A Day in the life of a Claims Customer Service Associate

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  • Опубликовано: 15 сен 2024
  • Our Claims Customer Service Associates are often the first point of contact when a customer experiences a loss. In addition to gathering information to begin the claim, CSAs focus on putting the customer at ease, setting expectations and delivering an exceptional experience to our customers.

Комментарии • 18

  • @dreamonet2001
    @dreamonet2001 5 лет назад +5

    Don't you dare talk about Farmer's insurance

  • @sandradearing604
    @sandradearing604 5 лет назад +10

    such BS....

  • @Aditya_Chopra980
    @Aditya_Chopra980 3 года назад

    I am from India. I am working in UHG company as claims representative India. I want to job in USA ya UK. HELP me please

  • @rello2fine
    @rello2fine 2 года назад +4

    Miserable job. Don’t fall for it

    • @theadvisor5975
      @theadvisor5975 2 года назад +1

      how this job is miserable ... insurance claim job in farmers insurance

    • @rello2fine
      @rello2fine Год назад +4

      @@theadvisor5975 this job is having angry customers call you non stop with managers down your throat about metrics

    • @umyeahok2097
      @umyeahok2097 Год назад +2

      I was about to do an interview for State Farm for this position but honestly this does seem so miserable 😭 I have a lot of patience but if someone dares scream at me the money won’t be worth it. My mental health is worth more!

    • @CodCats
      @CodCats Год назад +1

      @@rello2fine scary that the metrics must be the same at every company like mine too... i've only done about a year and a bit and i'm losing my hair like crazy! every time i run my hand through my head i have like 3 hairs.. non stop for 2 months now really starting to lose it. job is pure stress, and they keep me in with the compensation pay for overloading us with claims, basically forcing mandatory overtime (e.g. "you gotta work overtime you're getting behind no other way to say it, just put in like 4 hours sat morning it's worth it for how much we're paying you") but you don't ask for overtime they just overload you!

  • @Saysomething164
    @Saysomething164 2 года назад +12

    I love how passionate he is about his work.

    • @Esther24k
      @Esther24k 2 года назад +2

      Bro he’s pretending 💀

  • @marymae2023
    @marymae2023 Год назад

    This job is a waste of time they mirco-manage for no reason 😢 it's awful

  • @x0x0xxooxoxx11
    @x0x0xxooxoxx11 6 месяцев назад

    He nose a lot 😂