I Have only used Evri once...and never will again. I ordered a very expensive bottle of perfume as a present for my sister and I could see that it had been picked up by Evri. That was the last time it was ever seen. I tried for weeks to contact Evri. Their customer service is pretty much non existent and designed to make it as difficult as possible to contact them. In the end, the perfume company gave me the £180 refund as they felt sorry for me. They didn't have to do that as all could see Evri had picked it up. Stay away from Evri...dreadful company.
I wish this chimed with my recent experience of RM. Generally good till things go wrong. Hours on the phone, automatic compensation systems that don't work. Refusing compensation despite providing loads of evidence. (I could write an essay on it ☹️) I will be well out of pocket. The RM compensation system is so broken if you wanted to design something to annoy and frustrate your customers on purpose you couldn't do a better job. Simply shockingly bad customer service.
i lost a parcel with the Royal Mail., it was awful. It should have been tracked but it wasn't and didn't get a refund either. Everi every time for me personally.
Not sending but recieving a parcel from Evri it spent a week in their warehouse, I'd alway be happier paying extra for royal mail I get emails from them telling me when it's arriving
I didn't even get my postage refunded for a Tracked 48 parcel that took a month to arrive! They said it is not in their charter to refund delayed tracked parcels and to use special delivery instead!
I don't use Evri, I'd rather employ Frank Spencer! I do have things left outside in the rain from Evri as public roads are secure delivery in their eyes!
royal mail only. never a loss or damage ever . anything over 2kg DPD via packlink is next day. again never a loss. (i believe dpd have recently launched post office drop offs too)
48 is not always 48. 2bd class isn't worth bothering with postman don't scan them half the time.
I got few not received cases due to Royal Mail not scanning it 😢
@@ConzJacks change to tracked or try evri
I Have only used Evri once...and never will again. I ordered a very expensive bottle of perfume as a present for my sister and I could see that it had been picked up by Evri. That was the last time it was ever seen. I tried for weeks to contact Evri. Their customer service is pretty much non existent and designed to make it as difficult as possible to contact them. In the end, the perfume company gave me the £180 refund as they felt sorry for me. They didn't have to do that as all could see Evri had picked it up. Stay away from Evri...dreadful company.
Evri are shocking they don't even knock to see if someone is in they just leave the parcel at your door for someone to take it
Royal Mail is by far the best service in the UK no contest.
I wish this chimed with my recent experience of RM. Generally good till things go wrong. Hours on the phone, automatic compensation systems that don't work. Refusing compensation despite providing loads of evidence. (I could write an essay on it ☹️) I will be well out of pocket. The RM compensation system is so broken if you wanted to design something to annoy and frustrate your customers on purpose you couldn't do a better job. Simply shockingly bad customer service.
i lost a parcel with the Royal Mail., it was awful. It should have been tracked but it wasn't and didn't get a refund either. Everi every time for me personally.
I use Inpost for larger items and then Royal Mail 48 for smaller ones.
Not sending but recieving a parcel from Evri it spent a week in their warehouse, I'd alway be happier paying extra for royal mail I get emails from them telling me when it's arriving
I didn't even get my postage refunded for a Tracked 48 parcel that took a month to arrive! They said it is not in their charter to refund delayed tracked parcels and to use special delivery instead!
That’s annoying, strange that they don’t have a singular approach to dealing with this issue
There not obliged to refund delayed tracked 48 parcels, he got lucky
I don't use Evri, I'd rather employ Frank Spencer! I do have things left outside in the rain from Evri as public roads are secure delivery in their eyes!
😂
Evri failed to collect my parcels today.
Every seller should stop using Evri.
I have changed to Royal Mail I used do do everything Evri but to many problems.
royal mail only. never a loss or damage ever . anything over 2kg DPD via packlink is next day. again never a loss. (i believe dpd have recently launched post office drop offs too)
I’ll have to check out DPD for my bigger stuff
evri is shit, im still waiting for my parcel now 😡😡😡😡😡😡😡😡😡😡😡😡😡
Evri is an awful company and trying to contact them is awful. Do not use them.
Evri and Yodel are rubbish. Royal Mail isn't perfect but very good, so use it or lose it