Consumer Protection Act 2019 | COPRA Full Lecture by CA Shivangi Agrawal
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- Опубликовано: 8 фев 2025
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3:20:00 consumer protection council and Central authority
4:36:00 Redressal commissions
9:34 - why this COPRA is made ? Why COPRA 1986 was replaced by COPRA 2019 ?
28:35 - Definition of consumer (wrt Goods & services )
1:12:35 - Complainant
1:25:10 - Complain
1:32:15 - Unfair Contract
Thanks for unfair contrct
Har topic ko itne outstanding way se explain Kiya apne thank u so much mam for your effort and hardwork
Thank you very much for considering my appeal. It is very useful in my day to day practice.
Thank u very much ma'am for uploading this. I am searching for this lecture from 4-5 days. I am a chartered accountant by profession and I have filed my case in consumer forum. I am very much confident that it will help a lot of people for both exam point of view and practical case point of view. Let's hope for 1 million view for this leacture. Thank u once again for this lecture.
Excellent Presentation with in depth knowledge and correctly interpreted the provision for the viewers , Thanx for uploading.
Love this lecture and waiting for more lectures of other subjects.
Your way to teach is very easy and simple and you puts lots of efforts.
Thanks once again
2:59:00 it's not bill board hoarding, that you mentioned, but in the sense of collecting it for later use to create scarcity.
Way of teaching, ONE OF THE BEST!!!!👏👏
This lecture session is very useful and informative. Very good teaching skill. Whole act is covered as required for examination.
The best teacher of law subject I have ever seen !!! THANK YOU MAM
Best teacher Mam 🙏🙏
05:06:54
Where A resides i.e. Bangluru 👍👍
Slight correction
3:36:00 ccpa
4:36:00 redressal comm
Revised Pecuniary Jurisdiction:
50 lakh (earlier less than 1 crore) for District Commissions,
More than Rs. 50 lakh to Rs. 2 Crore (earlier 1 crore to 10 crore) for State Commissions,
More than Rs. 2 Crore (earlier more than 10 crore) for the National Commission.
Is it so? Which amendment, please tell
The style of teaching is mind blowing ❤️
Madam you are doing a great job. Keep it up. God bless you.
Presentation of content , key points is awesome
one of the best lecture on consumer protection act
mam aapne kha ki ye chote chote consumerk liye h
so how can chota consumer buys qny goods for above 1 crore rs. or 10 crore rs. plz tell
Thank you so much ma'am
Itna detail me explain krne ke liye .
And life se relate kr ke samjhane ke liye.
Mam you are so skillful..... I'm so glad you have uploaded this marathon session.
Thank you so so much 🥰
you made things so easy to understand ... i wouldnt be able to under this becoz of you..thankyou so much maam
Is this video suitable for LLB students? Are all sections explained from the judiciary point of view, along with case laws?
It’s important lecture and very very nice teaching process 👍.
But Ma’am while you write on the whiteboard, kindly change font size.
Thanks 😊
Thanks ma'am, i am. In cs executive, mera yeh vala Chapter aabhi k liye drop pe tha or topa vala bhi, topa maine cover kiya tha, mujhe consumer protection ki tension thi.... And after u post, then i watch....... My all concepts clear 🤗🤗🤗🤗🤗🤗🤗
Thanku ma'am dil se........ Love u ma'am 🤗🤗🤗🤗🤗🤗🤗
Do uh hv mam notes ??
Masterpiece on COPRA, 2019 😍🥰
Mam thank you so much.. Apke videos dekh kr hi mene m law exam clear kr liya.. U r the best.. Apki vajah se hi sab possible hua..
Perfect video and every single topic covered very well …thankyou mam
Great ma'am aapne itne aasani se concept clear kiye thank you so much ma'am keep it up....
LG Policy vs Consumer Protection Act,2019 - opportunity to LG to satisfy a customer with free of cost documents to avoid litigation/consumer court case.
I seek your valued guidance/help on the following points.
1. Is it mandatory to issue money receipt to customer, especially when insisted/asked for, for part or full payment to any company like LG Electronics
2. Whether LG or any company can deny to give receipt of part or full payment to customer?
3. Is it mandatory for company like LG to issue receipt or acknowledgement of return of defective fridge by customer, especially when insisted/asked for,
4. Whether LG or any company can refuse / deny to give receipt or acknowledgement of return of defective fridge in replacement, especially when insisted/asked for, by customer?
5. Is it mandatory to issue/give purchase invoice for customer or sale invoice for company like LG covering full details related to cost, payment, adjustment etc.
6. Whether LG or any company can refuse to give /deny purchase invoice for customer or sale invoice for company in case of replacement, especially when insisted/asked for, by customer?
7. Is it mandatory for company like LG to give warranty card with proper customer details to customer for a new fridge in case of replacement
8. Whether LG or any company can enforce unsigned warranty card without customer details ignoring/omitting customer part in their proforma?
9. Whether customer can legally insist for those documents under Consumer Protection Act.2019 or whether he has to compulsorily accept unwarranted defective documents like debit note without customer details, delivery challan (NOT FOR SALE) with fake value without details of typed product serial number, per unit price, total cost etc?
I am facing simple problem with LG Electronics India Pvt.Ltd. I seek your guidance/help for resolution. I furnish brief of the case.
After my 69 days struggle & sufferings from 1.5.2021, I got replacement of my defective fridge on 8.7.2021 from LG by a different model.
I asked for the following documents from LG which is denied by them stating that it is replacement (warranty just expired) & not a sale. Here I say that I have got the replacement after full consideration/payment and not under any undue obligation or gift or donation from LG.
1. Money receipt: I paid NEFT payment of Rs.9631.50 towards difference in cost of returned fridge (depreciated value Rs.34560/-) and new model coting Rs.44192/-
2. Receipt / Acknowledgement of returned defective fridge: I have returned defective fridge and handed over to driver of vehicle to avoid litigation
3. Purchase invoice for customer or sale invoice for company: I asked for it as a precautionary measure to avoid litigation against theft or transportation or shift in case of Govt. agency investigation including police enquiry or complaint at a later date
4. Proper warranty card: I asked for it duly completed with customer details & properly signed with rubber stamp to avoid litigation at a later date
Thank you mam for explaining all things Great full to see your lucture. You have very excellent teaching skills.
Madam main ne bahat sare lawyers ki video dekha hai. 100 se jayada video dekha hai. Aap ka yai video bass 20 mins tak hi dekha hai, pura dekhunga. Lekin bass 20 mins pe hi main comment karne par majbur ho gaya ke aap ek bahat hi achhi teacher ho. Thank you for this video.
According to.
Food & safety standards act
Meet is goods
It means mutton chicken are also goods?
Wow❤ what a method of teaching!
Excellent job of teaching so long continuously.
I want to file a case against Railway for canceling my ticket just 2 hours before because this had caused me to travel 170 km with toll and cancel my tour package worth of 1.2 lakh which I had already paid. Please help me and give me advice on this. Please Reply.
Is it full lecture ?
Thankyou mam..
Your classes impart great conceptual clarity.
Mam you say this act apply to whole of India. In J&K also or not?
Wayof teaching is amazing 🎉🎉
Thank u mam ... U explained everything in detailed manner with beautiful illustrations 😀😀
From where can we get this Ppt?
Maam have brought a product from a seller but the product do not fullfill it's object(not working). so under which section I can file a complaint for compensation.
Thanks mam ...for such excellent teaching 👏
Where can I get lectures pdf ? please help 🥺
📝Notes?
How to differentiate the hair line difference of livelihood and profit making? Second thing is if i am running a small scale industry with a staff of 10 members and it is the only source of livelihood for me then in this case, will this act considers me being the consumer to get the benefit of insurance in case of fire in industry.
beauty with brain,,,,,,,mam u r more beautiful than katina kaif and your way of teaching make me clearly understood this topic
Thanks Ma'am very nicely explained. This chapter is too complicated otherwise.
This lecture was just perfect.
Teacher please suggest my best book on consumer protection act with author name
My querry is that if both members disagree with the opinion of president of distt.forum then what is the order of the case
Mam I am from pune and my intermediate attempt is may 2022 so lecture available hai kya
Please suggest me book with writer on consumer protection act
Mam can you please say is copra 1986 and copra 2019 are totally different or some changes are made? Because I am a student of BCOM In ODISHA.in our book copra 1986 is given can I study from you lectures about copra 2019 if there no significant changes because I cannot understand the chapter.
As per apex court order immovable property can be good
Very nice explanation 🙏
can any say
will this also applicable for cs executive student
Same doubt
आप बहुत ही अच्छा पढ़ा रही है, thanks 🙏🙏🙏🙏🙏
Mam does it includes? Small scale business of a shopkeeper?
I would like that you must teach the definition of the term 'consumer' under the 2019 Act to the Judges of the Consumer Courts in India.
Tysm mam itna detail me smjhane k liye ❤
Deposit would be required by complainant not by respondent please correct
A much needed video! Thanks ma'am ♥️
Taxi also may equated with tailoring machine
4.31....IN which section ??? ☹️
Mam CID mein jab ACP kehta hai "tumhe to fansi hogi... Fansi"
Episode wahi khatam ho jata hai... Report submit nhi krte 😂😂
5:12:00 is process
Amazing and all concepts clear in your video thank you mam 😊
I follow many of your videos. The first part is very nice.. specially the charts that you made on board. However, I really got confused with the later half of the presentation, specially the redressal mechanism, which has few errors.
Wow mam bhot ache se samjhya hai apne sach me ✨✨💖
I just wanna ask I'm cs executive student is it good for me to see this lecture can someone reply me please
Very good simple method of teaching 🎉🎉
Thnx mam for this video.mam please make a video meternity benifit act .
Thankyou so much mam very good way explanation
Explained very perfectly
Thanks mam
Thanks so much mam
Very very helpful video
Notes is not in the app ????plz upload
Madam I love. You explain by your facial expressions 😊❤
7 hours🧐🧐
मैडम नमस्ते, आपको अवगत कराना है कि हम नौ (९) शिकायत कर्त्ताओं ने दिनांक 09-03-2021 कौ जिला आयोग (कंज्यूमर कोर्ट में एक संयुक्त एप्लीकेशन दाखिल किया। जिसमें सभी गरीब व मजदूर लोग हैं और अधिकांश अनपढ़ हैं जिसके कारण एक व्यक्ति को कोर्ट में पैरवी करने व सभी की तरफ से अपनी बात रखने के लिए प्रतिनिधि अधिकृत किया। लेकिन कभी कोरोना कभी हड़ताल और फिर अदालत खाली अर्थात 9 माह बाद शिकायत की सुनवाई की गई जिसमें पहले प्रश्न उठाया कि आपके द्वारा कम्पनी में धन जमा किया और अभी तक भुगतान नहीं मिला। क्या यह मामला हमारे कोर्ट में दर्ज किया जा सकता है या नहीं। इस संबंध में प्रतिनिधि द्वारा सबूत पेश करने पर अदालत (अध्यक्ष) ने कहा कि आपका वकील कौन है तब हमने कहा कि हमारा वकील नहीं है और ना ही हम वकील कर सकते हैं जज सहाब ने कहा कि आप किसी भी वकील का वकालत नामा दाखिल कर दें तो आपका केस दर्ज कर लिया जाएगा। मना करने पर अदालत द्वारा अगली तारीख को वकील लेकर आए। कृपया ऐसी स्थिति में मुझे मार्गदर्शन करें कि क्या हमें वकील करना जरूरी है या नहीं।
ओमप्रकाश,
मुरादाबाद।
Iska notes kaha milenga
Mam I want to talk to you regarding ca
I want to pursue chartered accountant but not able to understand how to start
Taught so sweetly 😊
Please 🙏 provide PDF
VERY nice information
adv ( Prof ) sunil Shah
ex Examiner ICAI/ICSI
How to face the situation where defaulting LG company ignores & bluntly denies the simple consumer request of giving purchase invoice/Bill, money receipt, warranty card etc under their LG policy shelter stating demand against their policy on plea of replacement case. The company on the other end forces customer to accept their unwarranted defective documents like debit note, delivery challan ( Not for sale) with fake value denying required docs.
LG says - . We LG is not going to provide any document which are beyond the policies framed. We had given all the documents which is legally valid in all over India in LG service centre. We are not ready to share anything which infringe the rights of a company. A right to defend or not to share our internal matter which is also a right of company. the illegal demand of a customer is not justified in the eyes of law. A customer is saying to go beyond the policies framed and provide the documents, Hence we LG clearly denied to provide the documents/policies.
What are the provisions in CP Act,2019 to help the customer in explained brief? How to defend the costumer stand against malapert of LG company?
Mam you teach well. And i got the all concept of law. Mam can you take lecture in intellectual property rights, and negotiable instruments. Plz mam
Board par likh rahe ho ya note book par ... Kuch bhi nahi dikhai deta ... 😒😒😒
Mam your channel will grow very fast, because In your lecture there is no unnecessary chatter.
Tq mam
2:06:18 = 2(47) UTP
madam section 94 to 107 not showing in your video
According to section 38(2) (d)
Ma'am are your lectures available for may 2022 CA FOUNDATION....and if YES...from where should I purchase it?
Yes its available. You can purchase it from www.bookmyvideo.in/
@@CAShivangiAgrawal
Mam aaj 8 july21 ko law ke paper me aapki marathon ka bohot benefit hua.
Maine one day before poori marathon dekhi.
Thanks a lot mam 💐💐💐💐💐💐
@@CAShivangiAgrawal mam giggle drive link keliye , constant internet chahiye ki download karne ke baad offline mein dekh sakthe hein
@@sarath3149 - After download it can be watched offline. For other details you can whatsapp on 8970707077
Can I get the notes
Ugc net ke Liye bhi beneficial he kia
Tysm mam one of the awesome lecture and best explanation you have provided.
Mam it's a request that make a video about how to present answer in ebcl.
Thank you Teacher 🙇🙇🙇
Notes?