Driving Operational Excellence to Meet Customer Demands in an Era of Instant Payments

The rapid adoption of instant payments has revolutionised transactions globally, offering unprecedented convenience and speed. However, this innovation has introduced new challenges, with 2% to 5% of international payment messages resulting in a staggering two million failed transactions daily. These exceptions are costly and have a detrimental effect on customer satisfaction and the reputation of institutions.
This expert webinar will delve into the complexities and impacts of payment failures across the payments corridor. Our Industry panel will provide insights into the current landscape, exploring the innovations and best practices that financial institutions need to address these challenges effectively.