Honestly other people are trashing on the video but its quite good helping with that specific issue. Maybe someone can help with mine? My screen doesnt turn on at all but if i pedal super fast it will. The battery lights up and charges so i think its ok!
Hi, I've had my bike for about 2 months and now it stopped working. My display says error 002. The brakes are fine but once I try to use the throttle, it doesn't work and the display says error 002.
My bike is 7 months old, same as one in video but fat tire.....the throttle will work ONLY if you lift back tire off the ground. Try it again 20 seconds later throttle won't work lifting tire off ground. Throttle will NEVER work while riding anymore. All this started after brakes were adjusted. Pedal assist still working great. Can you help me? Maybe ECOTRIC could make better throttles?
Nice video. I also have a question about that issue. Which is the sensor wire for that controller and how to identify it like color, connector type, etc?
☠️ I've been experiencing extremely dangerous episodes of the motor not stopping as soon as I turn the throttle , related to high humidity conditions ! I think it's because the humidity increases conductivity of the hall sensors in the throttle . can you recommend a good throttle ? I think the manufacturers are going to have to make them water proof. I experienced the same issue with a different throttle , battery and controller. just using the bike after a rain storm is enough to cause the issue. We must have a throttle will a switch to cut power ! ☠️ Also stop using hot glue on the Hall sensors ! It melts were I live ! And make the throttle not Fall apart so easy , and they need to be made with softer grips or made to accept normal grip's.
I did all the tests and still the throttle is not working. I am 7 months in a 18 month warranty, so i called for warranty replacement and was turned down. Really ? I had to find a replacement and it works now.
Well. I brought two ecotric and my friend also brought 2. We each have a bike with this same problem. Sad, spend close to 4000 dollars on all our bikes with amenities and they don't work. On mine, the throttle, PAS, or KM (walk mode) does not work. I always ride on level ground but the day it stopped working I went up a small hill. Thereafter, for the rest of the ride, the throttle would engage intermittently and also PAS. I got the bike home. I have disconnected the wires from both brakes but still not working. When I roll the bike backwards it makes a motor grinding sound. I saw a video where the hub motor magnets can come off track. I will try that fix next. The wires from the brakes, to my understanding, are the two wires black and the other color (have it closed up right now). That is, front brake has two wires to connector and back brake has two wires from the connector both coming from the central wiring harness from the front of the bike brakes. It looks like Ecotric Commentor below is stating it could be the controller in a similar situation. I did swap the batteries out because I have two of the bikes and that did not make a difference. I believe something could be wrong with the hub motor itself. I tried turning off the bike, disconnecting the wire to the motor, and turning it back on. In sum, the when I turn the throttle I get a split second sound or movement which indicates to me that it has a connection to the motor but for some reason the motor is not engaging. Hmmm.
@foggyfields9378 I did. It was the throttle body. It's been a long time but basically it was a magnet in the throttle that was malfunctioning. I ordered the throttle and reconnected it to the bike and it worked fine since then. It's been a while but I recall I had to connect it to the black box below the pedals and since them has worked fine.
I really dont get it. She unplugged the 2 break cables then everything work. What does that mean? The controller is bad? Should i leave them unplugged?? Or plug them back?
ok so if you have a diy ebike with waterproof connectors (the 3 pin connectors) and your thumb throttle isnt working and has an error on the screen with controller report unplugging the throttle wont work unplug the controller it will go back to normal sometimes what will happen is the controller will glitch and when you hit the throttle it wont stop and when you shut the bike off and turn it back on it will say error 04H controller report its not a problem no need to buy a new throttle just unplug the controller and plug it back in
i have the fat tire bike and ive had it only for 2 days now. Im having bad connectivity issues between the battery and the motor. i can not get the bike to turn on even with a fully charged battery in, and when i DO get it to turn on, the whole bike will shut off after the smallest bump. No LED, No throttle, no PAS, no nothing. Please help
When meet the problem,we as a tech the first thing want to know are: 1. Can the display be lighted up? 2. ONLY the throttle does not work or none of the throttle,pedal assist(please make sure you turn the pedal a whole circle) or walk assist(For S900,S700 display,please Press and hold the ∨ button for more than 3 seconds;for 810 display,please press and hold 6km button for more than 3 seconds ) does not work?
My ebike is a POS although I’ve got a proper 60+ ebike I have another one similar what goes 23 at factory I made it go 30 but the other day I got it out and the the wind flew it over and it damaged something. Tried this but didn’t work. Tried everything. So I think screw that bike just stick to my bike I always use. I only use my other one for small trips
Had the bike a few weeks-throttle not working even after the brake sensors were disconnected-I was told I need a new controller-I am now waiting to see if it does come-not a good start-lets see how customer service responds
Sorry to heat that, you too huh. Too many people are having throttle issues too soon. I won't be buying ecotric ebikes in the future. Hope someone can fix it for you.
I am going through the same right now. The customer service is so short with you that takes forever. Im waiting for a controller now. at least the tech responds but i practically missed the summer with this.
I have a smaller Ecotric Electrical bicycle. It does not show any power other than on battery. It does not have a LCD display can u please assist me wt can I do?it is been just 6 months since I bought it
I have a Ebike and i'm having a similar problem. My throttle works but only with pedal assist, the motor turns on as soon as turn the pedal. but once the bike is stationary the throttle doesn't work or should I say the motor doesn't react to the throttle. why is that ? and the display panel all modes behave the same way same speed.. what is that ?
My throttle stop working out of no where. I was riding it fine for about 1-2 miles. Stopped for 5-10 to run into a store. Got back on my bike and no throttle power. I’ve done all the steps in the video. The brake sensors completely died, squeezing the brakes had NO effect on the motor. I removed both and replaced the front tire brake sensor. The sensor works fine now, and as intended. Walk assist works fine. Pedal assist works fine. The throttle is the ONLY issue. My bike is less than 3 months old, and has 196 miles. I’ve NEVER leave it outside. I was told by a local ebike shop that the issue was the controller wasn’t compatible with the throttle and lcd display/computer.
I having a problem that my throttle and my PAS won’t work the only way I can get my bike to throttle is by putting my bike in walk mode idk what the issue could be
Hi so I received an ecotric and the brake levers when on wrong sides- so this required switching to correct sides and then after doing so the throttle doesn’t work- it lights up but nothing happens So now I have a new bike and it doesn’t work and I’m getting no help from ecotric Does anyone know what this could be and or how to fix?
WHY? WHY didn't your helper mechanic hide the brake sensor wires to the controller? I said hide, because he did a terrible job of allowing viewers to identify the brake cutoff cables! How am I supposed to get some help from your video????? Can you at least tell me the colors for the left/right sensor cables??????
I tried all of these on my fat tire ecotric bike and none of them work what happened was my throttle will not push the bike, if the handle bars are pointed to the left but, when I turn right the bikes motor stops and the only thing not working is the throttle the peddle assist and walk mode work perfect and btw my bike is only 4 days old I’m surprised I’m already having problems but if someone could help me out that’d be great
You mean that when you turn left ,none of the throttle,pedal assist or walk assist working ? If so,please unplug connection that connect the brake lever and controller(It is the only 2 plugs that have 2 wires on each plug),then please try the throttle,pedal assist and walk assist,does them work ? If all of them are working,that means it has some problem with the brake levers,if still not work that means the controller is bad. If ONLY throttle does not work(pedal assist and walk assist are good ),it means the throttle is bad. You also said that when turn right, "the only thing not working is the throttle" , If the pedal assist and walk assist are all good,it means the throttle is bad. Based on all what you said It seems like some wires(the one connect throttle and controller or the ones connect brake lever and controller ) or connection is loose. you can un-twine the tape on the wires to make sure the wires is not broken somewhere. Normally,your problem will be solved within 2-3 emails if you can describe your problem clearly and provide necessary video or pics.
![OsamaSon - ik what you did last summer [Official Music Video]](http://i.ytimg.com/vi/4DIQDnu3mr4/mqdefault.jpg)
I have 2500 miles on my ecotric e bike and this was the first problem I’ve had electronically, easy fix aswell.
Love your accent, I can listen to you all day trying to fix anything, thank you 😊
My throttle only works some time , then it works some other times. Any Ideas? Thanks for the video
Thank you! I thought I checked all the connections but found the back one had been disconnected!!
Honestly other people are trashing on the video but its quite good helping with that specific issue. Maybe someone can help with mine? My screen doesnt turn on at all but if i pedal super fast it will. The battery lights up and charges so i think its ok!
Hi, I've had my bike for about 2 months and now it stopped working. My display says error 002. The brakes are fine but once I try to use the throttle, it doesn't work and the display says error 002.
Oh man I just purchased this bike and doesn't makes me lose sleep
My bike is 7 months old, same as one in video but fat tire.....the throttle will work ONLY if you lift back tire off the ground. Try it again 20 seconds later throttle won't work lifting tire off ground. Throttle will NEVER work while riding anymore. All this started after brakes were adjusted. Pedal assist still working great. Can you help me? Maybe ECOTRIC could make better throttles?
did you fix it? same problem here?
Nice video. I also have a question about that issue. Which is the sensor wire for that controller and how to identify it like color, connector type, etc?
That information would have made it a nice video!
☠️ I've been experiencing extremely dangerous episodes of the motor not stopping as soon as I turn the throttle , related to high humidity conditions ! I think it's because the humidity increases conductivity of the hall sensors in the throttle . can you recommend a good throttle ? I think the manufacturers are going to have to make them water proof. I experienced the same issue with a different throttle , battery and controller. just using the bike after a rain storm is enough to cause the issue. We must have a throttle will a switch to cut power ! ☠️ Also stop using hot glue on the Hall sensors ! It melts were I live ! And make the throttle not Fall apart so easy , and they need to be made with softer grips or made to accept normal grip's.
Hmmm...i have a different model of electric bike, but this video may help me solve my issue of the throttle not working.
Thank you my problem is solved
I did all the tests and still the throttle is not working. I am 7 months in a 18 month warranty, so i called for warranty replacement and was turned down. Really ? I had to find a replacement and it works now.
Well. I brought two ecotric and my friend also brought 2. We each have a bike with this same problem. Sad, spend close to 4000 dollars on all our bikes with amenities and they don't work. On mine, the throttle, PAS, or KM (walk mode) does not work. I always ride on level ground but the day it stopped working I went up a small hill. Thereafter, for the rest of the ride, the throttle would engage intermittently and also PAS. I got the bike home. I have disconnected the wires from both brakes but still not working. When I roll the bike backwards it makes a motor grinding sound. I saw a video where the hub motor magnets can come off track. I will try that fix next. The wires from the brakes, to my understanding, are the two wires black and the other color (have it closed up right now). That is, front brake has two wires to connector and back brake has two wires from the connector both coming from the central wiring harness from the front of the bike brakes. It looks like Ecotric Commentor below is stating it could be the controller in a similar situation. I did swap the batteries out because I have two of the bikes and that did not make a difference. I believe something could be wrong with the hub motor itself. I tried turning off the bike, disconnecting the wire to the motor, and turning it back on. In sum, the when I turn the throttle I get a split second sound or movement which indicates to me that it has a connection to the motor but for some reason the motor is not engaging. Hmmm.
Same here...did you figure it out?
@foggyfields9378 I did. It was the throttle body. It's been a long time but basically it was a magnet in the throttle that was malfunctioning. I ordered the throttle and reconnected it to the bike and it worked fine since then. It's been a while but I recall I had to connect it to the black box below the pedals and since them has worked fine.
This video did help me a lot thx
I really dont get it. She unplugged the 2 break cables then everything work. What does that mean? The controller is bad? Should i leave them unplugged?? Or plug them back?
ok so if you have a diy ebike with waterproof connectors (the 3 pin connectors) and your thumb throttle isnt working and has an error on the screen with controller report unplugging the throttle wont work unplug the controller it will go back to normal sometimes what will happen is the controller will glitch and when you hit the throttle it wont stop and when you shut the bike off and turn it back on it will say error 04H controller report its not a problem no need to buy a new throttle just unplug the controller and plug it back in
I unplug the brake sensor wires.. Doesn't that cause me other problems?
Worth the risk
How do that
Very good video
Thank you!!!! It helps!!!!!!
i have the fat tire bike and ive had it only for 2 days now. Im having bad connectivity issues between the battery and the motor. i can not get the bike to turn on even with a fully charged battery in, and when i DO get it to turn on, the whole bike will shut off after the smallest bump. No LED, No throttle, no PAS, no nothing. Please help
Check all connections one by one.
When meet the problem,we as a tech the first thing want to know are:
1. Can the display be lighted up?
2. ONLY the throttle does not work or none of the throttle,pedal assist(please make sure you turn the pedal a whole circle) or walk assist(For S900,S700 display,please Press and hold the ∨ button for more than 3 seconds;for 810 display,please press and hold 6km button for more than 3 seconds ) does not work?
ECOTRIC Electric Bike if the ebike is lowbat can it affects the throttle?
coz my trottle was loosing after a few minutes the suddenly comes back..
My ebike is a POS although I’ve got a proper 60+ ebike I have another one similar what goes 23 at factory I made it go 30 but the other day I got it out and the the wind flew it over and it damaged something. Tried this but didn’t work. Tried everything. So I think screw that bike just stick to my bike I always use. I only use my other one for small trips
Where is the company from? China I think.
Yes,our supplier is in China.
OMG!!!!! Thank you!!!
Hello,do you know what is the problem of error 06
Had the bike a few weeks-throttle not working even after the brake sensors were disconnected-I was told I need a new controller-I am now waiting to see if it does come-not a good start-lets see how customer service responds
Sorry to heat that, you too huh. Too many people are having throttle issues too soon. I won't be buying ecotric ebikes in the future. Hope someone can fix it for you.
I am going through the same right now. The customer service is so short with you that takes forever. Im waiting for a controller now. at least the tech responds but i practically missed the summer with this.
I think the video would have been better with audio..
. and useful information
I have a smaller Ecotric Electrical bicycle. It does not show any power other than on battery. It does not have a LCD display can u please assist me wt can I do?it is been just 6 months since I bought it
I have a Ebike and i'm having a similar problem. My throttle works but only with pedal assist, the motor turns on as soon as turn the pedal. but once the bike is stationary the throttle doesn't work or should I say the motor doesn't react to the throttle. why is that ? and the display panel all modes behave the same way same speed.. what is that ?
How do i find out which cable is the brake sensor?? I have the jansno x50 btw.
I have one too, my throttle only works if I’m already pedaling for a while instead of it always being on, is it supposed to be like that?
My throttel aslo not work why ? , im buy new throttel but again not run why dear ?
My throttel not work same u ebike , can u help me, im change throttel and controller but not fix this problm ?
My throttle stop working out of no where. I was riding it fine for about 1-2 miles. Stopped for 5-10 to run into a store. Got back on my bike and no throttle power. I’ve done all the steps in the video. The brake sensors completely died, squeezing the brakes had NO effect on the motor. I removed both and replaced the front tire brake sensor. The sensor works fine now, and as intended. Walk assist works fine. Pedal assist works fine. The throttle is the ONLY issue. My bike is less than 3 months old, and has 196 miles. I’ve NEVER leave it outside. I was told by a local ebike shop that the issue was the controller wasn’t compatible with the throttle and lcd display/computer.
I am having the same problem. Everything works fine except for the throttle. Did you get yours fixed?
haterzproof yea, need to get a new throttle.
@@dontmatter6020 thanks
I having a problem that my throttle and my PAS won’t work the only way I can get my bike to throttle is by putting my bike in walk mode idk what the issue could be
I have a problem my bike doesn’t work the bike drives for one sec and stops and the pedal assist doesn’t work and the. Break light is always on
Thank you
On the display I see this : Motor position sensor fault ! what is mean ?
Hi so I received an ecotric and the brake levers when on wrong sides- so this required switching to correct sides and then after doing so the throttle doesn’t work- it lights up but nothing happens
So now I have a new bike and it doesn’t work and I’m getting no help from ecotric
Does anyone know what this could be and or how to fix?
unplug brake sensors solved my problem
Thank u
really?
My bike keeps going on its own and now only peddle asset works wtf please help
Mine will not go higher than 12 mph.
Please help
How do I remove speed limiter
How to replace sensor
Unplug what now
WHY? WHY didn't your helper mechanic hide the brake sensor wires to the controller? I said hide, because he did a terrible job of allowing viewers to identify the brake cutoff cables! How am I supposed to get some help from your video????? Can you at least tell me the colors for the left/right sensor cables??????
I tried all of these on my fat tire ecotric bike and none of them work what happened was my throttle will not push the bike, if the handle bars are pointed to the left but, when I turn right the bikes motor stops and the only thing not working is the throttle the peddle assist and walk mode work perfect and btw my bike is only 4 days old I’m surprised I’m already having problems but if someone could help me out that’d be great
You mean that when you turn left ,none of the throttle,pedal assist or walk assist working ? If so,please unplug connection that connect the brake lever and controller(It is the only 2 plugs that have 2 wires on each plug),then please try the throttle,pedal assist and walk assist,does them work ? If all of them are working,that means it has some problem with the brake levers,if still not work that means the controller is bad. If ONLY throttle does not work(pedal assist and walk assist are good ),it means the throttle is bad.
You also said that when turn right, "the only thing not working is the throttle" , If the pedal assist and walk assist are all good,it means the throttle is bad.
Based on all what you said It seems like some wires(the one connect throttle and controller or the ones connect brake lever and controller ) or connection is loose. you can un-twine the tape on the wires to make sure the wires is not broken somewhere.
Normally,your problem will be solved within 2-3 emails if you can describe your problem clearly and provide necessary video or pics.
The accent tho
ok
Kinda pointless video if you dont show people how to fix the last problem you pointed out.
And the fact she can’t even string a sentence together definitely can’t help
I only speak English..this video is pointless
Dude can you guys get someone that speaks fluent English? holy shit she speaks so slow..
Rude
Rude bro she's still assisting us
Her English was pretty good. I'd rather her take her time rather then rush through it.
whats wrong with it ? its perfectly fine and i can understand it very clearly
Very good video