STORY: Why Japan's Rail Workers Can't Stop Pointing (QDL, 5-5-17)

From the May 5th, 2017 episode of Quality Digest Live. Watch the full episode here:
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[@SocialistDistancing]

I actually seen how this came to be on a documentary about 15 or 20 years ago. I adopted it in my work. It keeps mistakes and missed steps to a low percentage.

[@charvista]

I have seen many "cab drive" on Japanese trains, and I am really impressed on their "exact" work, "pointing to every important details" can indeed reduce errors. Thanks to this excellent way, I tried to point to my work sheet as well, in my post work, and indeed, I found out that I am making less errors than previously. When I sometimes neglected to check my sheet, I was losing time, because there were more than one package to deliver : if I had checked the sheet, I would have seen that there were 2 or more to deliver.
Does this pointing have a name? How do the Japanese call it? It was probably said in the video, but I would like to see it written down (so I can point to it haha).

[@hey3_2525]

"Pointing & Calling" is often called "指差呼称" [shi,sah,ko,show] or [yubi,sashi,ko,show].
The meaning of each kanji is, [指: finger] [差: pointing] [呼: calling] [称: (target) name].
keep safety =)

[@LuqmanMal]

agreed, sometime we do it : "pointing & calling" without we realizing it..
a great way act as "mind reinforment"
when i facing situation that require lot of constration
sometime i use this method
yes it reduce error 👍

[@glenblessing1536]

I was trying to get the station master attention while he was pointing at a train that just left. He "yelled" at me to wait.. 😂 I had no clue what he was doing nor realized how important his job was. He did then graciously helped out this lost white man. 😂😂

[@kurt2738]

Keep it up

[@alvynoputrabimantara7525]

but they don't Point
This
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[@smartman123]

i like there product but i dont like there life