How To Insert a New TruSteel Insulin Pump Infusion Set

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  • Опубликовано: 26 июл 2024
  • In this video, we explain how to insert a new Trusteel insulin pump infusion set. This set features a very fine, 29-gauge, 90-degree stainless steel needle for those who prefer the reliability of steel sets but don't want to compromise on comfort. We also discuss disconnecting insulin pumps.
    Timestamps:
    00:00 How To Insert A TruSteel Insulin Pump Infusion Set
    02:37 Insulin Pump Disconnection
    03:33 Connect With Tandem Diabetes
    For more information about infusion sets, visit: www.tandemdiabetes.com/produc...
    If you enjoyed this video, subscribe to our channel for more!
    Visit us: www.tandemdiabetes.com
    Follow us: / tandemdiabetes
    The TruSteel Infusion Set is indicated for the subcutaneous infusion of insulin by an external pump.
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Комментарии • 104

  • @fredvoorhees5731
    @fredvoorhees5731 2 года назад +10

    I have, with proper training and support found this pump to be great. not to be confused with easy. get someone who knows

  • @davidhumphrey272
    @davidhumphrey272 4 года назад +30

    About the "retaining wings," the video doesn't show them, and I suspect they are referring to the flat plastic that holds the steel needle. If that's the case, they need to come up with a real inserter so it's easier to hold. These diabetes supply companies should really involve real diabetics to design their products. We aren't all young people with full agility of fingers and eyes. Time for them to grow up and act like professional designers.

    • @tandemdiabetes
      @tandemdiabetes  4 года назад +1

      Hi David. You are correct, the retaining wings is the plastic piece on top of the adhesive that holds the steel needle and tubing in place. We appreciate you sharing your feedback on this process and will be sure to document and pass this along to our team for consideration.
      In the meantime, we do have a few sets that offer automatic insertion that you might be interested in. Please link here: www.tandemdiabetes.com/products/infusion-sets to learn more.

    • @16ploog79
      @16ploog79 3 года назад +6

      So true! I am 74 of age. The Autosoft set is very difficult to handle for my fingers, The TruSteel infusion set works better for me, but ... All sets and also the t:slim fits for young small individuals. The designers didn' t a very good job.

    • @evertonblue14
      @evertonblue14 Месяц назад

      How did you get to watch for drips when you don’t take off cap till after?

  • @davidhumphrey272
    @davidhumphrey272 4 года назад +5

    Men should always shave the area where the cannula will insert. Surprised Tandem left that out.

  • @annazuba7522
    @annazuba7522 2 года назад +5

    It would be nice to see how to change a set up out of the pump from a first time users perspective

    • @tandemdiabetes
      @tandemdiabetes  2 года назад

      Hi Anna. If you are referring to changing a cartridge, you can watch a tutorial on how to do this here: ruclips.net/video/3BRyGcTlZsU/видео.html. Hope this helps!

  • @rayannbeasley5458
    @rayannbeasley5458 3 месяца назад +1

    @TandemDiabeties please add close captions for this or at least enable the closed captions button to be press.

  • @Zeepjeliefs
    @Zeepjeliefs 5 месяцев назад +2

    I was scared to do this but it did not hurt at all, never felt the needle while inserting 😮

    • @tandemdiabetes
      @tandemdiabetes  5 месяцев назад +2

      Thanks for sharing your experience with us and the RUclips community!

  • @Amy-qc2qq
    @Amy-qc2qq 3 года назад +4

    This was helpful, thankyou 👍

    • @tandemdiabetes
      @tandemdiabetes  3 года назад +3

      Happy to hear it, thanks Cathy!

    • @Amy-qc2qq
      @Amy-qc2qq 3 года назад +1

      @@tandemdiabetes just rewatched this because I got the new infusion sets today. I've been on a pump for 14 years and I've always had problems with the other kinds of sets. This was so easy and painless idk why I didn't change to these years ago! Feeling really excited for the future with these sets. I woulda been lost without your video though so thankyou again 💙

    • @tandemdiabetes
      @tandemdiabetes  3 года назад +1

      @@Amy-qc2qq Thanks Cathy, we're so pleased to hear this video was helpful!

    • @rayannbeasley5458
      @rayannbeasley5458 3 месяца назад

      @@tandemdiabetesplease add closed captioning to this video. Or at least enable the closed captioning button to be allowed to be pressed. This video is inaccessible to me as a deaf person and just watching the video isn’t very helpful

  • @_RollerCoasterCentral_
    @_RollerCoasterCentral_ 8 месяцев назад +4

    I use this infusion set and it’s amazing but the stick is not the best.

    • @tandemdiabetes
      @tandemdiabetes  8 месяцев назад +1

      Thank you for letting us know about this. Products such as Tegaderm, IV Prep, and Skin Tac can be used to help prevent the site from falling off the body, while also serving as a barrier between the set’s adhesive and your skin. We advise using scissors to cut a hole in the center of the Tegaderm/IV Prep adhesive pad. This hole should be large enough to cover the site adhesive, but not the site connector.
      Before applying the adhesive pad, insert the site into the body and disconnect the infusion set tubing from the site. Apply the Tegaderm/IV prep only over the adhesive portion of your site and ensure the site connector remains visible and uncovered. Once theTegaderm/IV prep is applied, reconnect your infusion set to the site. Skin Tac can also be applied directly to the skin (prior to inserting the site) to help strengthen the bond of the site adhesive.
      Prior to use, we suggest speaking with your physician regarding the adhesive chemical used in Skin Tac, Tegaderm and IV Prep to avoid a potential allergic reaction.

    • @_RollerCoasterCentral_
      @_RollerCoasterCentral_ 8 месяцев назад +3

      @@tandemdiabetes Thank you very much for the advice! 🙂

  • @davidhumphrey272
    @davidhumphrey272 4 года назад +13

    I found the second disk tape almost always folds on itself to some degree. It's such a pain that I usually just fold the tape inward on all sides so it doesn't stick to the skin anywhere.

    • @marymorris8185
      @marymorris8185 2 года назад

      Thanks but it seems like a better system other than 2 places could be designed. May a larger bandaide part ?

  • @RAMomof5T1D2
    @RAMomof5T1D2 4 года назад +9

    It would be nice to see a demonstration of this being placed on a child, being placed in various locations.

    • @tandemdiabetes
      @tandemdiabetes  4 года назад +4

      We appreciate the suggestion and will be sure to pass this along to our team. If you ever have any questions, please don't hesitate to contact our team directly. We are always here to help at (877) 801-6901, Option 1.

    • @trytonponder8617
      @trytonponder8617 3 года назад +1

      From what I’ve learned a true-steel isn’t meant from children.

    • @sadiewylie4274
      @sadiewylie4274 3 года назад +1

      @@trytonponder8617 I’m actually a child (well I’m 13 so more of a teen) and I love tru steel.

    • @jaidensjungle2309
      @jaidensjungle2309 Год назад

      @@trytonponder8617 a lot people think they are better for children actually

  • @emopup
    @emopup 2 месяца назад

    Can you please upload more videos for insertion tips for different parts of the body? im new to a tandem pump, and the autosoft 90 kept having issues so im trying trusteel for the fiest time. with the autosoft i had to only insert into my abdomen for it to work properly :( otherwise i love the closed loop system

    • @tandemdiabetes
      @tandemdiabetes  2 месяца назад

      We appreciate you sharing your experience with us here. Caring for our Tandem Family is our top priority, and we'd like to ensure you are completely supported by our team. If you send us a message at TandemCares@TandemDiabetes.com, we'll make sure a team member follows up with you directly as soon as possible.
      In the meantime, we encourage you to consult our support page here spklr.io/6056UesK, and our quick reference guide here spklr.io/6057Uesz for additional tips and best practices for the TruSteel infusion set.

  • @manettezeitler3587
    @manettezeitler3587 3 года назад +5

    These instructional videos do need to be filmed a bit slower and show everything in much more in up-close detail. At the 2:21 mark is says to "skip the fill cannula and LOAD process". While I understand skipping the fill cannula process, I do not understand "skipping the LOAD the process."

    • @tandemdiabetes
      @tandemdiabetes  3 года назад

      We appreciate the feedback and will be sure that this is taken into consideration by our team. If you need any assistance, you can always contact our Technical Support team directly at (877) 801-6901, Option 1, and they can help walk you through any steps.
      Please note, the video states "skip the 'Fill Cannula' step IN the load process" not "AND the load process." So there is only one step to complete here. Hope this helps!

  • @prudencebenton870
    @prudencebenton870 Год назад +3

    I have trouble removing the circular connector cap. I get frustrated trying to do it. Also I have trouble disconnecting when I shower. I don't know if anyone else is having these problems. There have been times when my pump has slipped off my pants and pulled the pump out. I then have to explain to Tandem why I need a replacement. It would be nice to know if anyone else is experiencing this.

    • @tandemdiabetes
      @tandemdiabetes  Год назад

      We're so sorry to hear about the trouble you're having and we'd like to help out. Can you please give us a call at +1(877)801-6901, Option 1, so that our Technical Support team can assist you further?

    • @christel1982
      @christel1982 Год назад

      Hi! Hopefully you've already found a solution for the disconnecting problem, but even so, maybe it could be helpful to others as well: I found that, when I place it sideways (so when you disconnect, you have to pull the connector left or right to get it loose from your body, instead of up or down), it's easier to disconnect and reconnect. Sideways - for me at least - works definitely better than upwards or downwards. :)
      As for the slipping off of pants; I've had that as well... The clip from the standard holster isn't very sturdy and gets bent quite easily, after which it isn't secured on pockets/pants very well... Maybe look for another clip or holster can help? You can find several solutions online.
      At the moment I'm wearing it in my pocket, or in a pouch when wearing a dress, but I definitely recognise the problem. ;)

  • @starman9000
    @starman9000 10 месяцев назад +2

    This is really tough one to make another person to understand and give training with minimum knowledge!! Need to find easyway!

    • @tandemdiabetes
      @tandemdiabetes  10 месяцев назад

      Hi there. We're always here for you! If you need any assistance, we can help set you up with one of our Clinical Diabetes Specialists in your area. Just let us know at TandemCares@TandemDiabetes.com if interested.

  • @M342-r6c
    @M342-r6c 4 года назад +3

    @Tandem Diabetes: Why do the steel needles have 2 plasters? Why is the connector not on the plaster of the needle?

    • @tandemdiabetes
      @tandemdiabetes  4 года назад +1

      Thank you for your question. The TruSteel infusion sets have an additional adhesive pad, to provide extra security against needle dislodging. Tandem provides several choices of infusion sets if you do not prefer the TruSteel. You can find all available infusion sets here: www.tandemdiabetes.com/products/infusion-sets

  • @lindag8699
    @lindag8699 3 года назад +16

    I much rather use the autosoft xc t-lock, this still one creeps me out. 😰

  • @donwilkins9771
    @donwilkins9771 2 года назад +5

    I’ve been an insulin diabetic for 55 years and yes this company needs to change some things by all means. I’ve had several pumps and this one seems difficult. I’m having trouble with getting the basil rate right

    • @tandemdiabetes
      @tandemdiabetes  2 года назад +1

      We're sorry to hear that you're having trouble Don. Can you please send us details about your experience to TandemCares@TandemDiabetes.com? From there we will be able to assist further.

    • @marymorris8185
      @marymorris8185 2 года назад +1

      I have been on a Metrinic pump for 15 yrs , just switched to Tandem. I have had a lot of issues with it, not very happy.

    • @kellyclark578
      @kellyclark578 2 года назад +2

      My 8 year old has this pump and its been nothing but problems from day one, the pump and the cannulas are by far the worst ive come across the inserter is just flimsy plastic, it does not give enough depth from the needle to the skin in order to inset in the skin, she gets more bent cannulas it sometimes takes 3 cannulas just to get one in proply, they should be able to use the mio advance inserter with this like you can use both on medradonic

    • @tripendicular
      @tripendicular 2 года назад

      @@marymorris8185 which is weird because Medtronic has had dozens of recalls and issues

    • @tripendicular
      @tripendicular 2 года назад

      @@kellyclark578 Medtronic has literally had so many recalls but why not switch to them? I would never ever go back to them. I feel this pump is too advanced for older or technically illiterate people.

  • @francesca5190
    @francesca5190 Год назад +1

    Hi, I have a question! I tried the TruSteel today for the first time, and I noticed that after I had disconnected the pump from the adhesive pad, a piece of air entered the tube between the adhesive pad and the needle, so that I couldn't get rid of it. How can I prevent air from getting inside the piece of tube that stays on me after I disconnected the pump?
    Hope that I explained myself. I know air isnt supposed to get inside you, also it may alter the blood sugar.
    Thanks if you will reply!

    • @tandemdiabetes
      @tandemdiabetes  Год назад +1

      Hi Francesca. Thank you for letting us know about this. We'd like to be sure that this is documented and addressed by our Technical Support team. Can you please reach out with these details at (877) 801-6901, Option 1, when you have a chance? Thank you.

  • @BGWII66
    @BGWII66 3 года назад +4

    Why was this done without an insertion tool as with the plastic ones? My daughter who wants to switch to these is deathly afraid of needles and cannot insert it herself. Is there a device available to do this?

    • @tandemdiabetes
      @tandemdiabetes  3 года назад +1

      Hi Billy. The TruSteel infusion sets are a manual insertion and do not come with an applicator. However, we do offer a variety of different infusion sets all with different insertion angles and techniques that let your daughter choose what works for her body. We also offer a flexible soft cannula that might impact your decision. To learn more, please link here: www.tandemdiabetes.com/products/infusion-sets. Thank you!

    • @syndi272
      @syndi272 10 месяцев назад

      I just put my first trusteel in after using the other one for months and the manual needles scares me to death

  • @suzanbazoqa6111
    @suzanbazoqa6111 5 месяцев назад

    I get bruising when using this any helpful tips to avoid bruising* on my skin?

    • @tandemdiabetes
      @tandemdiabetes  5 месяцев назад

      Hi Suzan. We encourage you to connect with your healthcare provider directly about this and they will be able to provide you with their recommendations on this.

  • @fionamcgee1027
    @fionamcgee1027 Год назад

    So does the needle piece stay in then?

    • @tandemdiabetes
      @tandemdiabetes  Год назад

      Hi Fiona. It does. Please note that it is recommended to replace the infusion set every 48-72 hours, or per your healthcare provider’s instructions. You can also find more details on the Instructions for Use available here: support.tandemdiabetes.com/hc/en-us/sections/360006121953-Infusion-Sets

  • @phillipwallace5812
    @phillipwallace5812 5 лет назад

    tru steel infusion set video is not working - need assistant on applying one

    • @tandemdiabetes
      @tandemdiabetes  5 лет назад

      Hi Phillip. We recommend trying to load this video on a different browser. If you are still running into this issue, you can view instructions for use of our TruSteel infusion set on our website here: bit.ly/2w6Cp7n. However, if you would rather someone walk you through this, please be sure to give our team a call at (877) 801-6901. Hope this helps 😊

    • @davidhumphrey272
      @davidhumphrey272 4 года назад

      you may have a blocker keeping it from loading

  • @angelicajacobs584
    @angelicajacobs584 5 лет назад +4

    I may have confused this with something else but is it okay to use for 3 days? I thought I remembered something about only 2 days use for the steel infusion set? is that correct?

    • @tandemdiabetes
      @tandemdiabetes  5 лет назад

      Hi Angelica. We encourage you to change the infusion set every 24-48 hours, or as
      recommended by your healthcare provider.

    • @elizabethbarrington7003
      @elizabethbarrington7003 4 года назад +4

      Angelica Jacobs I leave mine in for three days, sometimes four. I am T1D, but the amount of insulin needed to fill tubing is huge and if I change in 3 days, I waste a lot of viable insulin.

    • @davidhumphrey272
      @davidhumphrey272 4 года назад +1

      @@elizabethbarrington7003 just make sure to space insertion points a good 3 inches apart, to avoid long term skin insensitivity

  • @janneterda8552
    @janneterda8552 4 года назад +1

    Nice tutorial, but this is impossible to inject into arm...

    • @tandemdiabetes
      @tandemdiabetes  4 года назад

      Hi Jan. Thank you for your feedback, and we completely understand. Tandem pumps use a tubed infusion set which our customer’s a variety of different insertion angles and techniques to let you choose what works for your body. Your infusion set can be worn anywhere on your body where you would normally inject insulin. We recommend you refer to your healthcare provider for infusion site rotation.

  • @jmholiday
    @jmholiday 3 года назад +1

    Why do all the clicks sound identical? :) I am thinking that’s not real world :D

  • @MEFathy
    @MEFathy 4 года назад +3

    So whenever I disconnect the pump for a shower or so, should I apply the full tubing step and waste at least 10 units of insulin???

    • @mrlukster3965
      @mrlukster3965 4 года назад +1

      Mohammed Fathy no, you don’t. I was also curious about this and asked that question on a diabetes forum. Everyone agreed on the same answer, which is skipping that cause it’s not necessary and it’s wasteful

    • @MEFathy
      @MEFathy 4 года назад +3

      @@mrlukster3965 In my case, I ended up running the "Fill Cannula" routine multiple times until I see insulin drops. This leads to much less waste while eliminating the potential gaps.

  • @marymorris8185
    @marymorris8185 2 года назад +1

    I dont get it , why are there 2 inserted devices for this type ?

    • @tandemdiabetes
      @tandemdiabetes  2 года назад

      Hi Mary, are you referring to the second adhesive pad? This is provided for extra security.

    • @marymorris8185
      @marymorris8185 2 года назад +1

      Seems who ever designed this did not think about the hassele of of 2 sites. There are a lot of complaints about the XC & 90 inserters. The inserter device is horrible , hard to use , hard to insert correctly. I switched to the Trusteel which is better but needs to be one site inserted not 2 .

    • @tandemdiabetes
      @tandemdiabetes  2 года назад

      @@marymorris8185 We appreciate you sharing your thoughts with us and will be sure to document this suggestion with our team. Apologies for the trouble.

    • @claudial9479
      @claudial9479 Год назад

      @@marymorris8185 the fact that this has two sites is preventing me from using this set on my backside. I get that it is needed so you can disconnect, but it's very inconvenient. Lesser of two evils at the moment though, as the Autosoft 90 sites keep getting infected or blocked (or just fall off). Wish Tandem would just bring back the luer lock, as these infusion sets are seriously making me think my next pump will be a Medtronic again, despite Tandem's many advantages.

    • @marymorris8185
      @marymorris8185 Год назад +1

      @@claudial9479 I gave up on the XC and switched to the Trusteel. Not perfect but it is easier and a lot less problems. Tandem is more diff8cult thsn Metronic , I heard Metronic has lot of law suits but I think Tandem does not have the support that Metronic had.

  • @bethk5104
    @bethk5104 2 года назад

    I hope this one isn't with my pump. I'm not sure I could do this.

    • @tandemdiabetes
      @tandemdiabetes  2 года назад

      We're always here to help Beth! If you'd like to connect with one of our Clinical Trainers, who can provide their tips and tricks on this, please send an email to us at TandemCares@TandemDiabetes.com.

  • @giulianofaenzi
    @giulianofaenzi Год назад

    come si può ascoltarlo in italiano?

    • @tandemdiabetes
      @tandemdiabetes  Год назад

      Purtroppo non abbiamo questo tradotto in italiano in questo momento. Tuttavia il nostro distributore in Italia, Movi SpA, potrebbe avere alcune risorse utili per te. Si prega di visitare il loro sito Web: diabete.movigroup.com o contattarli al numero 800 272 777. Grazie.

  • @rajkumar8927
    @rajkumar8927 3 года назад +2

    Try for Medtronic pump
    It’s a very good one

    • @kevinmontgomery4180
      @kevinmontgomery4180 Год назад +1

      I used Medtronic pumps for years, switched to Tandem about a year ago. What I like about the Medtronic over the Tandem is ease of changing infusion sets and filling reservoir. What I did not like about the Medtronic was the CGM had to be calibrated often and almost never lasted the advertised time of 7 days many you were lucky for it to work 6 days. Oh and my A1C is a full point lower with the Tandem than it was with the Medtronic.

  • @tommynasiopoulos7761
    @tommynasiopoulos7761 4 года назад +1

    Need to show how to remove it properly.

    • @tandemdiabetes
      @tandemdiabetes  4 года назад +1

      We appreciate this feedback and will be sure to take this into consideration. For any help in the meantime, our team can assist with this: (877) 801-6901, Option 1.

    • @davidhumphrey272
      @davidhumphrey272 4 года назад +2

      @@tandemdiabetes yeah, assuming they ever get around to answering the phone.

  • @user-xr4zu5kw5n
    @user-xr4zu5kw5n Год назад

    Bonjour video en francais ça vous tente pas sa serait très aprecier

    • @tandemdiabetes
      @tandemdiabetes  Год назад

      Bonjour. Merci pour la suggestion. Nous ne manquerons pas de le transmettre à notre équipe responsable de ces vidéos.

  • @kmacksmcdonald6475
    @kmacksmcdonald6475 Месяц назад

    what a horrible horrible disease, why can't we ever ever ever have a cure to stop this once and for all forever.

  • @RalphParus
    @RalphParus 4 месяца назад +1

    This video goes to fast. And leaves a lot of questions unanswered to the new user..

    • @tandemdiabetes
      @tandemdiabetes  4 месяца назад

      We appreciate your feedback, Ralph. If you would like to adjust the playback speed for this video, please select the settings icon in the video taskbar. For more in-depth instruction, please feel free to consult our support page at bit.ly/3PeQ3hM, or refer to our printable quick reference guide here bit.ly/3Tt5iWA. Hope this helps!

  • @KamrynBailey-zl5ux
    @KamrynBailey-zl5ux 3 месяца назад

    These things fucking suck - A type one

  • @paulhandley1467
    @paulhandley1467 5 лет назад +9

    Very poorly produced video for for a very poorly designed delivery system for the pump. I am not a troll nor a representative for another pump. Let me explain my position. The video first. [1] It's too short. There is not enough attention given to unpackaging and procedure of holding and manipulating the tubing. The person used in the demo is obviously well practiced and he goes through the motions too quickly for the viewer to understand what he is doing. I was given the TruSteel to try because the plastic cannula on the Autosoft 90 was suspected of being crimped on insertion. I had to figure out how to use it on my own. This video was no help. I called Tech Support because I could see no way to grasp the cannula part in the video.
    Without knowing about the "wings" and how to grasp them, I couldn't "pinch up" the skin and insert the cannula so I had to place the point on my skin and push. [2] The delivery system of the Tru Steel could be vastly improved by eliminating that second plastic disconnect and putting the steel cannula in the autosoft 90. The disconnect would not be needed and the 2nd procedure of pumping more insulin through the tubing upon reconnect could be eliminated also. Thanks

    • @tandemdiabetes
      @tandemdiabetes  5 лет назад +3

      We appreciate all the feedback you provided here and have documented this for consideration. We're sorry for the frustrations this has caused you. Please don't hesitate to reach out to our team and see if we can have someone in your area better assist with this one on one with you and in person. We are happy to help in any way we can.

    • @tildian
      @tildian 4 года назад +5

      Idk how long you've used the steel cannulas but you'll be thankful for that connector when your pump drops or gets snagged and doesnt rip out metal from your body. Source: 10yr diabetic who gets caught on every doorknob.

    • @RAMomof5T1D2
      @RAMomof5T1D2 4 года назад +2

      @@tildian I just put our first trusteel on our 7 year old, was using Autosoft until now. I can see this extra loop on her arm getting caught on things. Any suggestions on keeping the loop against her skin so it doesn't get caught on anything?

    • @RAMomof5T1D2
      @RAMomof5T1D2 4 года назад +1

      @@tildian we just used our first trusteel infusion site on our 7 year old's arm, her favorite site for the Autosoft. I'm concerned about the loop of tubing. Suggestions on how to keep that from getting snagged on things?

    • @tildian
      @tildian 4 года назад +2

      Melinda Kovich I would look at tegaderm it a similar product. Thin clear adhesive patch that could hold it down so it doesn’t get snagged.