The reason you can't take the filler cap off is because it's heat activated it won't allow you to open the boiler until it has cooled down a bit it's a safety feature it's deliberately impossible to take off while its hot its to try and save people from getting burnt if you wait 2 or 3 minutes with the power off you'll be able to open as normal. Its a standard feature across all models and brands of steam cleaners 👍🏻
Thankyou for sharing as that’s makes complete sense. The instructions weren’t very clear and it was disappointing as I really wanted to get started on areas the clean 🧽.. thanks 🙏 again
Thank you! Sole reason I'm watching this is because I can't get the cap off. I've waited over half an hour it's not hot but still won't budge despite following instructions... will try again later but will likely return
Hi, I recently bought this unit... Helen thanks for the vid, it was informative. When using this Steamer here are few things to keep in mind. When the green light turns off... does NOT mean ur out of water, The tank can only hold 250 ml Press the Water Cap down to open and close - WHEN you have used the unit... and it is still HOT, Ideally you want to wait till it cools before opening. **** DO NOT OPEN Without Releasing the Steam build up... **** Getting the nozzle of when cleaning to continue cleaning and its still HOT (DO @ OWN RISK): 1. Unplug unit from power 2. Release the Steam from inside by pressing the trigger 3. Use gloves just in case and slowly and I do mean slowly undo the cap and Refill Things that could go wrong When opening without releasing steam: Steam Burns if ur not careful AND if u undo the cap fully it might go flying Rule of thumb: Take the needed precuationary measures, and Make sure u either wait for it to cool, even when cool still Release any leftover pressure buildup. Safety should always come first. Unplug, and use the trigger to release, yes it will let u. I found adding around 30ml vinegar helps with the cleaning process but thats My pref, its up to u if u wish to try this... DO NOT USE 100% vinegar for as little as this costs, it does a good enuf of a job for what I wanted it for Feel free to drop a comment if you found this helpful or have questions.
@@hellohelen75 Your welcome, so now I am wondering if you still have yours? if yes how has it held up? if not, what did u upgrade to? I have been using a combo of 50ml vinegar and the rest water, that seems to work fairly well, curious what you have put in urs? Mine came with 1 piece missing, so will taking it back for exchange, you are ofc correct this unit Wont clean with just steam. I am Considering upgrading to the $89 Kmart 1 just for the simple fact that I cannot reach the ceiling, The new one has the Floor cleaning mats, and the way its setup, looks a lot more like it will have the extra reach to steam clean topside without using ladders. I dont do ladders. Additionally it has 1.2 ltr tank vs 250ml If you havent checked it out, Might be worth a quick glance its called Multi Steam cleaner.
The cap is under pressure and you have to wait till it cools down to safely remove and also an extra safety feature is that you have to push it down to remove
For anyone having issues with the cap, make sure to let it cool down. & put DOWNWARD PRESSURE on the cap & turn towards the open sign. It should come off. It will have it in the manual. 😉
@@hellohelen75 I thought it was me lol cause you tip it up to get a few angles it seems to run out of steam so to speak quickly and needs a rest I was going to do a review but worried it was just user error lol 😂
I bought this appliance based on a tiktok review I saw to clean the grout in my bathroom. set it all up. dismal failure. a nuisance to wait for it to cool down before further use. obvious steam thing ( remembering steam mops). attachments are a bit dicky to put on. the push down steam release is very hard to use, to close at least. I tried the scrubby attachment and used a soluble bathroom cleaner t o help it and although it moved dirt around the taps I think it was mainly the brush that did the work. I could replicate that with a cloth. so not pleased with the steam cleaner, that I had to run all over the city to find!!!
Just bought it for my mum..do u think it's something to take back .???? ▪▪ No point in buying it if it's NOT going to work properly. Got it for the grout around their bath
I’m not sure how well it works on grout as I never got to that stage as you can see. It wouldn’t open when I went to refill to clean the shower.. I reckon use it and then see if it works for you 😌
@@hellohelen75 thanks. One man that made a video on it said you had to push the the cap down and then turn it... like a medicine cap. He also SAID, the brushes are poor quality.." anko" brushes aren't GOOD .. I have their vacuum cleaner. And people are saying it doesn't clean the oven well and the grout...I'll take it back 😮
The reason you can't take the filler cap off is because it's heat activated it won't allow you to open the boiler until it has cooled down a bit it's a safety feature it's deliberately impossible to take off while its hot its to try and save people from getting burnt if you wait 2 or 3 minutes with the power off you'll be able to open as normal. Its a standard feature across all models and brands of steam cleaners 👍🏻
Thankyou for sharing as that’s makes complete sense. The instructions weren’t very clear and it was disappointing as I really wanted to get started on areas the clean 🧽.. thanks 🙏 again
Wow. I ve been trying to take the cap off and not working...thanks..I will wait and take it off
Thank you! Sole reason I'm watching this is because I can't get the cap off. I've waited over half an hour it's not hot but still won't budge despite following instructions... will try again later but will likely return
@@louie-yk1zl Don't forget to push down really hard on the lid as you twist it anti clockwise. If its stone cold and you push hard it will undo.
@@joshbrookes6439I am trying this but I still can’t open the lid. Is there a chance mine is faulty?
Hi, I recently bought this unit... Helen thanks for the vid, it was informative.
When using this Steamer here are few things to keep in mind.
When the green light turns off... does NOT mean ur out of water, The tank can only hold 250 ml
Press the Water Cap down to open and close - WHEN you have used the unit... and it is still HOT, Ideally you want to wait till it cools before opening.
**** DO NOT OPEN Without Releasing the Steam build up... ****
Getting the nozzle of when cleaning to continue cleaning and its still HOT (DO @ OWN RISK):
1. Unplug unit from power
2. Release the Steam from inside by pressing the trigger
3. Use gloves just in case and slowly and I do mean slowly undo the cap and Refill
Things that could go wrong When opening without releasing steam:
Steam Burns if ur not careful AND if u undo the cap fully it might go flying
Rule of thumb: Take the needed precuationary measures, and Make sure u either wait for it to cool, even when cool still Release any leftover pressure buildup. Safety should always come first.
Unplug, and use the trigger to release, yes it will let u.
I found adding around 30ml vinegar helps with the cleaning process but thats My pref, its up to u if u wish to try this... DO NOT USE 100% vinegar
for as little as this costs, it does a good enuf of a job for what I wanted it for
Feel free to drop a comment if you found this helpful or have questions.
Thanks for sharing your feedback! Good to hear your experience too.. 😊
@@hellohelen75 Your welcome, so now I am wondering if you still have yours?
if yes how has it held up?
if not, what did u upgrade to?
I have been using a combo of 50ml vinegar and the rest water, that seems to work fairly well, curious what you have put in urs?
Mine came with 1 piece missing, so will taking it back for exchange, you are ofc correct this unit Wont clean with just steam.
I am Considering upgrading to the $89 Kmart 1 just for the simple fact that I cannot reach the ceiling, The new one has the Floor cleaning mats, and the way its setup, looks a lot more like it will have the extra reach to steam clean topside without using ladders.
I dont do ladders.
Additionally it has 1.2 ltr tank vs 250ml
If you havent checked it out, Might be worth a quick glance its called Multi Steam cleaner.
The cap is under pressure and you have to wait till it cools down to safely remove and also an extra safety feature is that you have to push it down to remove
Hi! Just purchased the steamer after watching your video! Any tips on unscrewing the top? I’ve been trying for more than 10 mins to get it off!
Thanks, I had to push down on the head but apparently if it’s hot it won’t unscrew until it cools down
Your review was really helpful thank you
I saw the Ka pods in the back? Do you recommend them? Do they smell nice? I have a top loader washing machine and was considering them. Thanks!
Love the KA pods! I highly recommend, they clean well and amazing smell.
For anyone having issues with the cap, make sure to let it cool down. & put DOWNWARD PRESSURE on the cap & turn towards the open sign. It should come off.
It will have it in the manual. 😉
Thanks 😊 for feedback
Great review. Thanks. What machine that you use to get the grime off the electric toothbrush holder?
Thank you! Give the Karcher a go..
what steam cleaner do you recommend then?
What is the temperature it comes out? Is it enough to kill dust mites?
It’s very hot steam, it would burn your hand, so I would say yes it would kill dust mites.
Once you pull back the lock and press the buttons in, you don’t have to keep holding the lock 😊
Wish I knew that before. 😆Thanks for sharing
How long did it take for the green light to go on? Waited 20mins and still no green light
Should have booted with 30secs. Seemed like it’s faulty
should only take 3 mins as per manual. try another power point
I have that steamer and found that it was hard to tip it at times steam seemed to come out from the top bit weird
Thanks for sharing 😌.. glad it wasn’t just me..
@@hellohelen75 I thought it was me lol cause you tip it up to get a few angles it seems to run out of steam so to speak quickly and needs a rest I was going to do a review but worried it was just user error lol 😂
My old piranha steam cleaner was awesome but I threw it out. ( idiot) anko unit is pretty ugh.
I couldnt open the cap even by pushing down and turned toword the open sign
I bought this appliance based on a tiktok review I saw to clean the grout in my bathroom. set it all up. dismal failure. a nuisance to wait for it to cool down before further use. obvious steam thing ( remembering steam mops). attachments are a bit dicky to put on. the push down steam release is very hard to use, to close at least. I tried the scrubby attachment and used a soluble bathroom cleaner t o help it and although it moved dirt around the taps I think it was mainly the brush that did the work. I could replicate that with a cloth. so not pleased with the steam cleaner, that I had to run all over the city to find!!!
Thanks for the feedback Deb. Glad I wasn't the only one.
Love the honest review
🙏
I have a Anko steam cleaner but the caps stuck
Wait for it to cool down....
What about mattress will it clean that
Yes, it will steam that for sure ..
@@hellohelen75 cool thanks I'm going to give it a try
Now selling for $32
Thanks for the update!
Yeah I bought one today for $.32.00 😊, haven't use it hopefully it will work.
Bahaha I can't get the lid off either. What the heck.
Can you clean car seats with this?
Yes you could but not sure how clean they’ll come out
Just bought it for my mum..do u think it's something to take back .????
▪▪ No point in buying it if it's NOT going to work properly.
Got it for the grout around their bath
I’m not sure how well it works on grout as I never got to that stage as you can see. It wouldn’t open when I went to refill to clean the shower.. I reckon use it and then see if it works for you 😌
@@hellohelen75 thanks.
One man that made a video on it said you had to push the the cap down and then turn it... like a medicine cap.
He also SAID, the brushes are poor quality.." anko" brushes aren't GOOD .. I have their vacuum cleaner.
And people are saying it doesn't clean the oven well and the grout...I'll take it back 😮
@@dianne6046 it’s unfortunate for sure
Thanks for reviewing. I just brought his product and now will take it back and get a karcher 😊😊😊
Rocky Hollow
it does not clean. It steams so you can brush with chemicals
Great review, won't be buying that brand
Thanks for the feedback..🙏