With all the people involved in that job (including the homeowner), I find it simply amazing that nobody noticed the shade until after the job was completed. Tunnel Vision at its finest.
Sad that it takes public shaming to hold people accountable. The company should compensate her for all of the energy bills that resulted from putting the panels in the shade.
That’s not entirely fair either. Many of them are really great. But with it being such a growth industry, some less than awesome people are flocking to it to try to make a quick buck. With all things, get multiple bids. In that process you will have conversations. Weed out the ones that seem like sketchy businesspeople.
Solar is a scam on the neighbors who helped subsidize this. Another scam when the roof needs to be replaced and the whole damn system has to be dismantled. Another scam when the home battery fails or some proprietary controller system malfunctions and replacements are no longer available.
It's a scam unless you have a battery to store the power you never get your money back the power goes into the power grid you still pay for the power anyone that tells you different is a scammer i live in Australia where the sun shines 95% of the air due to lack of rain was still paying for power bill when it was going into power grid only got a discounted one.
Every worker on that site knew that installing solar panels underneath trees was missing the point. I’m surprised they didn’t install them under the front porch and across the basement ceiling.
home owner should have stopped them. sure the workers should have stoped but pretty sure they were minimum paid labor hired bu the company who are their just to install.
How the hell does a rooftop solar system cost $73,000?!!! Especially these days, when the costs of the equipment has fallen, and the efficiency of panels has risen? As this lady was dealing with 2 companies, looks like there was a middleman involved in sale. I got a system installed in 2010 for $32K. I remember getting quotes from multiple companies. One company was one of those middleman companies, and they quoted $43k for same system. They were just a couple independant sales scmucks, that would set up contract with a particular solar company. I remember asking why should I hire them, instead of just dealing directly with the actual solar company. No answer. (real answer would have been, so they can make thousands of dollars for doing nothing.) I did use a good company and had them include a $2000 dollar main electrical panel upgrade and re-location into contract. (bombard electric.) Now adays I could probably get the same exact system for $14k to $23K, and use fewer panels due to cheaper and more efficient panels that are out there now. You really have to take youre time and do youre home work. Spend plenty of time looking at a companies reputation before hiring.
So how long would it take to recoup your money and actually start having free energy? How long would it take to make that $73,000 back before you put money into repairs I wonder.
@@mykehunt2430 It took me about 10 years on my $32K system to pay for itself. My panels and inverter have 25 year warranty. For a $73K system, maybe it might take 25 to 30 years. Yikes! Just when the system is out of warranty, the system pays for itself. Same sad story for the tesla power walls. The tesla batteries have warranty of 10 years, but the time to pay those off is 20 to 30 years. Not worth it. My system has paid for itself, a few years ago. Everything it produces now is all gravy.
How could those two companies make such a boneheaded mistake? And for them to just point their fingers at each other speaks volumes about their lack of integrity. Those are two companies that I know not to ever use.
@@TONIOFSFV where did it state she watched them install the system? You don't think it's possible they were at work during the hours a company installs home equipment?
That’s hilarious. When I had mine installed, the very first thing the owner of the company said was that you need to orient the panels on the south side of the home to capture as much light as possible.
Just looking at that shot where the sun is behind the panels they are clearly facing the wrong way. If they were facing south the sun would never be behind them.
What level of incompetence does it take to make this kind of mistake? This is like a plumber putting your shower spigot in your bedroom. It makes zero sense lol
My town has done everything they can to prevent or limit the locals from being able to legally install solar or provide any energy to your own home that isn’t provided by the cities contracted electric company.
It's a scam unless you have a battery to store the power you never get your money back the power goes into the power grid you still pay for the power anyone that tells you different is a scammer i live in Australia where the sun shines 95% of the air due to lack of rain was still paying for power bill when it was going into power grid only got a discounted one.
So this lady sat there and watch them put solar panels up for hours on the wrong side of the house and knew it the whole time I mean if you already live there you know what side of the house is Sunny 😂
@@michaeltamares7974 she LIVES there - how tf are you not going to know what side of your house gets no sun?? These people are too stupid to own homes SMH 😂
@@MichaelInTheDesert Her NV Energy hookup and local government fees are about $13.30 a month so she is actually producing more electricity then she uses. About $20,000 of the cost she showed is due to financing. She basically took a $53K loan out for 25 years. That was her big mistake. Bear in mind that bill doesn't show any rebates offered. The feds, the state, the county and even NV Energy offer rebates. My system, also in North Las Vegas, cost me about 18K all in. After rebates it was about 10K. It will pay for itself in 9 years. With a 25 year warranty for the panels by the time it expires i will have saved about $33,000 in electric bills (175 x 12 x 16). That does not take into account any rate increases. Other electronics (the inverter, regulator etc) have a 15 year warranty. If it needs replacing after 15 years subtract 3K from the savings.
I put enough solar on my rooftop to run our house and both electric cars year round. It cost me around $30k after the tax credit. I have no idea how she could have installed $70k worth of panels unless she also installed a bunch of battery back up, which can currently cost as much as much as the solar. Given that, she added the value of basically having a back up generator. Take that out and her payments would be cut in half. then you see the payback. I would add, I did a cash-out refi on my house to get $60k out. With that I was able to install 100% offset solar, air-seal, insulate, replace my gas furnace with a heatpump, gas water heater with a heatpump water heater, install 2 EV chargers, and provide a new subpanel to my detached garage. There was still $10k of that left of other non "payback" projects. That increased my mortgage by $109/mo and reduced my utilities by $119/mo. When done right, the payback is there. When done poorly, of course it is not.
@@gregnoel8779 The cost of her system was just over 50K. The extra 20K was her financing. She basically took out a 25 year loan on 53K. But I agree, even without knowing her array size or if she also had a battery backup it seems high. I installed my array 3 years ago for less then 18K, about 10-11k after rebates. Based on the electrical rates at the time of installation the system will have paid for itself in 9 years.
@@RickZackExploreOffroad oh jeez! They included the financing cost is that number? Not sure how I missed that. But that’s just stupid. That’s some reporter trying to make an even bigger newsworthy number by preying on those who can’t already do that math. I installed solar. I don’t care what the total cost with interest is because my monthly payment is lower than the offset electric bill. The final cost is moot to me because it currently pays me $10/mo vs my old utility bills. So whatever this total cost number will eventually be, it will be far less than of I had just kept paying my gas and electric bills.
There's a couple houses in my neighborhood in Henderson with solar panels on the north facing pitches of their roofs. Must have been installed by the same company.
Could be that or the front of the house faces south and the homeowner didn't want to see panels in the front. Aesthetic reasons. However, the company should of notified them of the production change when doing that.
How could it possibly be 70,000+? That's an insane amount of money. Our home for 150% offset was 21,700 after the federal tax credit installed taxes and fees included.
Because they are greedy and like to increase profit margins knowing the federal tax will lower the bill making the customer think they are saving a lot.
@@zacharylewis417 if a customer is stupid enough to pay 70K for what is arguably a 20K system - why shouldn't I charge the 70K ?? Homeowner is a potato and overpaid by 40K at least, that's on her.
Those companies knew what was happening and neither of em said anything to avoid taking responsibility and action . This includes re planning, re inspecting the other side of the roof , they didn't want to do anything extra (in their eyes) . This is what news stations are about !
I mind blown about the cost of solar in the US when compared to Australia, over here we pay about 1/20 of the amount. There is a scheme where companies who have high CO2 output buy credits which basically results in free panels on the roof, their installation and most of the control equipment but not all. We end up paying AUD $3500 usd $2300 for 5kw system. On average one in three homes has a system. There is enough that we can run an entire major city purely on solar and wind during the day.
Solar is not a scam she should of educated herself that's a big investment, you request a shade report to see how much you will actually get year round production
It is a scam. It is like 50-80 dollar per 100 watt. But nah, let people convince you that this unproven power source is worth 3 cars and you need it so bad you need to take out a high interest loan on something you don't need.
@@bobybob2847 that would be the smart thing to do, but the issue here is not “what should you do?”. The issue here is if the solar company is responsible for installing the panels in the shade!?
Exactly.that’s what I did. Total cost for me was under $12K. Before incentives. Paying $30-40,000 is just ridiculous, the return on investment would take decades to recoup
@@jenc8953 the system itself is pretty easier to connect together, you will need an electrician or confident in working in your electrical panel to install the necessary breakers. The type of roof and condition of the roof will be a variable to your difficulty. Hardest thing for me was getting the panels up to the roof.
@@teleyakco please elaborate. I use solar to offset the raising price of electricity, and gain some independence from the grid (it least in the daytime), but in the end it’s about eliminating a need to pay for electricity, or have limitations on when and how I use major appliances or air conditioning.
I am in the solar business and familiar with the relationship with titan and LGCY. I would say that more of the fault lays with LGCY. They are the ones the did the initial proposal and sale. Titan was just simply hired to install the system. Good on TITAN for fixing LGCY's mistake.
Idk man Titan's install team should of did an audible. The engineering is also done by Titan. And it wouldn't make sense for the Solo proposal to show northern panels because it throw off the sun hours.
@@jaybae2547 I disagree. TITAN did the engineering. But in the engineering phase it only considers electrical diagrams and room integrity. TITAN as a installing is hired to just install what the sales org sales. I am familiar with SOLO and it fails to account for shading quiet a bit. LGCY sold the deal with the design agreed in with the client. Titans just installed it.
That lady got ripped off. I own a solar co. and she got burned like most people that get solar. There are more companies than not that don't have a clue what they're doing. Panels on the wrong side of the roof, string inverters instead of micro's. Shit this poor lady, they couldn't even get the panel rows level for her. Sad. Most co. just want to give you cheap Chinese crap and charge you way too much. I would give my customers a graph showing how much they're going to produce compared to their monthly electric bills. Always made more in a year then they used. American made panels and micro- inverters. $0 dollars out of pocket. Monthly payment was half of the average electric bill over the course of a year. AND THE SYSTEM WAS PAID OFF IN 5 YEARS. AFTER THAT IT IS ALL PURE SAVINGS. Electric company's are trying to F everything up now, and the government isn't helping any. So I retired. Good Luck
I'm a system designer and I see that the sales people are not properly trained. I see systems sold with 400w modules and yet they sell them 240w micros just to keep the price down.
About 1/3 of her costs is financing. The bill they showed was also before any rebates. Between the state, the feds, Clark County, and NV Energy rebates her system cost was probably closer to 30K as opposed to the 52K she paid for. My system, not counting any rate hikes, will pay for itself in about 9 years.
LOL whoever sold her that didnt even do a site survey. You gotta look at the site and see where obstructions like trees from the beginning before install
Add Solar Ready Solutions (out of Utah) to the list of companies NEVER to use. I'm in illinois, and they got us signed up in 2019, and just recently we contacted them about taking them down so we could redo our roof and they said they're no longer in our state and wouldn't do anything. We also discovered our cell kit for app reading is out of date, and was supposed to have a 5 year warranty.
Owner is equally responsible for anything happening here and carries the burden of purchase. Everything wrong is clear to them WAY before installation.
Many years ago, when we first heard about solar, it seemed like such a great idea. From the ads we're bombarded with, I feel that many people think they are getting something for nothing or something from the government. For larger homes, with higher bills, it may turn out to be a decent deal in the long run. For many, they are simply transferring the same amount of money from the power company to the solar company.
One should never lease the system, and avoid financing if at all possible. I paid cash so the annual cost is nothing. In fact up until last year I received a check from NV Energy at the end of the year because I produced more then I used. Sadly they ended that program.
Depends. If you're in California you have to be a complete and utter moron not to do it. This is because California power company is will actually pay all of The upfront cost to put it on your roof, let you buy your electricity directly from the panels at the current electrical rate, which means your total cost is actually the same. At the end of the term, which is zero interest, after the cost that you've been paying equals the cost of the panel, you own them.
Thank you News 8, I'll take it from here🎯 We all certainly love when our news teams and investigative reporters expose these companies to make a wrong, Right❤
The solar installer should have done a site survey… I had the same issue and they installed the panels based on their data. Legacy and Titan have no clue what they are doing.
why ws no questions ask by homeowners when the first support for the panels where installed? they are the once who knows where the shades are at their home!
Personally I like to stack my solar panels on top of each other to get a higher energy density per sq foot. I'm just glad I am smart enough to not put them in the shade.
Holy sht they gon pay 75k for that sht n i payed 19k for my solar system setup with separate 2 50k separate batteries for the house n car charging station
Lmao, we literally just installed a system larger than this one for 18K. 20kw system installed for 18,999.99 in San Antonio, TX. Imagine paying 70K for this level of quality 😂 Lady got scammed hard
I get these solar salesmen almost weekly at my new house. They say I have a great roof for it. My house is surrounded heavily by 80 year old pines. My roof gets about 3 hours of direct sunlight in the summer and less in the winter. Before disclosing that info with them I ask them if they have a way of determining annual roof exposure due to the angle of the sun changing throughout the year seasonally. Essentially a solar audit to determine if in fact a roof will get optimum sunlight throughout the year. Their answers are mixed but but never "yes" and always "just sign up for an estimate with us and we'll sort all that out after". Also they never let you see any paper work they just generate leads and ask you to sign something to authorize the estimate but they don't want you to spend too much time reading what your signing. Most of them ( I can't speak to all of them) are predatory and aim to confuse you. Now when they show up I tell them all to kick rocks.
Hold. up... 70,000$ for solar panels??? is the US good? The same instalation atleast here in Spain would be no more than maybe 9,000-11,000€ maybe less... Wtf are they charging 70,000$ for???
All reputable installers will use a solar pathfinder. It is a device that will tell you how many hours of sunlight you will get in any given spot, for each month of the year taking into account shading from obstacles on your chosen site. I know, I am a reputable installer. I have declined to do installations where other companies have gladly offered to do it. I don’t want, or have, upset customers.
The cost of her system was just shy of $53K, the remaining was financing costs. That said I consider it high, but I have no idea what her rated output is. My system in North Las Vegas costs me around 18K total in 2019. It has a 4.35 Kw peak power output and my average electric bill is also $11 bucks per month.
Mine cost $27k before the federal incentive, which took off $14k. I have a smaller 5.5kW system to offset energy usage, not completely eliminate it. Works like a charm. 70k is quite a bit in my honest opinion.
@@samdish I think it was worth it. After local and power company rebates I paid a little less then 10K. So in about 9 years it will have paid for itself. Of course that is not assuming any rate increases, in which case it will be sooner. But there are many factors. Two of which are average cloud covers and the latitude of the installation. The warranty for the panels is 25 years and 15 years for the inverter and regulators. Maintenance is hosing them down a few times year.
unfortunately, instead of paying the electric bill, she pays the finance company. not sure if she will still be living there after the 25 year solar mortgage is paid off. the 30% solar tax credit is a deduction, not a refund. if you receive a tax refund every year, then you don't get the tax credit.
Sorry but if you still have to pay an electric bill to the solar panel company, you are not saving at all because you are stuck in that loan contract and also will always pay a portion to the electric company to complement. Remember those sellers work on commission.
These solar companies are the worst, from panels that don't work, panels delivered and not installed, to installing panels on the north side of a roof, not resolving issues, the complaints never end.
Over $70,000 while still installing the panels in the wrong area? This is not good for the image of alternative energy when you have people do this kind of problem. I will install if you have the following: 1. House mortgage loan fully paid off. 2. Calculate in all 4 seasons where the sun is on the roof. Why did they skip this step. 3. Evaluate the systems inside the house and find out energy consumption and heating and cooling energy costs. 4. Upgrade systems from the meter to the electric box to prepare the house to handle the new electrical system that connects the panels and batteries to the house. 5. Install the batteries. 6. Install the racks for the panels. 7. Install the panels themselves. 8. See if the owner wants to upgrade their heating and cooling systems and do so.
Someone is lying cause shade evaluation‘s are done prior to install. The homeowner would’ve been told that the tree Hass to come down in order for the panels to be efficient and working properly
Solar industry is a mess with salesman making promises and qualified and unskilled on proper placement of solar panels this happens many times this is not an isolated case.
Their solar panels are expensive. I recently got mine installed in April '22 and it come to $24K. Then again i only needed 12 panels for a 1500 sqft. house.
What you do. Sue both companies for poor workmanship/ not up to standard. It would have paid off the solar panels. And they would also have the option for them to fix it or hire another contractor to fix outta their pocket. Which always pick the 2nd option
Wow a 25 year loan to pay the solar panels off. Solar panels don’t last forever people. By the time she pays that loan off she will have to buy new panels and start all over again with another 25 year loan. So when you add in the cost of the solar panels monthly payment to your electric bill…..you really aren’t saving a dime. You also aren’t doing the planet any favors because eventually all those solar panels have to be dumped somewhere when they stop working or become damaged…and I read they have to be dumped in a special dump because they contain things that can pollute the ground and water.
So who was it that made the decision to put them there in the first place ,the installers or her the homeowner? and I guess the big question is WHY DIDNT SOMEONE CATH THAT ??
They only care once it's in the public eye as they know the majority of people would not buy from them I know I wouldn't already. They've showed what type of company they both are
What they don’t tell you , is that their is two payments one for electricity and another for the cost of the equipment so you’ll basically be paying the same bill for 15 years .
With all the people involved in that job (including the homeowner), I find it simply amazing that nobody noticed the shade until after the job was completed. Tunnel Vision at its finest.
Yup your right
Sounds hinky
That’s how a cash grab works.
Exactly! I'm surprised it hasn't be questioned with all the people involved.
@@stoopidvideo they are all playing there part in a game by the elites
Even a 9 year old would know that a solar panel needs direct sunlight.
They’re probably 8.
And that the sun moves in relation to the time of year.
Well obviously you didn't know the CEO is 8 years old.
Theyre probably cats🐱👍🏿
even with out the tree issue... the panels are clearly on wrong side of pitch.
Sad that it takes public shaming to hold people accountable. The company should compensate her for all of the energy bills that resulted from putting the panels in the shade.
Solar may not be a scam but the companies that sell it are awful one horror story after another
That’s not entirely fair either. Many of them are really great. But with it being such a growth industry, some less than awesome people are flocking to it to try to make a quick buck. With all things, get multiple bids. In that process you will have conversations. Weed out the ones that seem like sketchy businesspeople.
Solar is in fact a total absolute scam, unless you do it yourself, and even then it will take a very long time to recover the investment....
Solar is a scam on the neighbors who helped subsidize this. Another scam when the roof needs to be replaced and the whole damn system has to be dismantled. Another scam when the home battery fails or some proprietary controller system malfunctions and replacements are no longer available.
Using finite metals and minerals mined by slaves in 3rd world countries? Yeah, they can have some good on the consumer end.
It's a scam unless you have a battery to store the power you never get your money back the power goes into the power grid you still pay for the power anyone that tells you different is a scammer i live in Australia where the sun shines 95% of the air due to lack of rain was still paying for power bill when it was going into power grid only got a discounted one.
Every worker on that site knew that installing solar panels underneath trees was missing the point. I’m surprised they didn’t install them under the front porch and across the basement ceiling.
She should have been aware of trees too
home owner should have stopped them. sure the workers should have stoped but pretty sure they were minimum paid labor hired bu the company who are their just to install.
How? I can give you $70,000 reasons
The installer have to follow the plans
Just cut down the tree.
How the hell does a rooftop solar system cost $73,000?!!! Especially these days, when the costs of the equipment has fallen, and the efficiency of panels has risen? As this lady was dealing with 2 companies, looks like there was a middleman involved in sale. I got a system installed in 2010 for $32K. I remember getting quotes from multiple companies. One company was one of those middleman companies, and they quoted $43k for same system. They were just a couple independant sales scmucks, that would set up contract with a particular solar company. I remember asking why should I hire them, instead of just dealing directly with the actual solar company. No answer. (real answer would have been, so they can make thousands of dollars for doing nothing.) I did use a good company and had them include a $2000 dollar main electrical panel upgrade and re-location into contract. (bombard electric.) Now adays I could probably get the same exact system for $14k to $23K, and use fewer panels due to cheaper and more efficient panels that are out there now.
You really have to take youre time and do youre home work. Spend plenty of time looking at a companies reputation before hiring.
So how long would it take to recoup your money and actually start having free energy? How long would it take to make that $73,000 back before you put money into repairs I wonder.
@@mykehunt2430 It took me about 10 years on my $32K system to pay for itself. My panels and inverter have 25 year warranty. For a $73K system, maybe it might take 25 to 30 years. Yikes! Just when the system is out of warranty, the system pays for itself. Same sad story for the tesla power walls. The tesla batteries have warranty of 10 years, but the time to pay those off is 20 to 30 years. Not worth it. My system has paid for itself, a few years ago. Everything it produces now is all gravy.
Interest cost is probably more than the system costs.
She allowed them to scam her. That is like $20K in panels for $70K. She is not smart.
They didn't show the system size but a 16kw system in Vegas isn't out of question.
How could those two companies make such a boneheaded mistake? And for them to just point their fingers at each other speaks volumes about their lack of integrity. Those are two companies that I know not to ever use.
The installers preferred to work in the shade.
How did she hire them and watch them do it ?
one republican and the other democrat company
@@TONIOFSFV where did it state she watched them install the system? You don't think it's possible they were at work during the hours a company installs home equipment?
@@StormcallR It was installed on her house !
Now she can look forward to the roof repair after relocating the panels
😂 Man that's sad but funny
Cheaper than 70k in the shade
She’s cute and eatable
They supply up to twelve catch buckets for the water when it rains.
@@YallaMiami yo wtf
That’s hilarious. When I had mine installed, the very first thing the owner of the company said was that you need to orient the panels on the south side of the home to capture as much light as possible.
Same
Mine is on the east side as no room on the south for 12 panels. Still over produce in winter to the electric company.
Well, the difference is, that you hired an actual solar company, while this naive Lady fell victim of a scammer.
Just looking at that shot where the sun is behind the panels they are clearly facing the wrong way. If they were facing south the sun would never be behind them.
This is called not paying attention to anything in your life
"Man it's hot up here in the sun!"
"Hey that side has shade!"
"Lets install these over there, it will be so much better working up here in the shade!"
Always call the general phone number of a company. If you don't get a competent person on the phone quickly, don't do business with them.
What level of incompetence does it take to make this kind of mistake? This is like a plumber putting your shower spigot in your bedroom. It makes zero sense lol
That's why I have grow lights just above my indoor solar panels.
Great idea! I use a gas generator to charge my electric vehicle too.
just buy tritium keychains and attach them on your panels.. you get 10miliamps of current for the rest of your life..
Holy freaking lmao 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
My town has done everything they can to prevent or limit the locals from being able to legally install solar or provide any energy to your own home that isn’t provided by the cities contracted electric company.
Sound like we live in the same town
Sounds like San Diego.
Yeah, the invisible hand of the free market 😅
It's a scam unless you have a battery to store the power you never get your money back the power goes into the power grid you still pay for the power anyone that tells you different is a scammer i live in Australia where the sun shines 95% of the air due to lack of rain was still paying for power bill when it was going into power grid only got a discounted one.
I’m glad her situation was fixed
So this lady sat there and watch them put solar panels up for hours on the wrong side of the house and knew it the whole time I mean if you already live there you know what side of the house is Sunny 😂
But she not the professional installer. Dude.
@@michaeltamares7974 I mean it's pretty obvious you dont need to be a professional.
@@michaeltamares7974 she LIVES there - how tf are you not going to know what side of your house gets no sun?? These people are too stupid to own homes SMH 😂
@@michaeltamares7974 No way she would have watched them or this would not have happened.
Any idiot knows the sun rises from east to west. You have to be stupid not to know that instinctively.
200 to 13 is not a discount if you pay 259 a month
Exactly. You’re offsetting one bill with another one. Insanity.
@@MichaelInTheDesert Her NV Energy hookup and local government fees are about $13.30 a month so she is actually producing more electricity then she uses.
About $20,000 of the cost she showed is due to financing. She basically took a $53K loan out for 25 years. That was her big mistake.
Bear in mind that bill doesn't show any rebates offered. The feds, the state, the county and even NV Energy offer rebates.
My system, also in North Las Vegas, cost me about 18K all in. After rebates it was about 10K. It will pay for itself in 9 years. With a 25 year warranty for the panels by the time it expires i will have saved about $33,000 in electric bills (175 x 12 x 16). That does not take into account any rate increases. Other electronics (the inverter, regulator etc) have a 15 year warranty. If it needs replacing after 15 years subtract 3K from the savings.
I put enough solar on my rooftop to run our house and both electric cars year round. It cost me around $30k after the tax credit. I have no idea how she could have installed $70k worth of panels unless she also installed a bunch of battery back up, which can currently cost as much as much as the solar. Given that, she added the value of basically having a back up generator. Take that out and her payments would be cut in half. then you see the payback.
I would add, I did a cash-out refi on my house to get $60k out. With that I was able to install 100% offset solar, air-seal, insulate, replace my gas furnace with a heatpump, gas water heater with a heatpump water heater, install 2 EV chargers, and provide a new subpanel to my detached garage. There was still $10k of that left of other non "payback" projects. That increased my mortgage by $109/mo and reduced my utilities by $119/mo. When done right, the payback is there. When done poorly, of course it is not.
@@gregnoel8779 The cost of her system was just over 50K. The extra 20K was her financing. She basically took out a 25 year loan on 53K.
But I agree, even without knowing her array size or if she also had a battery backup it seems high. I installed my array 3 years ago for less then 18K, about 10-11k after rebates. Based on the electrical rates at the time of installation the system will have paid for itself in 9 years.
@@RickZackExploreOffroad oh jeez! They included the financing cost is that number? Not sure how I missed that. But that’s just stupid. That’s some reporter trying to make an even bigger newsworthy number by preying on those who can’t already do that math. I installed solar. I don’t care what the total cost with interest is because my monthly payment is lower than the offset electric bill. The final cost is moot to me because it currently pays me $10/mo vs my old utility bills. So whatever this total cost number will eventually be, it will be far less than of I had just kept paying my gas and electric bills.
What pisses people off is when they find out the actual cost of the panels and system are literally 10 percent of that.
Crazy, they took this lady’s money. The first thing any solar con tractor does is to calculate the amount of sun access. Shame on them!
There's a couple houses in my neighborhood in Henderson with solar panels on the north facing pitches of their roofs. Must have been installed by the same company.
Could be that or the front of the house faces south and the homeowner didn't want to see panels in the front. Aesthetic reasons. However, the company should of notified them of the production change when doing that.
How could it possibly be 70,000+? That's an insane amount of money. Our home for 150% offset was 21,700 after the federal tax credit installed taxes and fees included.
scammy for sure. These people will lose their house if they make a mistake. Thats like another mini house loan , stupidity at its finest
Because they are greedy and like to increase profit margins knowing the federal tax will lower the bill making the customer think they are saving a lot.
@@zacharylewis417 if a customer is stupid enough to pay 70K for what is arguably a 20K system - why shouldn't I charge the 70K ?? Homeowner is a potato and overpaid by 40K at least, that's on her.
Lesson learned, this two companies are on my list.
Those companies knew what was happening and neither of em said anything to avoid taking responsibility and action . This includes re planning, re inspecting the other side of the roof , they didn't want to do anything extra (in their eyes) . This is what news stations are about !
Guy installing panels looks at the trees: Not my problem
I mind blown about the cost of solar in the US when compared to Australia, over here we pay about 1/20 of the amount. There is a scheme where companies who have high CO2 output buy credits which basically results in free panels on the roof, their installation and most of the control equipment but not all. We end up paying AUD $3500 usd $2300 for 5kw system. On average one in three homes has a system. There is enough that we can run an entire major city purely on solar and wind during the day.
Wow
Solar is not a scam she should of educated herself that's a big investment, you request a shade report to see how much you will actually get year round production
It is a scam. It is like 50-80 dollar per 100 watt. But nah, let people convince you that this unproven power source is worth 3 cars and you need it so bad you need to take out a high interest loan on something you don't need.
She is paying for their expertise! They are the experts. They should be responsible for bad installation!
@@Arkane117 she paid for a salesperson that's why you shop around
@@meowmeowbobo solar is not for everyone that point needs to be made
@@bobybob2847 that would be the smart thing to do, but the issue here is not “what should you do?”. The issue here is if the solar company is responsible for installing the panels in the shade!?
Honestly, if you don't use a lot of electricity then you're better off either buying all necessary parts and DIY install or don't get them at all.
Exactly.that’s what I did. Total cost for me was under $12K. Before incentives. Paying $30-40,000 is just ridiculous, the return on investment would take decades to recoup
@@SS-tr5uw Was it difficult for you to install on your own?
@@SS-tr5uw not everyone uses solar as a means to save money.
@@jenc8953 the system itself is pretty easier to connect together, you will need an electrician or confident in working in your electrical panel to install the necessary breakers. The type of roof and condition of the roof will be a variable to your difficulty. Hardest thing for me was getting the panels up to the roof.
@@teleyakco please elaborate. I use solar to offset the raising price of electricity, and gain some independence from the grid (it least in the daytime), but in the end it’s about eliminating a need to pay for electricity, or have limitations on when and how I use major appliances or air conditioning.
I am in the solar business and familiar with the relationship with titan and LGCY. I would say that more of the fault lays with LGCY. They are the ones the did the initial proposal and sale. Titan was just simply hired to install the system. Good on TITAN for fixing LGCY's mistake.
Idk man Titan's install team should of did an audible. The engineering is also done by Titan. And it wouldn't make sense for the Solo proposal to show northern panels because it throw off the sun hours.
@@jaybae2547 I disagree. TITAN did the engineering. But in the engineering phase it only considers electrical diagrams and room integrity. TITAN as a installing is hired to just install what the sales org sales. I am familiar with SOLO and it fails to account for shading quiet a bit. LGCY sold the deal with the design agreed in with the client. Titans just installed it.
That why I like to do stuff myself… and be less dependent on others.
Just cut the damn tree . Running out of water anyway .
At least now I know which is the better company♥️❤️♥️😁😁😁
That lady got ripped off.
I own a solar co. and she got burned like most people that get solar. There are more companies than not that don't have a clue what they're doing.
Panels on the wrong side of the roof, string inverters instead of micro's. Shit this poor lady, they couldn't even get the panel rows level for her. Sad.
Most co. just want to give you cheap Chinese crap and charge you way too much.
I would give my customers a graph showing how much they're going to produce compared to their monthly electric bills. Always made more in a year then they used.
American made panels and micro- inverters.
$0 dollars out of pocket.
Monthly payment was half of the average electric bill over the course of a year.
AND THE SYSTEM WAS PAID OFF IN 5 YEARS. AFTER THAT IT IS ALL PURE SAVINGS.
Electric company's are trying to F everything up now, and the government isn't helping any.
So I retired. Good Luck
Racist
I'm a system designer and I see that the sales people are not properly trained. I see systems sold with 400w modules and yet they sell them 240w micros just to keep the price down.
3000 a year for 25 years Insanity.
But what do I know
About 1/3 of her costs is financing. The bill they showed was also before any rebates. Between the state, the feds, Clark County, and NV Energy rebates her system cost was probably closer to 30K as opposed to the 52K she paid for.
My system, not counting any rate hikes, will pay for itself in about 9 years.
2 thumbs up and a big smile to this news station that helped this lady.
LOL whoever sold her that didnt even do a site survey. You gotta look at the site and see where obstructions like trees from the beginning before install
The real scam is that she paid for the unit for almost $80,000............
yeah, someting doesnt compute there. solar. just. doesnt. cost. that. much. mine was less than half that for 100% energy offset.
lol bet the building permits were never issued for the panels to be moved.
Got the news involved. Pretty smart. That would effect their business tremendously.
Add Solar Ready Solutions (out of Utah) to the list of companies NEVER to use. I'm in illinois, and they got us signed up in 2019, and just recently we contacted them about taking them down so we could redo our roof and they said they're no longer in our state and wouldn't do anything. We also discovered our cell kit for app reading is out of date, and was supposed to have a 5 year warranty.
LOL.... and you never expected that to be an issue? Installing panels on a roof... naaa we will never have to touch the shingles in our lifetime...
Owner is equally responsible for anything happening here and carries the burden of purchase.
Everything wrong is clear to them WAY before installation.
wow, happy news, thank you
Many years ago, when we first heard about solar, it seemed like such a great idea. From the ads we're bombarded with, I feel that many people think they are getting something for nothing or something from the government. For larger homes, with higher bills, it may turn out to be a decent deal in the long run. For many, they are simply transferring the same amount of money from the power company to the solar company.
One should never lease the system, and avoid financing if at all possible. I paid cash so the annual cost is nothing. In fact up until last year I received a check from NV Energy at the end of the year because I produced more then I used.
Sadly they ended that program.
I agree with you 100% she pays more for their solar panels than I pay for my power bill monthly.
Depends. If you're in California you have to be a complete and utter moron not to do it. This is because California power company is will actually pay all of The upfront cost to put it on your roof, let you buy your electricity directly from the panels at the current electrical rate, which means your total cost is actually the same. At the end of the term, which is zero interest, after the cost that you've been paying equals the cost of the panel, you own them.
I would only pay cash for sure. Screw those loans
You can tell who owns media companies. They are always reporting rip offs and not the successes.
$73,000?
Thank you News 8, I'll take it from here🎯 We all certainly love when our news teams and investigative reporters expose these companies to make a wrong, Right❤
The solar installer should have done a site survey… I had the same issue and they installed the panels based on their data.
Legacy and Titan have no clue what they are doing.
why ws no questions ask by homeowners when the first support for the panels where installed? they are the once who knows where the shades are at their home!
Thank you Channel 8 for doing the right thing.
How did they fix it? Nice the sun?
Yeah, you should be paying attention when they’re installing whatever
Personally I like to stack my solar panels on top of each other to get a higher energy density per sq foot. I'm just glad I am smart enough to not put them in the shade.
Holy sht they gon pay 75k for that sht n i payed 19k for my solar system setup with separate 2 50k separate batteries for the house n car charging station
Lmao, we literally just installed a system larger than this one for 18K. 20kw system installed for 18,999.99 in San Antonio, TX. Imagine paying 70K for this level of quality 😂
Lady got scammed hard
I get these solar salesmen almost weekly at my new house. They say I have a great roof for it. My house is surrounded heavily by 80 year old pines. My roof gets about 3 hours of direct sunlight in the summer and less in the winter. Before disclosing that info with them I ask them if they have a way of determining annual roof exposure due to the angle of the sun changing throughout the year seasonally. Essentially a solar audit to determine if in fact a roof will get optimum sunlight throughout the year. Their answers are mixed but but never "yes" and always "just sign up for an estimate with us and we'll sort all that out after". Also they never let you see any paper work they just generate leads and ask you to sign something to authorize the estimate but they don't want you to spend too much time reading what your signing. Most of them ( I can't speak to all of them) are predatory and aim to confuse you. Now when they show up I tell them all to kick rocks.
Tesla did this to the neighbors on both sides of me. I recommend people avoid them based on the anger ive seen from one of them
you need the media in order for the solar panel to be fix?
The incompetent level in mainland workers blows my mind.
Sounds like a total design disaster. Glad she was able to get it resolved by involving the right people!
Hold. up... 70,000$ for solar panels??? is the US good? The same instalation atleast here in Spain would be no more than maybe 9,000-11,000€ maybe less... Wtf are they charging 70,000$ for???
Legendary screw up 🤣🤣
Good job channel 8 news
So she replaced her $250 electric bill with a $250 loan payment. Not a good investment.
Loan will be paid off eventually, then she will have no power bill, plus electricity costs usually go up over time.
All reputable installers will use a solar pathfinder. It is a device that will tell you how many hours of sunlight you will get in any given spot, for each month of the year taking into account shading from obstacles on your chosen site. I know, I am a reputable installer. I have declined to do installations where other companies have gladly offered to do it. I don’t want, or have, upset customers.
great businessman! 🐱👍🏿
The real question of this story is why the "F" is the GOVT(taxpayer$) paying $20,000+ to suppliment this crap!!!!
70k ....wasnt even close to the max number I was expecting they'd cost. Hmm 😒
The cost of her system was just shy of $53K, the remaining was financing costs.
That said I consider it high, but I have no idea what her rated output is. My system in North Las Vegas costs me around 18K total in 2019. It has a 4.35 Kw peak power output and my average electric bill is also $11 bucks per month.
@@RickZackExploreOffroad intersting...I am curious though...from someone who's installed this..is it actually Worth It ?
Mine cost $27k before the federal incentive, which took off $14k. I have a smaller 5.5kW system to offset energy usage, not completely eliminate it. Works like a charm. 70k is quite a bit in my honest opinion.
@@BabyBugBug sure is !
@@samdish I think it was worth it. After local and power company rebates I paid a little less then 10K. So in about 9 years it will have paid for itself. Of course that is not assuming any rate increases, in which case it will be sooner.
But there are many factors. Two of which are average cloud covers and the latitude of the installation.
The warranty for the panels is 25 years and 15 years for the inverter and regulators. Maintenance is hosing them down a few times year.
Nevada has trees?
Glad it worked out!!
? You did look at location before starting?
Sounds like some Shady business 😏
unfortunately, instead of paying the electric bill, she pays the finance company. not sure if she will still be living there after the 25 year solar mortgage is paid off. the 30% solar tax credit is a deduction, not a refund. if you receive a tax refund every year, then you don't get the tax credit.
Sorry but if you still have to pay an electric bill to the solar panel company, you are not saving at all because you are stuck in that loan contract and also will always pay a portion to the electric company to complement. Remember those sellers work on commission.
The company probably doesn't use LiDAR when they build quotes. This means they don't have a shade report to gauge each panels efficiency.
This one’s on the home owner. She should at the minimum pay for the labor cost.
Wasn't there any survey taken before installing?
Should have used Scanifly from the beginning. Drone based solar software!
These solar companies are the worst, from panels that don't work, panels delivered and not installed, to installing panels on the north side of a roof, not resolving issues, the complaints never end.
Wow the News helping people out Great Trend more story’s like this
Over $70,000 while still installing the panels in the wrong area? This is not good for the image of alternative energy when you have people do this kind of problem.
I will install if you have the following:
1. House mortgage loan fully paid off.
2. Calculate in all 4 seasons where the sun is on the roof. Why did they skip this step.
3. Evaluate the systems inside the house and find out energy consumption and heating and cooling energy costs.
4. Upgrade systems from the meter to the electric box to prepare the house to handle the new electrical system that connects the panels and batteries to the house.
5. Install the batteries.
6. Install the racks for the panels.
7. Install the panels themselves.
8. See if the owner wants to upgrade their heating and cooling systems and do so.
Someone is lying cause shade evaluation‘s are done prior to install. The homeowner would’ve been told that the tree Hass to come down in order for the panels to be efficient and working properly
Inch inch American. What is to be expected?
Just install mirrors to deflect the sunlight back to the solar panels. 🐸🐸
So how do I get started? What do I do next?
Those panels won’t last 25 years, good advice for the loan……
Solar industry is a mess with salesman making promises and qualified and unskilled on proper placement of solar panels this happens many times this is not an isolated case.
I like Happy Endings 😀
What did they do? Install them on the north side slope of the roof? Derp
Their solar panels are expensive. I recently got mine installed in April '22 and it come to $24K. Then again i only needed 12 panels for a 1500 sqft. house.
See now this is REAL NEWS. Good job guys 👍🏻
What you do. Sue both companies for poor workmanship/ not up to standard. It would have paid off the solar panels. And they would also have the option for them to fix it or hire another contractor to fix outta their pocket. Which always pick the 2nd option
If you are still paying 250 a month plus whatever the monthly electric bill is for 25 years it doesn't seem worth it.
Wow a 25 year loan to pay the solar panels off. Solar panels don’t last forever people. By the time she pays that loan off she will have to buy new panels and start all over again with another 25 year loan. So when you add in the cost of the solar panels monthly payment to your electric bill…..you really aren’t saving a dime. You also aren’t doing the planet any favors because eventually all those solar panels have to be dumped somewhere when they stop working or become damaged…and I read they have to be dumped in a special dump because they contain things that can pollute the ground and water.
Awesome 👌 👏
200 dollars a month . 350 months @ 200 a month to get back 70,000 .
In a town with no water lol
Installing in the shade? Isn’t that the first thing installers do is to determine the best location to maximize the sun’s energy onto the panels?
I would just cut the tree down lol
So who was it that made the decision to put them there in the first place ,the installers or her the homeowner? and I guess the big question is WHY DIDNT SOMEONE CATH THAT ??
They only care once it's in the public eye as they know the majority of people would not buy from them I know I wouldn't already. They've showed what type of company they both are
What they don’t tell you , is that their is two payments one for electricity and another for the cost of the equipment so you’ll basically be paying the same bill for 15 years .
The power of public shaming is powerful. Glad this lady is now happy with her solar installation.