2 orders, 1 is 6months old with pressing and 1 that's 4 months old modern teir. I should thank CBCS for their turn around times, it forced me into pressing my own books.
@@consumetheliving I hear you! I started pressing and cleaning on my own 5 years ago. Currently, waiting lists for cleaning and pressing at CBCS and CGC are at 6 months or longer. Therefore, like you, I started cleaning and pressing my own books. The process was slow, tedious, and painful but now I am rather proficient at it.
All the 3rd party grading companies need to have an oversight committee to keep them all held accountable. The publishers should all be able to vote for members of said committee.
@@hobbyhero6973 I heard that same thing in someone’s video today. That would be interesting. I don’t think it’s going to fix the problem, but fingers crossed
@@richb1016 ugly labels regardless of the reason are still ugly and definitely not tipping the scales in anyones favor. I do like that they don’t have a rainbow of colors tho.
@@hobbyhero6973 Absolutely. But after this year in grading company shenanigans, my PC is going to stay largely ungraded. I'd planned on getting my X-Men 100-143 run (UKPV/MJ) and FF 232-293 (MJ/CPV) all slabbed, now I'm planning on selling the slabs of the runs I do have... Friggin clown shoes.
So, I was driving down the road in Plano, Texas near their new location and saw some boxes on the side of the road. I was able to quickly pull over and toss them in my trunk. Guess what was inside! That's right, a dead cat!
At CBCS we value integrity, and it has been a cornerstone of our company from the beginning. We’re launching a full investigation into what appears to be misplaced orders. We deeply apologize to the customers impacted, and we're going to do everything we can to understand what happened, make things right, and make sure nothing like this ever happens again.
While I am glad to hear you value integrity and you are owning this I really believe that the scope of this issue is really too large to be due to anything other than negligence. I hope you are able to successfully resolve this issue for the customers effected but if there aren't substantial changes also implemented then it won't mean a thing.
You know and all your customers know that the books were lost, stolen, or sent to the wrong people. On another note, your fast-past system also sucks. I have been waiting for over 4 1/2 months for several books that were sent in through this so-called 'Fast Pass'. What a joke!
@@hobbyhero6973 After hearing about the huge number of lost books I immediately called and inquired. CBCS says that they are in the encapsulation process and not lost. However, at this point, do I really trust what they have to say; the answer is no. I have no choice at this point but to wait and see. Thank you very kindly for replying to my post. I greatly appreciate it.
I have twelve books there. I've been trying not to worry about it... I have so many problems with CGC and CBCS. I need EGS to step up and start being the next go to!
Be careful about using companies like PGX or EGS. On the upside you will get your comics back quickly & he can custom design your labels. However, there is a lot on the downside. The slabs are rather bulky, EGS does not have copy right and cannot print custom labels using any comics names, logos, or characters, misspellings happen rather often, their grades are not widely accepted (Tony is a one-man show).
@@SwytchComics FYI - I have nothing against EGS. It is just that I have had a bad experience when I had two comics slabbed by Tony. He promised to design a label that I sent him and he returned my slab with a label design that was nothing like what I sent him. On another slab, he misspelled the names of the writer and artist. Hopefully, he has improved on his promises and his spelling since then.
This is why i dont submit any books. I have stuff that would be worth grading but not worth the headache. If i want something i slabbed i usually just try to buy it as a slabbed already book.
Yeah it’s definitely enough to keep a lot of people away from it. This is a catastrophic size issue though. I really don’t see how a company that size can’t have fail safes in place that would make this next to impossible on any level let alone on this scale
I think there might be a precedence to request returns on open orders as well as class action lawsuits. I dont want then to go out of business but they need to held accountable.
I don't want them to go out of business either. However, they have had some issues that have been getting worse rather than better and they really need to turn that around.
Honestly I’m taking a break from submitting my books to these shady, non accountable grading companies. I bust my balls too hard , paid to much for them as is, and my books are too important to me to have them handled so callously. You are just a number to them. They will always have business forever. Nothing will change. The whole industry is a joke. Hopefully this inspires a company with integrity to come to the table and change this screwy industry that is so unreliable, over charging, and frankly stresses me out more than anything. Seriously who is running these shit show companies? How long is this crap going to keep going on for?
Is it perfect? No but it’s not going anywhere. I had hoped that competition would create better options for consumers but seems to be just resulting in more corners cut.
I have 10 books with them that they've had for the past year. Five of them are signed. I've been emailing them to get an update on them but they are radio silent. Their customer service is non-existent.
@@hobbyhero6973 I heard from a friend that CBCS has outsourced their customer service to India. You end up speaking to someone who does not even understand the business they are taking questions for....and the hits just keep on coming!
@@leerogers5318 yes it is outsourced. Big reason I have stopped using them. Little issues became big ordeals and for what to save a few bucks a slab? No thanks.
I agree with all ur points but as a cooperation takes alot to admit when u totally screw up , accountability is need 100% but I feel first step has been taken by admitting they lost a lot of books,I just sent in my very first submission and got it back in 18 days and was very happy with everything,just my opinion.
I feel like an official statement would be a better resolution. I doubt very highly that these are the only books missing currently but I doubt they are being proactive in contacting those effected.
True there is probably more,only time will tell . although customers do select insurance on the books they submit just for things like lost or damaged books
CBCS has NO customer support. That is the problem. You can't get a response or it takes multiple attempts and several months to get any kind of response.
Umm there weren’t grading books at home lol what was said is they were entering books into the system as received but that’s just he said she said kinna thing no actual proof. Second this story is a bit fishy if the books were truly lost insurance should cover it. I’ve had a book that was lost in shipping and cbcs covered it right away. Just saying we need more info on the whole situation.
The phrasing in the post made it sound like they were grading and bringing back for encapsulation. Obviously that’s not confirmation but we also haven’t heard a rebuttal yet with this coming out on Wednesday you would think they would be quick to deny it. As I mentioned this is also not the only recent case of a book being acknowledged by CBCS as lost which does add to the likelihood of the story being true.
So who still has books there?
2 orders, 1 is 6months old with pressing and 1 that's 4 months old modern teir. I should thank CBCS for their turn around times, it forced me into pressing my own books.
@@consumetheliving silver lining! Was a big reason I started too
@@consumetheliving I hear you! I started pressing and cleaning on my own 5 years ago. Currently, waiting lists for cleaning and pressing at CBCS and CGC are at 6 months or longer. Therefore, like you, I started cleaning and pressing my own books. The process was slow, tedious, and painful but now I am rather proficient at it.
@@leerogers5318 Adapt and overcome!!!!
@@consumetheliving Nothing wrong with a little Hearbreak Ridge lines, love 'em. I will do that. Thanks.
Gosh what a bummer! Hopefully they can address their problems.
Yeah, I will be curious to see what their response to their customers is and see what they change going forward.
All the 3rd party grading companies need to have an oversight committee to keep them all held accountable. The publishers should all be able to vote for members of said committee.
Well they are both big enough now to where it could be happening
On the bright side... CBCS's turn-around-times are about to get so much better.
lol I bet!
This year has definitely been an episode of the twilight zone for comic grading
Right? PGX over there just eating popcorn right now.
I keep hoping and hoping GB CBCS will change their label, and surpass CGC as the lead grader. They just keep shouting themselves in the foot.
Someone was saying they may not even be CBCS for much longer. Something about Becket changing the name. With that maybe new labels!
@@hobbyhero6973 I heard that same thing in someone’s video today. That would be interesting. I don’t think it’s going to fix the problem, but fingers crossed
@@richb1016 ugly labels regardless of the reason are still ugly and definitely not tipping the scales in anyones favor. I do like that they don’t have a rainbow of colors tho.
Just say no to inconsistent slab grading companies.
Always an option if your just collecting. If you are reselling it really makes it much quicker and easier to have them third party graded.
@@hobbyhero6973 Absolutely. But after this year in grading company shenanigans, my PC is going to stay largely ungraded. I'd planned on getting my X-Men 100-143 run (UKPV/MJ) and FF 232-293 (MJ/CPV) all slabbed, now I'm planning on selling the slabs of the runs I do have...
Friggin clown shoes.
@@davidnix1590 yeah my PC books have definitely been moved to low priority grading at this point
So, I was driving down the road in Plano, Texas near their new location and saw some boxes on the side of the road. I was able to quickly pull over and toss them in my trunk. Guess what was inside! That's right, a dead cat!
But what was the grade?
At CBCS we value integrity, and it has been a cornerstone of our company from the beginning. We’re launching a full investigation into what appears to be misplaced orders. We deeply apologize to the customers impacted, and we're going to do everything we can to understand what happened, make things right, and make sure nothing like this ever happens again.
While I am glad to hear you value integrity and you are owning this I really believe that the scope of this issue is really too large to be due to anything other than negligence. I hope you are able to successfully resolve this issue for the customers effected but if there aren't substantial changes also implemented then it won't mean a thing.
You know and all your customers know that the books were lost, stolen, or sent to the wrong people. On another note, your fast-past system also sucks. I have been waiting for over 4 1/2 months for several books that were sent in through this so-called 'Fast Pass'. What a joke!
@@leerogers5318 yikes! Have you confirmed they still have them??
@@hobbyhero6973 After hearing about the huge number of lost books I immediately called and inquired. CBCS says that they are in the encapsulation process and not lost. However, at this point, do I really trust what they have to say; the answer is no. I have no choice at this point but to wait and see.
Thank you very kindly for replying to my post. I greatly appreciate it.
@@leerogers5318 well I’m rooting for you man!
I have 5 signature books there since Aug 2021. 🤬
Yeah over a year seems to be pretty common at this point
I have twelve books there. I've been trying not to worry about it... I have so many problems with CGC and CBCS. I need EGS to step up and start being the next go to!
I would just use snap tights at that point for display
Be careful about using companies like PGX or EGS. On the upside you will get your comics back quickly & he can custom design your labels. However, there is a lot on the downside. The slabs are rather bulky, EGS does not have copy right and cannot print custom labels using any comics names, logos, or characters, misspellings happen rather often, their grades are not widely accepted (Tony is a one-man show).
@@leerogers5318 Thanks for the info. I want them to become more reputable. Maybe in time.
@@SwytchComics FYI - I have nothing against EGS. It is just that I have had a bad experience when I had two comics slabbed by Tony. He promised to design a label that I sent him and he returned my slab with a label design that was nothing like what I sent him. On another slab, he misspelled the names of the writer and artist. Hopefully, he has improved on his promises and his spelling since then.
You look like a guy who would eat Cheetos while he watches desperate housewives 😂
Cheetos definitely. Not so much on desperate housewives.
This is why i dont submit any books. I have stuff that would be worth grading but not worth the headache. If i want something i slabbed i usually just try to buy it as a slabbed already book.
Yeah it’s definitely enough to keep a lot of people away from it. This is a catastrophic size issue though. I really don’t see how a company that size can’t have fail safes in place that would make this next to impossible on any level let alone on this scale
have you seen the turnaround times for CGC?
Yeah, they just dropped it recently. Economy tier without fast track is really the only level that is still slow.
@@hobbyhero6973 233 days for that level and thats working days not including weekends
@@mikejones4730 yeah it’s the only level I fast pass
I think there might be a precedence to request returns on open orders as well as class action lawsuits. I dont want then to go out of business but they need to held accountable.
I don't want them to go out of business either. However, they have had some issues that have been getting worse rather than better and they really need to turn that around.
#RAW
Gonna get the WWE fans in here!
Honestly I’m taking a break from submitting my books to these shady, non accountable grading companies. I bust my balls too hard , paid to much for them as is, and my books are too important to me to have them handled so callously. You are just a number to them. They will always have business forever. Nothing will change. The whole industry is a joke.
Hopefully this inspires a company with integrity to come to the table and change this screwy industry that is so unreliable, over charging, and frankly stresses me out more than anything. Seriously who is running these shit show companies? How long is this crap going to keep going on for?
Is it perfect? No but it’s not going anywhere. I had hoped that competition would create better options for consumers but seems to be just resulting in more corners cut.
I have 10 books with them that they've had for the past year. Five of them are signed. I've been emailing them to get an update on them but they are radio silent. Their customer service is non-existent.
Yeah stories like these have been the norm for awhile now which makes this announcement even scarier
@@hobbyhero6973 I heard from a friend that CBCS has outsourced their customer service to India. You end up speaking to someone who does not even understand the business they are taking questions for....and the hits just keep on coming!
@@leerogers5318 yes it is outsourced. Big reason I have stopped using them. Little issues became big ordeals and for what to save a few bucks a slab? No thanks.
I agree with all ur points but as a cooperation takes alot to admit when u totally screw up , accountability is need 100% but I feel first step has been taken by admitting they lost a lot of books,I just sent in my very first submission and got it back in 18 days and was very happy with everything,just my opinion.
I feel like an official statement would be a better resolution. I doubt very highly that these are the only books missing currently but I doubt they are being proactive in contacting those effected.
True there is probably more,only time will tell . although customers do select insurance on the books they submit just for things like lost or damaged books
@@jaywilley5708 they released one today sort of. Apologized but not real specific on what happened.
Phew, glad it’s his books and not mine….wait, my Spyman #1 signed by Jim Steranko is passed due…..
Oh no 😯
CBCS has NO customer support. That is the problem. You can't get a response or it takes multiple attempts and several months to get any kind of response.
Yup, I gave up on a very simple issue to resolve but could never get any follow through from them
Umm there weren’t grading books at home lol what was said is they were entering books into the system as received but that’s just he said she said kinna thing no actual proof. Second this story is a bit fishy if the books were truly lost insurance should cover it. I’ve had a book that was lost in shipping and cbcs covered it right away. Just saying we need more info on the whole situation.
The phrasing in the post made it sound like they were grading and bringing back for encapsulation. Obviously that’s not confirmation but we also haven’t heard a rebuttal yet with this coming out on Wednesday you would think they would be quick to deny it. As I mentioned this is also not the only recent case of a book being acknowledged by CBCS as lost which does add to the likelihood of the story being true.
Toast
Certainly not going to help