Restaurant Manager & owner @ Javier’s Newport Beach cursing & fighting customers
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- Опубликовано: 21 авг 2024
- Edit - looking back on this 3 years later, I wonder if he said the whole "what did you say to my waitress" to cover his a* for behaving like that, or if the waitress made something up and told him.
I used to be a server at many places from Norms to high-end restaurants in South OC. I'd never disrespect a server and did not disrespect anyone here. Simply asked to speak to someone above her. I'll take accountability for not bringing my own water. But this was a sad say day, not that they care but obviously, they lost a few longtime customers and according to the comments, gained 100s more. God Bless.
We thought Javier’s Catina & Grill in Newport Beach, CA was supposed to be classy. This is THE OWNER’s SON! He’s the manager at this location his name is Javier and he went on a profanity-laced attack on us & with vulgarity, nobody at a restaurant should ever hear. Our crime? Asked for water in a to-go container for our service dog & when waitress refused I was short with her & asked for the manager...
That manager is one of the nicest guys on the planet! I go to javiers all the time. This customer is just trying to provoke him
So you knew this guy before the interview?! 😂🖒🖒
Nobody was trying to provoke him. I guess he had a bad day that day
@@anevis6703 Word from the inside you were the instigator. Sorry bud no one believes you. Meanwhile you did go back just like he said lol!
I can walk to Javier’s from my home. The staff puts up with so much nonsense from some customers. I’m with the manager on this one.
Bob Bender I am too! Been going for ten years no problems whatsoever!!
Bob Bender same here been going there for years and customers I tell you smh
👍
And ever since this video came out it only helped the restaurant become busier. Thank you !
Such a one sided video and no explanation on what was said to the waitress. Restaurant workers are people too and the only thing I gained from this video was that these customers probably said something horrible to make the manager go off like that. Good on the manager for sticking up for his employees and not dealing with entitled people's bs,
I used to be a server myself for many years, nobody said anything rude to the waitress other than to ask to speak to someone who had more authority than her.
@@anevis6703 sure bud, grow some balls. xD
@@anevis6703I’m guessing you were acting like a spoiled little brat to the staff and the manager decided he was not going to make his staff have to serve you
I’m proud of that manager because he’s trying to defend his employees
Is this supposed to make me not want to go the Javier's? I'm proud of the manager for standing up for his staff, when the customers are being rude and disrespectful. Javier's restaurant I am a fan and customer for life!!!!
Nobody was being rude or disrespectful to the staff. He said that to cover his a**
@@anevis6703 You're trash dude nobody on your side except that yapping dog
Video sucks. Don't really believe the customers. Seems like that type of person who would upload a video to try and piss off others on purpose for revenge.
lol
lmao everyone is on the restaurants side, I love it! :)
Entitled customers, there needs to be more managers like this one!
His restaurant, his rules, if you don't like it.......get out
so what did you say to the waittress?
Nothing, asked for the manager. he said that to cover his a** since I was recording.
We have had nothing but great service there.
Us too, until this day, unfortunately.
@@anevis6703 But you still go LOL!
Smh giving manager a hard time, Yea I’m with the manager on this one
lol you must have been sent by Javier himself.
This restaurant has the best mexican food and great service. That manager deserves a medal for protecting the servers.
Eating at Javier’s only from now on 🥰☺️😊❤️
Servers, just like any employee, should be treated with respect and dignity!
Maybe next time behave.
Sounded like canelo alvarez when the manager said get the f...k out of here😂😂😂
Two sides to every story. I believe the managers side and will continue to support this restaurant. Im sure these people felt entitled.
I go to Javier's all the time and the staff is friendly.
Yea likewise, until this day, sadly.
Karen and Kevin dining out... what a freak nightmare for all restaurants
she said “when you don’t have a job” GIRL HE IS THE EMPLOYER 😂😂
Costumers have to understandend
That restaurante are not made for dogs .
I know him and all his family. He's the oldest kid of the family. El Metate 👋🏼
thank you guys for making me aware of all this, now i know that this manager has some fucking balls and doesnt punk out to little smarty pants bitch
!!
mas ganas de ir a comer ahi 😁🐕
will be in Newport this weekend. Definitely will be visiting this restaurant! Typical Karens
I’m still gonna go eat though 🤷🏻♂️
The mgr was probably right, Grow balls and take it like you give it.
Javier's Cantina Newport Cove is easily one of the best restaurants on the planet and the staff and everyone who works there is absolutely and utterly top-notch and amazing every single time I've been in love with Javier's since I found it in the year 2000 and it's my favorite restaurant to this day. I don't have to see the face of whoever made this video I already know he's an a******
Kudos to the manager
I agree with him. She sounds annoying.
I know they didn't expect this video to make the restaurant thrive lmaoooo
Javier’s has incredible service. Glad this manager stood by his staff. This guy & his big mouth gf filming ooze arrogance and think they’re superior.
Thank god I watch this video. A coworker of mine recommended this place to me. I wanted to take my wife for our anniversary. No thanks
For the well of the public, hopefully was a rainy day and you did at home..
Wasn’t sure about this restaurant in till now! Thank you Karen!
Give this manager a reward! Rude customers
Did the old lady that walked up to him at the end say the food was terrible LOL
She was referring to the customers
You went to eat at the finest Mexican restaurant with a dog?... No wonder he lost it. But still, before passing any judgment I would love to hear the other side first...I've seen some Asians barely speaking English in the US soil and they think they are one of the Seven Marvels of the World. Arrogants as hell...
You hit that on target.
Seriously customers are the worst! they get this power complex over server that think they should be treated like gods. He is standing up for his staff.
“Get the fuck out, you & your Fucken dog.” 😂😂😂
Video uploaders trying to play the victim card 🤣🤣🤣
Ken and Karen
Sorry you had to go through this. Ignore these people agreeing with the manager, these are the typical melodramatic people we find in every day society, seeking to find the entourage to fit in with. I feel your frustration and am sorry for this. He was clearly hot headed, and in any case did not handle that professionally. Hopefully he gets replaced or at least learns to speak to people even in an unsettling situation.
All they had to do was leave no need to sit there and argue. Now a days people are so sensitive look at u apologizing like something traumatic happened. that’s why kids are killing them selves over being bullied to damn sensitive back in my day we had tough skin and I’m only 33 lol pray for strength and grow some balls !
@@childofgod7_ More melodrama. Whoever's fault it was that caused the manager to act like that, either way, was unacceptable and unprofessional. But you're not about professionalism. You're a typical American that can't keep their mouth shut and can't mind their own business. You talk about strength and having balls at an altercation at a restaurant? You're a big dummy. You talk about have tough skin back in your days and you're 33? Dummy stupid. If you want balls that badly go to a male strip club.
Let guess the customer is always right 😂
I just ate here yesterday he’s incredibly friendly
This manager handled the situation in a very unprofessional way, no matter the level of the problem, he has to be professional and respectful..!!
Professional?? Maybe not. Warranted by entitled and disrespectful behavior? Almost certainly!
Agreed! But here there was no disrespect at all, other than asking to speak with someone with higher authority
What do you mean “ I was short with her” ?
I thinking he was an asshole to the waitress
as in "i don't wnt to speak with you anymore can you bring someone with higher authority"
@@anevis6703you’re a pussy and a goofy for taking your dog
I want to eat there!! Awesome manager!
Maybe your very successful, but being so gives you no right to disrespect any employee at any restaurant.
It’s because of hard working people that we are able to go eat out nowadays or have food at our homes from restaurants.
Be grateful, thankful and appreciative of all those around you and you will enjoy life more!
Plus were your nice to people they tend to want to be nice back.
Be safe man ☮️
I used to be a server for many years, nobody disrespected the waitress.
Hope this guys got fired
That’s my uncle
I’m looking for a great restaurant in NB to take my 85 yo aunt for dinner and a margarita and this looks like the place to go ! Huevos Grande! Mucho Gusto.
This is NOT Javier Sosa. Javier has been my friend for 40+ years, and is an exemplary individual. Who has created fabulous restaurants. Knowing very well how his establishments are managed and operated, I am without doubt that the customer's actions were so reprehensible, this staff member simply 'lost it'. I have NEVER witnessed anything remotely close to this scenario at any of javiers restaurants.
Me neither, and trust me nobody's actions were "so reprehensible" - nobody disrespected the staff or anything, I believe he was having a very very bad day and just went off the rails.
Jr is amazing. Poke the bear get results. How Biden treating you?
A bowl of water for a dog.....so tired 😫 of Karen and ken.... stop it already. World = so much better if they'd all disappear. I'm going to javiers tonight
the manager is at fault because he should not be talking to his customers like that whatsoever. And the customer is also at fault for not being responsible and bringing their own water for their service dog
Best comment. I'll take that responsibility. Should've brought my own water.
@@anevis6703
I hope you never eat there again. So I can have a nice dinner without your entitled voice.