Ripoff! Another Auto Dealer Service Department Fiasco! Trackhawk Oil Change & Tire Rotation or not!
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- Опубликовано: 12 сен 2024
- Took my Jeep Grand Cherokee Trackhawk to the Jeep dealer for an oil change and tire rotation. Got the car back and was told everything was done. Before driving home, I realized NOTHING had been done! Here's what happened.
For reasons that I'm not going to get into here, I have not posted the dealer's name BUT, If you live in the Northern Virginia area and you would like to know the dealer (for your awareness), email me and I will reply back and let you know.
For those that have asked, YES, I normally do my own oil changes and maintenance on my cars.
"Beached Ferrari" Trackhawk oil change video referenced: • Jeep Trackhawk Oil Cha...
#trackhawk #jeep #oilchange
This is exactly why I do my own oil changes, cheaper, use the correct oil, and you know exactly what you’re putting into your engine. Those dealers use bulk cheap oil!!!
exactly joey, i do all my oil changes and tranny service myself.
100000 TRACKHAWK What A Disgrace 😮
Amen. It’s been over a decade since I’ve let anyone change my oil.
But they will screw with you for the bill where you bought the oil.. Sounds like you are at my Toyota dealer. Mark your tires and see what happens.Done it several times.
thing is on newer vehicles like his trackhawk it will void warranty
That's Why It's Free😮
It’s two to three oil changes! Not a great cost, I got two oil changes and tire rotation with my 2023 Accord. After that back to my mechanic.
Please tell us you're not returning for your other "free" oil changes.
Niiice Trackhawk!!
Subscribed, my friend.
🇺🇸 👍🏾
Always change oil with it warm
I never ever went back for any of my free oil changes. I know better at my age
While your car is under warranty you should have the minimum service requirements done at the dealer. If you have no proof the car was serviced...you're a DIYer... or you have a third party do the work, you have will any warranty claims disputed or denied.
Free oil change is the biggest waste of a coupon/discount (hell, call it a scam if you want) in the book. I can’t even believe places like jiffy lube and the $90 oil change still exist! I’d honestly choose wal mart to do my oil changes, at least it’s priced right, with that being said!
@@MrSloikaman you’re nuts 😂. That’s like saying a car needs a new tire rotation DONE AT “discount tire”…as they try to sell you four brand new tires and WONT rotate because they say it’s unsafe to the transmission! a mechanic would simply rotate them for you not try to sell a higher priced product w a side of witchcraft folk magic.
@@ryanc2927 Am I nuts? Maybe. Tell you what, buy a new car and do the oil changes yourself from new. If that car has an engine related problem while under warranty try and get warranty service without proof of maintenance.
@@MrSloikathat's why you save all receipts for parts used for the service. As long as you use the same grade of oil the manufacturer recommends and even use the OEM filter, they can't touch you
That’s a reason i prefer to go to valvoline to check everything done
I used to be a loyal customer of our Ford dealership. I made an appointment 3 weeks in advance of a HVAC flap repair. When I brought the car in I was told they couldn’t look at it for 5 to 7 days. Even with the appointment! I’ve found a good local mechanic and the dealership lost a good customer.
I do my own oil change for a few reasons. One is because you should change your oil half of what is recommended i.e. if the manufacturer recommends changing your oil at 6000 miles , change it at 3000 miles, Second I use the best synthetic oil and oil filter there is . Third I can inspect the inside of the old filter to see if there are any metal shavings etc in the oil. Also make sure the correct amount of oil is put in and nothing leaks after finishing the change.
Classic Tip #1. The head techs are not changing oil, that's rookie territory, so expect chaos. After verifying that oil is in the engine, start the engine and check the oil filter for leaks due to double gaskets from leaving the old one in place. Always take the time to check oil filter and drain plug after any dealership service.
Thank you for this video. A definite wake-up call on double checking oil changes and tire rotations. I’ll definitely be doing this from now on!
Your first mistake was perceiving the service advisor as a "nice guy".
I haven't set foot in a dealership service dept since 1990. Been doing my own oil changes since 1974.
Never heard of oil & filter change and tire rotation taking 1.5 hrs. That's crazy....
This dude in high school who thought he knew it all got his first mechanic job at a Mobil oil change shop... A brand new Lexus in 96 came in for an oil change, he did everything correctly except replace the oil plug...! All the new oil ran straight through the engine and into the pit...!! The engine lasted less than three miles...!!! Always check your oil after an oil change...!!!
This is why I do all my services myself, specifically with the Stellantis vehicles, I trust them least out of any dealership network. I know it's being done correctly, with care, using the right oils and filters. My Ram Rebel has never been back to the dealer in the last 4 years since I purchased it.
Same here, I had 2 similar experiences at Honda and Toyota Dealerships, since then I change oil myself.
Good video.
Most folks don’t like to respond right away because they want the customers to cool off. It’s a technique they are taught.
great video!!
I once went to my new car dealer with an appointment in the am, checked in saw the service advisor then went to the waiting room fell asleep. When i woke 2 hours after,I checked the screen ..they had a service screen i saw my car wasn’t listed. Turns out they never put my car in the computer and they never did anything with it, they apologized and the car was ready 6 hours later.
That’s terrible but is happening more frequently. New customers are coming to us for a second opinion after large estimates from dealerships . Last from Mercedes to replace a transmission on a 2018 C class because the gear would not shift at all. Got our tow truck to pick it up and bring it in. Had a weak battery code with very low voltage. Guess what? After replacing the battery (needed 2) no more shifting issues! Saved her at least 5k. It’s just a matter of time where those places scamming people making money real quick short term catch on and never come back. Voltech Auto in northern VA by Dulles airport is where to go if you are in the area. They also have better prices on tires than any online store and even Costco and nearby Walmart!
I check the oil level and color before taking any vehicle in for oil changes, then, check after the oil change, people are always trying to get over on people (basically, taking advantage of people)
I'd bet the only thing they did the first time was reset the oil life light.
Taking a car to the dealer is just plain DUMB. Theyre crooks!!
I mark my oil filter and put number s on my rims .my dealership did the same thing..I stayed in the lot and watched my truck sit outside the whole time and then I got a text saying I am finish and recommended an air filter and cabinet filter at 100 dollars each..now I change my own oil and filter with amsoil every year..I only drive less then 1 thousand miles a year
The Toyota Dealerships text messages and videos of your car being worked on while its in the shop. They even let you know who the mechanic working on your vehicle is. Maybe Dodge should do something like that. Also AAA car service does the same thing
I always check the oil right after the oil change. One time I discovered that the dip sticks is missing and one time I discover that the radiator cap is not put back in place. In your case, you should ask who works on your car and talk to that person. ask him who give him the idea not to perform the service. The service manager may not know what's going on back in the working area. American car qualities are going down and services are also going down.
These dealerships don't care. I got the "3 Free oil changes" from dealership when I bought my Ford F150 in 2019. Did like you called setup appointment. Spent 2 1/2 waiting was told it was done. Went out and checked oil. Was never changed. Went back in, they played the same game. Oh were sorry someone sent out wrong paperwork. They took it in, and I watched them change it. Never will I return again. I do my own oil changes normally and it was dead of winter so I figured I would just have them do it. Never again, wasn't worth the headache.. All these dealerships care about is selling you the car or truck and any "free" oil change or " free repair" never is done right, if at all because they don't make any money off you. And most mechanics at these dealerships don't want to work on warranty work or discounted work since it pays them at a lower rate then they normally make.
I used to work at a dealership and some other Firestone and local businesses and the practices are somewhat jenky to say the least, I always as an advisor checked oil and other things to make sure this doesn’t happen.
I'm in New York and I have a Chrysler I've had a lot of problems lately with the dealerships I don't go anymore I do everything myself. Disappointing. I've also had a really major problems with the Toyota dealership.
I have a similar story at a Toyota dealership, I wrote a google review to get their attention.
Unbelievable
Not surprised. I wouldn't bring my car back to the dealer unless it was a safety recall. I'll stick with an Owner Operated ASE shop.
Your first mistake was buying a service agreement. They’re not free and the cost is just baked into your lease to keep you coming back to the dealership. Dealerships/quick lubes use young entry lvl techs to do quick lane services oil changes/ tire rotations and pay them terrible wages so they’re constantly overworked and rushed which causes them to make a lot of mistakes. If you care about your vehicles find a small independent shop with a good rep to get service and only use dealerships for warranty repairs, and never use quick lubes for anything.
That’s why if you have the ability to do it yourself, through an auto shop or at home, you do it.
Well now you know what dealership not to go to.
Same thing happen too me, Ill do it myself 🙏🏾
Damn, takes me like 15 minutes if that to do my own oil change and I don’t need to drive anywhere
About 25 years ago I had an oil change on my 86 Prelude at Walmart 🤫. I stopped on the side of the road within a few minutes of leaving and I noticed they didn’t replace the oil cap on the engine so there was a bit of oil sprayed under the hood. Went right back there and got a sorry and a free oil change for next time,we’ll next time never came. I do all my own work on my cars now and if I forget the oil cap or to add oil,that’s all on me😬
I even had a electric lift installed in my shop so I don't have to crawl under the vehicle!! Always changed own oil!!
NEVER buy another vehicle from that dealership!!!!
Dealership, stay away, surprise they didn't sell you some unnecessary repairs. One reason I don't bring in for recalls, scammers, scum of the earth.
Makes no sense because the tech has to get parts billed out to the repair order to complete paperwork something is off here
Dodge corporation sent me coupons in the mail for money off oil changes. With the dealers info on it. When I took it in they said they wouldn’t honor it. I won’t mention that’s it’s a dealer in a Colorado city tat begins with fo…
Walmart held me up for 3 hours
On tire change. I was the only
Appointment in the book. I called for a CSM and explained
The situation. She reduced the
Cost of my new tires by 50
Percent.
Got a 2021 Ram. Problem with air suspension, long…………. story short. Dealer says nothing wrong, meaning head & master tech of their air suspension, their service manager, & regional Ram service tech, & Ram tech support from factory. After 10 new vehicles & 2 used in 40 years they don’t care if I leave. I got an appointment set at another dealer in two weeks. In the mean time I thought it’s time for me to check it out, so I did. I found the problem, going to talk to new dealer about it, have them repair it, then go back to old dealer, rub it in their noses, tell them ‘I’ found the problem, then say good bye, have a great future without me!!!
there is a good reason people call them STEALERSHIPS.
Customer service is not a priority with that dealership.
I work for a ford dealer, we have one of the highest rated dealerships in nation, our job is to keep the vehicle in good shape and running and spotting anything leaks etc. Im sorry you experienced this from a dodge dealership. I condemn this type of fraud
Dealership Service Departments are getting worse every year
Liked “I spent a lot of money at this dealer”. THEY DON’T CARE.
All dealership service departments suck. My Challenger SRT is 14 years old and has been to the dealership once to get the airbags replaced under recall.... and I almost didn't go in for that....
That’s exactly why I do it all myself even it’s free for 3 years at VW.
They all suck and ripping people off all the time.
I would never go back if that's the way they treat you.
Sickening
Good info. Imho you paid for the service,not a gift. That’s a nice Jeep.
Routine. That's why they are known as "stealerships". It's systemic, nationwide. That's how they operate. Strange thing is, I never heard of a stealership being sued.
Biggest mistake is going to the dealer. Go to a reputable mechanic shop. It won't take you that long. I waited max 40 minutes.
I enjoyed your video! Just subscribed. I purchased a 2015 Overland with a Hemi brand new. I had the oil changed at the dealership and the next day the jeep was smoking like crazy. They had overfilled it by 2 quarts. Now, I always check the oil before leaving. I also put a mark on the oil filter to make sure they change it.
THEY DONT CARE......i do all my own oil changes....its my time to still think i can fix things....
Had my ram at a dealership for a brake fluid flush and told them I don't believe it was done because it only took half hr and all 4 bleed valves were dry and clean with no sign of spilt fluid anywhere. Told me the guy cleaned it real good for me but I'm still convinced it wasn't done. The only thing he done was top up the brake reservoir 🤔
Pressure bleeders also have vacuum ports making for a spill free service. You can check the pH level of the brake fluid with a test strip to verify the work was done
Sounds like a Toyota dealer! x2 separate occasions and dealers, tires weren't rotated as stated on paperwork and signed off...
👍
This happens alot...I caught our Chevrolet dealer doing the same thing.
Sometimes, "Free" ain't free. DIY.
Hour and a half for a oil change and tire rotation! I can do that in my driveway without a hoist in an hour.
This happened to me at a local dealership in the southern DFW area. Terrible service even when I had an appointment. Four hour oil change and no apology for the poor service.
My car owners manual shows with oil and filter, 4.35 quarts. Dealer receipt states 5 quarts put in. Fine with me! When the engine goes ka boom! No problem with a free engine, since the dealer overfilled every time! AND, have all receipts showing the overfill each time! Bought the car new, so no issue!
@@cousinjohncarstuff4568 Was the oil level over the mark? Unless bulk oil is used, you have to charge for that opened container, what should happen is you get what is left in the container for your use. - -
Thanks a lot for sharing your experience sir, that's eye opening.from now on ill make sure to check oil as well after service.
Sounds like you got exactly the service you paid for.
With all the stories of terrible dealership experiences, I'm baffled that people continue to take their vehicles there for maintenance that can easily be done at home. I have a 2022 Hyundai Palisade that came with 3 years free maintenance. How many of those free oil changes have I taken advantage of? Effing zero. Taking 3-4 hours out of my day to sit around at a dealership while they maybe get the oil changed and replaced with bulk who knows what in my $50,000 vehicle is beyond stupid. I cant imagine taking my $80,000+ Trackhawk in for the same service at a sketchy Dodge dealership.
$60 and 40 min every 5,000 miles with the Hyundai filter and Penzoil Platinum Ultra and I can rest easy knowing that I have nothing to worry about. Plus, I get to inspect the underside of my own vehicle every oil change - the vehicle that I pay for every month and should have a vested interest in maintaining.
I don't care how good you think your relationship is with a dealership they all rip off customers on service. They all assume your vehicle is new and it's fine. Don't trust any dealership.
They dont do? It's THEIR vehicle, insane
Your first mistake was buying a New car
Welcome to America !😆😆😆 hahahaahahaaha
Let’s face it, oil changes have huge profit margins. I know these were freebies but still, for something that costs the dealership next to nothing to do you think they would take care of the simple things like this to keep a long time customer happy.
Car guys change their own oil regardless of the vehicle, it will never void a warrant doing oil changes yourself, especially with oil analysis these days, it can provide evidence of maintenance or lack of, I do all my oil changes in my work vehicle at 5000 miles despite the vehicles recommended intervals, the main reason I do my own changes is I know I'm competent to do the change with all these new techs in the field I don't want someone learning on my vehicle...
I go to Valvoline, because I sit in the car while the oil is changed, and I can see if they break or forget to check or do something. I also change the oil every 3K, it may cost a little more over time, but it’s a lot less than rebuilding an engine or replacing the vehicle.
It’s like the people at Chrysler are saying… what’s the quickest way to go out of business?? We want our unemployment checks. That’s easier than going to work.
There is no hope for Stella's future.
Find a good independent shop...screw the stealership.
So, you signed the paperwork, before you checked?
First off never take your car back to a dealership for service they cannot be trusted to do it right. And once you buy a car from the dealership they wipe their hands they could care less if your car is taken care of at that point. Unless it's warranty work I would not take it back to them. Find a mechanic you trust and take it to him. This world sucks.
The local Chevy dealer took 2 hours to change my oil and rotate my tires recently. I was the 2nd customer in line when they opened for business that day! They blamed it on a new guy being late for work and being too thorough in checking everything on the vehicle. I haven’t thought to check behind them but will start now. Thanks!
What does your dealer charge for an oil change ( full synthetic ? ) on your ^HigH^ performance Jeep model ?!? That large displacement HEMI we would estimate requires at least 7-8 quarts ? Many Thanks Yo ! 💸💸🔍
How's this for a dealer rip off? Several years back, i took my 2000 VW Jetta Turbo DIesel to my VW dealer in Knoville Tn for a warranty repair. The timing belt tensioner was bad, and it was a warranty fix. While they had it apart, i told them to replace the timing belt and water pump. I was close to 30K and suggested belt replacement was 60K.
They charged me nearly $500 above the warranty for what they did.
This is where it gets good. Several years later and 60K more miles, I had my mechanic replace the belt again. When he took the old belt off, he called me in and showed me the almost shredded belt showing a 1999 date code. The dealer charged me but never replaced anything but the idler pully. The waterpump was original, too.
Talk about a Stealership.
Wow! Inexcusable...they have no ethics!
I had a Honda Civic with 100k mile timing belt replacement interval. I took it to an independent shop at around 100k to replace timing belt. At 150k it broke and destroyed my engine. I always wondered if the first shop never actually replaced it, but I'll never know since I didn't question it at the time and thought of it years later.
sounds typical
I was a Parts and Service Director for 11 stores in our dealership group. My rule to all stores. If someone wanted to call me, please advise the customer that I would call within no more than 48 hours. Why 48 hours? Because most directors are extremely busy with a variety of items. Most of the time I was able to respond within the same day. Better to set expectations low, then beat those expectations. As to Emails? Same time frame. As to waits? Our policy was waits had to be in before 8 am. Our stores did all the waits and any minor issues first thing in the morning. If you wanted to wait later in the day, yes the wait was longer. Why? Most times you can't pull someone off a job. There was NO excuse for the work, not being done, none.
You can’t be real.
@@RedEye19 I'm real - - and what I said is real. I did it for 13 years until the group was sold to Penske. I then did consulting to dealerships for another 10 years. Still do a bit to some old time connections.
After that I owned a bookstore and 3 cellphone/computer stores.
I'm 75 now. Semi retired and started out in a gas station at 15 years old (lied about my age) College (paid for by myself going at night and days off) MBA.
What you’re saying makes sense and is entirely logical - I feel many customers have a higher expectation of “value” given their car is obviously unique to them. However, both parties should still have standards when expectations are LOW…ask any teacher of a school that, no excuse for a scenario such as no oil being put in a car of any value w that being said!
@@ryanc2927 I take it you didn't read my first post. Poor, quality, poor workmanship, not completing a job is never acceptable. I had a shop foreman that rechecked each car that went through the shop after work was completed. Plus our techs were not "Flat Rate, all were hourly. We were rated number 1 in service satisfaction in our zone on service for 10 years in a row.
Seems to me you were part of the problem, I came from the Automotive Industry, I answered all of my Corporate e-mails the same day/night, same with voicemails too! You were too comfortable and lazy.
My local Ford dealer now wants me to leave my car all day for an oil change. What's wrong with this picture.
Nothing - realize how tough it is to get techs these days especially after covid and you don't just pull a tech off a bigger job to do an oil change. That said? I'd never use a "quick oil change place" Example? The Ford dealer I use lost 3 techs to retirement and 2 from covid. That left them 3 techs (smaller dealership) it has taken them nearly 3 years to find and hire new techs. It's an industry wide problem.
The need is more than 100,000 new technicians to join the workforce every year through 2026 for supply to keep up with demand, and that's extremely unlikely to happen.
@@richardwarren7492 Well, that's true, even with an appointment.
Don't get me started on the quick change places. Jiffy Lube stripped the drain plug on my 2004 Highlander and put in a rubber stopper. It held, but I didn't find out until the next oil change. That was in 2013, I never went back.
@@richardwarren7492I mean yeah. They want to pay the same wages as McDonalds, but make these lube tech guys buy their own tools. Ridiculous a mechanic can’t afford to buy the cars from the manufacturer/dealer he works for.
@@richardwarren7492 20 years ago I made more money selling parts and moved on to a government job. Mechanics have seen flat rate pay cuts and poor health benefits for far too long.
@@richardwarren7492 Yup, no one wants to be a tech these days. The bar to enter the trade is just too high and not worth the effort.
I hate the dealer. Stories like these is why !
Stelantis has lost me as a customer. Since 2012, I’ve owned so many Challengers and Charger (variations of SRT8s, 392s, hellcats) that I’ve lost count. Add to that a JGC and Wrangler…..you might say I’m a MOPAR guy!!! Or I was….
My family now has grown to 7 people. It was time for me to give us my Charger and look into a big hauler. Our options were obviously the big 3……Grand Wagoneer, Navigator and Tahoe/Yukon/Escalade. At the end of the day, I decided that if I had to spend an absurd amount of money into a vehicle, I would try to upgrade on the dealership experience as well. I was sick and tired of the years of sleaze ball Dodge dealers. Total incompetence and having to always double check work done…..like I was paranoid.
I said no more…..ended up with an Escalade instead of the Grand Wagoneer SIII.
Fuck Dodge!
Sad to hear what Stellantis has done to the Mopar brands. Can't go wrong with a Caddy!
I don’t know why everyone thinks it’s MOPAR,that’s a name for OEM parts for Chrysler vehicles.
@@Whateva67MOPAR, Bowtie, Blue Oval. 😊
I wouldn’t go back.
I do my work on all my cars. Don't trust dealers, even with free service, I never use it. Easier to do it in my garage.
I bet they had time to reset your oil meter to 100% the 1st time around... Did they bother to torque the lug nuts?? That's why they are called "Stealerships"
They did not reset the oil life because they never even touched the car the first time, just gave me the paperwork saying it was done. I told them to torque the lug nuts but, who knows.
@@VAFZone resetting the oil meter and doing nothing would have been crazy. Uneven torque is a huge contributor to warped rotors (fyi). Great public service info vid!!!!
Dealership service departments work on commissions just like salesmen. The service writer/advisor get commission for each one he handles, the oil change tech or mechanic, depending on what you need, get a commission. This is why dealership service prices are so much higher than anywhere else.
I needed a front right axel replaced on my 2013 GM 2500hd, the local Chevy dealer quoted me almost $750. I called a small auto shop in town that the local Chevy dealer farms out some work to when their shop is too busy, he was $275. I had him go ahead and replace both front axles since that total was much less than the dealership wanted for only one of them!
By the way, how do I know the service people make commissions, I worked for this local Chevy dealership for almost a year as a part time salesman now that I’m retired.
At the point the Service Director didn't return your call after that fiasco is an indication you are NOT IMPORTANT to them. You should take your business elsewhere. While people do make mistakes, do to the lack of follow up is an indication not doing the work is an indication it might be on purpose. Many dealerships put extreme pressure on service writers and mechanics to produce. A free oil change pulls their numbers down.
My God people…do your own service! I’ve serviced dozens of my family vehicles for over 35 years. If I could add up the money I’ve saved…many, many thousands of dollars.
I have a dash cam and it will let me know when the car is on the lift Because I could review the footage and I but chalk all my tires with a symbol and make sure they were rotated 🤔👍🏻
I took my Explorer in for an oil change, and when it came out, they had unplugged my dash cam. I was not impressed.
Also, speaking of wait times. Based off my personal experiences, people coming into service with coupons and prepaid maintenance definitely get a LOWER priority on the queue than paying full price customers (That's why they always say "present coupons up front".) I've literally watched as customers coming after me for oil changes got done and left before I did(when I was there before them). (This was NOT on the current Ram, just from previous experiences). Appointments really don't mean anything!
Dealerships have lost the meaning of Integrity and ethics.. I hope the oil change Tech put the correct oil viscosity in. Supposed to be 0w-40 Pennzoil Ultra Platinum synthetic.
Possibly because they never had any?
@@MisterMikeTexas hmmm for that reason alone for a Trackhawk I think I would purchase the oil and filter and bring it to a trusted shop to change since I wouldn't have the ability to do it myself. Usually my shop would charge like $15 bucks to do the service, which for me is fine. I recently changed shops for my services since for 3 years I had still taken my car back to the same place now an hour away that I had used for 15 years.. that was a little worry for me since I hate change lol.. thankfully I had great references and now have a new service shop!
@@MisterMikeTexasit would be pretty hard to fck it up since the parts department is in charge of supplying the filter/oil. Their system should automatically come up with the correct oil/filter once the vin is entered. Working in this industry I also find that the quality of service depends more on the individual tech working on the vehicle rather than the shop. Ive seen some techs pop the drain plug and only let it drain for a few minutes before reinstalling the drain plug. I personally always take the drain plug out and crack the filter loose at the very beginning and leave it draining while I do the multipoint inspection and tire rotation. Giving it a good amount of time to drain out as much old oil as possible until it becomes a very small/slow drip.
Good for you@@randshelton9588
I had the same thing happen to me on my TRX and no call back from the Manger
You need to expose the dealer. That's criminal and unfortunately, it's not uncommon. I'm giving you a tip from my 40+ years' experience. Find somebody you trust and pay for the oil change or do it yourself. Also and more important, make sure to use factory packaged quarts or gallon containers. If a shop purchases oil in bulk, they have no way of telling what they bought unless it's analyzed. I've seen a lot of cheats in that business. They could be the most honest shop in the world and not know they are putting Crisco oil in your car. If you love that car get an occasional oil analysis, it's inexpensive. Nice Jeep
I've been changing my own oil for years and will continue to do so moving forward. I was getting the oil changed at my dealer in this instance using the Jeep Wave program. No more though!
Dealerships bad idea !
I own a 14 bmw x5. This though is one of the reasons I’ve always changed the oil my self . Then for anything I can’t do I have an independent mechanic I use. Find a good Indy and f)&k the dealer !
Thats why I love my CDJR Service Dept and my SRT Certified Mechanic… He knows to remove the front under cover to drain the Intercooler oil. Im MORE surprised if any CDJR Dealership doesn’t know to do that.