I love how this works!! My light always went out and I thought the lamp was dead, but I remembered watching this video and all I needed to do was pull the tab! Works great!
We're so glad we were able to help you get it figured out! It's such a small thing, but it can make a huge difference in the life of your bulbs! What reptiles are you using your lighting for?
I’ve been SOBBING for the past hour because my new Arcadia bulb wasn’t working and the pet store is closed and I have a new baby bearded dragon.. it was literally just the tab that needed to be pulled up. THANK YOU SO MUCH for making this video.
Thank you so much mine just broke and I've been terrified that it will not survive long enough for us to get a new one and I've been confused on why it blew up
I hope this helps! I've been going crazy for months now!! The bulb will heat up and then just shut down out of nowhere. On a thermometer and the on switch stays on. 🤷🏼♀️🤷🏼♀️
I've bought 3 Thrive desert heat bulbs and none have worked for my one leopard gecko tank one stayed for about a week, maybe two, but the other two have lasted a few days at most. I've even changed my dome. My other gecko is having no problem with her heat lamp and I've had hers for about a month now. I've only had my geckos for a month so I'm not very experienced with heat lamps or anything like that. Is there any way you could you help me figure out what I'm doing wrong?
Thrive is a PetSmart exclusive brand, so it's not a brand we're familiar with. We carry Zoo Med, Exo Terra, and Zilla here. First, make sure the bulb isn't located anywhere that it might get bumped, shaken, or touched. Bulbs can be sensitive to being moved frequently. It is possible that they've had a bad batch of bulbs and you're running through them right now. It happens occasionally. You could try changing brands to see if that helps. My only other suggestions would be to plug it in to another outlet in case there's some sort of electrical issue.
I checked my heat lamp for this cause none of them work, including brand new ones, but I don’t think it’s the problem so I have no idea what’s happening because I checked everything is plugged in as well
@@Abowns56 Then we would try a new fixture if nothing else has worked. The light fixtures themselves are pretty simple, but all it takes is a little faulty wiring and they'll fail to work.
Make sure you unplug the lamp, but here is an extra pro tip, lol... There is a hole underneath the tab that you can get access to, by unscrewing the top ceramic piece, be sure to pull the black wire washer around the cord first, so you don't twist the wires off, but you can gently probe a paper clip down the hole, pushing the tab up. Also, if the metal is looking a bit dark/discolored on the tab, a bit of steel wool being scrubbed with a pencil's eraser will clean it up. Don't scrub too hard, the surface needs to remain smooth.
Hi, can you explain how to unscrew the ceramic top? I really need to know how to, because i only need the reflecter piece (dome itself) for another type of cable...
Sure. The ceramic top, where the cord enters the fixture, unscrews counterclockwise. There is usually a black plastic cord-spacer-thing that you need to pop out first, which keeps the cord from twisting in the fixture, some do, some don't, or they fall out, but you'll need to pop that up the cord before twisting, or you'll rip the wires out. It helps to put your other hand on the inside, gripping the area the bulb goes in, and turn the opposite direction. The dome is sandwiched in-between the two ceramic pieces... Some of them can get a bit stuck, or even glued, so try at your own risk, use your gut. I'm sure a bit of lubricant would help if it's really stuck. Oh, and also... Make sure the cord is loose, not tangled up, so it's always relaxed. Once it's loose, it should not be hard to turn. If it feels like the cord is twisting apart, it is, lol...
Aside from the possibility of being a bad bulb or faulty fixture, often times we find the the bulb being screwed in too loose or too tight can be a culprit. Have you tried adjusting the tightness?
If local, you can come to our store with the fixture for assistance! If the problem is unable to be resolved, a new or different style fixture may help!
Just looked inside my zoo med dual dome, sure enough both tabs were closed down. Hopefully this falls within the 9/10 success rate, been burning through bulbs in short time spans.
@@johnmanuel1268 I had problems too getting my tank hot, had to get higher wattage because of the distance of the basking spot. 100w- 10-12in 150w- over 12in
I love how this works!! My light always went out and I thought the lamp was dead, but I remembered watching this video and all I needed to do was pull the tab! Works great!
We're so glad we were able to help you get it figured out! It's such a small thing, but it can make a huge difference in the life of your bulbs! What reptiles are you using your lighting for?
@ bearded dragon:)
Oh your a life saver!!! Thank you soOo much I was able to pull the tab out and problem solved. Me and my grandBEARDIE thank you! ❤❤
We are so happy that we could help! We love making reptile owners feel more confident. 🥰 What is your grandbeardie's name?
I’ve been SOBBING for the past hour because my new Arcadia bulb wasn’t working and the pet store is closed and I have a new baby bearded dragon.. it was literally just the tab that needed to be pulled up. THANK YOU SO MUCH for making this video.
We're so happy you found this helpful!! Congratulations on the new scaly friend!
Excellent
Thank you! Wish I knew this before I tossed my lamp! Haha
We're glad you found this helpful! As long as it keeps you from tossing out more, that's what matters right? 😱🤩 What kind of animal do you have?
Thank you so much mine just broke and I've been terrified that it will not survive long enough for us to get a new one and I've been confused on why it blew up
We're so glad you found the information helpful! Hopefully it fixes the issue for you.
Thank you!! Solved my problem!
So glad this was helpful for you!
I hope this helps! I've been going crazy for months now!! The bulb will heat up and then just shut down out of nowhere. On a thermometer and the on switch stays on. 🤷🏼♀️🤷🏼♀️
Let us know how it goes, hopefully this video was able to troubleshoot your issue for you! What reptiles are you keeping?
@TyeDyedIguana totally worked!! I have ball pythons
I've bought 3 Thrive desert heat bulbs and none have worked for my one leopard gecko tank one stayed for about a week, maybe two, but the other two have lasted a few days at most. I've even changed my dome. My other gecko is having no problem with her heat lamp and I've had hers for about a month now. I've only had my geckos for a month so I'm not very experienced with heat lamps or anything like that. Is there any way you could you help me figure out what I'm doing wrong?
Thrive is a PetSmart exclusive brand, so it's not a brand we're familiar with. We carry Zoo Med, Exo Terra, and Zilla here. First, make sure the bulb isn't located anywhere that it might get bumped, shaken, or touched. Bulbs can be sensitive to being moved frequently. It is possible that they've had a bad batch of bulbs and you're running through them right now. It happens occasionally. You could try changing brands to see if that helps. My only other suggestions would be to plug it in to another outlet in case there's some sort of electrical issue.
I checked my heat lamp for this cause none of them work, including brand new ones, but I don’t think it’s the problem so I have no idea what’s happening because I checked everything is plugged in as well
Has it been new bulbs you've tried or a whole new light fixture?
@@TyeDyedIguana only new bulbs
@@Abowns56 Then we would try a new fixture if nothing else has worked. The light fixtures themselves are pretty simple, but all it takes is a little faulty wiring and they'll fail to work.
@@TyeDyedIguana okay thanks
Thanks for the info, mine decided to blow Christmas morning UGH
Aw man! It's like they can tell when the worst time to do it is!
When it blows up drops broken glass everywhere? I'm kinda scared bc I don't put glass between my turtle and the bulb
How would you install a bulb without getting skin oil on it?
Washing your hands prior, is a great way to quickly remove surface oils. You can also you a paper towel, rag, or gloves if need be 😁
Make sure you unplug the lamp, but here is an extra pro tip, lol... There is a hole underneath the tab that you can get access to, by unscrewing the top ceramic piece, be sure to pull the black wire washer around the cord first, so you don't twist the wires off, but you can gently probe a paper clip down the hole, pushing the tab up. Also, if the metal is looking a bit dark/discolored on the tab, a bit of steel wool being scrubbed with a pencil's eraser will clean it up. Don't scrub too hard, the surface needs to remain smooth.
Hi, can you explain how to unscrew the ceramic top? I really need to know how to, because i only need the reflecter piece (dome itself) for another type of cable...
Sure. The ceramic top, where the cord enters the fixture, unscrews counterclockwise. There is usually a black plastic cord-spacer-thing that you need to pop out first, which keeps the cord from twisting in the fixture, some do, some don't, or they fall out, but you'll need to pop that up the cord before twisting, or you'll rip the wires out. It helps to put your other hand on the inside, gripping the area the bulb goes in, and turn the opposite direction. The dome is sandwiched in-between the two ceramic pieces... Some of them can get a bit stuck, or even glued, so try at your own risk, use your gut. I'm sure a bit of lubricant would help if it's really stuck. Oh, and also... Make sure the cord is loose, not tangled up, so it's always relaxed. Once it's loose, it should not be hard to turn. If it feels like the cord is twisting apart, it is, lol...
@@brandonspicer6598 thx a lot!!! Good explanatuon
My silla night red lights keep going out what’s wrong ?
Aside from the possibility of being a bad bulb or faulty fixture, often times we find the the bulb being screwed in too loose or too tight can be a culprit. Have you tried adjusting the tightness?
Thank you bro I bought 4 bulbs no way😮
but mines is really compressed in there and i can barley fit anything in there.. what can i do?
If local, you can come to our store with the fixture for assistance! If the problem is unable to be resolved, a new or different style fixture may help!
Just looked inside my zoo med dual dome, sure enough both tabs were closed down. Hopefully this falls within the 9/10 success rate, been burning through bulbs in short time spans.
Glad you found this helpful, and hopefully that fixes your issue! It's worth trying, vs needing to purchase a new fixture.
Same here!
Does 100w or 125 watt heat bulbs need to be in a wire fixture too. It seems like I’m losing heat in the tank because of the wire fixtures
@@johnmanuel1268 I had problems too getting my tank hot, had to get higher wattage because of the distance of the basking spot.
100w- 10-12in
150w- over 12in
@@dmar26 I have a 160 mercury bulb and a 100 watt heat bulb. 120 gallon tank. Screen top
I plugged my heat lamp and brand new bulb in and it blew
It could be a number of things, including just a faulty bulb, but make sure the light fixture is rated high enough for the bulb you're putting in it.
Please let this be my problem. First bulb took two months to go out, second took two days 😱
Hopefully it works for you!
Did this fix it?