Google I/O 2010 - Creating positive user experiences

Google I/O 2010 - Beyond design: Creating positive user experiences
Tech Talks
John Zeratsky, Matt Shobe
Good user experience isn't just about good design. Learn how to create a positive user experience by being fast, open, engaged, surprising, polite, and, well... being yourself. Chock full of examples from the web and beyond, this talk is a practical introduction for developers who are passionate about user experience but may not have a background in design.
For all I/O 2010 sessions, please go to code.google.com/events/io/2010...