I went to view a car there, it was exactly what I was looking for. Met with a "salesman" and he was so nonchalant and uninterested, made me feel like he was doing me a favour. Needless to say, I took my business somewhere else. If that is what the sales experience is like, I cannot imagine after sales service. Customer service is key, especially when buying a vehicle.
We sold our car to them. After about 2 weeks they got a fine with the car and never registered it in their name so the fine came to us. We called and they said it'll be sorted. A month later it still wasn't, they said again it will be.. This was in 2022. This month, 03/2024 we received a court summons for the fine, almost a full 2 years later. I refused to leave until they paid the fine and showed me proof of payment in black and white. Their after sales is horrible.
This has been one of the most exciting series’ so far with honest and unbiased reviews. Really enjoyable. Well done Niyaaz on keeping Tiff’s boude out of this one! Now the ouens can relax 🤣🙏
Sadly throughout my years of purchase/shopping for cars the customer experience is seriously lacking. For many people it's an expensive exercise and a positive experience through salesman goes a long way to alleviate the anxiety of making that commitment. Please visit more dealerships as well maybe they learn from your experience and improve there service. Maybe
I visited their branch with the intention of purchasing a vehicle. I took my business elsewhere due to non existent customer service, despite the fact that there were multiple sales consultants on the floor.
I bought my ford ranger there and just like we buy cars and with every other dealership u need to know what u looking at or take someone with who knows far more then u. If u buy kak it’s on you.
Sold my car to them in 2021 and later went hunting for a friend's car and Lo behold the service is terrible you can walk 1 hour in the whole showroom without anymore coming to assist you. Despite them having the so called "cleaner" cars, they are terrible in customer service.
I went to view a car there, it was exactly what I was looking for. Met with a "salesman" and he was so nonchalant and uninterested, made me feel like he was doing me a favour. Needless to say, I took my business somewhere else. If that is what the sales experience is like, I cannot imagine after sales service. Customer service is key, especially when buying a vehicle.
We sold our car to them. After about 2 weeks they got a fine with the car and never registered it in their name so the fine came to us. We called and they said it'll be sorted. A month later it still wasn't, they said again it will be.. This was in 2022. This month, 03/2024 we received a court summons for the fine, almost a full 2 years later.
I refused to leave until they paid the fine and showed me proof of payment in black and white. Their after sales is horrible.
This has been one of the most exciting series’ so far with honest and unbiased reviews. Really enjoyable. Well done Niyaaz on keeping Tiff’s boude out of this one! Now the ouens can relax 🤣🙏
I have had the same experience when I bought my vehicle there. Very cold.
After sale even colder.
Sadly throughout my years of purchase/shopping for cars the customer experience is seriously lacking. For many people it's an expensive exercise and a positive experience through salesman goes a long way to alleviate the anxiety of making that commitment. Please visit more dealerships as well maybe they learn from your experience and improve there service. Maybe
Dam she is so beautiful ❤
You guys gotta do a small summary video with the must do's before going to buy a car at these places. Had to take me with bru noone knows me lol
Great idea! The Take-A-Mechanic-With Series 😂😎
Great video guys! The content is insightful
I visited their branch with the intention of purchasing a vehicle. I took my business elsewhere due to non existent customer service, despite the fact that there were multiple sales consultants on the floor.
I bought my ford ranger there and just like we buy cars and with every other dealership u need to know what u looking at or take someone with who knows far more then u. If u buy kak it’s on you.
I felt that way when I went to VW Bellville, no Hey or anything. I just decided to go to N1 City instead
But no dude you can't compare Hyundai and VW interiors in 2024. VW is definitely 10 times better 😂
Awesome content, thank you very much. It helps buyers so much.
❤❤❤❤❤❤ 6:00 6:01 6:01 6:01 6:03 6:03 6:03 6:04 6:04 🎉🎉🎉🎉🎉❤❤❤❤❤ 6:09 😅 6:10 6:11 6:11
Granted, their customer service sucks... But please NOT WeBuyCars. Those one's will sell you a lemon with a smile.
Tops as always ❤
was a good place. Owner is sketch
Sold my car to them in 2021 and later went hunting for a friend's car and Lo behold the service is terrible you can walk 1 hour in the whole showroom without anymore coming to assist you. Despite them having the so called "cleaner" cars, they are terrible in customer service.