Hi Goran, Thanks for the video, i would like to know how you can display the column label along with column name for all the tables like i see in this video.
Hi, It's a chrome extension called SN Utils developed by Arnoud Kooi here at ServiceNow. You download it through the extensions in the chrome menu. Here is also a good overview video: ruclips.net/video/qFLFW9IbfD0/видео.html
Is there any particular criteria that needs to be looked when deciding which update set should be a parent and which update set should be a child when changes done as per the best practice in different update sets for different scopes?
Nice video, just one question, if I had one update set with the two different versions of the same record and deleted the oldest version record from the update set is that any different from what merging does? Seems quicker for me 😁, off course if we had a lot of updates then the merge is probably the best choice I would assume. Thanks 👍
Nope, if you just delete or move the older one back to default, that would have the same result. And just like you said, depending on the amount, merge might be overkill. I just wanted to show that the option is that and it's a bit safer since it will automatically choose the newest, and not depending on us humans making the right choice :P
Hi Goran, Thanks for the video, can you kindly please post a video about troubleshooting a BR, ACL, UI policy and action this will be a real help. Thank you!
How to go to the exact business rule where the delay is happening from the transaction logs information. When troubleshooting it is hard to find which business rule is causing the delay or causing issue. The transaction log shows the sys id but that is respective to the incident or change etc record itself. there can be plenty BR, ACL or CS in a table. Kindly advice
Thanks for this video. I had a doubt with batched update sets and this video cleared that!!!
Goran, thanks a lot for the video. Very handy for the daily work.
Hi Goran,
Thanks for the video,
i would like to know how you can display the column label along with column name for all the tables like i see in this video.
Hi,
It's a chrome extension called SN Utils developed by Arnoud Kooi here at ServiceNow. You download it through the extensions in the chrome menu. Here is also a good overview video: ruclips.net/video/qFLFW9IbfD0/видео.html
Is there any particular criteria that needs to be looked when deciding which update set should be a parent and which update set should be a child when changes done as per the best practice in different update sets for different scopes?
Quite informative. Thanks alot.
Goran, where is your ServiceNow water bottle? Seriously, great information - thank you sir!
Better yet, create a 'Witch Doctor' logo and get that on your water bottle!
@@shawnclune1764 Haha =) I have the ServiceNow version somewhere =). I'll bring that up in the next video :P. The Witch Doctor one have to wait :P
Nice video, just one question, if I had one update set with the two different versions of the same record and deleted the oldest version record from the update set is that any different from what merging does? Seems quicker for me 😁, off course if we had a lot of updates then the merge is probably the best choice I would assume. Thanks 👍
Nope, if you just delete or move the older one back to default, that would have the same result. And just like you said, depending on the amount, merge might be overkill. I just wanted to show that the option is that and it's a bit safer since it will automatically choose the newest, and not depending on us humans making the right choice :P
@@goranlundqvist2976 I have about 300 default update set, please how do I move it
Hi Goran,
Thanks for the video,
can you kindly please post a video about troubleshooting a BR, ACL, UI policy and action this will be a real help. Thank you!
Hmm. got any specific scenario, since it a quite a broad subject
How to go to the exact business rule where the delay is happening from the transaction logs information. When troubleshooting it is hard to find which business rule is causing the delay or causing issue. The transaction log shows the sys id but that is respective to the incident or change etc record itself. there can be plenty BR, ACL or CS in a table. Kindly advice
Why does no one ever cover how to back out update sets?