Gracias a tu video puede ensablarla sin que se salga cuando uno abre la puerta de adentro pase más de una semana tratando y siempre se salía y ahora la logré instalar
Congrats and thanks for the positive feedback. BTW - I had it in a drawer till about 1 month ago and now installed in my new home in the door to the patio and works just great. Love it. The fingerprint sensor works even better than in my $300 front door lock ;-))
I had the exact same problem. The solution I found was to hold the outside door knob with one hand and slam my hand onto the interior door knob. The issue is that the interior door knob is not pressed in far enough to "lock" in place. Hope this helps you out!
@@raisaagnieszka8889 Mine is normally charging from USB-A from a power bank. Have it installed in my home now. Love it. Fingerprint reader is better than from most other locks.
@@vincentvega2069 problem is i cant. it missing from my app. that is a big problem. do not know how reset it. nevermind. found it. look up k10 smart door knob installation instructions
Mine won't stay connected to the app so I don't get notification when opened and i have to connect everytime to unlock with app. So you have a solution for this?
@allcheckout correct! I understand that part but what os the remote unlock feature? In the booklet it says gateway requires and I have that but it won't work.
No I don't lol, that's why I'm asking for help 😅. I'm not able to find this anywhere. In your app does it have the remote unlock feature under your settings?
@@onlyjustdee Really sorry but can't tell. It's a product which I got for free to test (disclosed in the video and on the left top of the video) and gave it already to friends hence can't check any more. Is this still sold or did you buy this long time ago?
Thank you for sharing this tutorial it really helped alot!
Glad to know, that I was able to help - thanks for the positive feedback! 💖
Thank You!
You're welcome!
how long time takes to charge the smart lock for the 1st time? After full charge how long the battery will last?
Sorry ... idk. Maybe it's in the listing or instructions, but I sold the lock already and can't check any more.
how to reset that so i can link bluetooth?
Gracias a tu video puede ensablarla sin que se salga cuando uno abre la puerta de adentro pase más de una semana tratando y siempre se salía y ahora la logré instalar
Congrats and thanks for the positive feedback. BTW - I had it in a drawer till about 1 month ago and now installed in my new home in the door to the patio and works just great. Love it. The fingerprint sensor works even better than in my $300 front door lock ;-))
Why does the inside handle come off so easily?
Can you please let me know how to lock it in place?
I had the exact same problem. The solution I found was to hold the outside door knob with one hand and slam my hand onto the interior door knob. The issue is that the interior door knob is not pressed in far enough to "lock" in place. Hope this helps you out!
How can you add a user member fingerprint without having them to make an account ?
can you show on how to properly lock the outside knob,mine wont lock.
You can't lock it from outside - at least IDK how to do that. You need to adjust the setting from the inside
Marlee Vista
Mine is not charging when I plug in usb C. Any troubleshooting?
Did you check charger and cable. Maybe try other charger and cable. Also try USB-A to USB-C and not C to C ..
i have the same problem; excuse me, did you fix it?
@@raisaagnieszka8889 Mine is normally charging from USB-A from a power bank. Have it installed in my home now. Love it. Fingerprint reader is better than from most other locks.
Was having the same issue. Type A to C worked for me, too. Thanks!
@@drmathtex PD C to C needs a trigger and causes many such problems
how do you reset the device and put it in bluetooth pairing mode again?
Good question. Isn't there a reset pin? Sorry can't remember even though I have it installed just 1 month ago here in my new home
You must delete device from Tuya app.
@@vincentvega2069 problem is i cant. it missing from my app. that is a big problem. do not know how reset it. nevermind. found it. look up k10 smart door knob installation instructions
You have to turn on the Bluetooth on your phone and hold it close to the lock when in app
Mine won't stay connected to the app so I don't get notification when opened and i have to connect everytime to unlock with app. So you have a solution for this?
It's a bluetooth lock and not a wifi lock. So if you're more than 30ft away you wont' get notifications
@allcheckout correct! I understand that part but what os the remote unlock feature? In the booklet it says gateway requires and I have that but it won't work.
@@onlyjustdee oh ... lol .. then you know more than I do ...
No I don't lol, that's why I'm asking for help 😅. I'm not able to find this anywhere. In your app does it have the remote unlock feature under your settings?
@@onlyjustdee Really sorry but can't tell. It's a product which I got for free to test (disclosed in the video and on the left top of the video) and gave it already to friends hence can't check any more. Is this still sold or did you buy this long time ago?
How do you put the door knob in booth mode?
Booth?
Jeremy Mills
Aida Underpass
it has a cable to charged it, but once you installed it to the door, how do you charged it?
Normal USB A to USB C cable. It has a USB port on the inside
You didn't show how you got to the add fingerprint add on the app
The add a finger print it's not present it's a junk
Absolutely useless video, your recommended videos pop into the video 2 mins before its ending which means you cant see what you are doing.
Thanks for the feedback, I'll take that into consideration 👍
21612 Armstrong Rapids