Salesforce CRM Full Training Tutorial For Beginners | 2022

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  • Опубликовано: 28 июн 2024
  • Need Help With Salesforce? Check Out - www.crmcrew.com
    In this video I explain how to use the key features inside Salesforce CRM.
    00:00 - Intro
    00:49 - Home
    02:33 - Leads
    09:42 - Accounts
    13:22 - Contacts
    14:32 - Opportunities
    19:53 - Cases
    24:19 - Tasks
    26:14 - Calendar
    27:50 - Reports
    29:44 - Dashboards
    31:15 - Campaigns
    33:38 - General Admin
    39:39 - Outro
    Email: info@crmcrew.co.uk
    Telephone: 01494 256996
    Personal LinkedIn: www.linkedin.com/in/nick-boardman
    CRMCrew LinkedIn: / crmcrew
    CRMCrew provides CRM training solutions for businesses around the world. We offer bespoke online video training courses based on your CRM system & business processes, as well as 1-1 and group training. We also provide valuable free training content on our RUclips channel.
    #salesforce

Комментарии • 484

  • @DesiTalesUSA123
    @DesiTalesUSA123 Год назад +195

    I am very new to Salesforce and can’t imagine that I have learnt it by watching just a single video. Hats off to you for making such a perfect and an easy to understand video for beginners like me.👍

    • @NickBoardman
      @NickBoardman  Год назад +4

      Thanks for such a kind comment Nagina, it is greatly appreciated!! I am glad the video helped :)

    • @salesforcein5minutes
      @salesforcein5minutes Год назад

      Hi I'm teaching salesforce within 5 minutes and also posting interview questions that I have faced .
      Please give it a view :
      ruclips.net/user/shortsShglISzIMOs?feature=share

  • @barbarashapiro9411
    @barbarashapiro9411 Год назад +5

    Wonderful! Easy to understand and to go to sections that pertain to what you need to know. Happy to see you work within the platform several times (many presenters don't provide enough visuals). Thanks, Nick!

  • @thejayeshmuley
    @thejayeshmuley 9 месяцев назад +20

    Hi Nick, Being in sales I'm familiar with all the terminologies but I'm new to salesforce. The way you did the presentation is absolute perfect and very simplified. Keep up the hard work man !

  • @hassenahmed8964
    @hassenahmed8964 Год назад +3

    Thank you so much Nick, this video was on point and very much helpful. The details on each par and how you broke it down was just so helpful. Thank you again and again!

  • @rickyfno
    @rickyfno Год назад +7

    I just needed a quick refresher and this was great! You are great. Very simple and easy to understand but yet very detailed. You have a great voice and pace. Thank you.

  • @StevieSaysHey
    @StevieSaysHey Год назад +141

    11.5k views and only 261 likes?? Crazy. This was an absolutely helpful tutorial and walkthrough of a standard Salesforce Sales dashboard. Super clear, straight to the point, and gives any newbie a ton of info. Thanks for offering this, subscribed!
    Edit: I totally forgot I left this comment but wanted to shout out - I got the client who asked about needing an assistant with Salesforce knowledge and been working with them since 2022, so THANK YOU! ❤

    • @NickBoardman
      @NickBoardman  Год назад +9

      Hahaha thanks for the kind comment!! Really glad the video was of value to you!!

    • @salujasaurabh
      @salujasaurabh 5 месяцев назад +1

      in one year its 8.1K likes, 381k views I guess

    • @jijkourumov
      @jijkourumov 5 месяцев назад +1

      @@NickBoardman ,this video was so helpful .Thank you man.

    • @homeoffice9074
      @homeoffice9074 4 месяца назад +1

      Great video! Quick, thorough, and easy to follow 👌🏿💯

    • @johnbaryeh
      @johnbaryeh 3 месяца назад +1

      I followed Because of this video @stevie . I must admit that this video is a whole training session about salesforce . I’m a beginner and I’m confident that I will do well on salesforce after watching this video. It sure needs more like ❤😊. Thank you for sharing @NickBoardman

  • @emmap4339
    @emmap4339 5 месяцев назад +2

    A real eye opener. Thanks for making this video Nick.

  • @bridgeth6629
    @bridgeth6629 Год назад +2

    Excellent video! Very clear and succinct. I have never seen Salesforce before and had no clue what kind of company it was, and now, thanks to your video, I feel like I could walk into any job and begin using it. Thank you!
    Incidentally, it looks like a great product! I have worked several jobs where we tried to use Excel to capture sales lead info and it was a clunky and clumsy way to capture this process, to say the least. Salesforce looks like they have captured the entire sales process perfectly.

  • @arunulianchery135
    @arunulianchery135 Год назад

    Very useful. Thoroughly enjoyed learning the Salesforce basics. Thanks much Nick. Great content and excellent narration and walkthrough

  • @lexminikins
    @lexminikins 6 месяцев назад

    This video was so useful. Your training and walkthrough was pitched at the right level for me for a refresh as it's been a while. Thanks, top content!!

  • @user-qs8vp4ps4f
    @user-qs8vp4ps4f Год назад

    This tutorial was BRILLIANT!!! Thank you!!!

  • @rad0f
    @rad0f 3 месяца назад +3

    Short and comprehensive, thank you!

  • @chriscorner7574
    @chriscorner7574 Год назад +2

    This was an outstanding introductory session. Sincerely, thank you!

  • @dihett
    @dihett 9 месяцев назад

    So well-done. Thank you. I have used SF in the past but it's been a while and this was just what I needed.

  • @user-el5cb8jt3j
    @user-el5cb8jt3j Год назад +2

    You're a legend Nick. Thanks so much for the training help! This was amazing, will be sharing with other interns.

    • @NickBoardman
      @NickBoardman  Год назад

      My absolute pleasure! Thanks for the feedback :)

  • @nickmclay
    @nickmclay Год назад

    OUTSTANDING vid and instruction. Thanks so much. You made the subject so clear and understandable.

  • @melissas.1385
    @melissas.1385 Год назад +1

    This video was amazing! The last time I worked with SalesForce was in 2018. The new company I'm currently interviewing with just started using the system so that's another leg up for my prospects.
    Nick, you have greatly updated my knowledge from the changes made within the past 4-5 years. I look forward to watching more tutorials. If I get the job or have an opportunity in the followup interview thank you note, I'll be sure to forward them your information. Thank you so much!!

  • @tommyreece5876
    @tommyreece5876 Год назад +4

    Absolute great overview. Wonderful style and delivery for teaching.

  • @romijaiswal-1
    @romijaiswal-1 Год назад +1

    Really a great training video. Thanks a lot for taking out time and helping those who are need of knowledge for CRM and SalesForce. God Bless you. I subscribed to your channel and will also recommend others who are in need for help with CRM and SalesForce. 5 stars for you 🥰. I got to learn a lot from it and will go through all of your videos

  • @claudiaramirez3003
    @claudiaramirez3003 2 месяца назад +1

    Thank you for being straightforward and delivering exactly what we need to understand the basic UX! You just earned a new subscriber :)

  • @danengeljr3980
    @danengeljr3980 Год назад

    I'm considering working for Salesforce. Watching these videos definitely help me understand the job and company. Thank you for making them.

  • @asifadnan2813
    @asifadnan2813 Год назад +2

    THANK U SO MUCH,NICK. NOW I CAN ADD SALESFORCE CRM IN MY RESUME AS A QA TESTER.

  • @SalesforceChelsea
    @SalesforceChelsea Год назад

    This video was SO HELPFUL! Thank you so much for this! Wonderful explanation!

  • @erinwhite1782
    @erinwhite1782 Год назад

    New to Salesforce... easy to understand and thorough, especially with switching careers! Thank you!! :)

  • @nattyphatty
    @nattyphatty Год назад +3

    This was incredibly clear and helpful! You make using Salesforce feel accessible and not overwhelming. Thank you so much!

    • @NickBoardman
      @NickBoardman  Год назад

      Thanks for the kind comment, Natalie! I am pleased the video was helpful :)

  • @christinac368
    @christinac368 Год назад +2

    Thank you so much, Nick! I have watched several videos on Salesforce and I finally understand thanks to this video. I really thought it CRM was way over my head, but I just needed to find your channel. Subscribed!!

    • @NickBoardman
      @NickBoardman  Год назад

      My pleasure, Christina! I am glad the video helped, and thank you so much for subscribing!

  • @karinetekelch646
    @karinetekelch646 11 месяцев назад

    I’m so happy I found your video, I’m new to salesforce and trying to study and understand as much as I can before my first exam😅
    Thank you so much!

  • @josephminkowitz6729
    @josephminkowitz6729 Год назад +4

    I'm blown away by how perfect this video was for my needs. Thank you so much Nick! Will definitely work with your team if I need support

    • @NickBoardman
      @NickBoardman  Год назад

      Thank you for the kind comment Joseph!! I am glad the video helped :) Please feel free to reach out if you need any assistance!

  • @Paulie8K
    @Paulie8K Год назад +5

    Amazing mate. I've used SF lightly at a few companies before but I just started a new company where I will be using it more heavily so I have been binging tutorials before I have to use it heavily. Your tutorial was one of the best so far.

    • @NickBoardman
      @NickBoardman  Год назад

      Thanks for the kind comment Paulie, I am glad the video was of value! If you have any Salesforce related questions please do not hesitate to ask!

  • @SharbinVlog
    @SharbinVlog Год назад

    This video is amazing! Thanks so much for providing such detailed video and user friendly to learn.

  • @KilmarLake
    @KilmarLake 3 месяца назад

    This was a great refresher. I have not used Salesforce for quite a few years.

  • @stelladai1042
    @stelladai1042 Год назад +3

    This is the best salesforce tutorial, hands down! Kudos, Nick. Keep up the good work.

    • @NickBoardman
      @NickBoardman  Год назад

      Thank you for such a kind comment, Stella! I am pleased the video was of help!

  • @williamsatish25
    @williamsatish25 11 месяцев назад +4

    I have 1.6 years in CRM dynamics and my organization wanted me to suddenly Salesforce as there is a new project coming up, your video was good enough for me to understand.

  • @Khushal_Safar
    @Khushal_Safar 10 месяцев назад +1

    Best CRM tutorial
    video. Learnt so much from this single video

  • @lachellerininger6680
    @lachellerininger6680 4 месяца назад +3

    Thank you. I needed this for helping me get a job.

  • @aqibkhan2962
    @aqibkhan2962 9 месяцев назад

    Going for an interview. Just wanted to get familiar with the UI/UX of the salesforce CRM. So far so good. Well explained. Thanks for making this video!

  • @robotop907
    @robotop907 Год назад +1

    Thank you Nick !
    After a long time finally I found the best video for Salesforce.
    Great explanation!

    • @NickBoardman
      @NickBoardman  Год назад

      Thank you for such kind comments, they are much appreciated! I am pleased you found the video valuable!

  • @JulieandJerryWafer
    @JulieandJerryWafer Год назад

    This was a great video for a novice. Very informative and interesting. I also liked the pace. Thank you!

  • @niashonte
    @niashonte Год назад

    This is such an AMAZING TUTORIAL! Easy to follow, clear and concise! I truly appreciate this video!!!

    • @salesforcein5minutes
      @salesforcein5minutes Год назад

      Hi I'm teaching salesforce within 5 minutes and also posting interview questions that I have faced .
      Please give it a view :
      ruclips.net/user/shortsShglISzIMOs?feature=share

  • @TenaliRams
    @TenaliRams 11 месяцев назад +1

    Great video for beginners, very useful to know in and around of SalesForce system as a starter. I am very new to Salesforce and Hats off to you for making such a perfect and an easy to understand video for beginners like me

  • @darrenmartinez
    @darrenmartinez Год назад

    Best! Thanks a lot Nick!

  • @unknown-by9kf
    @unknown-by9kf 2 месяца назад

    Thank you for this. I needed a refresher for a new job coming up!

  • @jabronirigatoni4648
    @jabronirigatoni4648 3 месяца назад +1

    I have become a QA tester within my company, which is switching from old legacy systems to Salesforce and puts me in a weird position where i dont mnow this new system i will have to test for. I have been doing auto training by myself for about a week, and watching this video has unlocked knowledge for me, it all just clicks now, plus all the training i was doing was mostly setup stuff, but i could not wrap my brain around how Salesforce works, this was the base knowledge i needed.
    I will also recommend to my manager that they add this video as part of training for new users. Thanks for the video!

  • @ch.m.d8363
    @ch.m.d8363 Год назад

    Thank u so much I’m new to Salesforce I fought this CRM was hard to use but I learn so much

  • @brianhilgers6416
    @brianhilgers6416 Год назад

    Nick have been trying on my own, have load leads/account but have been in management for years, and not actually putting in data, just followed reports. Now i need to put more front line info in...this was a super video training....hope to see more thx much...Brian

  • @jjnana2192
    @jjnana2192 Год назад

    This is very enlighting. Thank you!

  • @maritesgelsano7514
    @maritesgelsano7514 2 года назад +2

    Thank you so much Nick. This tutorial really gives a lot of insights especially now that I will be starting my sales career using salesforce. I'll be watching more of your videos for future references. God bless and stay safe.

    • @NickBoardman
      @NickBoardman  2 года назад

      My pleasure Marites, thanks for the kind comment! I wish you the best of luck with your sales career!

  • @vladad2109
    @vladad2109 Год назад +3

    Thanks! Your video is a must-have for anyone who wants to work with Salesforce. But I had to switch to another CRM anyway, because Salesforce is too cumbersome and has a high price, so it's not an option for small businesses. I switched to Flowlu and really enjoy that everything is highly customizable and you can automate not only CRM, but also invoicing. And I like the fact that I don't need 1-hour guides to work with Flowlu, everything is user-friendly.

  • @deasanichols-blake3136
    @deasanichols-blake3136 3 дня назад

    This video was excellent for a Salesforce beginner like me. Nick is a great instructor! I would definitely recommend this video to others. Well done!👏👏

  • @user-sd4hp4xw5w
    @user-sd4hp4xw5w Год назад

    An extremly useful tutorial for beginner! Thank you for your start guide

  • @mfonbassey3078
    @mfonbassey3078 11 месяцев назад +1

    The video is very useful for my new job. A great guide and I sincerely appreciate

  • @anthonyamaefule6364
    @anthonyamaefule6364 Год назад +1

    The best salesforce training so far. Thank you

    • @NickBoardman
      @NickBoardman  Год назад

      Thanks for the kind comment Anthony! I am pleased I could help.

  • @Nat-182
    @Nat-182 5 месяцев назад

    Thank you Nick! Incredibly useful!

  • @edwardmaccallum9158
    @edwardmaccallum9158 8 месяцев назад

    just dropping this comment to thank you for a great presentation, extremely insightful

  • @dalecooper1968
    @dalecooper1968 24 дня назад

    Hello Nick, Thanks for this tuto. I used to work with Oracle and MS Dynamics and wanted to compare the use of both tools with Sales Force. All is very crystal clear and you're a very good teacher.!!! Nice day to you!!!

  • @BlueShoe
    @BlueShoe 9 месяцев назад

    One word. "AWESOME". Loved it! Thanks Nick! I am soon going to watch your other videos as well! 👌✌👍🤩

  • @DanielDenis-SmartFlower
    @DanielDenis-SmartFlower 8 месяцев назад

    Excelent introduction to Salesforce! This has been very helpful, thank you! : )

  • @vapx0075
    @vapx0075 Год назад

    Thanks, Nick! Your video needs more comments! Like other commenters, I came to be intellectually ready for a job interview and now I am!
    Wow, the knowledge area is cool. I've never seen that integrated so well and it looks beautiful! Neato, I'm really excited for the chance to play with this! Gimme the job, people; let's do this! Haha. XD

  • @SalesforceTyler
    @SalesforceTyler 23 дня назад

    Incredibly helpful, Nick! Thank you.

  • @annualgiftman
    @annualgiftman 9 месяцев назад

    Great intro, really helpful - cheers Nick!

  • @gigiho3666
    @gigiho3666 Год назад +2

    I am not English native speaker but this video is well organised in explaining all the details and so easy to understand. I am looking for new marketing job and seems to me salesforce is one of the tools that I need to learn. Thank you for the video.

  • @markjackson4851
    @markjackson4851 Год назад +6

    I needed a quick guide to Salesforce for a job interview I had scheduled, and this was really easy to follow and understand. Thanks for going over the important parts and keeping this video under an hour!

    • @NickBoardman
      @NickBoardman  Год назад

      My pleasure, Mark! I am pleased the video helped :)

    • @PattyNfriendzy774
      @PattyNfriendzy774 Год назад

      Did you get the job ?
      Was it difficult to learn?
      Do you love your job?

  • @davidinnes3762
    @davidinnes3762 Год назад

    Very clear walk through of the various functionality. Nicely done :-)

  • @briangatiu8662
    @briangatiu8662 7 месяцев назад

    This is how things should be simple and clear. He additionally made it short and very sweet, I cant remember when I watched a 40min tech tutorial.

  • @marcosreyes6162
    @marcosreyes6162 Год назад +3

    First time viewer on your channel. After watching this video, i feel confident in diving right into Salesforce!

    • @NickBoardman
      @NickBoardman  Год назад +1

      Thanks for the kind comment Marcos! Good luck with Salesforce, if you have any questions please do not hesitate to ask!

  • @biyaraju7631
    @biyaraju7631 Год назад +1

    Thank you so much for this video. You have explained the salesforce CRM very clearly.

    • @NickBoardman
      @NickBoardman  Год назад

      Thanks for the kind comment Biya, I am pleased the video was useful :)

  • @airbnbhorrorstory
    @airbnbhorrorstory Год назад

    Fantastic refresh for me!

  • @katherineolson8426
    @katherineolson8426 Год назад +1

    thank you thank you thank you !! Just starting new sales job..... easy to follow, hits all points.

    • @NickBoardman
      @NickBoardman  Год назад

      Hahahaha my pleasure Katherine! Good luck with your new sales job!

  • @alvinosei7278
    @alvinosei7278 2 месяца назад

    Exactly the video I needed! So underrated

  • @Iam_anandraju
    @Iam_anandraju Год назад +1

    Such a perfect example of how to simplify and explain so all can understand. Awesome ..!

    • @NickBoardman
      @NickBoardman  Год назад

      Thanks for the kind comment, I am pleased the video helped :)

  • @Ecce2295
    @Ecce2295 Год назад

    Thank you for this!

  • @ogunjimigbemisola6780
    @ogunjimigbemisola6780 Год назад +1

    This is indeed Salesforce for beginners.. Good Job Nick!

    • @NickBoardman
      @NickBoardman  Год назад

      Thanks for the positive feedback, Ogunjimi!

  • @anasasim3856
    @anasasim3856 2 месяца назад

    Thanks a lot for this video Nick 🥰! I have a job interview soon where knowledge of Salesforce would be a plus. Unfortunately, I never had any direct experience with Salesforce, this is where this tutorial really helped.

  • @Euxable
    @Euxable 5 месяцев назад

    Have an interview scheduled tomorrow following my referral from the recruiter. Thanks for this video I am confident to say I am now very familiar with salesforce during the interview

  • @Chadillac_fit
    @Chadillac_fit 5 месяцев назад

    Big thanks! I’m starting a new job and this video helped a ton!!!

  • @lalolozada
    @lalolozada Год назад +20

    The best explanation so far, I watched many videos before and I thought this CRM was too complicated, but with this video I find it simple and incredible useful !

    • @NickBoardman
      @NickBoardman  Год назад

      Hi Laura, thank you for the kind comments, I am glad the tutorial was of value!

    • @fatimaumoru7991
      @fatimaumoru7991 Год назад

      Thank you Nick i am new to this but is this for an admin person in a construction company

  • @prakashjaveri2107
    @prakashjaveri2107 Год назад

    thank you so much for the training.

  • @clintpitman1830
    @clintpitman1830 5 месяцев назад

    Nick: Hello from Colorado, USA! Very helpful video and a good starting poiint for a newbie like me. Looking forward to watching more of these as I begin my Salesforce journey.

  • @KarlWhitfield
    @KarlWhitfield Год назад

    This is excellent, great video, perfect for a noob, thanks Nick.

  • @Teddymrmelody1
    @Teddymrmelody1 15 дней назад

    I’m a beginner. This gave me a clear insight to what i am embarking on.

  • @sportcenter808
    @sportcenter808 2 месяца назад +1

    This was extremely amazing, well explained, perfect time usage, great narrative towards guiding viewers to grasp crystal clear knowledge of Salesforce. Thank you for this video, you deserve a follow.

  • @nohashf
    @nohashf Год назад

    It is really helpful. Thanks a lot for your efforts. You are amazing!!

  • @dricent5798
    @dricent5798 Год назад +1

    This is the best salesforce CRM video I’ve watched, it incorporates every detail in few minutes, straight to the point. Thank you for this🎉✅

  • @yasminhassan5603
    @yasminhassan5603 9 месяцев назад +1

    Thankyou so much for this , it was immensely helpful and hopefully in the future you can go into more detail for each of the objects

  • @vimithamohan953
    @vimithamohan953 Год назад +1

    Great Explanation! A quick walkthrough of the SF

    • @NickBoardman
      @NickBoardman  Год назад

      Thanks for the kind comment Vimitha, I am glad I could help!

  • @khantravelguide
    @khantravelguide Год назад

    You made it so simple for a newbie like me..Salute 👍

  • @allyneferrer7542
    @allyneferrer7542 Год назад +2

    I was so dizzy due to all the videos about salesforce but this one is the best! Thanks for making this video

    • @NickBoardman
      @NickBoardman  Год назад

      Hahahaha, I am pleased I could stop the dizziness!

  • @barbaraibarguengoitiaalcor6670
    @barbaraibarguengoitiaalcor6670 Год назад +1

    You are so knowledgeable and explain everything so well (very dynamic, practical and throrough)!

  • @jaimesmithtv
    @jaimesmithtv Год назад +29

    The best description and walkthrough I've seen for the end user so far. Very succinct, clear definitions, and use cases are woven into the walkthrough in a simple way. If you made a Udemy course on this, I would buy it. Very helpful.

    • @NickBoardman
      @NickBoardman  Год назад +5

      Jaime, thanks a lot for the kind comment, it really made me smile. I am glad you found the video valuable. I may consider doing a Udemy course in the future. In the meantime, if you have any Salesforce questions, please do not hesitate to ask :)

    • @TheWriteDiva
      @TheWriteDiva 9 месяцев назад +1

      I definitely agree. I’ve tried watching others and this was the best. Felt almost interactive.

  • @navaneethkumar2368
    @navaneethkumar2368 9 месяцев назад +1

    thanks Nick, it was very resourceful and insightful training video on SFDC. Thanks and appreciate it.

  • @akamohkehinde3554
    @akamohkehinde3554 11 месяцев назад +1

    Wow! This is incredible, the explanation was clear and I understand it.

  • @ayodejirauf7712
    @ayodejirauf7712 2 месяца назад

    Thank you for this amazing video Nick.

  • @user-dj3oy3zl7b
    @user-dj3oy3zl7b 3 месяца назад

    Nick, thanks for such a wonderful video... I know that SF its a monster of information and reports however I am glad I bumped into this simple but solid tutorial.

  • @arjunbhaduri1469
    @arjunbhaduri1469 Год назад +1

    Very dry subject matter, but a necessary skill in today's job market and you did a great job brining it to some life here! Cheers

  • @Jad_Karam
    @Jad_Karam Год назад

    great video, thank you for the information !

  • @eduh1997
    @eduh1997 Год назад +1

    Thanks for the tutorial, I just started a new role as Field Engineer and this is a common platform that I’ll be using.

    • @NickBoardman
      @NickBoardman  Год назад

      My pleasure, Eduardo! Good luck with your new role!!

  • @DannyReidy-jn4su
    @DannyReidy-jn4su Месяц назад

    Great job Nick!

  • @shadowgui9535
    @shadowgui9535 2 месяца назад

    It's very helpful and the instruction was created in a smooth flow. Thank you for sharing.

  • @susanabankhead1427
    @susanabankhead1427 10 месяцев назад

    Thank u so much I really enjoyed the easy and clear you explained.I came here due a opening job that mentioned this software CMR.that I didn't know. Thanks help me a lot.before I decide to apply.

  • @wayyteddpass
    @wayyteddpass Год назад +1

    Legend! Thank you so much Nick😀