Hello, we are sorry to hear you are having this issue. We continually strive to provide the best products and services to our customers. To enable me to help you further I would be grateful if you could send further details of your experience and issues to us, in a private message, along with your location, contact details and details of the dealer you bought the product from if relevant. We will then be able to look into this more for you. I look forward to hearing from you. Kind Regards, Eunice
@grundfos Hi Eunice, thank you for your prompt response, I am trying to provide you with the required detailes but I couldn't see any opetions for sending the private masseges, I will be much appreciated if you can send me your whatsapp/email so I can provide the said detailes. Thanks in advance
Hi there! I'm happy to direct you to the designated local contact person near you, so you may provide them with the details. May I just know your location/country please? Thank you! Best Regards, Eunice
@@grundfos Hi Eunice, sorry for the late replay, but I contacted the local Agent here in Saudi Arabia - Eastern Provence - Hofuf but there was no positive feedback
Hi Abdulrahman, Thank you for reaching out! Please share your contact information with us via private message, and we’ll connect you with a member of our sales team who will be happy to assist you further. Looking forward to helping you. Best regards, Rami
My pump is leaking from below, can you advise how can I fix it? In addition the color of its eye truned to red
Hello, we are sorry to hear you are having this issue. We continually strive to provide the best products and services to our customers.
To enable me to help you further I would be grateful if you could send further details of your experience and issues to us, in a private message, along with your location, contact details and details of the dealer you bought the product from if relevant. We will then be able to look into this more for you.
I look forward to hearing from you. Kind Regards, Eunice
@grundfos Hi Eunice, thank you for your prompt response, I am trying to provide you with the required detailes but I couldn't see any opetions for sending the private masseges, I will be much appreciated if you can send me your whatsapp/email so I can provide the said detailes.
Thanks in advance
Hi there! I'm happy to direct you to the designated local contact person near you, so you may provide them with the details. May I just know your location/country please? Thank you! Best Regards, Eunice
@@grundfos Hi Eunice, sorry for the late replay, but I contacted the local Agent here in Saudi Arabia - Eastern Provence - Hofuf but there was no positive feedback
Hi Abdulrahman,
Thank you for reaching out! Please share your contact information with us via private message, and we’ll connect you with a member of our sales team who will be happy to assist you further.
Looking forward to helping you.
Best regards,
Rami