I get the same problem. I everyday goes to swimming pool so maybe it is the same cause : humidity. I contacted the aftersales but just say you dropped it so no warranty (just with pictures and no injury on glass screen.... If true this watch is ridiculously fragile. Did you contact Amazfit ou where you bought it to get warrantly
Hi guys.... this problem of humidity is solved if we put the watch in a bag with moisture absorber.... for a week or more, depending of the problem.... in my case 2.5 weeks
No meu caso foi um problema de humidade pela parte traseira. Deixou de funcionar o medidor da FQ, depois o ecrã e por fim a bateria. Estava na garantia e como não tinha solução enviaram um novo.
I have the same problem. It happen after a drop. how about you? how it happen like this?
I get the same problem. I everyday goes to swimming pool so maybe it is the same cause : humidity. I contacted the aftersales but just say you dropped it so no warranty (just with pictures and no injury on glass screen.... If true this watch is ridiculously fragile.
Did you contact Amazfit ou where you bought it to get warrantly
I had the same problem and realized that the glass on back sensor was removed. I felt some shocks also. Searching for a service center or repair shop.
In my case was humidity that entered through the back and damaged the HR sensor, the screen and finally the battery.
Mine because water. Strange. They sell watch than can be use in open water swimming, yet it damage because of humidity.
"Water" and "Humidity" are both the same but in different forms. Water is ok, Humidity don't.
Hi guys.... this problem of humidity is solved if we put the watch in a bag with moisture absorber.... for a week or more, depending of the problem.... in my case 2.5 weeks
having the same problem for no reason...have you been able to fix yours
In my case was humidity that entered through the back and damaged the HR sensor, the screen and finally the battery. Warantly and a new watch.
tenho o mesmo problema.. consegue conectar no app por QR CODE?
No meu caso foi um problema de humidade pela parte traseira. Deixou de funcionar o medidor da FQ, depois o ecrã e por fim a bateria. Estava na garantia e como não tinha solução enviaram um novo.
How you solve this problem?
Warantly and then a new watch because this one couldn't be fixed.
I had the same problem. I don't have any idea, what I did.
In my case was humidity that entered through the back and damaged the HR sensor, the screen and finally the battery.
I have the same problem guys.
:/
In my case was humidity that entered through the back and damaged the HR sensor, the screen and finally the battery. Warantly and a new watch.
Hjbg