfc on your phone etc to be able to log into your Google account, however, these things wouldn't have even prevented this exploit from happening and still have some flaws such as some websites allowing you to log in a different way (for example 2FA).
i’m so glad that you & others have confirmed this. the idea of 6.5k of what i thought were my viewers watching a scammy livestream stressed me out so much
@@alicekristiansen8746 I hope it at least gives you a little bit of relief! Thinking back now, I'm sure it was 6.5k viewers that Sarah Close had, so must be the limit of their bots!
Sending you all the love Alice, its amazing how strong your compassion for the hackers are despite what they've done. You are truly a beautiful human being and you do not deserve this at all.
people who do this have no life? i never understood why people would do that..... anyway i hope everything goes back to normal for you 💌 sending you all the love!!! 🍀🙏🏽
I am so sorry this happened to you my friend you are such a sweet person! Thanks for sharing this video and all the information on how to stay safe and I hope you get your account all straightened out so I can continue to listen to All your Beautiful music!
this has happened to SO many people i followed. for a year or so i kept seing these livestreams, it breaks my heart because it means someone i subscribed to just lost their channel and it is very hard to guess who it was. in your case tho, it just happened that youtube kind of bugged out and i could still see your channel name and i went straight to your instagram
I'm so sorry! i found this vid because i was looking for your cover specifically, your just amazing and it sucks that some asshole can just come and ruin it for everyone. I hope your alright and that the vids were just privated not deleted
So sorry to hear that, hope you get your account back soon as possible. Speaking of Google's products, Google froze my account last year, and I had to verify my account by sending photo of my driving licence (or some kind of ID was needed) and copy of my bank account. They needed to know that I'm adult to pay of RUclips Premium or something 😀That was wild and wasn't even hacker!!
Literally when I saw the notification with “Alice” and “Elon musk”🤢 in the same sentence i knew she was hacked lmaoooo So glad it’s finally getting resolved tho❤️
This happened to Meghan Reinks and she had to jump through a lot of hoops but was able to get her account back! It came down to having an actual contact at RUclips. Persistence and luck will be on your side, I know it ❤ I’m so sorry this happened and maybe reach out to Meghan for her contact!!
If it makes you feel better, Linus Tech Tips also got hacked so it's not like you should have known how to prevent this as an average user when the biggest tech channel on the platform is facing the same problem!
Random question.... Did you do a cover of I'm through by Ingrid Michaelson with another girl? I'm trying to find that video again (from years ago) and I feel like it was from you. Sorry random I know 🤦♀️
Courage :). Hope everything will turn out right. You clearly didn't this in your life. Bad for your image and bitcoin's image if people were scammed :) bonne chance pour la suite Alice
Don’t feel stupid. Things like these happen, its not your fault you felt for a well organized fraud. You’re the victimg here. Nothing to be ashamed of. Hope everything goes for the best, love from Italy 💙💙🌸
I'm too sorry. I personally love your account, your songs and your style. You are an art inspiration. And your voice is also therapeutic for me, I think you have the ability to make the listener feel good, that's why you have so many followers. And this is a virtue, unlike the misery of those who hacked your account. And it's beautiful to share your songs and what you like to share with others. I am very sorry for what happened to you. Do you want to recreate another account or what are you gonna do now? In any case hang in there, you will find the best solution. It is unpleasant but you will find a good solution too sorry. I personally love your account, your songs and your style. You are an artistic inspiration. And your voice is also therapeutic for me, I think j'ai have the ability to make the listener feel good, that's why you have so many followers. And this is a virtue, unlike the misery of those who hacked your account. And it's a nice gesture to share your songs and what you like to share with others. I am very sorry for what happened to you. Do you want to recreate another account or what do you plan to do now? In any case hang in there, you will find the best solution. It is unpleasant but you will find a good solution.
Recently i saved few links of your videos and now when i try to watch that video, it says that "video has limited access", maybe hackers didn't deleted your covers, they just hide them
I was so heartbroken for you when I saw your Instagram post, (and also a bit heartbroken for me because I listen to the swim good cover silly amounts I’m like half the views on that video!) Really hope everything goes back to being in its right place very soon, you did not deserve this. P.s. it blew my head off when you said your surname. Been pronouncing it wrong for a decade, can’t believe it 😂
i tried to teach u via tweeter but i couldn't find it its alright even linus tech tip got hacked i think u clicked on wrong link some times ago at least thats what happened to linus im glad u got it back so fast
Dont pay anyone to get your account back. Those people are scammers too. They take your money and you dont get your account back at all. It sucks this is happening to you! I really hope this gets resolved soon
don’t worry i didn’t! i always knew i just needed to find someone with a contact at youtube… i was shocked when they called to say it would be $550 - $550??? for an email?? lol
It's a common hack, LinusTechTips suffered from the same hack a week or two ago :/ Do not blame yslf too much, if even a company with regulated accesses can be hacked, the fault is on the ytb side... Hope yr channel will be back soon :)
If nothing else, I guess this is a warning to backup all your old videos because it would have been real sad if all those old videos were permanently deleted forever. Do you have backups of all that stuff?
I know this is a harsh thing to say because of recent events, but if you didn’t have a good experience with the thing you’re supposed to promote for sponsorship, why did you continue to try to use/ promote it?
i never had the chance to even check out the software they wanted a sponsorship for because they claimed it wasn't finished. if i had gotten that far and saw the program and it sucked i wouldn't have done the sponsorship - no contracts were in place - i had literally just emailed a couple times and was trying to download this sample library that never really existed i get the sentiment but i'm not exactly known to accept any sponsorships that are sus... as evidenced by how many I've done (like less than 10 in a 13 year career on youtube
This could happen to anyone. They abuse people’s trust in strangers which is so horrible. Of course I grew up in China so I automatically suspect everyone but that just goes to show how traumatized we were by scammers and con artists
Thank you for posting this!!! I am in the middle of communicating with this same company. I thought it sounded suspicious. Now I know for a fact that it’s a scam! Thank you thank you thank you for the detailed info so I can now ghost these bastards 🤬
Alice this can happen to the best of us. You had almost 1 million subscribers on your other channel; really hope you don't lose any because of this. Also, hope you can come to Ireland to play some time.
I saw it and immediately went to your socials to give the little information i know on it (a spanish youtuber had it happen to him as well and made a video about it) but people had already commented about the Linus thing which was much more recent info so I didn't post anything, i checked the playlists in the channel and clicking in older videos it does say "they've been made private" so that's a good thing. In case somehow they deleted them, this Spanish youtuber actually got the videos deleted so he had to reupload them (he color coded them with a green emoji dot to signify that it's a reupload) so you could always do that as well. also, what "brand" was it? im curious if they're like, spoofing a real brand of something, or if it's just a made up brand entirely for the scam
Just here to say that I love your minimalist approach with your videos. I’m quite a lonely person, I suck at making and keeping friends… and so I spend a lot of time listening to audio books or RUclips videos while I’m doing things around the house or out and about. Your videos feel like I’m listening to a close friend about their day, it’s so calming!
the worst thing is that they changed the name of the channel so if I hadn't seen your instagram stories I wouldn't have known it was your channel and would've unsubscribed right away :/ (also because it was a livestream it appeared first on the subscription box)
I think Seth Everman had a similar experience from hackers but managed to stop it before downloading the file. It seems like a common process to hack big channels through sponsors nowadays
Oh god . I used to listen to your soft songs covers everyday while I'm studying . And now i just came to listen and i couldn't find any song . I'm so sad to hear that your RUclips account was hacked I hope you will be fine ❤️
I saw the streaming of your channel yesterday and I was already waiting for something like this. the openIA channel was also hacked using the same format. other channels were hacked in the same way too. They show Elon Musk live so that in a moment you can donate bitcoins to a random account or something like that.
Thank you for explaining this to us! I love you & hoping you get back your account back asap, it's sad you had to deal with this and Alice, you don't deserve this!
This must have been an incredibly stressful and tearful last couple of days. I hope you're feeling more at ease now. I look forward to seeing more uploads from you
i saw the livestream and was a little confused, but this makes so much sense. i’m so sorry, hoping u get ur account back ❤️
If it's a livestream about something like cryptocurrency, then that means it's a hacker. You can't even interact because if subscriber-only mode in the chat. All you can do is comment on the channel's community posts and the original owner's social media posts and tell them that their channel has been hacked. These hackers are a sign of how far downhill RUclips's security has gone.
Most of the livestream viewers were probably bots to try to entice real people.
ah okay! this makes me feel better
I’m so sorry that happened, I hope everything turns out ok and things get cleared up.
That's so sad, glad to see everything looks like it's fixed now!
Thanks for the reminder to look out online ♥️ what a weird hacking thing… I also hope you’ll get it back because I’ve loved your videos since 2015 and it’s like a time capsule for me!!
I'm so sorry this happened to you :(
sidenote was anyone else surprised to hear how her last name was pronounced? i always thought it was "krist-en-sen"
This has been happening to a lot of youtube accounts. Linus Tech Tips did a video on how his account was hacked the same way yours was. I know it's hard to deal with but I am very glad that you got your channel back! I've been a fan for years and it would be horrible to see all your work washed away.
Did she get the channel back? I think this is the backup, she had close to 1M subs on that one
@@Cashhhhew Oh I thought it was this one my bad, I always forget she has two.
@@ZaleAnderson yeah unfortunately it was the bigger one but I think if she gets through the right contact she will get it back! It’s about knowing someone (an actual human) in YT support, which can be tricky. But with enough persistence I think she will be okay!
Was just about to comment the same thing! Watching his video now
I was looking for your Doja Cat cover and wondering why I couldn’t find it 😢 hopefully everything gets restored soon
oh my god that's so insane. wishing you all the best during this time!!
a bigger issue with google accounts is how many times their password info base gets leaked in a month, you have to occasionally change your passwords just to dodge the leaked passwords, I hope everything gets sorted out and you get your channel back
I'm so sorry, hope u get it back! ❤
Dont‘t worry. You will get your channel back and we are not gonna leave!
It’s so easy to get tricked nowadays. I think you handled it really well. Hopefully it all gets sorted and all your videos are still there. Sending hugs ♥️♥️
I'm so sorry this happened, but I'm confident everything will work out and be okay. You are incredible, and this will not slow you down! ❤
I hope you got your account back soon with all the videos on it! I also saw the livestream and was confused first, but when they showed a picture of a fake tweet and sending messages about doubling bitcoin i know it was clearly a scam. The many videos on this channel recently are very nice by the way :)
It's a horrible thing to happen and has unfortunately happened to a lot of people recently. If it helps in any way, like someone has already said, the live stream numbers were most likely bots, something that I noticed during Sarah Close's hacked livestream. I wouldn't feel bad about being a victim of this as this has been going on for a few weeks now and has hit some of the more tech savvy youtubers as well.
In regards to what you were saying about your other things like bank etc, as far as I am aware, the session exploit is something specific to Google/RUclips and your other accounts should all be safe :)
You said about a security key, you can actually get something called a Yubikey or similar that requires you to have it physically plugged into your computer or using nfc on your phone etc to be able to log into your Google account, however, these things wouldn't have even prevented this exploit from happening and still have some flaws such as some websites allowing you to log in a different way (for example 2FA).
i’m so glad that you & others have confirmed this. the idea of 6.5k of what i thought were my viewers watching a scammy livestream stressed me out so much
@@alicekristiansen8746 I hope it at least gives you a little bit of relief! Thinking back now, I'm sure it was 6.5k viewers that Sarah Close had, so must be the limit of their bots!
This is so sad, I hope you can get it back, love your voice
I was watching your stories when it happened, I hope to get all your wonderful covers back!!!
Sending you all the love Alice, its amazing how strong your compassion for the hackers are despite what they've done. You are truly a beautiful human being and you do not deserve this at all.
Goggle/RUclips even sell advertising space to the same group and no matter how often I flag that rubbish, it is back 1 week later.
oh this sucks i'm sorry - really hoping you get your channel back with all the videos. It feels like the scams have gotten very evolved ;(
people who do this have no life? i never understood why people would do that..... anyway
i hope everything goes back to normal for you 💌 sending you all the love!!! 🍀🙏🏽
It's not really people, all of this shit is automated.
For the moneyz
@@912zap nah it's not that automated, all the "support chats" she got etc have probably humans behind them. it's just scammers
I am so sorry this happened to you my friend you are such a sweet person! Thanks for sharing this video and all the information on how to stay safe and I hope you get your account all straightened out so I can continue to listen to All your Beautiful music!
Hi, Alice. I am very sorry about what happened. I'll be praying for it when it's back to normal.💙🌷💖👍
Thanks for sharing your experience.
what an awful thing to happen, but I'm glad it's been taken down and you're in the process of getting everything back! best of luck alice
oh man has it already been 3 weeks
So glad to hear that it will be ok for you Alice!
So sad, hopefully your main channel get back soon!
Yes i have so many of your covers on my playlist was very upset they did this
That livestream was a replay from an interview that was made a couple years ago
this has happened to SO many people i followed. for a year or so i kept seing these livestreams, it breaks my heart because it means someone i subscribed to just lost their channel and it is very hard to guess who it was.
in your case tho, it just happened that youtube kind of bugged out and i could still see your channel name and i went straight to your instagram
I'm so sorry! i found this vid because i was looking for your cover specifically, your just amazing and it sucks that some asshole can just come and ruin it for everyone. I hope your alright and that the vids were just privated not deleted
devious devious schemers
absolute karmic dissonance 😤😤
So sorry to hear that, hope you get your account back soon as possible. Speaking of Google's products, Google froze my account last year, and I had to verify my account by sending photo of my driving licence (or some kind of ID was needed) and copy of my bank account. They needed to know that I'm adult to pay of RUclips Premium or something 😀That was wild and wasn't even hacker!!
And there was _no other way_ to unlock my account, not any place where I could've given feedback 🤔
I'm so sorry that happened to you girl
😢😢😢
I miss the Lana Del Rey cover by Swan Song.
Hope you get all your videos back! Can't imagine this terrible situation.
Thank you for sharing, i hope everything is safe and sound with your acc
Sorry to hear that Alice! did they take down all your covers too :( you do amazing covers and i miss them :(
Literally when I saw the notification with “Alice” and “Elon musk”🤢 in the same sentence i knew she was hacked lmaoooo
So glad it’s finally getting resolved tho❤️
I was so confused, glad it wasn't you. Hope everything gets sorted soon.
You’re back
This happened to Meghan Reinks and she had to jump through a lot of hoops but was able to get her account back! It came down to having an actual contact at RUclips. Persistence and luck will be on your side, I know it ❤ I’m so sorry this happened and maybe reach out to Meghan for her contact!!
I would loveee to have your stuff on Spotify
If it makes you feel better, Linus Tech Tips also got hacked so it's not like you should have known how to prevent this as an average user when the biggest tech channel on the platform is facing the same problem!
Glad that you were able to get everything sorted out!
Random question.... Did you do a cover of I'm through by Ingrid Michaelson with another girl? I'm trying to find that video again (from years ago) and I feel like it was from you. Sorry random I know 🤦♀️
Courage :). Hope everything will turn out right. You clearly didn't this in your life. Bad for your image and bitcoin's image if people were scammed :) bonne chance pour la suite Alice
Everything will be ok 👌🏼
Don’t feel stupid. Things like these happen, its not your fault you felt for a well organized fraud. You’re the victimg here. Nothing to be ashamed of. Hope everything goes for the best, love from Italy 💙💙🌸
I'm too sorry. I personally love your account, your songs and your style. You are an art inspiration. And your voice is also therapeutic for me, I think you have the ability to make the listener feel good, that's why you have so many followers. And this is a virtue, unlike the misery of those who hacked your account.
And it's beautiful to share your songs and what you like to share with others.
I am very sorry for what happened to you.
Do you want to recreate another account or what are you gonna do now?
In any case hang in there, you will find the best solution. It is unpleasant but you will find a good solution
too sorry. I personally love your account, your songs and your style. You are an artistic inspiration. And your voice is also therapeutic for me, I think j'ai have the ability to make the listener feel good, that's why you have so many followers. And this is a virtue, unlike the misery of those who hacked your account.
And it's a nice gesture to share your songs and what you like to share with others.
I am very sorry for what happened to you.
Do you want to recreate another account or what do you plan to do now?
In any case hang in there, you will find the best solution. It is unpleasant but you will find a good solution.
Recently i saved few links of your videos and now when i try to watch that video, it says that "video has limited access", maybe hackers didn't deleted your covers, they just hide them
I warned RUclips im thankfull to help with it
Hope you get out of it.
I was so heartbroken for you when I saw your Instagram post, (and also a bit heartbroken for me because I listen to the swim good cover silly amounts I’m like half the views on that video!)
Really hope everything goes back to being in its right place very soon, you did not deserve this.
P.s. it blew my head off when you said your surname. Been pronouncing it wrong for a decade, can’t believe it 😂
i tried to teach u via tweeter but i couldn't find it its alright even linus tech tip got hacked i think u clicked on wrong link some times ago at least thats what happened to linus im glad u got it back so fast
Sadly there were also like 15 bots spamming fake account recovery aid to twits that talked about this.
I was so surprised to see the notifications go off and then suddenly Bitcoins?! Hope you are doing okay .
It also happend to big tubers like linustechtips
the vlog channel is okay 🙏
Dont pay anyone to get your account back. Those people are scammers too. They take your money and you dont get your account back at all. It sucks this is happening to you! I really hope this gets resolved soon
can youtube creator support on twitter help at all?
don’t worry i didn’t! i always knew i just needed to find someone with a contact at youtube… i was shocked when they called to say it would be $550 - $550??? for an email?? lol
WHERE IS "THE GOLD" !?!?!?
HIIIII🎉
It's a common hack, LinusTechTips suffered from the same hack a week or two ago :/
Do not blame yslf too much, if even a company with regulated accesses can be hacked, the fault is on the ytb side...
Hope yr channel will be back soon :)
wow never knew how to pronounce your last name. 1:11
sorry this happened to you. :(
Не переживай!
Надеюсь всё решиться хорошо
Ты замечательный музыкант
I saw that too this happend to LTT also
Hackers get more and clever, it could happen to everyone. Hope you soon can get your channel back.
If nothing else, I guess this is a warning to backup all your old videos because it would have been real sad if all those old videos were permanently deleted forever. Do you have backups of all that stuff?
yeah, whenever you can get stoned at the nail salon back up would be great, thanks
Don’t worry Angel we’ve got your back 🤍
saying these people aren't malicious is generous but i get what you're saying
I was so confused you were live streaming the Elon chat. So glad it wasn't you!
I think they were buying views and likes actually? Or to some extent, because I saw a video go up and it instantly had 10k likes
大好きな歌が聞けなくなってる🥺
You should look into a Yubikey
Have you lost everything? 😢
i'm hoping i haven't - i gained back access to the account but for now my whole youtube is still gone
What about subscribers?? Didn’t you have about 600k? 😢
950k 😭
I know this is a harsh thing to say because of recent events, but if you didn’t have a good experience with the thing you’re supposed to promote for sponsorship, why did you continue to try to use/ promote it?
i never had the chance to even check out the software they wanted a sponsorship for because they claimed it wasn't finished. if i had gotten that far and saw the program and it sucked i wouldn't have done the sponsorship - no contracts were in place - i had literally just emailed a couple times and was trying to download this sample library that never really existed
i get the sentiment but i'm not exactly known to accept any sponsorships that are sus... as evidenced by how many I've done (like less than 10 in a 13 year career on youtube
@@alicekristiansen8746 understood :) thanks for replying
I knew it was freakin Elon Musk. 🤡
This could happen to anyone. They abuse people’s trust in strangers which is so horrible. Of course I grew up in China so I automatically suspect everyone but that just goes to show how traumatized we were by scammers and con artists
But the only reason I subscribed was Elon Musk ..... welcome back :D
Linus Tech Tips had the same issue last month.
Thank you for posting this!!! I am in the middle of communicating with this same company. I thought it sounded suspicious. Now I know for a fact that it’s a scam! Thank you thank you thank you for the detailed info so I can now ghost these bastards 🤬
i’m so glad - this exact situation was a major reason i decided to make a video!
Alice this can happen to the best of us. You had almost 1 million subscribers on your other channel; really hope you don't lose any because of this. Also, hope you can come to Ireland to play some time.
I saw it and immediately went to your socials to give the little information i know on it (a spanish youtuber had it happen to him as well and made a video about it) but people had already commented about the Linus thing which was much more recent info so I didn't post anything, i checked the playlists in the channel and clicking in older videos it does say "they've been made private" so that's a good thing.
In case somehow they deleted them, this Spanish youtuber actually got the videos deleted so he had to reupload them (he color coded them with a green emoji dot to signify that it's a reupload) so you could always do that as well.
also, what "brand" was it? im curious if they're like, spoofing a real brand of something, or if it's just a made up brand entirely for the scam
Just here to say that I love your minimalist approach with your videos. I’m quite a lonely person, I suck at making and keeping friends… and so I spend a lot of time listening to audio books or RUclips videos while I’m doing things around the house or out and about. Your videos feel like I’m listening to a close friend about their day, it’s so calming!
You seem so sweet - i love doing this too
Don't worry about people watching the stream, usually it's mainly bots. All this hacking is pretty much automated.
No wonder why my musi wasn’t showing up ur covers. I was like ain’t no way she removed twenty eight and cinnamon girl those were heavenly
the worst thing is that they changed the name of the channel so if I hadn't seen your instagram stories I wouldn't have known it was your channel and would've unsubscribed right away :/ (also because it was a livestream it appeared first on the subscription box)
I’m so sorry this happened to you sweet girl. Hope everything gets solved!! ❤
I think Seth Everman had a similar experience from hackers but managed to stop it before downloading the file. It seems like a common process to hack big channels through sponsors nowadays
Oh god . I used to listen to your soft songs covers everyday while I'm studying . And now i just came to listen and i couldn't find any song .
I'm so sad to hear that your RUclips account was hacked
I hope you will be fine ❤️
I saw the streaming of your channel yesterday and I was already waiting for something like this. the openIA channel was also hacked using the same format. other channels were hacked in the same way too. They show Elon Musk live so that in a moment you can donate bitcoins to a random account or something like that.
Hello, it seems your other account has been terminated now! Wtf??
Even if they deleted everything YT has a backup for incidents like this
This happened to another youtuber I follow (I forget who it was). Dunno what the hell is happening atm, but I'm glad you and your channel are okay!
Nah it is me saying it..ffs kid
Thank you for explaining this to us! I love you & hoping you get back your account back asap, it's sad you had to deal with this and Alice, you don't deserve this!
You are quite possibly the loveliest human bean on RUclips. Sorry, they got to you. Hope everything will be back to normal soon!
Scary. Thanks for sharing what happened so others can hopefully avoid this happening to them.