Thanks for this - solved the problem on a Mac too! The folder is not called Common Files on a Mac, but Application Support > Abobe. I created a folder inside there called Fonts, dragged in a copy of the fonts that weren't loading properly (in After Effects in my case - strangely they had been working fine before this work around in Illustrator and Photoshop) and then magically, they finally were showing up in After Effects. Thanks for the tip
It's sept. 2024 , and this video saved my nights. So much frustration because of such a simple thing , but you guys know how desperate you can be when you need that ONE specific font. Hope you get kindness and help as you provided for us. God bless you!
You're a lifesaver! I suddenly noticed this issue with the Jazz Ball font while working in Illustrator. I absolutely had to use the regular weight for a project but "bold" was the only option. Wasted a good 2 hours of my life trying to find a solution until I finally came across this video! Thanks so much!
@@jessemalisa2880 Hell no. I made a YT playlist a few weeks back for useful tech and media support videos I found. Looking at it now, 8 out of the 11 are Adobe related...
you rule!!!! i had this problem with the asimov font family. 17 variations inside the family and i could only see & select the Oult. It nearly drove me crazy! Now thanks to you i can see and select all the options. Huge thanks and i wish you the best day ever !! Greetings from Greece.
This trick is insane. I went nuts the past 2 days trying to make it work with just Windows Fonts...This is so simple and works like a charm. Thanks so much for this video because all the official help forums from the big companies are as always a major pain in the a** if you ever encounter problems like these.
Amen to that. I gotta say, I should send Adobe all of the positive comments I get on this video just to show them how temperamental their software suite can be
Thank god! after years (13) of desperation for not being able to use large family fonts finally i have the ultimate answer, those idiots at Adobe Support Community NEVER give the correct anwer and close threads saying "oh its maybe a problem of your windows, go and ask to bill gates or buy a new computer" from here i will have a life complete i have reach peace
Thank you for the help. I had hoped that this would fix my issue using another program, it did not, but it did give me an idea. By remaking the font using a site, I was able to re-install the new version and my program was able to read it. So this video helped me indirectly. Thanks!
OMG THANK YOU THOUSAND TIMES FOR THIS!!!!! THIS SAVES MY LIFE!! I'm so desperate searching the solution for this pain in the a** for years and now thanks to this video, it's done. THANK YOU!!!!!!!
First, thank you for this video! Second, if using an older version of Adobe software (Illustrator CS4 in my case), you'll need to place the fonts in a different location. Instead of "C:\Program Files\Common Files\Adobe\" try C:\Users\[username]\AppData\Roaming\Adobe\" (replace username in brackets with your actual username).
CS5 here. Font worked fine in photoshop via regular windows .otf install, but wouldn't show in illustrator. I put it in both places above and didn't work. Removed the .otf and installed the .ttf and it worked.
I have exactly the same problem with Premiere and After Effects. Source Sans Pro is installed evrywhere but Regular and some others aren't showing up. Light and Semibold are fine. Then I found you're video and was so happy to see that someone could solve the problem. Unfortunately it didn't do it for me. Installed it in the programs-folder, the programs (x86) and even in the Roaming folder like it was mentioned in another comment below. The Adobe programmers seem to have screwed something else up in the 2023.1 build. So I have to look for others ways. Will come back and report if I found a way. - - - - - - - - Edit: Seem to have found a way. Not sure which one it was. Had several versions of the Adobe programs installed. Deinstalled them. Did restart the PC. Check in the Windows Fonts folder for the Font. Found some. Deleted them and reinstalled just the one, I was missing. And (I suspect that might have done the trick) I put it into the folder [Username]>AppData>Local>Adobe>Fonts. Let's hope it still works tomorrow. Edit 2: No it doesn't. The font is showing up in the dropdown menu but I can't write anything in it. This is getting way more than annoying. #adobe Edit 3: Got it working again, at least for the moment. Under the path: [Username]>AppData>Roaming>Adobe> is a folder called User Owend Fonts. There the font was missing. Hopefully it's the solution now. Will keep editing this comment, if it goes down the hole again. Edit 4: Now, a few weeks later it was gone again. Now I just did, what is described in the video above (deactive fonts in Adobe Cloud and then reactivate it) and it showed up again . I guess this time it worked for me because I did all the previous steps.
i refused to believe that adobe cant handle helvetica, as so much blog posts have said when i searched for this problem, then i found your video, i dont exactly understand HOW it works but it work and thats enough for me, thank you!
Thank you so much it worked now perfectly in Idesign!!!! And no need for me to question why it didnt pick up Roboto Regular all it matters is that you found the solution. Nice!!
You're a god among men, the hopelessness this bizarre problem gave me when I realised I had no idea what to do, to the pure relief after I tried this and it worked... my god thank you for bothering to record this and upload it
I had an issue with Illustrator not having the font, but photoshop has it so i took a photoshop file with words in the font i want and opened it in illustrator then copied it over. Just putting this here in case anyone else has the same problem, hopefully it might help.
@@matheesha_1 Thanks, since I am using Mac, not sure how to exactly reuse the videoi's method but I understand the concept which means the settings and font folder location problem. End up finding the reason is that the font is using different name in Photoshop and Illustrator. I discover it by using Belinda's method. The name in Illustrator is using a Japanese name while it is using English name in Photoshop.
Thanks a lot for your comment! The same problem happened to me. I tried the method in the video, but the font only shows in photoshop, not in illustrator. so i type some text in this font in photoshop, copy and paste it in illustrator and immediately bookmark the font. so i finally have it in illustrator!
Additional Font Issue Fix: Perhaps you mentioned this, but users may also need to reselect the font once the font has been downloaded to the font's original file location on your PC. [ Font still did not show up after moving "Fonts" file. ] If that doesn't work, and you decide to move the "Fonts" file under Adobe common files as suggested in the video, select the new font from the dropdown as I mention above. One way or the other, you should be good to go.
Worked for me on my Mac too. Thanks! But what the hell man, why is this even a thing? I swear to god, Adobe really loves pissing off their users sometimes.
hi thank you so much. i was having problem with a font which in paint looks how i want but in Adobe PS doesn't. i tried this method with moving each at once after trying. now i got the font i need. :D i re installed windows and wasn't remember the name. thank you again.
Thank you so much, this helped! I do have a question: where did you get the font downloads for Helvetica Neue? I don't have all of the italic versions :(
![I Replaced ALL my ADOBE APPS with these [free or cheaper] Alternatives!](http://i.ytimg.com/vi/5EfqHg49kMk/mqdefault.jpg)
![I Replaced ALL my ADOBE APPS with these [free or cheaper] Alternatives!](/img/tr.png)
Thanks for this - solved the problem on a Mac too! The folder is not called Common Files on a Mac, but Application Support > Abobe. I created a folder inside there called Fonts, dragged in a copy of the fonts that weren't loading properly (in After Effects in my case - strangely they had been working fine before this work around in Illustrator and Photoshop) and then magically, they finally were showing up in After Effects. Thanks for the tip
Pinned this :)
This didn't work for me sadly :(
ugh why does this happen it was just working fine! :(
it works!!! you just need to restart illustrator!!! thank you AstroFacon!!!
thank you! it works on my mac
It's sept. 2024 , and this video saved my nights. So much frustration because of such a simple thing , but you guys know how desperate you can be when you need that ONE specific font.
Hope you get kindness and help as you provided for us.
God bless you!
Brilliant. Solves years of frustration and confusion. Thank you for sharing your solution!
It really is impossible to do the simplest thing in Adobe Premiere without some kind of issues like this popping up. Thank you!
Not just Premiere! Adobe is broken!
@@AstroFalcon_Z Hear hear. I've already switched to Resolve. But a friend needed a thing done in Premiere.
You're a lifesaver! I suddenly noticed this issue with the Jazz Ball font while working in Illustrator. I absolutely had to use the regular weight for a project but "bold" was the only option. Wasted a good 2 hours of my life trying to find a solution until I finally came across this video! Thanks so much!
Thank you, so much. Amazing how no one on the Adobe forums were helpful. All the pro's avoiding any help that might blur licensing permissions.
Summer 2022 you're still saving lives. Well done my man!
Funny thing is, I uploaded this thinking it was a really obscure problem that would maybe help 10 people at most 😆😆
@@AstroFalcon_Z I think it's one of these issues people will keep having in the future because let's face it, Adobe won't fix this soon 🥲
@@jessemalisa2880 Hell no. I made a YT playlist a few weeks back for useful tech and media support videos I found. Looking at it now, 8 out of the 11 are Adobe related...
I love you dude, everywhere I looked for there were only guys saying "dOwLouD yOuR fONt aNd iNssTaLl iT" but with this you just saved my life
you rule!!!! i had this problem with the asimov font family. 17 variations inside the family and i could only see & select the Oult. It nearly drove me crazy! Now thanks to you i can see and select all the options. Huge thanks and i wish you the best day ever !! Greetings from Greece.
Premiere Pro just started doing this with a required font for a client, literally saved me a ton of headache and time. Thanks for posting this!
This trick is insane. I went nuts the past 2 days trying to make it work with just Windows Fonts...This is so simple and works like a charm. Thanks so much for this video because all the official help forums from the big companies are as always a major pain in the a** if you ever encounter problems like these.
Amen to that. I gotta say, I should send Adobe all of the positive comments I get on this video just to show them how temperamental their software suite can be
@@AstroFalcon_Z absolutely. And maybe post on the help forum about it.
Thank god! after years (13) of desperation for not being able to use large family fonts finally i have the ultimate answer, those idiots at Adobe Support Community NEVER give the correct anwer and close threads saying "oh its maybe a problem of your windows, go and ask to bill gates or buy a new computer" from here i will have a life complete i have reach peace
Thank you! This simple fix solved a nightmare I was having on 'print day'! It worked for me on Windows 10 and for my ancient copy of Illustrator CS4.
WORKED!! Hours wasted on a job and this solution worked like a charm!
Thank you for the help. I had hoped that this would fix my issue using another program, it did not, but it did give me an idea.
By remaking the font using a site, I was able to re-install the new version and my program was able to read it. So this video helped me indirectly. Thanks!
OMG THANK YOU THOUSAND TIMES FOR THIS!!!!! THIS SAVES MY LIFE!!
I'm so desperate searching the solution for this pain in the a** for years and now thanks to this video, it's done. THANK YOU!!!!!!!
Thank you! It's been bugging the hell out of me that one font I installed at the same time as a dozen others just wasn't being read. Life-saver!
OMG THANK YOU. I wasted an entire morning of work trying to make this work and this did the trick!
Thank you. I was in a rush to six some stuff and your vid helped a lot
It worked! Thank you so much, that issue has made projects hell so many times!
First, thank you for this video! Second, if using an older version of Adobe software (Illustrator CS4 in my case), you'll need to place the fonts in a different location. Instead of "C:\Program Files\Common Files\Adobe\" try C:\Users\[username]\AppData\Roaming\Adobe\" (replace username in brackets with your actual username).
Thanks mate! I pinned this comment
CS5 here. Font worked fine in photoshop via regular windows .otf install, but wouldn't show in illustrator. I put it in both places above and didn't work. Removed the .otf and installed the .ttf and it worked.
It's work for me! Thank you so much! 😄
@@AstroFalcon_Z no u didn't
@@eryr At the time it was pinned, but since then there have been other comments I've pinned you see.
You are a dream machine. I was going mad trying to figure out why this font wasn't working!
I have exactly the same problem with Premiere and After Effects. Source Sans Pro is installed evrywhere but Regular and some others aren't showing up. Light and Semibold are fine. Then I found you're video and was so happy to see that someone could solve the problem. Unfortunately it didn't do it for me. Installed it in the programs-folder, the programs (x86) and even in the Roaming folder like it was mentioned in another comment below. The Adobe programmers seem to have screwed something else up in the 2023.1 build. So I have to look for others ways. Will come back and report if I found a way. - - - - - - - - Edit: Seem to have found a way. Not sure which one it was. Had several versions of the Adobe programs installed. Deinstalled them. Did restart the PC. Check in the Windows Fonts folder for the Font. Found some. Deleted them and reinstalled just the one, I was missing. And (I suspect that might have done the trick) I put it into the folder [Username]>AppData>Local>Adobe>Fonts. Let's hope it still works tomorrow. Edit 2: No it doesn't. The font is showing up in the dropdown menu but I can't write anything in it. This is getting way more than annoying. #adobe Edit 3: Got it working again, at least for the moment. Under the path: [Username]>AppData>Roaming>Adobe> is a folder called User Owend Fonts. There the font was missing. Hopefully it's the solution now. Will keep editing this comment, if it goes down the hole again. Edit 4: Now, a few weeks later it was gone again. Now I just did, what is described in the video above (deactive fonts in Adobe Cloud and then reactivate it) and it showed up again . I guess this time it worked for me because I did all the previous steps.
como se desaciva las fuentes de Adbe CLoud??
Thank you very much, I have been really been having issues with my fonts not showing
i refused to believe that adobe cant handle helvetica, as so much blog posts have said when i searched for this problem, then i found your video, i dont exactly understand HOW it works but it work and thats enough for me, thank you!
Wow thank you so much. I was going crazy trying to find my fonts in Photoshop. Brilliant video.
Thank you so much it worked now perfectly in Idesign!!!! And no need for me to question why it didnt pick up Roboto Regular all it matters is that you found the solution. Nice!!
Thank you so much! Thank you for posting! I was struggling with this; wasted lots of time on it. Your solution works like a charm.
It works.....My font missing in Adobe Illustrator is solved with this tip. Thanks for sharing it.
Thank you very much! I was looking for this solution for so long
Dude you're a freaking genius! Best of all to you
You've ended a week of stress, thank you. Nice wallpaper!
as well as the icons arranged on the desktop👍👍👌👌
Man, you are a LIFE SAVIOR!!
You're a god among men, the hopelessness this bizarre problem gave me when I realised I had no idea what to do, to the pure relief after I tried this and it worked... my god thank you for bothering to record this and upload it
You're too kind! Everyone needs less headaches right now
This trick is everything... thank you so much for sharing
Bro you're a legend for making this
Thank you so much for this! I've had the same issue with Helvetica neue.
you saved my life - thank you! not all heroes wear capes.
Wow it really worked. Thanks a lot!
Oh my goodness...thank you so much!!! I've been struggling with this for ages!
Thank you so much - honestly so simple but such a huge help!!
Brilliant, your strange 3rd method worked beautifully. Bravo ! thanks. 2024 🤗
Sweet Jesus!!! Thank you! I've been looking for a solution all around, but this works! Thanks again
Garnett for AE didn't work. This was the solution. Thank you.
Thank you very much for this! You've saved me hours of work!! 💯💯
This is brilliant. Thank you for solving this head-scratching mystery!!
Top man, perfect simple solution for something that was driving me potty! Many thanks.🙏
bruh I never comment on YT but you deserve some love. Thx
I saw you had 999 subscribers and I thought why not be your one thousand subscriber so I subscribed.
Thank you! :) You really made my day!
maaaaan this has solved a problem i have had for weeks. Thank you so much!
had the same problem again so came back to find this video. Just letting you know how much hassle you save me!
You're a lifesaver bro. Thank you so much.
thank you very much for this, i've been having this problem and searching for a solution all day until i saw your video, problem solved - thanks!
I had an issue with Illustrator not having the font, but photoshop has it so i took a photoshop file with words in the font i want and opened it in illustrator then copied it over. Just putting this here in case anyone else has the same problem, hopefully it might help.
Thanks for the tip. I will pin this
I'm having the same issue, but on premier, know any work around it?
@@matheesha_1 Thanks, since I am using Mac, not sure how to exactly reuse the videoi's method but I understand the concept which means the settings and font folder location problem. End up finding the reason is that the font is using different name in Photoshop and Illustrator. I discover it by using Belinda's method. The name in Illustrator is using a Japanese name while it is using English name in Photoshop.
Thanks a lot for your comment! The same problem happened to me. I tried the method in the video, but the font only shows in photoshop, not in illustrator. so i type some text in this font in photoshop, copy and paste it in illustrator and immediately bookmark the font. so i finally have it in illustrator!
Thanks for this! I was having a similar problem with After Effects (on PC)
Thanks man , i'm so grateful , i succeded to solve my problem . God bless you
THANK YOU SO MUCH FOR THIS! It worked and literally saved me from wasting hours of my time!
Thanks, saved me hours of mucking about after not seeing the correct font in After Effects! Worked perfectly 😎👍🏻
Hi - thanks v much for posting this. Any idea how to solve the problem on a mac? I'm having the same issue with Premiere Pro.
I love you so much you don’t even know man you are an amazing person
Thank you, it worked for me on Barbaro Western font that wouldn't show up in PS...
Thank you so much! Your solution worked! I couldn't figure it out, and it was such a pain!
That was the title that I was trying to search in the youtube search bar XD
Solved a very frustrating issue! Thanks so much!
Additional Font Issue Fix:
Perhaps you mentioned this, but users may also need to reselect the font once the font has been downloaded to the font's original file location on your PC.
[ Font still did not show up after moving "Fonts" file. ]
If that doesn't work, and you decide to move the "Fonts" file under Adobe common files as suggested in the video, select the new font from the dropdown as I mention above.
One way or the other, you should be good to go.
Man thank you, you really saved me on a project here!
Great! Worked on my system thanks brother.
Thanks so much! This worked perfectly
you are the man! how can a billionaire company like adobe have such a dumb glitch
Worked for me on my Mac too. Thanks! But what the hell man, why is this even a thing? I swear to god, Adobe really loves pissing off their users sometimes.
Brooo you are literally a live saver Thank you so much it worked
This was very helpful. Thank you for sharing🤗
Worked for me too. Thank you so much for sharing!
Wonderful, thank you so much!
thank you man for sharing this !!!
So grateful for this video. Thanks
DUDE THANK YOU! I ALWAYS HAD TO REINSTALL EVERY FONT, I LOVE YOU HAHA!
It... works... Really I thought it won't be that simple but... it is. THANK. YOU. SO. MUCH.
You made my day! Finally THE solution! Thanks!
It helps me so much thanks a lot man ❤❤
Wow, thank you so much!! This is massively helpful, thank you :)
Perfect! Thank you, it works!
Thanks a lot. This is really helpful.
Wow, this worked! THANK YOU!
hi thank you so much. i was having problem with a font which in paint looks how i want but in Adobe PS doesn't. i tried this method with moving each at once after trying. now i got the font i need. :D i re installed windows and wasn't remember the name. thank you again.
You deserve heaven my friend!! 🙌
you have saved me like no one else
Excellent it worked perfectly 🎉🎉.
Thank you
This fixed my problem. Thanks!
Love you dude, thank you so damn much, you're a lifesaver, i was losing my damn mind over here, bless you
I thought I was crazy. One PC's fonts had my fonts in Adobe After Effects, the other didn't.
Thanks for the help, solved my issue.
You just save my work day
Thanks! Worked like a charm!
Thanks so much!!!! You really helped me solve my problem. Cheers!!!
i cant thank you enough! you're amazing 🙏
Thank you! no help at all from Adobe. you saved me hours
Thank you so much, this helped! I do have a question: where did you get the font downloads for Helvetica Neue? I don't have all of the italic versions :(
The company I work for uses it as their body font. Unfortunately I cannot redistribute it
Thankyou so much! you're a saviour!
Thank you dude , you saved my life
Life saver... Thank you