Assembly of the Motorized Track - ABALON

[@xXDerFranzXx]

How many cm is the measurenent tool long.... I lost mine and i have to shorten the profiles and the belt.

[@abalonmotorizedtracks4881]

Hi there! I believe we already helped you answer this question in another platform, but please send an email to [e-mail] if you still have questions or need support! Have a nice week,
Abalon Team

[@xXDerFranzXx]

@@abalonmotorizedtracks4881 i find out that the tool is 12.5cm long

[@dan234ize]

it will be very helpful if you make a similar video on how to install a wall switch

[@abalonmotorizedtracks4881]

We appreciate a lot the feedback! We are currently looking into releasing new content to better support the assembly and installation of the motorized track, and these comments help us better define our next steps. Thanks again, the Abalon team :-)

[@na773]

Very bad background color. It completely covers the color of belt so it cant be seen clearly.

[@abalonmotorizedtracks4881]

We apologize for the difficulties that you may have encountered while following the video instructions. We appreciate the feedback and will for sure change this in future versions! If you have any questions, please feel free to reach out by sending an email to [e-mail]. Thanks again!

[@na773]

@@abalonmotorizedtracks4881 thank you for being attentive. The belt measuring tool is black and the background is black. It was difficult for me to get the measurements right.

[@abalonmotorizedtracks4881]

​@@na773 In the future we will make sure to use a different background to enhance the clarity and overall understanding of the video. This feedback is very valuable, so we appreciate again the comment :-) Wishing you a great rest of the week.

[@ChristineWellard]

This is the most difficult thing in the world to put together and install, I've had an electrician here for over 2 hours to try and install it, its still on the floor in bits. I wish I could contact someone in the company to get me an installer.

[@abalonmotorizedtracks4881]

Hi Christine, we are sorry to hear you're experiencing difficulties with the product. We can guide you with the installation if you please send us an email to [e-mail] with your contact information and the problems you're facing. Thank for your collaboration and apologies for the inconvenience.

[@user-mx1kh9gg8p]

Would be great to see it actually work with a curtain in the end

[@abalonmotorizedtracks4881]

Thanks a lot for the feedback. We will definitely include this part in future versions. Thanks again! The Abalon team

[@user-mx1kh9gg8p]

Does this work with 4 curtains and 2 center opening? If u bought the product 2x

[@abalonmotorizedtracks4881]

Hi there! One motorized track can only handle one opening (either center or side), but if you buy two motorized tracks and assemble them with center opening you could achieve the installation you are mentioning! If you have any further questions, please send us an email to [e-mail]. Thanks, the Abalon Team.

[@BristolsPlummer]

Nightmare I measured it on the outside and inside of the track and now it's too short by 10mm I can't get the bracket on 🙈

[@abalonmotorizedtracks4881]

We are sorry to hear you are facing some issues!! Could you please send us an email to [e-mail] so our customer service team can assist you? Thanks in advance, I hope we can help you finish your installation!
The Abalon team

[@bassa69]

Hopefully someone can help i had to get a new router but now I can't connect to WiFi someone please please help

[@abalonmotorizedtracks4881]

Hi there! Could you please send an email to [e-mail] explaining your issue? Our customer service team will support you as soon as possible. Thanks a lot!

[@annamariaisolato6703]

Ho comprato i vostri bastoni per tende motorizzate, ma vorrei un video con spiegazione in italiano per aprire la tenda a sinistra

[@abalonmotorizedtracks4881]

Vi ringraziamo per l’acquisto. Sul nostro sito web (www.abalontracks.com) potrà trovare i traduzioni dei sottotitoli nel documento allegato sotto i video (nella front page). Vi ringraziamo ancora!
Cordiali saluti,
Abalon Team

[@silviabrandenburger2059]

Ja, die Montageanleitung ist leider dürftig. Wenn ich eine Schiene in U Form mit 2 Ecken montieren möchte fehlt die Anleitung. Sehr schwierig

[@abalonmotorizedtracks4881]

Vielen Dank für Ihren Kommentar. Wir entschuldigen uns für die Schwierigkeiten bei der Montage des Produkts. Wenn Sie Fragen haben, senden Sie uns bitte eine E-Mail an [e-mail] und wir werden Sie bei der Montage und Installation des Kits beraten. Vielen Dank für Ihre Mitarbeit.

[@silviabrandenburger2059]

@@abalonmotorizedtracks4881 das habe ich gemacht. Es gibt eine Anleitung mit einer Kurve

[@instalacionesmexicocaraudi3179]

Compre el cortinero pero no puedo enparejarlo a la app si destella el foco rápido pero no hay conexión que puedo hacer

[@abalonmotorizedtracks4881]

¡Hola! Muchas gracias por comprar nuestro kit Abalon. Le ruego nos envíe un email a [e-mail] con su problema y nuestro equipo de atención al cliente se pondrá en contacto con usted a la mayor brevedad.
Le agradezco de antemano la paciencia y colaboración.
Que pase una feliz semana,
Equipo Abalon

[@instantjoyfinder]

My application doig opposite when need close she open and when open close

[@abalonmotorizedtracks4881]

Hi there! Thanks for your comment. Please send us an email to [e-mail] explaining the issue so we can help you fix it! Thanks a lot.
Kind regards, Abalon Team