Plus, the policy is in writing on the online booking page. What if all those messages had been to tell her the store burned down, no more store, no more appointments, no more stylists at that location, BUT plenty of time to have found another shop. No one to blame, no one to yell at.
I got my hair dyed blue once. My natural color is brown and gray. They had to make it white so it would not turn green when the blue was added. Just that one step took an hour and a half. I love when people forget about the detail of time. For Miss Annette I suggest a nice wig!
With as many bad behaving and rude people you have to put up with, I am amazed that you still do the job you do. Know you are very appreciated by those of us that don't act like spoiled children and recognize you are a very hard working person.
I hate time so much. And as a hairdresser time will pass me by its crazy. At least knowing my luck I'm wrong about the time I should have in before my appointment. 😂
If she’s been platinum blond before, surely she should know how long it would take? Make her sign a waiver indemnifying you from damages and then peroxide her whole head of hair in one go. Only way she’ll learn.
Lol & she has no idea how many hours and weeks of appointments it'll take to get her so light without risking massive hair damage! Lol even if she was somehow ok with hair loss, not happening. I used to bleach the back of my hair then dyed it to aim for tangerine, just dark brown to a mid level yellowy blonde, I had 40 level developer in my bleach and left it in for an hour
If it was THAT important to her, she should have answered her phone or emails.☺️ And she shouldn’t have left it until the DAY BEFORE her anniversary. If she’s been married to her husband for 30 years, I doubt her being blonde is going to make or break the relationship at this point. And if it is, how was she able to stay brunette for so long, up until their 30th anniversary?
My mum's name was Annette and I'm here, torn between the feelings of "Karen story time, this is fun," and "I miss my mum so much right now." She's been gone 10 years this May. Rest assured, she was nothing like the Annette character in the video, except for the dark brown hair.
Hi Carly Marsden, My deepest condolences and sympathies for your loss. I lost my husband, and sometimes it's these little things that trigger memories, and bring on the tears. Try to remember all of the good times, and funny memories, things that will make you smile. Hope this helps. 👵✌️🖖
You have my sympathy, Carly. My good friend Annette passed away last year. Yesterday would have been her birthday. That said, I also feel badly for all the ladies named Karen. I have a friend named Karen and she is the loveliest, kindest person you could ever hope to know.
No because first of all if I were Annette I would have stayed blonde if I knew my husband preferred blondes but also my anxious ass would not only confirm the appointment but also know better than to schedule it for the last 90 minutes of a salon’s hours 😭
though one would think that a devoted husband would prefer his wife as she is or as she wants to be, and not expect her to conform to his 'preferred' hair colour
This is such an amazing video like always! I hope they're is a part two! I'm gonna be a lash tech soon, so I guess this is the kind of client I can look forward to 👍😂
When you leave a message tell them you will cancel their appointment if you don't hear back from them. That, hopefully, will get a response from them so this drama can be avoided.
@@MellowJelly Oh no, she doesn't. I knew plenty of women in their 40s, 50s, and 60s who act just like this. They are complete Karens. And I had to slap a smile on my face and work with them every single day... I left my customer service life behind for a reason: PTSD. Siiri at least gets decent money out of her services because she does amazing artistry. I got treated like shit and only got paid $15 an hour as a manager because of old fart Karens screaming at me because I didn't have their size wireless bra in stock. Or that they wouldn't listen to me when I would measure them as a 54C, and proceed to stuff themselves into a 44F. Yeah. Doesn't work like that, when the band won't close sweetheart. Or that they will only wear a wireless bra, but will then complain that their boobs don't look perky. *blink blink* Oh... that they're a 40C. Okay. I know they're not just by looking at them... when's the last time you were measured... No no, that's what I wear. When did you buy a bra last. 15 years ago. Exactly. Let's measure you again. Turns out she's a 44D. *cough Karen cough*
Obviously not such a big girl who knows how to schedule if she thinks it only takes an hour and a half to go platinum from a dark brunette 🤣🤣🤣🤣 as a naturally dark brunette who goes to a level 10 to do crazy cool colors all the time it took sooooo long the first time. Luckily my root touch ups don't take that long.
I'm booking a hair appt tomorrow and I will be sure to let them know that I have long, thick hair and they will have to factor in more time. Thanks Siiri for bringing this to my attention. 😁
Okay but I think one of the main issues lies with apparently the husbands been saying he prefers blondes to his dark haired wife…sounds like she needs a better husband
I can not believe the crap you have to deal with. I'm blessed. I have had the same stylist for over 15 years now. We have become friends through all this time. I adore her. I bet you are amazing at what you do. I guess being a Gen X, it's a good thing I didn't go into your profession. 😅
She is so often saying that she is not a child, that I think an appropriate response would be: "ok, your are not a child and you know how to schedule an appointment so why are you here? you don't have an appointment today with me."
Incredible in the worst way. If she was platinum blond before...she KNOWS it is not gonna work in that time🤦♀️ for those people...I would offer a 500-1000$ wig 😅
If her husband PREFERS blondes - and she's so worried about - why & how does she have any brunette hair on her head. Annette has more issues than she acknowledges.
If your husband doesn't prefer *YOU* he needs to be sleeping on that couch, Ms. Annette! Talking about not understanding what it takes to make a relationship last but changing yourself for a man?!? Never! That's not a big girl...
Folks don't read sometimes they can't understand what words mean unless it's yess. You don't deserve disrespectfulness cause they fail to read. Good job.
Like, I don't answer my phone normally so I kind of get it, but the least she could have done is checked the voicemail that she knew she got-- which indicates that it's important-- and then called them back or simply confirmed online afterwards.. it's not hard
“I’m a Big Girl!”😡 But acts like a child and doesnt know how to read everything cause I doubt they just dont mention the confirmation requirements on the website
If you have to work THAT hard that you talk about it like it’s a goddamn war and you need to be blonde to make your husband happy… lady just give it up
I dont color my hair just cut it but i have really thick hair so i always tell them cuz it takes a lot longer than most its a courtesy DOES ANYONE KNOW WHAT THAT IS???
This is the tone of the people working in service : compassionate and understanding. It helps a lot de escalate situations. But don't think it's weak! Because when Karens keep bullying, there's a point when compassion and understanding disappear (without even raising voice and sometimes without a word) and their attitude is so exposed that they leave mouth shut and ashamed as hell!
@@Just_Alice. 👏🏻👏🏻 100% That’s Exactly how I am. I don’t understand why people think that makes it easier for Karen’s to keep Karening. They don’t get a reaction, so 99% of the time they stop.
They're always so dramatic, like gurl. Answer your phone 😭
“I am a big gurl. I know how to schedule an appointment.” No you do not. And you also do not know how to listen to a message and return a call.
You explained your appointment policy, you owe her nothing more.
Plus, the policy is in writing on the online booking page. What if all those messages had been to tell her the store burned down, no more store, no more appointments, no more stylists at that location, BUT plenty of time to have found another shop. No one to blame, no one to yell at.
I got my hair dyed blue once. My natural color is brown and gray. They had to make it white so it would not turn green when the blue was added. Just that one step took an hour and a half. I love when people forget about the detail of time. For Miss Annette I suggest a nice wig!
The wig store closed at 5 😄
"I'm a big girl... blah blah...." Then act like it!!!
Can't wait for part 2!
You know she went to a beauty supply store, bought bleach, and went home and fried her hair herself because "how hard could it be?"
Hope she did this.
With as many bad behaving and rude people you have to put up with, I am amazed that you still do the job you do. Know you are very appreciated by those of us that don't act like spoiled children and recognize you are a very hard working person.
I am awed that some people can get that old without knowing how time works :D
Entitlement will do that.
I hate time so much. And as a hairdresser time will pass me by its crazy. At least knowing my luck I'm wrong about the time I should have in before my appointment. 😂
"I have to be platinum blonde tomorrow!"
".....well, lemme look into my rather impressive wig collection for you ..."
If she’s been platinum blond before, surely she should know how long it would take?
Make her sign a waiver indemnifying you from damages and then peroxide her whole head of hair in one go.
Only way she’ll learn.
Punishing stupid customers via malicious compliance is SO in. I love it.
It seems wild to get mad about things like “I cannot make you platinum blonde in 90 minutes” like, NO ONE can do that it’s not physically possible
Lol & she has no idea how many hours and weeks of appointments it'll take to get her so light without risking massive hair damage! Lol even if she was somehow ok with hair loss, not happening. I used to bleach the back of my hair then dyed it to aim for tangerine, just dark brown to a mid level yellowy blonde, I had 40 level developer in my bleach and left it in for an hour
I bet Annette’s husband would prefer her brunette over mostly bald and chemical fried. 😅
Right? How can she be so oblivious, especially when she had them blonde before.
"I know how to schedule, ma'am"
Proceeds to mess up the schedule
If it was THAT important to her, she should have answered her phone or emails.☺️ And she shouldn’t have left it until the DAY BEFORE her anniversary. If she’s been married to her husband for 30 years, I doubt her being blonde is going to make or break the relationship at this point. And if it is, how was she able to stay brunette for so long, up until their 30th anniversary?
It took 8 hours for my medium golden brown haired daughter to go blue. She got to know her colourist very well. 😄
If this were an actual situation presently ….first personal “ Attack “ from Annette would be responded with “ I think you need to leave “
As a former hairdresser, most people don’t understand how complicated hair is
"You have NO idea about the mistake you just made." Pffffft
Not impressed by threats, ever.
Pretty sure this is my Aunt Annette 😂😂
'I'm brunette, my husband prefer blonde ' and she still doesn't understand how bleaching hair works? How come?
My mum's name was Annette and I'm here, torn between the feelings of "Karen story time, this is fun," and "I miss my mum so much right now."
She's been gone 10 years this May. Rest assured, she was nothing like the Annette character in the video, except for the dark brown hair.
Awwww 😢❤
Hi Carly Marsden,
My deepest condolences and sympathies for your loss. I lost my husband, and sometimes it's these little things that trigger memories, and bring on the tears. Try to remember all of the good times, and funny memories, things that will make you smile. Hope this helps.
👵✌️🖖
❤❤
Your mom sounds lovely. I'm sorry she's passed on.
You have my sympathy, Carly. My good friend Annette passed away last year. Yesterday would have been her birthday.
That said, I also feel badly for all the ladies named Karen. I have a friend named Karen and she is the loveliest, kindest person you could ever hope to know.
No wonder she’s dropping being married for 30 years-that clearly took a lot of effort on her part 😂😂😂
No because first of all if I were Annette I would have stayed blonde if I knew my husband preferred blondes but also my anxious ass would not only confirm the appointment but also know better than to schedule it for the last 90 minutes of a salon’s hours 😭
though one would think that a devoted husband would prefer his wife as she is or as she wants to be, and not expect her to conform to his 'preferred' hair colour
I keep trying to stop watching these to not get annoyed but it's addictive!
That's definitely a her problem. She married a man who's not attracted to her.
Siri, quit apologizing. Start acting like these clients are beholden to you, not your to them.
This is such an amazing video like always! I hope they're is a part two! I'm gonna be a lash tech soon, so I guess this is the kind of client I can look forward to 👍😂
That sounded like a veiled threat. What did she do?
Also, I bet Siiri can direct her to a really nice blonde wig.
When you leave a message tell them you will cancel their appointment if you don't hear back from them. That, hopefully, will get a response from them so this drama can be avoided.
If Anette is her real name and not just for the video, I definitely know her 😂😂
The audacity to be offend by a business policy that is applied to all customers/patrons including themselves.
“I’m a big girl, so I don’t check in with people who contact me.” Sounds like you’re not really a big girl, hun!
Yeah idk I think siiri exaggerates the wording like entirely
@@MellowJelly Oh no, she doesn't. I knew plenty of women in their 40s, 50s, and 60s who act just like this. They are complete Karens. And I had to slap a smile on my face and work with them every single day... I left my customer service life behind for a reason: PTSD. Siiri at least gets decent money out of her services because she does amazing artistry. I got treated like shit and only got paid $15 an hour as a manager because of old fart Karens screaming at me because I didn't have their size wireless bra in stock. Or that they wouldn't listen to me when I would measure them as a 54C, and proceed to stuff themselves into a 44F. Yeah. Doesn't work like that, when the band won't close sweetheart. Or that they will only wear a wireless bra, but will then complain that their boobs don't look perky. *blink blink* Oh... that they're a 40C. Okay. I know they're not just by looking at them... when's the last time you were measured... No no, that's what I wear. When did you buy a bra last. 15 years ago. Exactly. Let's measure you again. Turns out she's a 44D. *cough Karen cough*
Riiight???
I love those sunglasses!
Obviously not such a big girl who knows how to schedule if she thinks it only takes an hour and a half to go platinum from a dark brunette 🤣🤣🤣🤣 as a naturally dark brunette who goes to a level 10 to do crazy cool colors all the time it took sooooo long the first time. Luckily my root touch ups don't take that long.
Oh no. If Siiri doesn't do Annette's hair, Annette's husband might divorce Siiri! (Is that the threat she was trying to make? 😂)
Big girls read the small print and follow through on what's required. 🙄
When she said I’m a big girl. Then if your a big girl why didn’t you call an confirm your appointment.
I love you so much Siiri beautiful!🥺❤️❤️
Hugs❤️❤️❤️
MOAR CONTENT!!! MOAAAAAAR!!!!! Love you girl you make my days shine♥️
Love this!
thank youuuuu
I'm booking a hair appt tomorrow and I will be sure to let them know that I have long, thick hair and they will have to factor in more time. Thanks Siiri for bringing this to my attention. 😁
I know people who have mad anxiety who won’t respond to confirmation calls. Texts are helpful!
She said there were calls, and texts, and emails.
Part two please!
"We're in love. Oh, but he prefers blondes, so I need to be blonde." Mm'kay. 😂
If you snooze, you lose! Too bad, not sad 😂
Texting my stylist now to confirm our appointment Friday. I have locs, color, cut, and maintenance. AND let me put my money in the bag,
I want to know what happens after they say things like that, do they call back Do they just disappear forever
I need those sunglasses
Okay but I think one of the main issues lies with apparently the husbands been saying he prefers blondes to his dark haired wife…sounds like she needs a better husband
I can not believe the crap you have to deal with. I'm blessed. I have had the same stylist for over 15 years now. We have become friends through all this time. I adore her. I bet you are amazing at what you do. I guess being a Gen X, it's a good thing I didn't go into your profession. 😅
She is so often saying that she is not a child, that I think an appropriate response would be: "ok, your are not a child and you know how to schedule an appointment so why are you here? you don't have an appointment today with me."
Annette should rename herself to Karen Inthewild 🤦🏻♀️😆
Veiled threat!!! That's what u have to deal with!! Don't know how u manage to not throw something at their face!!!!!
Hahaha people hate to be told “no” and obviously are not smart enough to check messages 😅
She definitely thought this was a set it and forgot it type deal 🤦
it takes over an hour for me to get my hair light enough for the pink I use and I'm ALREADY BLONDE. these people are so lol, lmao
I would have told her that her best bet was just to go out and buy a wig😆
If her husband prefers blond, she should have been blond before appointment too.
Incredible in the worst way.
If she was platinum blond before...she KNOWS it is not gonna work in that time🤦♀️ for those people...I would offer a 500-1000$ wig 😅
Annette… get a wig doll.
Siiri I don't know how you deal with these people!
Oooh which glasses are those, please?!?! The. R cute!
I hope there is so sort of follow-up.
If her husband PREFERS blondes - and she's so worried about - why & how does she have any brunette hair on her head. Annette has more issues than she acknowledges.
Sucks to be Annette. Maybe next time, she'll answer her damn phone. Sheesh.
Ew!!! The wrath of Annette!
Sweetie, big girls answer their phone.
You need to take "I am sorry" out of your phraseology when dealing with these obnoxious "people."
an alternative title could be "upset annette"
If your husband doesn't prefer *YOU* he needs to be sleeping on that couch, Ms. Annette! Talking about not understanding what it takes to make a relationship last but changing yourself for a man?!? Never! That's not a big girl...
I watch your shorts... is our society this messed up??
Yes, sadly
These customer lines are either verbatim or totally made up. I've almost spit my drink out laughing multiple times.
Okay I am confused… I thought the salon required a 50% down payment to secure a reservation? On the bright side, Siiri gets to go home early. 😂
Yay a story where I’m not feeling defensive for once, Karen is my name
Good grief 🤦🏻♀️🤯
Folks don't read sometimes they can't understand what words mean unless it's yess.
You don't deserve disrespectfulness cause they fail to read.
Good job.
Like, I don't answer my phone normally so I kind of get it, but the least she could have done is checked the voicemail that she knew she got-- which indicates that it's important-- and then called them back or simply confirmed online afterwards.. it's not hard
Exactly. And Siiri did say that they texted her as well.
She better go get a wig 🙄 😒
Tell the obnoxious customer to go buy a wig
Let the trash to take itself out.
It's fun when they don't confirm and then just show up. "Gtfo".
are ppl really this complicated?! answer your fkn emails/txt/ vm!
I hope there's a part's 2,3 and 4
“I’m a Big Girl!”😡
But acts like a child and doesnt know how to read everything cause I doubt they just dont mention the confirmation requirements on the website
Gives us Annette’s a bad name
"I'm not a child." I disagree
If you have to work THAT hard that you talk about it like it’s a goddamn war and you need to be blonde to make your husband happy… lady just give it up
Is there a part two?
I dont color my hair just cut it but i have really thick hair so i always tell them cuz it takes a lot longer than most its a courtesy DOES ANYONE KNOW WHAT THAT IS???
If Annette husband likes blonde then why is she colored her hair brunette?!
Part 2 please?
Ooh is there a part 2?
👍
annette? more like karen
STOP APOLOGIZING....That is accepting fault. I know it is hard, I use to over-apologize, but this was not your fault...
WTH
you where nice a lot longer than I would have been
You speak in such an unconfident and apologetic tone all the time as if it really is your fault. That empowers bullies to bully you further.
I would have described her tone as compassionate, but i guess bullies will pounce on whatever they feel like uh
Bullies don’t care lol they’ll bully anyone and anywhere.
This is the tone of the people working in service : compassionate and understanding. It helps a lot de escalate situations. But don't think it's weak! Because when Karens keep bullying, there's a point when compassion and understanding disappear (without even raising voice and sometimes without a word) and their attitude is so exposed that they leave mouth shut and ashamed as hell!
bullies gonna bully no matter how confident you are/act, really. and entitled people will always be entitled.
@@Just_Alice. 👏🏻👏🏻 100% That’s Exactly how I am. I don’t understand why people think that makes it easier for Karen’s to keep Karening. They don’t get a reaction, so 99% of the time they stop.
10th comment :)
???? I wouldn’t want anyone near my neck with a sharp instrument after treating them this way. What goes through the minds of Karen’s