The Dubai Mini Series: E03 - Taiyab Ghafoor on Thriving in the Digital Era

In this podcast episode, Taiyab Ghafoor MBA discusses his journey from a university student working at Burberry, to his current role as Director of Retail at Geekay Group. He reflects on his early experiences in retail and sales (including Carphone Warehouse), the evolution of customer expectations influenced by technology, and the challenges of leading diverse teams in large-scale projects. Taiyab also shares insights into the impact of online shopping on traditional retail and emphasises the importance of a customer-centric culture in business.