"What about this doesn't work for you?" > Calibrated Question "It seems like you have something on your mind"> Labeling for them to reveal more or miss label so they have a chance to correct you "It sounds like you don't trust me"> No, it's not that, I just feel like _________ and that's why I don't think it will work.
I learned this working as a butcher without any fancy books lol.
Spot on ....lol was just reading this
Good stuff!
interesting i cant beleive this only has 7500 views!
What if the customer then repeat “yea.. I just don’t think it will work for me” even after you mirror the last 3 words?
"What about this doesn't work for you?" > Calibrated Question
"It seems like you have something on your mind"> Labeling for them to reveal more
or miss label so they have a chance to correct you
"It sounds like you don't trust me"> No, it's not that, I just feel like _________ and that's why I don't think it will work.
mirroring wouldn't work on Thais. lol