Conducting a Pre Delivery Inspection of B-ClassRV Before Purchase (2022 Thor Tranquility 19P)
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- Опубликовано: 14 авг 2021
- I was scheduled to complete a pre-delivery inspection, test drive, and then purchase a 2022 Thor Tranquility 19P on the Mercedes 4X4 platform however things did not go as planned. In this video I show you how I uncover issues that needed to be resolved.
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Hello everyone, welcome to my channel. Like so many others, my lifestyle changed due to the pandemic.
Before the pandemic, my families lives had become so hectic & busy that there never seemed to be a good time to travel anymore. Somewhere along the line we realized that our last vacation was in 2011. We decided that it was time we made some travel plans.
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Congrats! Ruby has lynx eyes! Greetings from Brazil!
Hello Marcio, Thanks for the complement and thanks for Watching!
Thanks this is a great Walk through
Thank you so much and Thanks for Watching!
Idont know why theyre still putting propane stove tops in when convection is the way to go since most of the rvs now have lithium onboard..I prefer the 19L
👏👏👏👏. Good for you!!!! Where was quality control before it even left the factory? This is my one big problem with all RV builders! Over priced with no quality control, this never should have left the factory in my opinion! Class ‘b’s have doubled in msrp, time people started walking away from shoddy workmanship! Who wants to spend well over $100,000. with having your RV end up in the shop for days and days if not worse weeks!
I agree and you would not believe some of the stuff I have found when walking through RVs. RV dealerships tend to not fix anything until after someone wants to purchase. Then they require a deposit and a week of fixing just to get it ready for your delivery date. It is really bad when they spend a week fixing it and it still has so many issues that it can not pass a PDI. I have walked away from a few RVs because of quality issues. People need to stop accepting poor quality for this to change ... but unfortunately there are many people willing to buy with just a promise that it will be fixed after purchase. Thanks for Watching!
This video is a good lesson about what RV makers hope customers walk away with and what a buyer should look for
Earlier this year I purchased a new Thor Tellaro, I conducted 3 PDI's on 3 different RVs before I found one that I would accept and drive home. Being patient and thorough helps ensure a good camping experience with that RV. I did not purchase this RV and will be posting another walk through in a few weeks. Thank For Watching!
There's a nice view also inside 😉
This is the first of your videos I have taken a look at. I thought you did a nice job with the walk through. I am currently looking at a Revel and agree with your assessmnent that Thor is trying to target that segment of tha market. With that being said, did the TT have the ability to go full Litihum thus eliminating the need for propane and the generator? If so, do you have and idea of the additional cost. Thanks!
Thank you for the nice comments, very appreciated! The Tranquility / Sanctuary both have a lithium option. The Re(Li)able® Power Pack Electrical System - 400Ah Lithium Battery, 3,000W Pure Sine Inverter, 170 amp Alternator and the cost is $8495. Thanks for Watching!
Hello, Nice walk through and great attention to detail. I ordered a 19p with the dual lithium batteries just a little over a month ago. I was told it would be available 3 weeks ago and still waiting. After seeing this video I'm not sure if I made the right choice. Do you still plan on going with the the Thor Tranquility? I've looked at a few other vans (American and Winnebago) and this seemed as good of quality with a few exceptions.
I am still looking at the Thor Tranquility / Sanctuary only because my previous purchase of my 2021 Thor Tellaro I had the first two fail PDI as well but after I found one that passed I was relatively happy with the purchase. All RVs have issues and some more than others. Of course customers should not be expected to purchase RVs with major or any issues for that matter so the RV should be thoroughly inspected before purchasing. However once you purchase the RV you just need to be prepared to fix some of issues yourself or wait for months for the dealership to correct them. Thanks for Watching!
Go check out a Coachmen Beyond on the Ford Transit platform. Is a nice middle ground between the MB and Ram. I think you’ll find the build finish on the Coachmen a little better.
I have a deposit on the Tranquility, however if I can find one I will definitely check it out. Thanks for Watching!
Do most dealers repair things before you buy the RV when you have a deposit?
Yes it is common practice for the dealership to repair items they find during their inspection as well as items found during the PDI. My advice is to make sure everything is repaired before you sign the final paperwork. Thanks for Watching!
@@Adventure-Mom Thank you. Picking up my new Rig in 2 weeks. I will take your advice.
One thing I did notice is in order to use the electric receptacles you will have to leave the cabinet doors open. Noted a few others: no stove cover = loss of counter space. Is there a legun table for dining?
I will be making a video tour of the 2022 sanctuary 19P very soon and I will show you how I made a stove cover that flips open for additional counter space as well as my Lagun table installation for the drivers and passenger seats. The van does come with a pedestal type dinning table for the rear seats. Thanks for Watching!
Great review. I'm going to pass on Thor and check out Pleasure Way.
Hello Amira, Pleasure way does make a nice RV but you may want to check out my video on the Top 10 B-class adventure RVs. ruclips.net/video/Kv0fL9khkBQ/видео.html
Thanks for Watching!
I am purchasing a Tellaro 20AT from La Mesa @ Sanford. I have been for inspection 2 times and the Coach has been not been close to ready. I am waiting for the generator now to be fixed since it runs only for 5 min and then shuts down on its own. Thor is having really bad issues on quality right now. First inspection was around the 25 of June, its August 15 and no Coach yet. I hope you have a better experience with your new purchase. Wish you best of luck.
I am sorry to hear about your experience. I had an excellent experience with my first purchase in Sanford with the Tellaro. For this second purchase, one of the reasons I refused to take delivery (sign the paperwork) is because I refused to be trapped into waiting on service departments to correct the issues as you have no real leverage once you have signed the paperwork ... Sanford offered to allow me to take delivery and bring it back in a couple of days to get the items repaired ....sure! Right now I can still walk away if things do not get corrected. Thanks for sharing and watching!
I have a 2021 tellaro 20at. Only had some minor issues after delivery but only problem my dealer is 3jrs away. But a good dealership and make friend with service dept guy will go a long way. Hope u get your rig soon!
@@liaodesign Thank you and Thanks for Watching
May I ask what you were "supposed" to pay for this one had it been delivered in good shape?
My negotiated price for that unit was $115K + dealer fee, doc fee, taxes, tag, title, waste (battery & Tire) fee, etc ... Thanks for watching!
@@Adventure-Mom thx for the information. The price seems pretty good but was that because of that long list of failing items??
@@JohnSeitz The price was negotiated before I conducted the PDI and then I chose not to purchase that unit because of the issues. Thanks for Watching
Those defective items you mentioned are surprising to me. It seems the Winnebago Revel has quality issues as well. Here's hoping they get much better in the future with zero or near zero defects.
That would be nice, however the RV industry seems to get away with poor quality control. Like you mentioned, it is not just one manufacturer, it is many. Thanks for Watching
Great attention to detail on your walk thru. What made you consider the 19B over the 19L? I am more of an overlander and when I see the LP fill behind the mud flap I cringe plus the gray water drainage under the coach just seems like something to get hung up on Offroad. Nice alternative to the Revel it seems.
I am leaning toward the 19P layout over the 19L because I found the 19L to be very tight between the bathroom and kitchen (for example, trying to open the refrigerator), the 19L's bathroom did not have the two position doors allowing for more room, and the 19P has an electric folding bed that is much lower to the floor. Also, Thor has recently updated the grey tank valve and it is now much higher than the earlier models. Thanks for Watching!
@@Adventure-Mom There is an Adventure Van Expo in Chattanooga Tennessee Oct 1st-3rd. I am in the market and think it might be worth checking out. You should come up!
I am exploring 19P. What makes you cringe about LP fill behind the mud flap. As far as gray water drainage, how much clearance is there?
Thanks for your Reply Did you get a good Trade price for your Tellaro when you use this dealer?
I did not trade in the Tellaro, I sold it outright and I did not lose any money on this RV. Thank You for Watching!
Did you choose the Lithium package?
No, my opinion is that the lithium package is just not worth the extra money and I like having a generator. Thanks for Watching!
@@Adventure-Mom Thanks for the Lithium response. Last question - Is the fact that the Sanctuary is Diesel and your Telaro was gas, did that sway your decision? By the way, how does the Sancyuary drive compared to the Telaro?
David, np ask questions as that is what these forums are for. Yes, the Diesel played a role in my decision because I needed the higher torque for towing my Can Am Ryker. The higher torque also allows me to cruise easier at highway speeds. The negatives are that Diesel can be harder to find and the generator no longer runs off the gas tank (like the Tellaro) as it is propane. Also, the Mercedes platform is easier to drive for me. The Ram platform seemed to require constant steering inputs at higher speeds and the Mercedes does not. Otherwise they both drive nice. Thanks for Watching!
So did they make everything right for you and did you end up purchasing this van?
Sadly, the answer is no to both questions. However, I am hoping to have some good news on a potential purchase this weekend ... fingers crossed. Thanks for Watching!
Thanks for sharing, Is this unit a bit more $$ than your Tellaro? Thor had made this unit in a rush , You think since its on a Mercedes Chassis.
The base Tellaro purchase prices range between $80-$90K and the base Tranquility purchase prices are ranging between $118-$128K. The Tellaro is on the cheaper Ram Platform and the Tranquility is on the more expensive Mercedes diesel 4X4 platform. Most RVs have some quality issues, but I would have expected that most of those items would have been caught and corrected before I came for the PDI. With that said, It looks like Thor is targeting the Winnebago Revel ($180-$190K) with this latest B-Class offering. Thanks for Watching!
Huge price difference between Winniebago and this. But this looks more roomy than the revel. I saw a video in past revel your only useable space is just in the front because of that auto up and down bed in the back took some height off the rear..
@@liaodesign I am not a huge fan of the Revel as I can not justify the price for what you get. My attraction to the Sanctuary is that you can purchase it for $114K and use the money saved for a lot of upgrades. Thanks for Watching!
Dear Ruby, definitely way too many issues. Find another van. To be honest i prefer the Ford chassis with V6 gas engine 🌹❤️
Hello Max, I totally agree! I definitely did not end up purchasing this one. Thanks for watching!
Whoa! You’re going away from your Tellaro?? Curious why you’re moving to he Tranquilty. Is it, possibly among other things, that it is a Mercedes diesel?
Yes I test drove the Tranquility which is obviously on the Mercedes Sprinter diesel 4X4 platform and really loved the way it drove ... especially at higher speeds (75-80 mph). The problem is that the layout is a bit tight. If only Thor could take the layout of the Scope 18M and place it on the Mercedes platform ... to me that would be a perfect B-Class RV. Until then, I'll just see if the Tranquility will meet my RV needs. Thanks for Watching!
Out of the 4x4 Mercedes platform does this looks like the best deal to you? I keep going back and forth with the revel and storyteller. The revel is around 140,000 and the storyteller around 150,000. My minds going crazy. Thanks for the great video and your thoughts.
I have looked at all 3 and I concluded that the storyteller bathroom system was not for me. The Revel was very pricy ($170K+) and I was able to negotiate the base Tranquility down to $115k. My thought is that I can do a lot of upgrades with the extra $55K in my pocket so I decided to go for the Tranquility. With that said, my Tranquility did not pass my PDI (awning was main issue) so I refused delivery. The dealership does not seem to know how to fix it and started giving me the run around. Basically saying to buy it now and they promise to fix it later. Thanks for Watching!
@@Adventure-Mom that was a good price how rude of a company to save take it and we'll fix it now no you fix it then I'll take it. I would never work with that company. They seem scandalous
care to disclose where u can get a revel for 140?
@@davidherman1041 litchen RV Ohio
@@Adventure-Mom i like the 115k but what will they be like to deal with in 6 months.
isn't your Tellaro only a few months old? why change?
Yes, I bought the Tellaro in February 2021 and have driven it for over 11K miles. I enjoyed my time with it and did not have any major issues ... so nothing bad to say about it. The only reason I am changing is because I like the Mercedes diesel 4X4 platform and the Tranquility has an awesome price. With the Mercedes Platform I should be able to access some of that off the grid BLM land. Thanks for watching!
But it doesn’t look like you have lithium because I still see a propane stove
@@liaodesign For me, I do not see any advantage to purchasing an RV with the lithium packaging. The generator is very quiet, the solar panels keep the AGM batteries topped off, and the generator runs off the gas in the tank. The lithium batteries still need to be charged by the RV's engine ... so why spend the extra $15-20K? Thanks for Watching!
Your walkthrough very well illustrates Thor’s reputation for poor quality. On the other hand, $115K is very low for a Class B on a Mercedes chassis, and therefore worthy of consideration, despite the poor quality.
My thoughts are that as long as the main components are working properly, some of the smaller issues I can take care of myself with the extra $50-60K in my pocket (over the Revel). Thanks for Watching!
Everything you tested should initially have been tested at the factory, then at the dealership; not only this is poor quality from Thor but unacceptable service from the dealer. There is no excuse for all the problems you listed as tehy’re all obvious.
I agree 100% and what really takes the cake is that I had to drive 4 hours each way and paid $350 for a one way car rental ... that I had to use to get back home. I did find it unusual that the awning was already extended when I arrived for the PDI ... why not just call me and tell me it was not ready and reschedule instead of wasting my time and money. Thanks for Watching!