My door came off the runner and now appears to be misaligned. Watched this video to see how to get back onto runner which worked perfectly however as the chain only goes so far the door does not close. Is there a way to move the chain manually so i can align it again to close properly?
Hi Stuart. You should not need to move the belt manually. Have you tried resetting the operator to reset the limits for the door? If it is a series 3 then our video explains how to do this. ruclips.net/video/6tbTTVcFuQA/видео.html
Play with the PRG button and arrows until the door will make itself some up and down movements and it's gonna teach itself the up and down point. Consult manufacturer manual for more info
Hi There, on closing the door in automatic position my belt and catch will only go far enough to close the door 50% is there an override to reset the closing travel distance for the catch, please? When the traveller is deactivated and the door is set to open the belt and catch will continue on all the way back to the motor/power box on Hormann Promatic 3 any help would be greatly appreciated thanks
Hi Steve, have you tried resetting the door? We have a guide on how to do this on our website abigaragedoors.co.uk/reset-the-limits-on-the-promatic-operator/
Hi Sean, Yes. You should be able to remove the boom and the door will function no problem. The only issue you will have is that the boom acts as the locking mechanism. So the door will need a manual lock.
I’ve lost my Hormann garage key. Door is left unlocked and can’t seem to lock from inside. I keep toggling the “snib” in both positions. But can still seem to open from outside.
If your door has an automation system, then the manual locking is usually disengaged. The automation system acts as the lock. The boom has a physical lock at the end near the garage door. If you press the green button on the traveller to set the door to automatic it should latch in at the top when closed.
Fantastic advice and video was able to sort out my door problem, many thanks indeed
reallyy helpful, done in 3 minutes. Thanks a lot.
Glad it helped!
Thank you!!! Can you come fix my remote too hahah :) I was trapped in my garage in a panic trying to get out so you saved me.
Excellent advice. Much clearer than the instruction manual. Sorted my problem easily.
Thank you.. helped me 😊
Awesome, really helpful
Thanks absolutely perfect. Any ideas on how to stop that whole mechanism from rocking?
There shouldn't be any real movement in the mechanism. It may be time to contact your local Hormann engineer to check things over.
Pls help I have a similar door and can't find the manual. How to activate light ?
Great help - thank you
Thank you Sir you are a real gentleman
Better than the manual, thank you so much!!!
My door came off the runner and now appears to be misaligned. Watched this video to see how to get back onto runner which worked perfectly however as the chain only goes so far the door does not close. Is there a way to move the chain manually so i can align it again to close properly?
Hi Stuart. You should not need to move the belt manually. Have you tried resetting the operator to reset the limits for the door? If it is a series 3 then our video explains how to do this. ruclips.net/video/6tbTTVcFuQA/видео.html
Play with the PRG button and arrows until the door will make itself some up and down movements and it's gonna teach itself the up and down point. Consult manufacturer manual for more info
Cheers, clearly explained.
Hi There, on closing the door in automatic position my belt and catch will only go far enough to close the door 50% is there an override to reset the closing travel distance for the catch, please? When the traveller is deactivated and the door is set to open the belt and catch will continue on all the way back to the motor/power box on Hormann Promatic 3 any help would be greatly appreciated thanks
Hi Steve, have you tried resetting the door? We have a guide on how to do this on our website abigaragedoors.co.uk/reset-the-limits-on-the-promatic-operator/
@abidoors thanks a million thanks, sorted the problem ❤
thank you. clear and concise.
If we want to free some ceiling space, and only use manual mode, can we remove the boom arm completely?
Hi Sean, Yes. You should be able to remove the boom and the door will function no problem. The only issue you will have is that the boom acts as the locking mechanism. So the door will need a manual lock.
Thank you!
I’ve lost my Hormann garage key. Door is left unlocked and can’t seem to lock from inside. I keep toggling the “snib” in both positions. But can still seem to open from outside.
If your door has an automation system, then the manual locking is usually disengaged. The automation system acts as the lock. The boom has a physical lock at the end near the garage door. If you press the green button on the traveller to set the door to automatic it should latch in at the top when closed.
thank you :)
How to reset the motor to the wall switch
thx