PACKTALK Bold: Basic operations
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- Опубликовано: 14 окт 2024
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Cardo's new troubleshooting video series for PACKTALK BOLD. Facing any technical issue that you need us to help you with? Leave us a comment, and we'd love to help
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My packtalk power socket has become loose, which is making charging difficult! How can I fix this?
The reason we bought 6 devices is the guy explaining packtalk. Well done.
We use them in chainsaw helmetsWe have adapted the PACKTALK to our chainsaw helmets for some of the Texas Baptist Men -
Disaster units. They have absolutely changed the way we do work. We also use them for our climbers and man-lift operators to be able to talk with their ground support. We have even put them on several of our skid steer operators and their safety spotters. It’s a GREAT PRODUCT for what we do. Thank you, CARDO, for working with us on this adaption. The system works so well we are adding more units as we can.
I'm a huge fan of the Cardo Packtalk and have converted many riders who were dissatisfied with their Sena units. After many bad experiences with various Sena units, the Packtalk is a breath of fresh air. Above all else, the Packtalk just works very reliably. I also appreciate that Cardo keeps improving the existing hardware with firmware updates. -- A quick product suggestion: I'd love to see Cardo come out with a standalone DMC device that can feed conversation audio (via 1/8" stereo output) into a helmet cam or audio recorder. Being able to record video of a ride and hear the conversations that are going on would be amazing.
Thanks Jonathan for the inputs. Much appreciated feedback! We always work to improve our offering.
I hope your right :-) I had a huge amount of Problems with my Sena 20S. After the theird time they repaired it i decided to go with Cardo. I hope this thing will work as daily driver.
Dissatisfied Sena customer here. I just watched this instructional video and placed an order for one. Thank you for the in depth instruction and for converting another Sena customer. Cheers!
I hate sena
I own a Sena 30 K and pack talk slim and at least the SENA will mesh up with other sena units I cannot say the same thing about the shitty Packtalk unit
When they come out with a self-driving motorcycle, I can read the manual while I'm riding... since, I'll never remember how to do all the stuff these things have! Just got a set for my wife and I. They seem really cool so far. Can't wait to get out on the dirt bikes and try them! Thanks for this tutorial! 😎 Stay healthy everyone!
Just got my pair working. I’m loving it! Can talk to my wife as we ride. I noticed the radio volume increases the faster I go and it sounds great!
Hi David,
Thank you for the positive feedback
*Can you guys talk and listen to music at the same time??*
Just received mine and still trying to figure stuff out but can wholeheartedly say that so far this thing is the bomb!
Our group changed to Cardo Packtalk Two years ago, They work much better than Sena did and as a whole we are very satisfied with them. I have had problems getting my unit to turn off. The Cardo voice command is great but sometimes does not understand you when your bike is running and wind noise is present. Still it works better than anything we have used.
Hey Cardo its me again, am now useing your device for about 1 months and i have some wishes for future improofements. I just can talk for my self and my experiences i made with it, am a daily user.
I really wish something like a skip cooldown for skipping tracks. It hurts to say 10 times in a row "Hey Cardo next track" if you have to. Why not integrating a function like: Hey Cardo next track ..... next... next ... next... after every "next" you have like 5 seconds to say next, until you have to say hey Cardo next track again, it is really driving me nut.
And whats about: Hey Cardo device off. That would be really nice.
Best wishes from Switzerland.
Was drooling over these yesterday at Cycle Gear.
My wife would kill me though. 😂
Once I get my new helmet I think I'm going to try Cardo. Amazing technology.
@LafeiAr still light years better than the cheap Amazon Bluetooth headset I have on my helmet.
That thing charges with a little proprietary plug.
If and when that breaks, I'm hosed.
BUT... It was only like 30 bucks.
Hi LafeiAr,
Thank you for reaching out and sharing your feedback.
We've recently released new products with USB-C, and we have many more exciting products to come.
You can see the full products page here: www.cardosystems.com/products/
Cardo team
Just got my Packtalk bold after being pestered by friend, to be honest I didn't believe his claims but damn I'm happy to be proved wrong. I love it and it's made a huge difference to my riding experience
Just used my Pack Talk for a week in Northern France 🇫🇷 great listening to my music whilst riding along 👍
Thank you so much, enjoy! p.s don't forget to share some pictures - instagram.com/cardoscalarider/
Great video. Thank you. Just one of the reasons I've been a Cardo / Scala fan since 2008! Keep it up guys!
I already bought the packtalk bold 2 years and have been using it. However, the intercom feature never worked, because I don't have friends to talk to.
Hello, Great Movie. Do you have any suggestions how to pair ( connect ) Packtalk black, Iphone and... BMW TFT. What should be first paired?, How pair to work cardo app, and bmw app ?
I have a Sena 30K for 2 years. Can´t say I am fully satisfied with it, but does Cardo PackTalk bold pair with BMW TFT display and with BMW Navigator VI?
Hi,
We sure do! 😎😎😎
Thank you,
I like how happy he looks when he starts giving it directions. Kind of like "Ok, you other B######, see if you can do this."
I purchase the packtalk bold couple of months ago and have tested it just a handfull times due to pandemic. The quality of the sound and the intercom function is great but the Voice Command is really problematic, and cannot make it work properly, despite all the search I have done in forums. Some times works, sometimes doesn't work which makes things difficult. I would say that my voice control experience with my previous intercom (Scala Rider 9) was much more pleasant. One recommendation I would like to do is that the unit should notify the user if it has been activated with the 'Hey Cardo' or no. Now you can say many times Hey Cardo following by the command, without even now if the unit understands or no. In the Scala Rider would could here a distinctive sounds before you say the command. Even the Google devices (like google mini) notify that they can hear you before you set a command to them. I believe it would be great help if after the 'Hey Cardo' there was an indication that the unit is in 'hearing mode' in order to execute your next command.
Hi,
I'm sorry you're having issues with the voice commands, you can always contact us at Info@cardosystems.com.
So, we could provide you with all the information you need.
Furthermore, we do have verification when saying the commands.
It repeats the command your asking.
Thank you
Do you guys have a video about the Cardo Slim (Smarth). When no when is it on line???? Love the Cardo by the way..
Thanks. Packtalk Slim tutorial is in the works (It will also apply to your SmartH unit)
When will you come to India, all my biker buddies had to get it imported from US/Canada thru the back-channels
Hi, i just bought the Cardo Packtalk SLiM; please do some videos about the SLiM; thanks in advance
Thanks, just purchased a duo Packtalk Bold. All features indicated works perfectly, except for the voice recognition, which only works once in about every 80 attempts regardless of volume, distance, speed of speech or even accent. The voice in this video, when the speaker is against the unit's mike only improves reaction time by about 10%. I tried both units with the same result.
The agent from Cardo on hand when I purchased the unit informed me that the speech recognition works fairly well at this stage but are frequently improved with each update. Please, please get this sorted out, especially to access Siri which has the worst success rate and is the primary reason I purchased the unit.
The English version of the unit is tuned to North American English. Queen's English version is in the works.
The voice recognition demonstrations in the video are unedited. They work as shown in the video.
To improve performance check the following:
1. When using a boom or a hybrid boom mic, make sure the yellow triangle near the base of the boom is facing your mouth. If it's not, it won't work
2. To activate Siri say "Hey Siri" and WAIT until you hear a 'beep' from your phone. Only then speak your mind to iPhone personal assistant
3. For all other commands - speak fluently and without pauses, as shown in the video.
Will the Queen's English version be an update?
it is really better than other interphone, the Packtalk new version is the best that we try.
Thank you ❤❤❤
Purchased pair bolds jan 2021. From day one hard to work, lucky if we have had 5buttons
Greetings beautiful people!
I have the BOLD DUO for me and my wife (pillion) . While we both enjoy the clear comms feature, I was hoping we can both listen to Spotify and share the music to each other.
Cheers!
you can.
@@NinjaKing878 say one phone is streaming on Spotify but 2 or more Cardo PBs can listen to it?
Having a modular helmet, it would be great to have a longer boom mic.
In your video you say “hey Cardo” when using my unit I don’t need to say that, I just shout oi and it waits for my instructions.. but also in your video you speak to Siri with out the iPhone being plugged in to power. How does this work?
Hi,
If you have a PACKTALK, you need to go to the settings because your voice commands are turned off.
Best regards
Cardo Scala Rider Hi, thanks for reply, I have Packtalk Bold. Vox is switched on I can say cardo commands and it responds,.. If iPhone connected to power Siri works from lock screen, if no power cord connected then Siri will not respond from lock screen
bill beddow go to your iphone settings. Select “Siri & Search” turn on “hey Siri when locked” Siri will then work all the time
just bought packtalk bold duo. havent used it on the road yet. tomorrow will be first time. what should I expect? sounds bad from reviews on voice talk
How was it?
Hey Cardo isn’t working on my Packtalk Bold and it’s updated to 5.7 with voice control turned on. Suggestions Please !
Would love a quick video on using the Slim, wouldn't need all the installation info.
Crazy - works fine with your accent? I am an Australian and it ignores me unless I put on the worst American accent..... then it works every time!
Hi,
You can go to the CARDO CONNECT app and switch the language to English UK and that could work better for you.
If you are connected with other riders, will they hear you giving the Voice Commands to the unit? I assume this is the case (but not sure), however I feel that might get annoying for other riders?
yes, when connected to other riders via DMC group, they will hear your voice commands.
hi I have just got my packtalk bold but I seem to be having some trouble with it it does not seem to want to work with my voice why could this be I have done a factory reset on it as it worked once but then stopped and not does not work at all.
Cardo....... (long suddle silence)
Hey Cardo Team, can you make a video about how to do a music sharing with non cardo intercom?
Just got the PackTalk Bold. How do I stop the music from playing on the headset and play it through Goldwing speakers?
Well done. Excellent.
I just bought a Cardo packtalk bold jbl, it worked great in the beginning, but now it's hard getting it to change by voice command. The flashing light is now blue, vice green. What am I doing wrong?
Please post a similar video for the packtalk slim.
I have preordered it! Can't wait to get it and review it.
Enjoy!
Bought the packtalk DUO, how to I pair the passengers unit with my unit so they can hear my music, intercolm, etc? Does her unit also have to be paired with my phone? I wouldn't think it would have to.
Hi, to pair with music sharing and intercom you first need to pair via Bluetooth intercom, then you will need to switch To DMC mode and pair there too.
and then you only need to share the music.
For more info
Please choose your device in the link below:
www.cardosystems.com/support/
If this doesn't help, please contact us via the "Still got a question?" section, At the bottom of the page.
Thank you.
Be great to have a video that shows how to set up all the Audio settings and what each one does...I have a problem with having constant static between the two units. talking to other riding is not compromised but very annoying when there is nothing going on but I can hear him breathing and motorbike noise. Nowhere does the tutorials that I can locate tell you about changing these settings or what each one does...Still love my Cardo and no the problem is with me
Have you guys came up with anything that would allow us to connect directly to our go pros?
Hi HUMBLE GREEK,
Thank you for reaching out. Currently, we don't have anything specific that connects us and GoPro, but you can use this app: ecs.page.link/1hYqe
We hope this helps, Cardo team
Hey Cardo. I have problem connecting non-cardo intercom eith my BOLD unit. I do all the steps, it get connected and after 1 second connection is braking, my packtalk switches off and and thats it. Ive bought Duo pack, and Ive tryed both units, ive reseted them, upgraded firmware, try again, and always same stuff. We are connwcting only fos second or two and packtalk is switching off. Please help me. Other device is BT-S2 (black unit with orange button)
Please help.
Miroslaw Gad that’s exactly what mine does with my friends BT intercom
It worked ok ish with another friends Bluetooth though
Hey Cardo, how do we choose different speed dial numbers besides the first number on our list? (Cardo Packtalk Slim JBL)
Hi, Thank you for reaching out.
To use the other 3-speed dieal you have you need to open the CARDO CONNECT app.
Best regards
I have a set of Packtalk bolds for me and my wife. Would my wife also need to download the Cardo app for her set in order to hear her own music and not hear me on my phone?
Hi,
Thank you for reaching out.
Yes, she would need to download the app as well. You can also control all the unit features from the app, making it easy to use.
Cardo team
Thank you for the reply.
I purchased this last night (duo). The voice control does not work on any of them. What am I doing wrong?
Please contact customer support for them to address your individual concerns.
@@CardoSystemsGlobal mine doesn't work either, and I picked it up today !
Will it connect to the TomTom Go navigation app on my smartphone?
I have the Scalarider Pactalk... Is the Pactalk Bold worth the money? I don't really use voice command while riding.... What else is the difference between the Pactalk and Pactalk Bold? They look exactly the same minus the "Bold" lettering
Hi,
Since 2018 the PACKTALK BOLD has the natural voice operation that is different than the VOX the PACKTALK unit has.
And since 2019, we add the 40mm JBL speakers.
That will give you a better quality sound.
hello the PACKTALK bold duo comes with the installation accessories for both or is purchased separately, and where can I buy it? I'm in South Carolina
It includes everything you need to install. Watch the unboxing video or the complete walkthrough of Packtalk Bold for more information. You can purchase it on Revzilla, Cycle Gear, Amazon or any major Brick'n'mortar store where motorcycle accessories are being sold.
Cycle great in Columbia SC carries it! On Saint Andrews Rd
I ride a Can AM Spyder RT Limited which has the ability to pair with my headset. Would I use the second phone pairing feature to pair it with my bike? Also, can is use "Hey Cardo" to activate and deactivate the intercom? Thanks
Hi,
You can connect the BRP system in the first channel and connect your phone to the BRP system.
And one of the features when using any infotainment system is that the system is controlling everything so you will not have the voice commands.
Hi! Can you tell if possible to play a playlists l on Spotify? Because when I give the instruction to play a band, it's play a shuffle list of musics of that band. Thanks 🤘🏼
Hi Juan,
Thank you for reaching out.
You can play a specific playlist with your phone voice assistant (Google Assistant/Siri).
For more information, please contact support: www.cardosystems.com/support/
Cardo team
@@CardoSystemsGlobal I will! Cheers 🤘🏼
Hi! Yesterday I bought the black edition and when I installed on my Bell Bullitt, the position of the headphones are to high! Is this normal???? It's the only place to put them
Hi Juan,
Thank you for reaching out.
You can adjust the position of the speakers inside the helmet with the supplied velcro pads.
If you need further assistance, our support team will be happy to assist: www.cardosystems.com/support/
Cardo team
ive just brought this system but to activate by voice doesnt work ! i have to make a gruntting noise to get it to activate !! ive changed the mic to sensitivity but still pants ???
Love my unit... My only complaint is, I wish there was a way to turn off the mic while listening to music. Everytime I start to sing, the mic interrupts and screws everything up!!
Gets very old!
Hi,
Thank you for loving the unit, I will forward your suggestion on.
All The Best
Why doesnt the App support "widescreen" 16:9 for smartphones? I cant use it without it on my bike.
Hi,
We are sorry.
We are always trying to improve and innovate our selves.
Thank you for the recommendation.
Since the update to 4.0 for pactalk. Will natural voice be in a future update for packtalk?
Natural Voice Operation is only available for the Packtalk Bold and the Packtalk Slim. The "regular" Packtalk will continue to be updated with more features and capabilities but will not carry Natural Voice Operation.
At last, I got it working as advertised :-)
Hi, hoping you can help solve this problem. When my wife and I are riding on seperate bikes, I sometimes like to mute the audio so I can sing along with the music. However, once in audio we can't figure out how she can get my attention that she needs to speak to me. Is there a way to do this or work around other than her to try and ride past me pointing to her helmet? Thanks in advance for your help.
Hi,
I'm sorry but no.
Once you muted the conversation it is not possible, but she can always call you so you will know she need your attention.
Just swapped from sena 30k and its so much easier to use and the sound quality is 100% better
Since Upgrading to Firmware v4, My sound seems much lower on my pactalk in Intercom and from my Nav V for directions. Can this be fixed somehow.
Volume settings were reduced with V4.0. Check out this video and readjust your speakers accordingly.
ruclips.net/video/Gpg80_Dk3iQ/видео.html
* were NOT reduced
Did a reset and all is OK now.
Eric Swayne how to reset?
Dutch Moto - press the 3 buttons simultaneously on the pactalk for 5 seconds. LED will slowly flash PURPLE. Reset complete
I love my packtalk but I hate antennas design because easy snapped and broken into half 😣
Sorry to hear about that. What's your unit serial number?
@@CardoSystemsGlobal Awesome customer service!
@@norcal06warrior Thank you!
One of my pack talk bold duo units won't talk to me when I turn it on it brand new is it faulty?
What if i leave my Packtalk Bold unit with out charging for six months? Would it have any effect on the battery life system?
Hi,
To keep the battery life the best way.
you will need to charge it once every two months.
Thank you.
I just bought one and I am charging it.
For how long it has to charge until the battery is full?
Hi, you need to charge it for 4 hours
It would be nice to see this demonstration while wearing a helmet and gloves. Also, how do you end a call without touching the screen? End a call with voice?
Hi,
To end any call on your PACKTALK BOLD, you will need to press either the media, phone or the wheel on the unit.
Thank you,
@@CardoSystemsGlobal Then why have voice commands to answer or not? Still would love to see you use it with gloves on and riding a motorcycle at freeway speeds or on a curvy road.
@@susierebelryder492 there is no command for ending a call. We are always creating new videos, so please stay tuned to our channel.
Thank you
Is it possible to pair 2 iPhones to the pack talk bold?
Hi Jimminicrickettt,
Thank you for reaching out.
Yes, it is possible via the same procedure as adding a GPS. You can see the instructions in the pocket guide, here: ecs.page.link/ZDja4
If you have any more questions, regarding this feature or another, our support team will be happy to assist.
Please contact them here: ecs.page.link/mzDzm
Cardo team
It shut off thanks you!
What do I do if Cardo doesn’t respond to my voice and the commands I try to give it?
Hi, You can check the language you have set in the CARDO connect app and the settings.
For rider to passenger, is it better to use Bluetooth or DMC?
We always recommend DMC. I like that I can listen to my music in the background and still chat with my passenger.
@@CardoSystemsGlobal on bluetooth with lets say a sena device and can i still listen to music in the background while on bluetooth intercom?
it is impossible it does not do any of the order i said, second do you have a video where you show how to share music and how to share radio? and i am not taking about pressing the bottom of share because in my apps it appears off even we can speak each other
I have a 2018 BMW RT 1200 with BMW Bluetooth media. When I try and pair the BMW media with my Pack talk Bold Unit my I phone my BMW nav 6 GPS unit I can’t seem to have everything working . When I pair the BMW media it allows the BMW radio stations that can be changed with the toggle wheel on the handlebars to change stations. The GPS also comes thru the Cardio unit. Whe I then try pairing my I phone ax’s the Pactalk unit loses its connection with the BMW media and the ability to use the wheel to scroll thru the media features. When I do manage to pair my mobile phone with the Pactalk the won’t pair with the BMW media but I can use the radio stations set on the Pactalk app. I am tearing out the little hair I have left trying to make the Pactalk pair with my BMW media and my mobile phone and have spent hours and hours following instructions and everything else including taking the bike back to BMW to see if they could make it work to no avail
Hi,
I think that you are already trying to connect your phone to the PACKTALK when it's already connected to the TFT.
If it's already connected with the TFT you don't need it connected to the unit.
If you have any more questions please go to Info@cardosystems.com
Thank you,
Is packtalk bold different to packtalk?
With the latest firmware update (4.0), both BOLD and PACKTALK are now offering the same set of features. With that said, there is still one difference: Natural voice activation. With our all-new, always-on, natural voice operation feature, you will never have to press a button, turn a wheel or move a slider again, because we have just empowered your voice- just say “hey Cardo”, and your PACKTALK BOLD will do the rest
@@CardoSystemsGlobal everything else is the same? The speakers, audio quality, hardware speed, etc?
Hello friends, I have the pactalk bold model. My problem is that I can create groups in DMC mode. I can join groups, but I cannot start and end calls in groups. I reset the factory settings. I reinstalled the software but I couldn't solve it. Does anyone know the solution?
Our units are on all the time. When I hit the throttle on my sled my wife has all the noise in her helmet. Battery only last couple of hours. We had an old set that we had to shout to get them to come on
Hi,
For technical assistance, please contact our customer support by choosing your device in the link below:
ecs.page.link/mzDzm
Contact your local distributor via the "Still got a question?" section, at the bottom of the page, by choosing your country.
Thank you for your cooperation, Cardo team.
I was watching this with my helmet on, couldn't get past' hey cardo next track'
Just started watching another video, some guy on a 916... got distracted f or a bit
Hi guys. I have a problem to conect via DMC a Palktak Bold unit with a Palktalk unit. I followed your instructions and didn't work. I restored default settings and tryed again to conect via DMC. Didn't work !!! Don't know what more to do... Could you please help me???
We would love to answer all your inquiries.
Can you please contact us at Info@cardosystems.com
So, we could provide you with all the information you need.
Hi there!
Can you record the audio via Bluetooth on an Android Device?
Hi, Thank you for reaching out.
Can you please try to explain the question?
Best regards
Just received my bold, I cannot get the voice operation to work? The Siri option works.
Hi,
For technical assistance, go to our support page and choose your device in the link below.
You can contact our support via the "Still got a question?" section at the bottom of the page.
You will need to select your country so your local support could assist you.
www.cardosystems.com/support/
Thank you
haha … I better keep quiet 🤪 but yes some of the problems have been solved (Hey cardo music on 🥵😹)
my Cardo now only says: Hello Packtalk, instead of Hello Packtalk BOLD at startup. what's wrong with it?
Cant wait for mine to show up. #Fortnine
question, if i am on a call and my headset is paired to my phone and a few riders, will they hear my conversation?
Hi,
No, you will go to your phone conversation and once it's done you will return to the intercom chat.
Just got my Bold and voice command doesnt work.
Tryed English and French, but nada.
Any way to make it work???
Send it back. I had the same issue.im gonna try a new unit and hoping it works.
Can non bold model do this
Hey pack talk can I listen to music from my helmet speakers and still allow my Harley speakers to play?
Hi, As we are not fully compatible with Harley Davidson and the WHIM, when connecting to any infotainment system you will not be able to listen to the speakers and have the bike outgoing speakers play at the same time.
Cardo Systems thank you for the response.
Regular problem I have is it keeps making phone calls on its own. Redials last number dialled without any physical touch or voice commands. Drives me crazy. Have reset. Have updated. Doesn’t solve it.
Hi,
Thank you for reaching out and, we are sorry for the inconvenience.
Please try adjusting the microphone sensitivity slider in the Cardo Connect app.
If the problem persists, please contact support: ecs.page.link/mzDzm
Cardo team
@@CardoSystemsGlobal I will try that for sure. THANK YOU 🙏
How to get the device to start the dmc system?
Hi hanhoye,
Thank you for reaching out.
To start the DMC pairing, press and hold the intercom button for 5 seconds (after confirming you're in DMC mode).
Cardo team
My mic works for comm with others but Cardo seems to be ignoring my commands. Why is that?
Hi,
Thank you for reaching out.
Regarding the voice commands,
Can you adjust the microphone sensitivity slider in the Cardo Connect app?
Can you recheck the installation and confirm that the mic is directed to your mouth?
Can you check the language settings in the Cardo Connect app (English UK/English US)?
If the problem persists, please contact support: ecs.page.link/mzDzm
Cardo team
@@CardoSystemsGlobal have you guys had any revelations worth the go pro connections?
How do you click the device with both hands while on the road let alone while it’s on your helmet. Very complicated.
How did you get Siri to work with out the iPhone connected to power?
Hi,
Can you please explain?
Best regards
Cardo Scala Rider, in lock screen and connected to power cord Siri responds to "hey Siri" if power cord is not connected Siri does not respond.
@@billbeddow1501 Hi,
You will need to check the settings on your phone.
Best regards
Anybody use this system with the 2018 Goldwing and it's audio system? Unless you're at a stop, the intercom is pretty much useless, and I'm talking about rider to passenger. When moving, it breaks up so bad that neither person can hear the other one and we're using mesh, not bluetooth. Am I missing something in the settings or is this intercom system just this bad? I've been talking to tech support and they seem to be just as stumped as i am.
Hi Rick,
For technical assistance, please contact our customer support by choosing your device in the link below:
ecs.page.link/mzDzm
Contact your local distributor via the "Still got a question?" section, at the bottom of the page, by choosing your country.
Thank you for your cooperation, Cardo team.
Does the BOLD require a different app than the regular PackTalk ?
Packtalk Bold and "regular" Packtalk with 4.0 firmware version (the latest Firmware update) both use Cardo Connect app. Packtalks with older firmware versions (version 3.2 & earlier), use SmartSet app.
When my microphone stalk broke, I found it impossible to obtain a replacement. They want to sell a whole new helmet unit for $115.00.
My iPhoneX must be paired each time you turn pack talk off. It does not remember the phone
Unfortunately, at the moment Apple has multiple issues with their last update, and recently changed its protocol.
As a result, we are facing some connectivity issues.
We are currently trying to solve the problem.
We thank you for your patient.
For Technical assistance, go to our support page, it has a lot of information with FAQs, pocket guides, user manuals, helpful tips, and videos.
Please choose your device in the link below:
www.cardosystems.com/support/
If this doesn't help, please contact us via the "Still got a question?" section, At the bottom of the page.
Thank you.
I have the smartpack but the antenna snapped, really not happy as I paid £450, I think this is a bad idea, now I have just a small piece of wire sticking out as my antenna and always losing my riding partner, had to glue around the wire to keep it waterproof😏
Have you reached out to our support team? Please go to our website and contact our support team.
How do you delete someone from the group???
I have a smartpack and the voice command doesn't work ?
Hi,
The SMARTPACK has the VOX and not the natural voice operation.
For Technical assistance, go to our support page and choose your device in the link below.
It has much information with FAQs, pocket guides, user manuals, helpful tips, and videos.
www.cardosystems.com/support/
Thanks,
i can't get my samsung 8+ to connect to Packtalk bold and pair with it
Hi,
We are very sorry for the bad experience.
We would like to try and assist you with the issue.
Can you please contact us at Tech@cardosystems.com
So we could get back to you with a solution.
Thank you.
CARDO TEAM
How the hell can I get this voice command to work?
Will I have to speak in Klingon?
I tried in American English, British English and Spanish but none of them work the same as the video
Hi Marco,
Thank you for reaching out.
Regarding the voice commands,
Can you adjust the microphone sensitivity and the voice recognition sliders in the Cardo Connect app?
Can you recheck the installation and confirm that the mic is directed to your mouth?
If the problem persists, please contact support: ecs.page.link/mzDzm
Cardo team
@@CardoSystemsGlobal Thanks, the Case No. C-00221031 was created
today
@@CardoSystemsGlobal Unfortunately the support response was not good. They say there is no way to solve my problem, which must be many others.
I understand but have I no solution for this issue?
I am appalled to hear of this problem has no solution, as the Natural Voice is used as a differential of this device and I abandoned my Sena because of this feature of Cardo.
At Sena, voice commands worked perfectly with me, so I believe it's not that difficult to solve this problem.
I suggest contacting Sena and asking them how they do it
Regards
Hi Marco,
Thank you for your patience.
Please make sure the Voice recognition and Microphone sensitivity sliders are set to max.
Please note that our voice commands work on an offline engine and therefore might require some practice at first.
Cardo team
@@CardoSystemsGlobal Yes they are configured this way. I'll record a video showing the difficulty I'm having with this feature and all the configuration of my device