I work right down the road from this Buc-Ee's and they have fired and pressed chargers on their own employees over eating a 10 cent slice of cheese lol its not a Duck problem... Its a management problem.... SMH
I can't even fathom the amount of pure concentrated evil it takes to actually pursue charges over such an immensely petty amount of loose change they likely could find out on the pavement.
What the HELL - the second employee did NOT need to act that way! You already were cleared from the first employee! And seriously, how many kids probably chew on or get their germs all over the stuffed animals (and are not forced to pay for the item)? To be banned from every single Buc-ee's is absurd. Even the cops knew this was ridiculous! This is disappointing to see after hearing all the rave about Buc-ee's. I've never visited Buc-ee's nor will I. Sad all around and I hope they fix it!!
Keep in mind this is the manager of one of their stores. Unless you're near that exact store he was banned from, you're not morally obliged or whatever to boycott all buc-ees.
@@sdjslkdjlsskldjslkdjsl8262Well Buc-ees is not morally obligated to ban Wrinkle and Human Name from all stores for life either...The duck was a ID'd service animal so what's the issue???
@@msmith7795its a franchise. the manger or owner only represents their location/s. If he talked to a different manager at a different location he probably would get a different response.
@@sdjslkdjlsskldjslkdjsl8262 Since he's banned from every Buc-ee's, that probably means he would have the same problem in any of their locations. So no one is "obliged", of course lol, but boycotting them all would be the right thing to do.
Buc-ee’s called the police on me for doing homework in my car. Was driving back home to Dallas from Austin and the stress of having an assignment due by midnight was weighing on me, so I felt that their insanely massive parking lot was a safe place to get it done. When I showed the cop what I was doing on my laptop, he laughed and said he wished his kids had the same drive to finish their schoolwork. The manager was visibly displeased, scoffed, and flamboyantly marched away after his demand that I leave was shut down by the cop. He clearly had hopes I was up to no good.. still not sorry for disappointing you years later 😅
That’s pathetic from the managers. What else would you have been doing other than like watching youtube or something? It’s not like you’re going to hack into their security cameras or something.
Had a bucees manager yank on my car door cause I was eating in the parking lot. Yes I was eating… my food from Bucees. He told me it wasn’t a dinning room to leave however when he walked away he flipped me off. I had a dashcam so I forwarded it to Bucees HR. They apologized and told me they’d look into the situation. Then informed me that manager had been terminated. Bucees really be being anyone to be manager
Oh my God, they are so pathetic. Good job dude. Bucees are so creepy to me now just from seeing the stuff and I never even been to one. I’ll go for sure they are creepy. Anger problems much.
They could have banned you at one Bucees, but no it had to be every single Bucees in existence, made you pay for a plush toy Wrinkle nibbled on, and even call the cops on you when you were just minding your own business making people smile and laugh, at least the cops were chill about it but the ladies who banned you are true Karens. Justice for Wrinkle!
Even if they'd wanted to have zero tolerance and enforce their "policy" they could still have handled it entirely differently: Invite him to meet with the manager, discuss their concerns, politely ask him to remove Wrinkle from the store, bring up the fact that an animal touching a childrens toy creates a safety problem and that they couldn't sell that toy any more (i'll bet Human-name would have offered right then and there to buy it). A SMART manager would even act like a human being and meet Wrinkle, interact, smile for the camera, and apologize. Maybe even give them some free drinks or Buc-ees merch. They HAD to know this was going out on social media, so it was their opportunity for free good exposure. Instead.... ಠ_ಠ Woe be those poor people fielding calls from angry Wrinkle fans. I mean seriously, THE POLICE!?!?!? Lifetime ban from ALL buceeses? Way to sell yourself as an evil heartless corporation...
@@chesi_7_0_79 Karenism does not discriminate among races, all women have the ability to connect to the Karen within regaredless of social upbringing ... white ladies just happen to practice Karenism at larger rates
Lets be honest as long as it isnt a bucees near this one I bet he could go in others. What are they going to mail his picture to every single store and be like DONT LET THIS DUCK INSIDE! Other managers at other bucees are probably shaking their head.
I have worked in customer service for 30 years, the managers handled this situation very poorly. The mangers calling the police, and then sending someone out to the parking lot with the toy that the duck slightly touched is petty. How many children touch those toys with dirty hands and throw things around, do the parents have to pay for what their children do? The first employee should have stopped him before he entered the store,with the duck, and had the situation dealt with. The fact that they let him walk through is their own fault.
It sounds like they probably had an issue with the filming but for some reason didn’t want to say that. Back in the early 2000s, I was with a Japanese friend who would have her video came everywhere. We went to a store and the manager came to us and told us that people are complaining about taking video and that we need to stop. That was it. Even if they don’t have set rules on filming, they can just say they don’t accept that. The thing with charging for the stuffed animal is disgusting. That just comes to show that place is a real dump.
Right? I've worked in many stores too. And the toys section is always a freakin' mess, sometimes stuff got broken and we just took them of the shelves. No one bats an eye. And here comes this crazy lady asking him to pay because his pet duck bit a toy. Insane.
@@Tranceplant82 I have walked through some stores where even the towels and pillows are thrown about. I do not understand anyone's need to do that. I am one of those strange people that put merchandise back in their proper shelves in stores. My OCD to keep things neat.😕 Thank you for your reply.💕🙏
@@mariemorgan7759 It's not a "need", it's that they do not care at all. They are like: "it's their job to replace it anyway". You seem to be patient. I understand that I have no choice but to replace stuff but it's still pisses me off. Lol! Have a good day. 🙂
Buc-ee's: "Let us show you how to piss-off over 2,6 million subscribers and customers and how to start a shitstorm on us. Our new public relation strategy!"
Well, i'm never going near a Buc-Ee’s ever again. That first manager had such a condescending attitude, and the added "The cops are outside" after directly apologizing (even though there was absolutely no need for you to) hurts my heart.
@@trevor8419 to the manager of a gas station, "managing a gas station" is their livelihood, not something they do for fun. So while the manager was being petty, they're not being petty for 0 reason.
Especially since the toy was in a shopping basket and he was clearly planning on buying it and anything else they found that Wrinkle liked. He only abandoned it because of the stupid leash lady. I loved the subtle rebellion from having a contained duck in a carrier, to putting on an invisible leash and letting Wrinkle walk. Those managers were terrible.
@@jeandiatasmith4512 I completely agree! The leash part was funny, along with the employee awkwardly watching the cops have fun with the duck they just permanently banned 🤣 😂
Shame on Buc-Ees! How petty and uptight! Children touch and drool on those toys with more germs. FOLKS, please write to their corporate office to bring justice to this petty bullying.
The music at the end was so sad!! Wrinkle is so CUTE and sweet!!! EVEN THE COP CAME BACK WITH HIS BUDDIES TO PET THE DARLIING. You could tell the original police officer didn't want to trespass them. There are no Buc-Ee's near me, but say the word on how to protest this place. This duo had even made me want to buy those stuffed Buc-Ee's before I'd remembered the name of this video.
How can one store ban someone from ALL locations? That doesn't seem like something that manager should even be able to do. And wasting the cops time over such a petty thing. Honestly that's stupid. If the animal is contained, isn't interrupting business, isn't posing a health concern, isn't destroying property or anything like that, why would it even matter? Stuck up management deserves to get fired.
Even then, I can comprehend a store not wanting animals within it. The fact of the matter is that the first woman who spoke with him had no problem and permitted him to engage in commerce. That's what makes this even more ridiculous.
Man your name pumpkin explains alot about your comment. How can anything be contained if it's not contained by a leash/cage/etc... boy you kids nowadays are ....
I love this dude's duck, but I also don't believe any place should have to make special considerations for fucking ANIMALS when their customers are humans.
So I live close to this buc-ees and saw on the news someone got banned for bringing in a service duck. I clicked on the video and I am shocked that they would call the cops on poor wrinkle. I am so sorry for how the employees treated you.
Not only did she call the cops vs simply asking to leave. But also called corporate to ban them from all locations nationwide. I've never heard of someone doing this kind of thing.
I'm glad the cop was kind though. Even came over with a couple others to pet Wrinkle and to ask about the channel. Good call giving the $50 and leaving the toy; they deserved to see how foolish their actions were.
12:46 Good thing Wrinkle doesn't understand what is being said. I could understand them if Wrinkle were flying around like a crazy duck and wrecked havock in the store. Reality: she is sitting in her stroller and following her human around. She is better behaved than most children and adults 😔
@@firefox524Exactly. Wrinkle doesn't need a toy with bad vibes. So Human changes the situation and spread good vibes and laugh at the capitalists slaves.
Please tell them in person first! Show them the video how nice the interaction was woth the police. We could not even organize a flash mob. Who would want to carry all that junk LOL.
I’m sure the manager is gonna get some talkin to shortly, the PR team is gonna shit themselves after they see Wrinkle has 2 million plus ducklings following em 😂
I was in that store about a week after they opened. The general manager was such a jerk to me. That customer was correct. By law they can not even ask about your service animals. After watching this video I have reaffirmed my belief that it would not make me sad if this store went out of business.
They can ask you if it's a service or support animal, and what service it provides. They can't ask for documentation or a demonstration. Also, a duck is not a legit service animal.
Yeah he’s absolutely correct, you can ask if it’s a service animal and once the answer is yes that’s it, you say have a good day - if it’s no then you ask them to leave. I have a feeling Buccees will be back tracking this shortly but who knows these days.
I just checked the reviews for this Buc-cee's (Kodak TN location) and they have a history of being rude to people with animals, even if they are legit service animal dogs, and especially if they're in a stroller.
@@TorchicNidoran1994 So as long as it's 2 or 3 star, with a detailed explanation, then it won't get flagged even if you were not there in person? Good to know.
I work there its not managements fault its corporates and people are getting so mad at this its there policy its posted on the door, people are just weird and cant see that places have rules.
Absolutely, it needs to be leashed UNLESS it interferes with the task the dog is trained to do. Since this is not a legal service animal and it has no tasks, this is not the case. It is an adorable, well loved pet. The employees are doing the correct thing.
Ducks however cannot legally be service animals so that is irrelevant. Human-name is misinformed or lying that wrinkle is a service duck because theose do not exist in the United States.
Nope, they actually can be! Also, it's TECHNICALLY emotional support, but it's essentially the same thing when it comes down to something like a Duck or a Lizard, since they're basically untrainable minus little tricks and stuff. I have TWO emotional support reptiles: A Redfoot Tortoise named Bowser, and an Argentinian Black & White Tegu named Balthazaar. (Technically, my snake is also one, but he's not super friendly lmao) I often do outings just like this -- LITERALLY because of Seducktive! You literally can never kick me out of wherever I live, even if "reptiles are banned" because of how they are labelled. It protects me AND them.@@benito1620
At least the cops were nice about it, but I’m seriously disappointed in how Buc’ees handled that situation. Nice move making her keep the stuffed animal and the change btw, that part made me laugh!
The cops should have ticketed the bitch Karen at the store for making a false police report. Im so sick of cops "just doing their job" when some idiot calls them. Pathetic
Unfortunately they do this ! And even if you said your violating my rights as a person with disabilities they don’t care they wanna ask basically what the animal is is used for and if your don’t answer they kick you out and say we make the rules
In NY they aren't allowed to ask what the animal is used for. If you say emotional support, like human did. Then that's the end of the questions. It's probably the only good thing about NY
We need to flood Bucees with emails about this. They started off wrong by asking why he has a service animal, big no no. This is terrible PR for the company. This location has some very intolerant employees. Looks bad for the franchise. We dont know that every location would respond this way. Hopefully we can get them unbanned from other location.
Under both Texas and federal law, business may ask whether a dog is, in fact, a service dog, and what the specific task the service dog is trained to help the disabled owner with. (they can't ask for "proof" but those two questions they MAY ask) And yes, it's specifically a DOG. There is no such thing as any other kind of "service animal" under the ADA. (Texas's law mentions a horse in one place) So as dumb and boneheaded as Buc-ees was, here, the "big no no" was absolutely Human-name falsely claiming that Wrinkle is a "service duck" since there is absolutely no such thing. Real disabled people face REAL discrimination all the time, so this is a serious issue and should not be abused. EDIT: but for the record, screw Buc-ees. Seriously. Way to be an evil heartless corporation.
@@Pants4096 Yup, since 2011 only dogs have been recognized by the ADA as service animals. I'd be interested in seeing what the "three forms" he claims to have are, given that Wrinkle is only three years old. Possibly he's confusing it with "emotional support animal," but those are treated the same as pets for purposes of most public areas other than airline flights.
We've been going to that Buc-ees at least once a week since they opened for gas and sandwiches and other items but they just threw a wet blanket on the fun. We don't like people like that. No more Buc-ees for our family.
@@percyhawkins716 - OMG, they weren’t amused that an animal that isn’t allowed in the store was in the store and pecking things. How dare they! 🙄 Rules are rules.
@@CBright7831 Nobody likes nitpicking little nervous-nellies like the people in that store. Sometimes rules get broken just for fun, get over it, life goes on.
Yeah! I promise I'll never go to Buc-Ee's ever again! Even though I never visited this place... I'm Canadian and the closest Buc Ee's is like 1300 km away. (770 miles)
Hey bud, it's me long haired bro aka the "junior attorney" for you and wrinkle I was sorry this happened to you I was there with you 01/16/2024 at buccees y'all deserve justice for what they did as traumatizing and damaging as it was for you I know it was also traumatizing for Wrinkle you both deserve to take this to court as they violated multiple laws within the day my wife Lacy and I are sorry again about the Karen's there
@@Meisprogamer18274 lol even if he and wrinkle don't see this I don't mind I just wanted to do what I felt in my heart was the right thing to do which is defend their rights
Seriously? You're actually making fun of people who really need support animals. Seriously, you have no idea what it's like to be that disabled you need help to even go out in public. This is not what this is. And that's insulting to people who need real help. Do you seriously think Justin needs Wrinkle to go to a Buc-Ee's? Do you really think that's why he has Wrinkle? And emotional support animal is for people who suffer with mental health issues. Is that what you're saying? Come on do better!! It's not Wrinkles fault she's a duck but this stuff comes along with that. And Wrinkle seems fine with it all.
Dude...his duck is pretty cool and everything, but if you can't exist among other humans without an animal then it's not the other humans that are busted.
I give you so much respect. To be banned for no reason at all, even after showing credentials they still had to nerve to call the police and ban you. And you never retaliated or even trying to argue about it! The second manager is miserable person and thought she can show her authority! Buc'cees should be ashamed of themselves. Hire better representation of your company! Now I think I'll avoid Buc'cees while on road trips.
Banned from all Buc-Ee’s for having a duck? Is there something in the water in America? Why are people so bitter with something that's so family-friendly.
I was like: Oh no, lol! Not sure the employee will like that you just mocked her right there. That was funny but not so smart, lol! But then, they deserved to be mocked at for being so rude.
Because Americans are taught since birth that 'they' are the best and 'others' are the worst, and to suspect anyone outside of their 'in-group'. Over 60% of them are globally-above-normal paranoid but think it's normal and a result of their superior 'freedoms'. 50%+ of them are supremacists and bigots of one sort or another, but it might take a day (relief) to many years (nightmare) to discover it. 25% of them are obnoxious frequently (in private and/or public). Lying and deceiving is a way of life here and it's in many of their churches, as is fooling themselves and each other and being obsequious/servile to chosen ones and belligerently-bigoted towards chosen others. Example of something that has never happened to me in any other country I've lived in or visited: over 15 times (over 46 years) I've met seemingly really nice people for first time in US who within minutes or hours verbally bashed me extensively and at least 4 times physically threatened me because I had different tastes in something or that I dared take the side of a 3rd person they were bigoted against and/or verbally bashing. When I moved back to USA as a teen after leaving as a baby, most American males my age were amazed I'd never witnessed real racism or physically attacked in my life (before it all happening within my first 8 months back in the US). Many in US call police on others in the hope the police will beat them up and/or arrest them, or shoot them dead, I'm not joking. I had a paranoid neighbor, a lawyer, who called the FBI at least twice because she imagined I was a drug smuggler who smuggled marijuana from the UK to US, not joking, the FBI threatened to prosecute her fake crime reporting, I would not have even known I wasn't being paranoid about her if I hadn't overheard the whole saga in progress backed up by info from the manager, she ended up going to prison for fake accident insurance scams, but not before the apartment manager of 10 years quit his job over her harassment of him and the building owner refused to evict her. Parents here can lose their kids and charged with child abuse for allowing an 8 year old kid to play unchaperoned in their own backyard for a while while an adult or older kid is in the house, or for kids injuring themselves and the parents can't prove it wasn't their fault. Kids get expelled from schools for defending themselves from being attacked. 8 year old kids can get arrested and physically hurt by cops (many of the violent methods police frequently use here are illegal in the EU) for being loud and uncooperative in class and especially towards cops. US jails are by the worst and most dangerous by '1st world' standards and US laws can be draconian and insane by '1st world' standards. There are tens of thousands in prison here for over 5 years for petty crimes that in the EU (and even for some crimes in Russia) would be sentenced to community service or at most 1 year in jail, and it is common for people who can't afford lawyers to get a lawyer who is under-experienced and/or don't spend more than a few hours preparing for a case. Needless to say people who can hire a law firm to represent them are 5 times more likely to not spend any time in prison then someone who relies on a free public defendant, for the same crime.
Look at the workers that are working at this buc-ees. Says it all !! Anti American, anti happiness !! They just couldn't wait to call the cops and ban the happy white guy and his duck from the store !!
the cops were really chill and they had that sense of “this man did nothing wrong”, even though they still had to follow protocols world war in the replies 😭🙏
@@dudenamed21 cops have a license to literally kill and get away with it. Get paid far over national average: and dont even have a top 10 dangerous job.
@@justins3810 were you not watching the video? compare the cops to the workers. the workers literally hated the guy while the cops literally were praising the duck
@@sdjslkdjlsskldjslkdjsl8262yup. As much as we love Wrinkle, not everybody appreciates an animal coming in poking at the merchandise. I’ve always thought he pre approves the locations, since they’ve always been chill but perhaps not.
Honestly not the first experience of petty I've seen from Buc-ees. You'd be amazed with how much they throw away that doesn't get sold. Literally any holiday merch goes straight to the dumpster if the season ends and it's not purchased.
ESA have no legal right to be in a private business. With that said, this might be the nicest human being Ive ever seen. Duck is really well behaved and wasnt hurting anything
Wrinkle is the most behaved, polite,kind duck ever. Bucees doesnt deserve you. Keep being the most wonderful duck in the world. We love you Wrinkle. ❤love from Hawaii
See this is the kinda stuff that makes me laugh. They’re the ones that will loose business from people watching this video. They are the ones giving themselves a very bad reputation. I love how the cops and all the customers enjoyed the duck. The ending is great when you tell her you don’t want the toy 😂👍🏼👍🏼
She felt so little when he told her to keep the fifty and the toy with the reason why. Hee face turnt so red. Plus i feel like they were looking for a reason to ban Wrinkle. It was something they weren't used to evidence frombthe first lady asking those questions. Which could get Buc-ees in alot of trouble. I seen dogs do more damage in a pet store and they dont get mad.
Banned in every Buc-ee's and he needs to pay for a toy that has been bitten? Ducks don't have teeth! It would require a lot of force if Wrinkle's intention was to damage it. I would sue the hell out of that joint.
And the case would be thrown out or you would lose. They sell food and do on site food prep. I'm pretty sure taking an animal in there is a health code violation in every state. Trying to sue for being thrown out and banned while doing something illegal (even a minor offense) is not going to go well.
Gotta disagree on this one. Just because she doesn't have teeth doesn't mean she doesn't have fluids, germs etc in her mouth. It is unsanitary and I think that every time I see Human Name letting Wrinkle put things in her beak. I think making him pay for the toy was alright, just everything else was a shitshow
Kudos to the cops who showed up. They are a fine example of how law enforcement should behave in situations like this. I love the smile on the first cops face when he saw the duck. 😂 I bet Buc-Ee's will be a little bit on damage control after finding out that he has over 2 million subscribers. At no time did the staff approach him with any grievances about filming, the stuffed animal or the duck. The First Lady who stopped him was okay with it. Police resources should not be wasted under these conditions.
@@goaliesmom No Id is needed the if the person leaves when told.. it is a trespass warning and that's how the law works ... if the person comes back an ID is needed for a criminal trespass.. which you can be arrested for
If I were a billionaire, I would immediately buy up Buckees and change the mascot to Wrinkle. Then, hire them managers to clean the big Wrinkle statue and feed real Wrinkle grapes. Just because.
While I highly doubt that a duck can be considered a service animal under ADA law, they didn't have to take it that far. Just ask him to leave and escort him out if you're going to enforce the no pet policy. But to call the police and ban him from all property? Do they have nothing better to do? And the stuffie was in no way damaged. I've seen kids damage merchandise and their parents not be forced to pay for it. 🙄
All they had to do was say "Excuse me sir, we love your duck however it's not allowed in the store." They didn't have to call the police and trespass the guy. They can keep their beaver nuggets.
Imagine calling 911: '"what's the emergency ? " There is a man with a duck in our store. "okay ? And what is the problem exactly ? " The duck bit our beaver mascot.. They could make the best out of it, instead they choose savage... Glad the cops were pretty chill about it. No worries Human Name and Wrinkle, there are plenty of great other places to discover. Adventure, ahoy !
I can understand them having a policy of not allowing Wrinkle in the store. That being said, banning him from all stores, AND worse yet, making him pay for the stuffed animal was beyond petty. Beyond!!!! Unless Wrinkle actually damaged the toy, I can't see how they justify that.
Awww.. We love you Wrinkle. It broke my heart when I heard the words catch in his throat when the Human said,"NO, I don'at want the thing." I agree that It was meanness on top of ignorance to bring it out in the first place. I too, will not deal with Bucc0ee's ever again.
People that go out their way to do this annoys the hell out of me cause wrinkle is not scaring anyone in that store😂. you can literally just tell everyone loves wrinkle.
Buc- ees' s uptight. A sales rep comes out to charge for the item Wrinkled touched. That's Deep. The officers were chilled. I won't be shopping at Buc-ees .
Those officers were 100% A+ phenomenal! What was that one guy's line, "not to detract from how serious this is... can we get a selfie with your duck?" Did their job. Followed the law. Were cool humans. This is what we want our police to be.
@@MugsyNJ2 Well being kicked out is different than being banned from all establishments! It's actually a plus for Wrinkle. And guess what? Wrinkle doesn't care. She just doesn't care about any of this nonsense. She's just going where her Dad is taking her.
Kinda ridiculous. Although the invisible leash bit was a bit provocative, it shouldn't even have come to that, like she was in a stroller and they told Human Name to contain her, wtf. And then "we're calling the cops" instead of directly asking them to leave first was just dumb.
The owners should apologize to you and wrinkle you are just bringing joy to people and not causing any harm We need more kind people like you you always make me smile
@@spikey420Wrinkle IS a registered emotional support service duck. They registered as a female, at that time they didn't know she was a he. That's why Wrinkle goes by she despite being male. Otherwise the first employee wouldn't have let them in, the second employee wouldn't have ask to put Wrinkle on a leash or caged and the cops wouldn't have been so nice. The cops actually can check that.
4:53 Everybody loves Buc-ee’s. Not anymore with how the manager was acting. A lifetime ban from all locations is beyond overkill and just bad PR. It may be legal for the company to do it, but it is really bad optics
This lovely guy is spreading love happiness ...Wrinkle he brings out with him and the positive vibes he shares..is heartbreaking when ppl are rude to them. Very good vibes for mental health. Lovely vids. I like that saying ..(sorry haven't found your name out yet)..to say in other words one bad experience, means more better experiences around the corner...lovely I remember that 1. I like that your sharing the love out their ..❤ Good on you for not taking the Buckees bear. The history and information you give out is great to us all.. You went out to make a nice memory, with Wrinkle .. Your respectful to ppl and did everything asked of you by snooty shop staff and manager. Keep it up Wrinkle and you make a great duo. From a UK fan
Thank you for sharing this story cause I now know never to go into this place. Wrinkle brought love and happiness and the way y'all was treated was horrible. Id love to see a duck out enjoying her life with her dad or mom. This place doesn't deserve to be in business if this is how they treat customers. Idgaf
I'll NEVER go into Bucees and I'll be telling. All friends, family and have those people pass it on also. This lady is so miserable, no matter how kindly you were to her unhinged behavior. Shame on her for asking about your medical information!! She needs to be the one reported for that. So unnecessary. It goes to show you, no matter how kind and carefree you are, there's always s miserable Karen lurking beyond the shadows plotting to run your day and make others miserable as them.... Disgusting
It wasn't just the 1 lady...it was 2 or 3!!! The first one had to see proof that she was a service animal and left it alone.....the last 2 were bitches...
The cops handled that well. They all knew this was a ridiculous move on Buc-ee's part. I'm here for the cops who love Wrinkle. They all wanted to pet her. That lady in the beenie is an angel. Bless her. Buc-ee's, however... Terrible, rude, overblown reaction, and super petty. I felt second hand pain from this.
Buckys ought to be ashamed of their selves that was uncalled for. I’ve always wanted to go to a Buckys but now I no longer have that desire. Wrinkle is adorable.
We clearly have a man minding his own business and then some Karen’s out of nowhere decide to pick on this man all because he has a duck that’s not hurting anybody and suddenly ban him all just because he has a duck shame on those people #Justice4Wrinkle And furthermore, let’s all form together and give all Buc-ee’s one star reviews on yelp I just did
Calm down. You're not entitled to anything in this world. Also, the American Health Organization states that only dogs can be legally registered as service animals Otherwise, they are just pets. Stores have every right to enforce their policies. Wrinkle is not a Medically prescribed animal so she is not allowed to be in the store. Emotional support animals are not allowed in stores and don't count as service animals. If you break the rules then you are held accountable. Stop calling people Karens for doing their job. The only overly emotional Karen here is you.
No more @Buc-ees for me!!!! Whoever said that kids with dirty hands a drooling and touching stuff is absolutely correct! I’m not shaming children or their parents, I’m shaming Buc-ees!!! That is utterly ridiculous! WRINKLES makes so many people happy! Including me! We love you Wrinkles! And she had on her shoes that are cleaner on the bottom than ours. AND SHE HAD JUST TAKEN A BATH OUTSIDE! I would file a report if it were me. A registered service animal, that’s against the law! Hugs XOXO❤
That is so sad! Wrinkle is an amazing service animal!! I too have a duck named Spark Plug that goes everywhere she can with me and she helps me with my anxiety! I am so sorry they treated you this way. God bless you and Wrinkle!! And we will never go to Buc-ee’s now!
Not a service animal. ESA maybe, but that is not the same as a service animal. And they do not have the same rights/protections. Still a total d*** move from the company though & I fully support any resulting boycott/protests against them.
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I work right down the road from this Buc-Ee's and they have fired and pressed chargers on their own employees over eating a 10 cent slice of cheese lol its not a Duck problem... Its a management problem.... SMH
I can't even fathom the amount of pure concentrated evil it takes to actually pursue charges over such an immensely petty amount of loose change they likely could find out on the pavement.
You serious? What was the charge? Theft? Don’t tell me the police was called in for 10 cent cheese…
WOW
Is this the one in Luling?
@@saberalter1586 cheese they probably charge people 1.20 (or more) for
What the HELL - the second employee did NOT need to act that way! You already were cleared from the first employee! And seriously, how many kids probably chew on or get their germs all over the stuffed animals (and are not forced to pay for the item)? To be banned from every single Buc-ee's is absurd. Even the cops knew this was ridiculous! This is disappointing to see after hearing all the rave about Buc-ee's. I've never visited Buc-ee's nor will I. Sad all around and I hope they fix it!!
Keep in mind this is the manager of one of their stores. Unless you're near that exact store he was banned from, you're not morally obliged or whatever to boycott all buc-ees.
Boycott all of the buc-ee's! This Karen needs to lose her job. She let her title of manager go to her head
@@sdjslkdjlsskldjslkdjsl8262Well Buc-ees is not morally obligated to ban Wrinkle and Human Name from all stores for life either...The duck was a ID'd service animal so what's the issue???
@@msmith7795its a franchise. the manger or owner only represents their location/s. If he talked to a different manager at a different location he probably would get a different response.
@@sdjslkdjlsskldjslkdjsl8262 Since he's banned from every Buc-ee's, that probably means he would have the same problem in any of their locations. So no one is "obliged", of course lol, but boycotting them all would be the right thing to do.
Buc-ee’s called the police on me for doing homework in my car. Was driving back home to Dallas from Austin and the stress of having an assignment due by midnight was weighing on me, so I felt that their insanely massive parking lot was a safe place to get it done. When I showed the cop what I was doing on my laptop, he laughed and said he wished his kids had the same drive to finish their schoolwork. The manager was visibly displeased, scoffed, and flamboyantly marched away after his demand that I leave was shut down by the cop. He clearly had hopes I was up to no good.. still not sorry for disappointing you years later 😅
That's real white privilege. Not getting trespassed from private property.
That’s pathetic from the managers. What else would you have been doing other than like watching youtube or something? It’s not like you’re going to hack into their security cameras or something.
That ain't buccees, that's buck teeth💀
Had a bucees manager yank on my car door cause I was eating in the parking lot. Yes I was eating… my food from Bucees. He told me it wasn’t a dinning room to leave however when he walked away he flipped me off. I had a dashcam so I forwarded it to Bucees HR. They apologized and told me they’d look into the situation. Then informed me that manager had been terminated. Bucees really be being anyone to be manager
Oh my God, they are so pathetic. Good job dude. Bucees are so creepy to me now just from seeing the stuff and I never even been to one. I’ll go for sure they are creepy. Anger problems much.
They could have banned you at one Bucees, but no it had to be every single Bucees in existence, made you pay for a plush toy Wrinkle nibbled on, and even call the cops on you when you were just minding your own business making people smile and laugh, at least the cops were chill about it but the ladies who banned you are true Karens. Justice for Wrinkle!
Even if they'd wanted to have zero tolerance and enforce their "policy" they could still have handled it entirely differently: Invite him to meet with the manager, discuss their concerns, politely ask him to remove Wrinkle from the store, bring up the fact that an animal touching a childrens toy creates a safety problem and that they couldn't sell that toy any more (i'll bet Human-name would have offered right then and there to buy it). A SMART manager would even act like a human being and meet Wrinkle, interact, smile for the camera, and apologize. Maybe even give them some free drinks or Buc-ees merch. They HAD to know this was going out on social media, so it was their opportunity for free good exposure. Instead.... ಠ_ಠ Woe be those poor people fielding calls from angry Wrinkle fans. I mean seriously, THE POLICE!?!?!? Lifetime ban from ALL buceeses? Way to sell yourself as an evil heartless corporation...
Even the Asian lady was a Karen, yuck 😮
@@chesi_7_0_79 Karenism does not discriminate among races, all women have the ability to connect to the Karen within regaredless of social upbringing
...
white ladies just happen to practice Karenism at larger rates
Lets be honest as long as it isnt a bucees near this one I bet he could go in others. What are they going to mail his picture to every single store and be like DONT LET THIS DUCK INSIDE! Other managers at other bucees are probably shaking their head.
Everyone, Buc-ee's has an "F" rating on the Better Business Bureau's website and also lots of complaints.
I have worked in customer service for 30 years, the managers handled this situation very poorly. The mangers calling the police, and then sending someone out to the parking lot with the toy that the duck slightly touched is petty. How many children touch those toys with dirty hands and throw things around, do the parents have to pay for what their children do?
The first employee should have stopped him before he entered the store,with the duck, and had the situation dealt with. The fact that they let him walk through is their own fault.
It sounds like they probably had an issue with the filming but for some reason didn’t want to say that. Back in the early 2000s, I was with a Japanese friend who would have her video came everywhere. We went to a store and the manager came to us and told us that people are complaining about taking video and that we need to stop. That was it. Even if they don’t have set rules on filming, they can just say they don’t accept that. The thing with charging for the stuffed animal is disgusting. That just comes to show that place is a real dump.
@@jilpok1074 Thank you for your reply, you have a good point there.🙏
Right? I've worked in many stores too. And the toys section is always a freakin' mess, sometimes stuff got broken and we just took them of the shelves. No one bats an eye. And here comes this crazy lady asking him to pay because his pet duck bit a toy. Insane.
@@Tranceplant82 I have walked through some stores where even the towels and pillows are thrown about. I do not understand anyone's need to do that. I am one of those strange people that put merchandise back in their proper shelves in stores. My OCD to keep things neat.😕 Thank you for your reply.💕🙏
@@mariemorgan7759 It's not a "need", it's that they do not care at all. They are like: "it's their job to replace it anyway". You seem to be patient. I understand that I have no choice but to replace stuff but it's still pisses me off. Lol! Have a good day. 🙂
Buc-ee's: "Let us show you how to piss-off over 2,6 million subscribers and customers and how to start a shitstorm on us. Our new public relation strategy!"
😂😂😂😂😂
Well, i'm never going near a Buc-Ee’s ever again. That first manager had such a condescending attitude, and the added "The cops are outside" after directly apologizing (even though there was absolutely no need for you to) hurts my heart.
Yeah, I love stuck up managers like that too. They think they are all that to begin with, ughhhhhhhhh
Horrible. There was no reason for them to treat Human Name and Wrinkle this way
100% boycott
Imagine taking yourself and your job managing a gas station so seriously.
@@trevor8419 to the manager of a gas station, "managing a gas station" is their livelihood, not something they do for fun.
So while the manager was being petty, they're not being petty for 0 reason.
Unbelievable how they reacted to you, Wrinkle is a beautiful baby!! She didn't do anything wrong only greet people with smiles!
The duck is spreading smiles and joy......This lady....call the cops on good behaving duck. Utterly sad people.
I agree, that lady should get fired.
EVERY. SINGLE. BUC-EES for that?!?! Not one person was upset in there but the employees.. THEN THEY MAKE U BUY IT? Im disgusted
Especially since the toy was in a shopping basket and he was clearly planning on buying it and anything else they found that Wrinkle liked. He only abandoned it because of the stupid leash lady. I loved the subtle rebellion from having a contained duck in a carrier, to putting on an invisible leash and letting Wrinkle walk. Those managers were terrible.
@@jeandiatasmith4512 I completely agree! The leash part was funny, along with the employee awkwardly watching the cops have fun with the duck they just permanently banned 🤣 😂
They were mad the duck had more attention than the beaver..
Someone sue Buccee’s.
Shame on Buc-Ees! How petty and uptight! Children touch and drool on those toys with more germs. FOLKS, please write to their corporate office to bring justice to this petty bullying.
right, some kids be nasty and sticky
All I know is I would like to avoid this particular location at all costs.
Dawg file a lawsuit against Buc-ees duck rights are still things
Forgrt writing, call corporate. I hope Wrinkles dad filed lawsuit against them.
Absolutely well said!
The music at the end was so sad!! Wrinkle is so CUTE and sweet!!! EVEN THE COP CAME BACK WITH HIS BUDDIES TO PET THE DARLIING. You could tell the original police officer didn't want to trespass them. There are no Buc-Ee's near me, but say the word on how to protest this place. This duo had even made me want to buy those stuffed Buc-Ee's before I'd remembered the name of this video.
How can one store ban someone from ALL locations? That doesn't seem like something that manager should even be able to do. And wasting the cops time over such a petty thing. Honestly that's stupid. If the animal is contained, isn't interrupting business, isn't posing a health concern, isn't destroying property or anything like that, why would it even matter? Stuck up management deserves to get fired.
Even then, I can comprehend a store not wanting animals within it. The fact of the matter is that the first woman who spoke with him had no problem and permitted him to engage in commerce. That's what makes this even more ridiculous.
You need to get pinned
Here ya go!
Your comment got a 📍 from SeDUCKtive!
Great point.
Man your name pumpkin explains alot about your comment. How can anything be contained if it's not contained by a leash/cage/etc... boy you kids nowadays are ....
I love that the cop returned with reinforcements, but only because they all wanted to pet the duck.
Right. 3 cops for duck. Cops are absolutely pathetic
Yeah, that was pretty cute.
@@justins3810okay as much as I hate cops you gotta admit you'd call your coworkers in if you saw a guy with a cute duck too
@@justins3810you are the pathetic one. This is cute.
@@ShadowIsABaby Of course its cute. I know its cute.
Buc-ee's Disgusting Bad Manager !! We Still Love (seDUCKtive) Many Blessing 😘😘😍😍😍😍🥰🥰🥰
Yes
You can tell the cop even was thinking “ok this is ridiculous, this is the coolest duck ever.”
I love this dude's duck, but I also don't believe any place should have to make special considerations for fucking ANIMALS when their customers are humans.
The cops were nice you can tell
@@macethorns1168News Flash. Humans are animals.
Talk about a waste of police resources and tax payer money!
@@hazmat1978 “you mean you’re calling us to come trespass…. A duck?”
“Heres a fifty, i dont wanna deal with buccees” 😂😂😂
What a chad
👏👏👏 mood
Karen could probably be fired for taking that $50. ⚖️4🦆, 🪛🦫
Heart of gold ❤️🥇and contempt mostly
So I live close to this buc-ees and saw on the news someone got banned for bringing in a service duck. I clicked on the video and I am shocked that they would call the cops on poor wrinkle. I am so sorry for how the employees treated you.
Not only did she call the cops vs simply asking to leave. But also called corporate to ban them from all locations nationwide. I've never heard of someone doing this kind of thing.
What is their Google or Yelp page so we can post negative reviews?
@@ComicTopia good idea. Look on google maps and the place and give low ratings to stop Buccee’s and shut them down.
I'm glad the cop was kind though. Even came over with a couple others to pet Wrinkle and to ask about the channel. Good call giving the $50 and leaving the toy; they deserved to see how foolish their actions were.
12:46 Good thing Wrinkle doesn't understand what is being said.
I could understand them if Wrinkle were flying around like a crazy duck and wrecked havock in the store. Reality: she is sitting in her stroller and following her human around. She is better behaved than most children and adults 😔
I thought she wasn't even physically able to fly. I was surprised when he didn't use that as an argument
@@BlackPlectrum Right! Most Pekin ducks cannot fly! They are too heavy.
@@BlackPlectrumIts shown she can get up a foot or two in the air for a few seconds but that's it. She can't fly around
I;m sorry you were treated that way. I have left a comment on their website. Love you guys!
You’re the best, Kat 😎🍀🦢❤️
Paying $50 for the $16 "damaged" stuffed toy, and then telling her to keep both the 50 and the toy, was epic.
It really shows how Human Name just wanted to avoid any potential problems. Good vibes only.
Boss moves
They tried to rub it in his face, he slaps it back right into theirs lol epic! Karens ruin a lot if good things, as we can see here.
@@firefox524Exactly. Wrinkle doesn't need a toy with bad vibes. So Human changes the situation and spread good vibes and laugh at the capitalists slaves.
@@chilenapromedioRU bro you're bringing cringe politics in here for no reason, leave that nonsense outside
I live 5 minutes from a bucees and I promise I will not step one foot inside till they unban Wrinkle, never again.
Please tell them in person first! Show them the video how nice the interaction was woth the police.
We could not even organize a flash mob. Who would want to carry all that junk LOL.
Make petitions and signs as a sign of free speech!
I’m sure the manager is gonna get some talkin to shortly, the PR team is gonna shit themselves after they see Wrinkle has 2 million plus ducklings following em 😂
Good idea, visit Wawa or 7 Eleven.
@@sandrasiecgrist9233 good idea.
I was in that store about a week after they opened. The general manager was such a jerk to me. That customer was correct. By law they can not even ask about your service animals. After watching this video I have reaffirmed my belief that it would not make me sad if this store went out of business.
They can ask you if it's a service or support animal, and what service it provides. They can't ask for documentation or a demonstration. Also, a duck is not a legit service animal.
@@edwardmcelligott9348 you definitely aren't wrong but the way that lady handled it was wild.
not '' if '' , it's ''when''
7:22 Are we just gonna ignore long haired bro for sticking up for Wrinkle and having Human Name's back?? My guy is a real one.
I'm surprised no one is talking about him
Yes! And he was correct about not being able to ask what the service animal is for. At least in the state I live in that is the law.
@@E.C.Animation It's a Federal law.
@@WastedTalent- Oh nice! Thanks for letting me know and everyone know. I couldn't remember for sure. 😅
Yeah he’s absolutely correct, you can ask if it’s a service animal and once the answer is yes that’s it, you say have a good day - if it’s no then you ask them to leave. I have a feeling Buccees will be back tracking this shortly but who knows these days.
I've always wanted to visit a Buc-ee's but because of this I will avoid them. Justice for Wrinkle.
I went before and it was a mistake. Way too crowded and busy. I didn't understand the hype for a glorified gas station.
@@Sang15Mitang here in Iowa we have the world's largest truck stop. It's a utopia for truckers and a tourist trap for anyone else lol.
@@justingarwood606 but it's not really that good anyways
Same. I've heard other horror stories. They aren't pleasant to people.
pin this comment and like
I hope they can find it in their hearts to lift the ban.
I won't shop at Buc-ee's until then.
I just checked the reviews for this Buc-cee's (Kodak TN location) and they have a history of being rude to people with animals, even if they are legit service animal dogs, and especially if they're in a stroller.
I'm going to go give them 1 star straight away!
There's no point doing that, they just flag fake reviews and get them all deleted.
@@IllusionQueen4Evathat's why you give 2 or 3 star reviews and give a detailed explanation why
@@TorchicNidoran1994 So as long as it's 2 or 3 star, with a detailed explanation, then it won't get flagged even if you were not there in person? Good to know.
I work there its not managements fault its corporates and people are getting so mad at this its there policy its posted on the door, people are just weird and cant see that places have rules.
Actually, service animals are not required to be on leash or restrained, as that may prevent them from doing their trained job(s). The ADA agrees.
Absolutely, it needs to be leashed UNLESS it interferes with the task the dog is trained to do. Since this is not a legal service animal and it has no tasks, this is not the case. It is an adorable, well loved pet. The employees are doing the correct thing.
@@coloradocitizen6478 I said this and got absolutely battered being told I need to learn about ESA's when I was talking about the service animal laws😭
Ducks however cannot legally be service animals so that is irrelevant. Human-name is misinformed or lying that wrinkle is a service duck because theose do not exist in the United States.
Nope, they actually can be! Also, it's TECHNICALLY emotional support, but it's essentially the same thing when it comes down to something like a Duck or a Lizard, since they're basically untrainable minus little tricks and stuff. I have TWO emotional support reptiles: A Redfoot Tortoise named Bowser, and an Argentinian Black & White Tegu named Balthazaar. (Technically, my snake is also one, but he's not super friendly lmao) I often do outings just like this -- LITERALLY because of Seducktive! You literally can never kick me out of wherever I live, even if "reptiles are banned" because of how they are labelled. It protects me AND them.@@benito1620
@@benito1620 didn't a girl from the United States became famous for her Service Peacock?
They should be ashamed. You brought smiles to many in there. ❤❤❤
At least the cops were nice about it, but I’m seriously disappointed in how Buc’ees handled that situation. Nice move making her keep the stuffed animal and the change btw, that part made me laugh!
18:53 the look on his face was like “try not to laugh”
The cops should have ticketed the bitch Karen at the store for making a false police report. Im so sick of cops "just doing their job" when some idiot calls them. Pathetic
Why? Any establishment should have the right to deny access to anyone or any animal for any reason they see fit.
@@thatgirlreacts5465 Sure why not? You will be the favorite type of person once the invasion begins....??? ... or however you'd like to word it.
@@justins3810 what? Are you drunk?
I live in Texas and will never visit Buc'ees again. How dare them be rude to Wrinkle.
If this was the world's largest BucEes, then it was Tennessee.
Good! Bucees isn’t that good anyways. It’s overrated.
@@billandjenweddingTennessee for me is just redneck new Jersey to me honestly
@@kimchi8022hell yeah same here…….those sales people are shameless 😂😂😂
@@kimchi8022completely and ridiculously overrated.
Im glad the guy with the glasses told that lady what was up!!! It's a total violation of the law.
Unfortunately they do this ! And even if you said your violating my rights as a person with disabilities they don’t care they wanna ask basically what the animal is is used for and if your don’t answer they kick you out and say we make the rules
It’s not a violation. They are allowed to ask what service he provides. They are not allowed to ask for paperwork which the employee did not do.
In NY they aren't allowed to ask what the animal is used for. If you say emotional support, like human did. Then that's the end of the questions. It's probably the only good thing about NY
We need to flood Bucees with emails about this. They started off wrong by asking why he has a service animal, big no no. This is terrible PR for the company. This location has some very intolerant employees. Looks bad for the franchise. We dont know that every location would respond this way. Hopefully we can get them unbanned from other location.
Under both Texas and federal law, business may ask whether a dog is, in fact, a service dog, and what the specific task the service dog is trained to help the disabled owner with. (they can't ask for "proof" but those two questions they MAY ask) And yes, it's specifically a DOG. There is no such thing as any other kind of "service animal" under the ADA. (Texas's law mentions a horse in one place) So as dumb and boneheaded as Buc-ees was, here, the "big no no" was absolutely Human-name falsely claiming that Wrinkle is a "service duck" since there is absolutely no such thing. Real disabled people face REAL discrimination all the time, so this is a serious issue and should not be abused.
EDIT: but for the record, screw Buc-ees. Seriously. Way to be an evil heartless corporation.
@@Pants4096if he said he has three pieces of documentation proving she is a service animal then how can you immediately assume he was lying???
@@Pants4096 Yup, since 2011 only dogs have been recognized by the ADA as service animals. I'd be interested in seeing what the "three forms" he claims to have are, given that Wrinkle is only three years old. Possibly he's confusing it with "emotional support animal," but those are treated the same as pets for purposes of most public areas other than airline flights.
I sent a note over instagram
Please disclose this location if you know it
I'm in favor of boycotting Buc-ees for the way they treated Wrinkle.
Do you know which specific location this was so I can rate
For the record, this is the Buc-ees in Kodak, Tennessee. Do with that information what you will ;)
@@Pat4ever.You are the hero we needed
@@Pat4ever.#justiceforwrinkle
@@Pat4ever. thank you so much for your help!
We've been going to that Buc-ees at least once a week since they opened for gas and sandwiches and other items but they just threw a wet blanket on the fun. We don't like people like that.
No more Buc-ees for our family.
Why? Because a duck was not allowed in the establishment and was pecking at things?
@@CBright7831
No, but because they were such humorless jerks about it.
@@percyhawkins716 - OMG, they weren’t amused that an animal that isn’t allowed in the store was in the store and pecking things. How dare they! 🙄 Rules are rules.
@@CBright7831
Nobody likes nitpicking little nervous-nellies like the people in that store. Sometimes rules get broken just for fun, get over it, life goes on.
I think Buc-ee needs to take a lesson from Chuck-E (Cheese) who welcomed Wrinkle with open arms!
Not to mention Wendy’s, McDonalds and many others.
Who could ever ban wrinkle? She’s innocent!
I think I’m probably going to boycott Buc-ee’s until you’re unbanned
Hey Nathan it’s good to see you again I didn’t expect you to be here but I’m glad you are because this accident those Karen’s did is completely BS
Wrinkle is a male duck
@@TheAETHER22 but identifies as female
Yeah! I promise I'll never go to Buc-Ee's ever again!
Even though I never visited this place... I'm Canadian and the closest Buc Ee's is like 1300 km away. (770 miles)
#MeToo
Hey bud, it's me long haired bro aka the "junior attorney" for you and wrinkle I was sorry this happened to you I was there with you 01/16/2024 at buccees y'all deserve justice for what they did as traumatizing and damaging as it was for you I know it was also traumatizing for Wrinkle you both deserve to take this to court as they violated multiple laws within the day my wife Lacy and I are sorry again about the Karen's there
I hope he sees this
@@Meisprogamer18274 lol even if he and wrinkle don't see this I don't mind I just wanted to do what I felt in my heart was the right thing to do which is defend their rights
you were awesome to stand up to the karen
What you did for them was very honorable of you :D respects to you my good sir
@@Hippyboo honestly I just love and protect all animals and people to the best of my abilities it's just being a decent human being
WE NEED A PETITION TO UNBAN THIS MAN AND QUEEN WRINKLE
Yesss
I think he said it’s the biggest Buc ees so we gotta go there and protest
Wrinkle is a male
@@TheAETHER22 no
@@BigSnowBallsGale yesssss go there with signs and say unbann wrinkle and human name
You’d think a place with an animal mascot would be understanding of emotional support animals.
Seriously? You're actually making fun of people who really need support animals. Seriously, you have no idea what it's like to be that disabled you need help to even go out in public. This is not what this is. And that's insulting to people who need real help.
Do you seriously think Justin needs Wrinkle to go to a Buc-Ee's? Do you really think that's why he has Wrinkle? And emotional support animal is for people who suffer with mental health issues. Is that what you're saying? Come on do better!!
It's not Wrinkles fault she's a duck but this stuff comes along with that. And Wrinkle seems fine with it all.
I wish he would sue them
@@BsTheLadynredwhat is blud waffling about :skull:
Dude...his duck is pretty cool and everything, but if you can't exist among other humans without an animal then it's not the other humans that are busted.
@@deejdarkstar i think is sucks 😔 😡 😡 😡 😡
I give you so much respect. To be banned for no reason at all, even after showing credentials they still had to nerve to call the police and ban you. And you never retaliated or even trying to argue about it! The second manager is miserable person and thought she can show her authority! Buc'cees should be ashamed of themselves. Hire better representation of your company! Now I think I'll avoid Buc'cees while on road trips.
Banned from all Buc-Ee’s for having a duck? Is there something in the water in America? Why are people so bitter with something that's so family-friendly.
That employee took serious offense to the invisible leash skit. She felt disrespected and lashed out, it's quite clear from the video.
America is having a big problem with things that are none of their business and completely harmless recently.
(*cough cough trans panic cough cough")
@@raptorsedge6866troons trying not to make everything about themselves challenge (impossible)
@@benito1620 Listen, I'm just concerned for my future, ok? It'd be good for more people to know about it so I don't die.
A reflection of today's insane society...
The invisible leash part had me laughing so hard as she followed you out with no leash 😂 and then the $50 for good vibes only 😝
I was like: Oh no, lol! Not sure the employee will like that you just mocked her right there. That was funny but not so smart, lol! But then, they deserved to be mocked at for being so rude.
Why do people in the USA always call the police for the most pettiest shit ever?
because they know they can and the cops as you see here are forced to do shit they dont like.
Because Americans are taught since birth that 'they' are the best and 'others' are the worst, and to suspect anyone outside of their 'in-group'. Over 60% of them are globally-above-normal paranoid but think it's normal and a result of their superior 'freedoms'. 50%+ of them are supremacists and bigots of one sort or another, but it might take a day (relief) to many years (nightmare) to discover it. 25% of them are obnoxious frequently (in private and/or public). Lying and deceiving is a way of life here and it's in many of their churches, as is fooling themselves and each other and being obsequious/servile to chosen ones and belligerently-bigoted towards chosen others. Example of something that has never happened to me in any other country I've lived in or visited: over 15 times (over 46 years) I've met seemingly really nice people for first time in US who within minutes or hours verbally bashed me extensively and at least 4 times physically threatened me because I had different tastes in something or that I dared take the side of a 3rd person they were bigoted against and/or verbally bashing. When I moved back to USA as a teen after leaving as a baby, most American males my age were amazed I'd never witnessed real racism or physically attacked in my life (before it all happening within my first 8 months back in the US). Many in US call police on others in the hope the police will beat them up and/or arrest them, or shoot them dead, I'm not joking. I had a paranoid neighbor, a lawyer, who called the FBI at least twice because she imagined I was a drug smuggler who smuggled marijuana from the UK to US, not joking, the FBI threatened to prosecute her fake crime reporting, I would not have even known I wasn't being paranoid about her if I hadn't overheard the whole saga in progress backed up by info from the manager, she ended up going to prison for fake accident insurance scams, but not before the apartment manager of 10 years quit his job over her harassment of him and the building owner refused to evict her. Parents here can lose their kids and charged with child abuse for allowing an 8 year old kid to play unchaperoned in their own backyard for a while while an adult or older kid is in the house, or for kids injuring themselves and the parents can't prove it wasn't their fault. Kids get expelled from schools for defending themselves from being attacked. 8 year old kids can get arrested and physically hurt by cops (many of the violent methods police frequently use here are illegal in the EU) for being loud and uncooperative in class and especially towards cops. US jails are by the worst and most dangerous by '1st world' standards and US laws can be draconian and insane by '1st world' standards. There are tens of thousands in prison here for over 5 years for petty crimes that in the EU (and even for some crimes in Russia) would be sentenced to community service or at most 1 year in jail, and it is common for people who can't afford lawyers to get a lawyer who is under-experienced and/or don't spend more than a few hours preparing for a case. Needless to say people who can hire a law firm to represent them are 5 times more likely to not spend any time in prison then someone who relies on a free public defendant, for the same crime.
Who cares? Maybe it will save a few taxpayers from being robbed by these Road Pirates for exceeding a frigging speed limit.
Because they are petty people who don't want others to enjoy life because they can't and won't.
Look at the workers that are working at this buc-ees. Says it all !! Anti American, anti happiness !! They just couldn't wait to call the cops and ban the happy white guy and his duck from the store !!
the cops were really chill and they had that sense of “this man did nothing wrong”, even though they still had to follow protocols
world war in the replies 😭🙏
fr
For sure. That cop was super nice and even smiled at Wrinkle & everything. You can tell he is a good man.
@@dudenamed21 cops have a license to literally kill and get away with it. Get paid far over national average: and dont even have a top 10 dangerous job.
"Just doing my job" I'm sorry. I have no respect for these cops at all.
@@justins3810 were you not watching the video? compare the cops to the workers. the workers literally hated the guy while the cops literally were praising the duck
More discrimination against ducks, we should protest in support of all ducks around the world.
RELEASE THE QUACKEN!! 💛😱
Tell me you inexplicably love Biden, but don't use those words exactly.
What? @@macethorns1168
@@macethorns1168huh?
Duck lives matter.
They banned him but then made him pay for a stuffed animal the duck touched??? That is beyond petty 😂
Fr
And the fact they said “damaged”, like did you not see clearly that she poked it 🙄
I knew this was gonna happen the last 30 times I saw the duck "bite" stuffed animals. It's nonsensical but it's gonna happen eventually at some store.
@@sdjslkdjlsskldjslkdjsl8262yup. As much as we love Wrinkle, not everybody appreciates an animal coming in poking at the merchandise. I’ve always thought he pre approves the locations, since they’ve always been chill but perhaps not.
Honestly not the first experience of petty I've seen from Buc-ees. You'd be amazed with how much they throw away that doesn't get sold. Literally any holiday merch goes straight to the dumpster if the season ends and it's not purchased.
I hope some senior management of Buc-Ees sees this and tell their branch staff to use a bit of common-sense in future.
More likely it's the senior management that created some kind of anti-animal rule that these people had to follow or lose their jobs.
And punish the Karen's who work there🤨
ESA have no legal right to be in a private business. With that said, this might be the nicest human being Ive ever seen. Duck is really well behaved and wasnt hurting anything
Wrinkle is the most behaved, polite,kind duck ever. Bucees doesnt deserve you. Keep being the most wonderful duck in the world. We love you Wrinkle. ❤love from Hawaii
Plot twist. Buc-Ee's apologizes and decides to rename themselves Duc-Ee's while making Wrinkle the official mascot.
Whoo hoo!
best ending
They renamed themselves to Buc-Brokee's.
@@lovesnakeden HELP
YAAASSSS!!! 😂
See this is the kinda stuff that makes me laugh. They’re the ones that will loose business from people watching this video. They are the ones giving themselves a very bad reputation. I love how the cops and all the customers enjoyed the duck. The ending is great when you tell her you don’t want the toy 😂👍🏼👍🏼
Never knew a place like buc-ees was so closed minded and arrogant towards ducks, unacceptable 😭😠
Those managers make me deeply sad and absolutely wasted the time of law enforcement.
Definitely. Whoever likes Wrinkle will try to sue Buccee’s
Wrinkle and Human are doing them free advertisement, and this is how they treat them !
I know I am never going to any of their branches again !
So Wrinkle can nibble on freaking Gucci, but not a $15 plushie. Understandable, have a great day.
LOL
Hey, it's 16.44 $
@@BlackPlectrum with taxes
Imagine you work for Buc-Ee's public relations and your phone starts going crazy at 3am one morning.
Doubt they care but I would avoid Buc-Eee in that location especially.
I would quit that job if I get a call at 3am in the morning
She felt so little when he told her to keep the fifty and the toy with the reason why. Hee face turnt so red. Plus i feel like they were looking for a reason to ban Wrinkle. It was something they weren't used to evidence frombthe first lady asking those questions. Which could get Buc-ees in alot of trouble. I seen dogs do more damage in a pet store and they dont get mad.
"Alright man, we gotta come pet the duck." Great experience! Wrinkle for life!
Banned in every Buc-ee's and he needs to pay for a toy that has been bitten? Ducks don't have teeth! It would require a lot of force if Wrinkle's intention was to damage it. I would sue the hell out of that joint.
Right? And gross kids touched the same item but Wrinkle can't?
And the case would be thrown out or you would lose. They sell food and do on site food prep. I'm pretty sure taking an animal in there is a health code violation in every state. Trying to sue for being thrown out and banned while doing something illegal (even a minor offense) is not going to go well.
@@hackerx7329emotional support animals are legally acknowledged for a reason.
@@hackerx7329 you do realize wrinkle is a registered service animal right?
Gotta disagree on this one. Just because she doesn't have teeth doesn't mean she doesn't have fluids, germs etc in her mouth. It is unsanitary and I think that every time I see Human Name letting Wrinkle put things in her beak. I think making him pay for the toy was alright, just everything else was a shitshow
Kudos to the cops who showed up. They are a fine example of how law enforcement should behave in situations like this. I love the smile on the first cops face when he saw the duck. 😂
I bet Buc-Ee's will be a little bit on damage control after finding out that he has over 2 million subscribers. At no time did the staff approach him with any grievances about filming, the stuffed animal or the duck. The First Lady who stopped him was okay with it. Police resources should not be wasted under these conditions.
except they did not need his ID
They had to have his name for the trespass. @@joescambait
@@goaliesmom No Id is needed the if the person leaves when told.. it is a trespass warning and that's how the law works ... if the person comes back an ID is needed for a criminal trespass.. which you can be arrested for
If I were a billionaire, I would immediately buy up Buckees and change the mascot to Wrinkle. Then, hire them managers to clean the big Wrinkle statue and feed real Wrinkle grapes. Just because.
hire them as Wrinkle's personal servants lol
Duck song????
Remember you're still very welcome at the I-80 World's Largest Truck Stop in Iowa, Wrinkle!
WRINKLE ♥️🦆♥️just got a NEW SUBSCRIBER!
How dare they ban these two good earthlings?
While I highly doubt that a duck can be considered a service animal under ADA law, they didn't have to take it that far. Just ask him to leave and escort him out if you're going to enforce the no pet policy. But to call the police and ban him from all property? Do they have nothing better to do? And the stuffie was in no way damaged. I've seen kids damage merchandise and their parents not be forced to pay for it. 🙄
All they had to do was say "Excuse me sir, we love your duck however it's not allowed in the store." They didn't have to call the police and trespass the guy. They can keep their beaver nuggets.
Imagine calling 911: '"what's the emergency ? " There is a man with a duck in our store. "okay ? And what is the problem exactly ? " The duck bit our beaver mascot..
They could make the best out of it, instead they choose savage... Glad the cops were pretty chill about it. No worries Human Name and Wrinkle, there are plenty of great other places to discover. Adventure, ahoy !
Wrinkle bathing was so cute!
I can understand them having a policy of not allowing Wrinkle in the store. That being said, banning him from all stores, AND worse yet, making him pay for the stuffed animal was beyond petty. Beyond!!!! Unless Wrinkle actually damaged the toy, I can't see how they justify that.
Awww.. We love you Wrinkle. It broke my heart when I heard the words catch in his throat when the Human said,"NO, I don'at want the thing." I agree that It was meanness on top of ignorance to bring it out in the first place.
I too, will not deal with Bucc0ee's ever again.
People that go out their way to do this annoys the hell out of me cause wrinkle is not scaring anyone in that store😂. you can literally just tell everyone loves wrinkle.
That duck behaves better than some people in a store. Petty staff at this store chain.
Buc- ees' s uptight. A sales rep comes out to charge for the item Wrinkled touched. That's Deep. The officers were chilled. I won't be shopping at Buc-ees .
Those officers were 100% A+ phenomenal! What was that one guy's line, "not to detract from how serious this is... can we get a selfie with your duck?" Did their job. Followed the law. Were cool humans. This is what we want our police to be.
Honestly, I'm surprised this hasn't happened before. Poor Wrinkle, it's not her fault she's a duck.
You're not wrong, but humans made all of this civilization to get away from nature.
@sasukeuchiha8801 And Wrinkles feelings aren't hurt, so that's important to me. 😁
So far, Wrinkle's been kicked out of an apple orchard and a Tesla dealership. It doesn't happen often but it happens.
@@MugsyNJ2 if I had a shop front or store I'd gladly invite them in. I'd see it as a free global shout out for my buisness and it's products.
@@MugsyNJ2 Well being kicked out is different than being banned from all establishments! It's actually a plus for Wrinkle. And guess what? Wrinkle doesn't care. She just doesn't care about any of this nonsense. She's just going where her Dad is taking her.
He even had his duck in a stroller
Geez, this guy and his duck was not hurting anything
Unbelievable how uptight Buc ee"s store management are.... But it would be okay if the duck were on a leash?!😂
the leash bit makes no sense..she was already contained. she kept coming up with scenarios as excuses
Kinda ridiculous. Although the invisible leash bit was a bit provocative, it shouldn't even have come to that, like she was in a stroller and they told Human Name to contain her, wtf. And then "we're calling the cops" instead of directly asking them to leave first was just dumb.
Yeah, he shouldn't have done the invisible leash bit. It made him look like he was purposely trying to cause a problem
Wrinkle for President
The owners should apologize to you and wrinkle you are just bringing joy to people and not causing any harm We need more kind people like you you always make me smile
"not causing any harm" as the guy is faking a service animal
@@spikey420dam did a duck murder your family? Why the hate on a duck with no way to harm you.
@@spikey420 I’m sure it is an emotional service duck!
@@spikey420Wrinkle IS a registered emotional support service duck. They registered as a female, at that time they didn't know she was a he. That's why Wrinkle goes by she despite being male.
Otherwise the first employee wouldn't have let them in, the second employee wouldn't have ask to put Wrinkle on a leash or caged and the cops wouldn't have been so nice. The cops actually can check that.
@@LunaDoesGacha emotional support animals have no access rights
Love how positive you are, and how Wrinkle make happy so many people! Good vibes for you guys and Wrinkle!
7:40 I love how the guy defended him by the way
4:53 Everybody loves Buc-ee’s. Not anymore with how the manager was acting. A lifetime ban from all locations is beyond overkill and just bad PR. It may be legal for the company to do it, but it is really bad optics
Boycotting bucees forever. Shameful treatment and harassment. You have millions of viewers, their loss.
This lovely guy is spreading love happiness ...Wrinkle he brings out with him and the positive vibes he shares..is heartbreaking when ppl are rude to them.
Very good vibes for mental health.
Lovely vids.
I like that saying ..(sorry haven't found your name out yet)..to say in other words one bad experience, means more better experiences around the corner...lovely I remember that 1.
I like that your sharing the love out their ..❤
Good on you for not taking the Buckees bear. The history and information you give out is great to us all..
You went out to make a nice memory, with Wrinkle ..
Your respectful to ppl and did everything asked of you by snooty shop staff and manager.
Keep it up Wrinkle and you make a great duo.
From a UK fan
Do anyone notice how the cop parks in handicap? They don’t want you to break the law, but they break the law lol. 😂
That mean lady had to ruin everything! I'm so sorry this had to happen to you and Wrinkle!🙁
Thank you for sharing this story cause I now know never to go into this place. Wrinkle brought love and happiness and the way y'all was treated was horrible. Id love to see a duck out enjoying her life with her dad or mom. This place doesn't deserve to be in business if this is how they treat customers. Idgaf
Duck makes a really good stew, yummy
Coming from someone who has tattoos all over your neck, yeah, you're classy
@@TEXASLOYAL i sure do and I'm not ashamed of it. Got them all over my arms too and...
@@TEXASLOYAL oh not you being the class act you are coming on here trying to put someone they don't know down for having tattoos, that's classy 🤣😂
@@katieoutler Yeah, those tattoos will look sooooo good when you get older peaches
I'll NEVER go into Bucees and I'll be telling. All friends, family and have those people pass it on also.
This lady is so miserable, no matter how kindly you were to her unhinged behavior.
Shame on her for asking about your medical information!! She needs to be the one reported for that. So unnecessary.
It goes to show you, no matter how kind and carefree you are, there's always s miserable Karen lurking beyond the shadows plotting to run your day and make others miserable as them.... Disgusting
It wasn't just the 1 lady...it was 2 or 3!!! The first one had to see proof that she was a service animal and left it alone.....the last 2 were bitches...
That WORMAM...... Has Her BEAVER TIED In a KNOT !!!!!
The cops handled that well. They all knew this was a ridiculous move on Buc-ee's part. I'm here for the cops who love Wrinkle. They all wanted to pet her. That lady in the beenie is an angel. Bless her.
Buc-ee's, however... Terrible, rude, overblown reaction, and super petty. I felt second hand pain from this.
Good Vibes Only! I will never stop at a Buc-ees ever again. You just earned my Subscription! Ups are just around the corner!
#boycottbucees
Buckys ought to be ashamed of their selves that was uncalled for. I’ve always wanted to go to a Buckys but now I no longer have that desire. Wrinkle is adorable.
We clearly have a man minding his own business and then some Karen’s out of nowhere decide to pick on this man all because he has a duck that’s not hurting anybody and suddenly ban him all just because he has a duck shame on those people #Justice4Wrinkle
And furthermore, let’s all form together and give all Buc-ee’s one star reviews on yelp I just did
Duckie bit a Buc-ee. ... Apparently it got damaged.
But he paid for it so it should not have been difficult to forgive.
@@ytcomms3945 well, that still doesn’t change didly dunkables there’s still Karen’s
That wasn’t just a Karen, that’s store policy.
Buc-ees is kind of a yeehaw company I’m not surprised
Calm down. You're not entitled to anything in this world. Also, the American Health Organization states that only dogs can be legally registered as service animals Otherwise, they are just pets. Stores have every right to enforce their policies. Wrinkle is not a Medically prescribed animal so she is not allowed to be in the store. Emotional support animals are not allowed in stores and don't count as service animals. If you break the rules then you are held accountable. Stop calling people Karens for doing their job. The only overly emotional Karen here is you.
No more @Buc-ees for me!!!! Whoever said that kids with dirty hands a drooling and touching stuff is absolutely correct! I’m not shaming children or their parents, I’m shaming Buc-ees!!! That is utterly ridiculous! WRINKLES makes so many people happy! Including me! We love you Wrinkles! And she had on her shoes that are cleaner on the bottom than ours. AND SHE HAD JUST TAKEN A BATH OUTSIDE! I would file a report if it were me. A registered service animal, that’s against the law! Hugs XOXO❤
18:20 Total boss move to give the lady a $ 50 and he told her to keep the change & stuffed animal.
Shame on them - Wrinkle did nothing wrong; their lose
Somebody should start marketing boycott Buc-ees merch. I’m in for a bumper sticker.
Will never go to Buc-ees in my life. How rude and awful of them. On the plus side, Wrinkle bathing was adorable ❤
That is so sad! Wrinkle is an amazing service animal!! I too have a duck named Spark Plug that goes everywhere she can with me and she helps me with my anxiety! I am so sorry they treated you this way. God bless you and Wrinkle!! And we will never go to Buc-ee’s now!
Not a service animal. ESA maybe, but that is not the same as a service animal. And they do not have the same rights/protections. Still a total d*** move from the company though & I fully support any resulting boycott/protests against them.