Igloo Restaurant Scam Chennai | Fight with Manager | Edhuku Indha Polappu ? |

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  • Опубликовано: 3 ноя 2024

Комментарии • 749

  • @venkats5078
    @venkats5078 2 года назад +81

    I was planned to book a table in this restaurant a week back. A lady picked the call and said it costs arount 7k for 4 people and I have to pay 3.5k as advance for booking. I just dropped the plan. Thank god I escaped.

  • @TheHastings17
    @TheHastings17 2 года назад +76

    Power of RUclips/social media. Single video literally warning hundreds of potential victims

  • @vickys8891
    @vickys8891 2 года назад +255

    This is completely restaurants fault. You can file complaint in consumer court with other proofs.

    • @saishankar9921
      @saishankar9921 2 года назад +2

      They don't give receipt for receiving advance. Cleaver frauds. Better avoid these kind of restaurants

    • @SD-iu9ij
      @SD-iu9ij 2 года назад

      Yes

  • @gogogogokul
    @gogogogokul 2 года назад +74

    You can file in consumer case. You will get compensation and slot as well.

  • @parthibank6200
    @parthibank6200 2 года назад +49

    I also cancelled my party plan after seeing this video... Thank you very much for opening up

  • @live-with-it
    @live-with-it 2 года назад +858

    i was planning to book for my daughter's birthday... after seeing your experience, am cancelling it. what they did is very very wrong.

  • @premit33
    @premit33 2 года назад +262

    That igloo manager mind voice: avasara pattiye Kumaru...😂😂😂😂

  • @niksfoodvlogs
    @niksfoodvlogs 2 года назад +207

    Its good that you raised this issue macha 👏

  • @rajeshguptha5123
    @rajeshguptha5123 2 года назад +106

    Actually we are planning to go to that restaurant. Now we dropped this plan. Thank you so much for bringing this into lime light bro. Vaazhga valamudan.

  • @KarthikKumar-qf8xo
    @KarthikKumar-qf8xo 2 года назад +108

    You can go to consumer court with all the video and audio evidences.

    • @dhanvino3970
      @dhanvino3970 2 года назад

      There is no bill! You can't fight with these pigs wasting your money and time!

  • @saraths2979
    @saraths2979 2 года назад +31

    Thank you Prem we were about to plan for a celebration there after seeing this. We planned to swap to some other place.
    They ignored to pay 1000 but now they may face more than 1 lac loss because of you let them know to everyone.
    Thank you

  • @saikoushics8210
    @saikoushics8210 2 года назад +14

    I went to their hotel for stay. I opted to eat buffet in their very own restaurant and went there just five minutes before the buffet closing time. They first hesitated but allowed me to eat. Most of the items were over and cold and they started to take away remaining food before I had eaten, which made me feel like homeless person coming to eat in their restaurant. Nothing can come close to what occurred next, I was eating dessert and filled my plate with all the items, suddenly officials from food safety dept came and were having argument with the manager there about misbehaving with a customer and also about low quality of food being served, they even took some samples of their food for testing, me after eating most of their food, sat there like a testing rat unable to digest what I had swollen. I was totally invisible to the restaurant's staffs, and they were not even concerned about me hearing that conversation. I left all the dessert items untouched and left with dismay, leaving the authority to do their job. The sad thing is that I had to pay 1000 Rs excl GST to these people for basically leftover food !

  • @sindhuwesley4040
    @sindhuwesley4040 2 года назад +185

    Same happened in our case. The same manager talked to us. The same statement mentioning, “we receive hundred of calls a day”. We booked and when we went there, they didn’t give us the slot saying ur details are not here at all. The manager constantly answers in English with so much of attitude and says the same thing again and again.

    • @premshows
      @premshows  2 года назад +16

      😒🙌🏻

    • @ranjithkumar8047
      @ranjithkumar8047 2 года назад +29

      Consumer court sleeping.. Trade license should be cancelled for this Igloo..

    • @sugheendran
      @sugheendran 2 года назад +3

      The action on manager had to be taken by the owner else there are chances he might loose business soon

    • @sanjaym5599
      @sanjaym5599 2 года назад

      @@premshows bro avana summa vitta, sevulaiyea onnu vetchurkalaamla

  • @nairizms
    @nairizms 2 года назад +211

    Having been in the hospitality industry myself, I am very sure that you were not in the wrong at all. This restaurant is a blot on the hospitality industry. They are beyond wrong. This is a classic example of their unprofessionalism, incompetence, lack of integrity. This is appalling. I respect your principles.

  • @dhanwanthiarumugam2620
    @dhanwanthiarumugam2620 2 года назад +79

    Hi, sorry to had to experience something this bad. The first thing you can do is send them a legal notice with the complete series of events and ask them for compensation of the advance amount with interest for the humiliation, pain and suffering that you faced. If they fail to give a reply with 15 days, you can approach the Consumer Forum situated at Chennai for appropriate remedy.

  • @raagulrajan4049
    @raagulrajan4049 2 года назад +27

    People (the founder of Igloo) kindly fire the irresponsible manager fit for nothing

  • @RRRR-lc5ex
    @RRRR-lc5ex 2 года назад +21

    1st File case against rest.
    2nd y dint u ask fr bill on that day itself.
    This may be awareness for common ppl.

  • @jojoyce
    @jojoyce 2 года назад +15

    I think the internal people are scoundling money without owners knowledge.. He should be fired. Not fit to work in this industry

  • @sowmiyasowmiya5012
    @sowmiyasowmiya5012 2 года назад +17

    I was so excited to go to Igloo before leaving chennai. I didn't get slot for this, but didn't tried to book slot with hotel manager. Thank God for this. They way you did was smart and the way you spoke was sharp. Thank you for bringing this into light. I will share this video for max reach and benefits for COMMON PEOPLE.

  • @nishagopal6033
    @nishagopal6033 2 года назад +6

    It’s amazing that u post this . True stories of retails and restaurants or resorts are needed like this . All bloggers only post promotional post and make it look appealing. It’s good to post true stories as well like u .

  • @prasathmathivanan8552
    @prasathmathivanan8552 2 года назад +20

    Na Pogalam nu nenache.... Enime pogave maten thank you for sharing your experience 👍❤️

  • @bala8585
    @bala8585 2 года назад +25

    Bro.. thanks for speaking up 👍 subscribed ur channel. RUclipsr as a common man🎉 Igloo management - yenda intha maanam keta pozhapu 🤦

  • @kavidhasa3501
    @kavidhasa3501 2 года назад +15

    Please file a case against them in consumer court.

  • @nikkisjourney29
    @nikkisjourney29 2 года назад +11

    I actually planned to have booking with this restaurant in September 1st week but due to some reasons I changed my complete plan and didn't visit this restaurant. Few youtubers gave good review to this restaurant only because of that I thought to go there. May be they treated them in a good way because they are youtubers or I don't know what exactly reason is but after reading all the comments, experience of other customers and watching this video I feel like" thank God I canceled my plan" . Such a worst behavior and attitude towards customer. This actually reminded me the restaurant which said saree is not allowed in their restaurant only western dresses are allowed. Then it become a big issue but finally they admitted their mistake. Before becoming a manager at a restaurant these people must learn mannerism and how to speak with a customer. 1000 rs is not a small amount for a common man but that doesn't mean they should not wish or have rights to go to such restaurants. That manager and people who as this worst attitude must change their thinking and try to help their customer. Because in the end of the day they are not serving their customers for free , they get the payment. Humanity is first .

  • @parkavis9244
    @parkavis9244 2 года назад +25

    This is exactly what will happen when you believe some overly sponsored products
    Been there done that😭

  • @jaifo666
    @jaifo666 2 года назад +3

    கூடாரம் கூடராமுன்னு போன உள்ள வச்சு குத்தி அனுப்புராய்ங்க.... பிரேம் MIND VOICE

  • @madhanm6971
    @madhanm6971 2 года назад +33

    Bro I am also face this kind of issue already I booked and paid amount in igloo restaurant on aug 27th 6pm slot when I reached the restaurant they said the booking was canceled they will not informed it and they said casual what can I do I will fight and comeback . Total fraud and scam persons.

    • @premshows
      @premshows  2 года назад +4

      🥺🙊Onnu solradhukku ila bro

  • @maheswaran.s
    @maheswaran.s 2 года назад +8

    I was planning to book slot!! Thank you for sharing this informative message!!
    Escaped from this scam!!!

  • @strangerthings4355
    @strangerthings4355 2 года назад +21

    I planned to book now I changed my mind thanks to RUclips recommendation 😂

  • @rubyp9100
    @rubyp9100 2 года назад +14

    i also Planning to book But Now I Really Feel so Worst So I didn't Book 😬😬😬😬🤬🤬🤬🤬🤬🤬

  • @Prabhu1909
    @Prabhu1909 2 года назад +7

    The way you handled the problem was very good, Glad I've learnt something new 😊

  • @mohammadadil9594
    @mohammadadil9594 2 года назад +9

    Thanks bro. Actually we also heard alot about this restaurant. We were about to for my nephew birthday. Thank you for the awareness. We don't want to eat, who does not gives proper response to their customers. Thanks again bro. Very well explained about the situation. Atleast the owners must know how this manager treats and take some action against him. I think the owner is not aware about this. Bcoz no owners wants their customer to get sad bcoz of der services.

  • @prakashisme
    @prakashisme 2 года назад +21

    Bro 5 star hotel ah vida 5 star hotel mari buildup kudukara hotel dan neraya eruku .. please file a complain on behalf of us !

  • @hemabhaarathir7846
    @hemabhaarathir7846 2 года назад +10

    When food turns from a necessity to a luxury, it becomes less questionable.

  • @ramyanr5376
    @ramyanr5376 2 года назад +17

    People who don't know to do hospitality is not preferred for doing restaurant business.
    Chennai became so money minded after getting many types of people here.
    I love Chennai than any metro cities which is very business oriented rather than being ethical.
    We are losing our little culture or courtesy showing people.

  • @nivassri5792
    @nivassri5792 2 года назад +20

    A big bye to Eric and the Restaurant. Planned a surprise to my wife and the family. Not anymore. I want to go to a place that treats everyone equally and holds professionalism in servicing. Because it’s part of the experience and you not alone eat food and you experience the other aspects of it too

  • @aakashaakash9811
    @aakashaakash9811 2 года назад +7

    After watch this video and read the comments.. so many people faced this incident in same restaurant. Why don't you file the case.. you have solid evidence dude. So that it should not happen again to another customers... Nama epdi vidrathala avanga common people's ah fool ah akuranga..

  • @surjit1999
    @surjit1999 2 года назад +34

    I really wanted to go for that restaurant but after seeing this I changed my mind. This is not the way they treat peoples. Even in some small restaurants the managers are so polite and they apologise even for a small cause. Also receiving advance for booking is very bad, as you said even 5star hotels don’t want customers to pay money for advance booking. The management should take necessity actions on this. Great initiative bro👍🏻

  • @khalidahmed8235
    @khalidahmed8235 2 года назад +6

    Thank you bro for the video actually I was planning to visit this restaurant now I’m going to cancel it, let these people first learn how to respect the customers 🙌🏻🙌🏻🙌🏻

  • @krishkmani
    @krishkmani 2 года назад +10

    This is why you always make payments using credit cards. You can dispute with your bank

  • @mugeshsubramanian1332
    @mugeshsubramanian1332 2 года назад +3

    I too planned for a booking ..but looking into the cheap service and fraud attempt .no one should go to the restaurant.nice video bro.

  • @GayathriTBalaji
    @GayathriTBalaji 2 года назад +9

    My father was planning to book tables but showed him your video just now and read all the comments and checked Google reviews also. Nope, not stepping in!

  • @subhasrithequeenfortheworl2357
    @subhasrithequeenfortheworl2357 2 года назад +5

    Really neenga yenaka kathu kuduthu irukeenga prem because yenakum yenga family ikum indha maadhiri problems nadanthuruiku but adha yeppadi handle pandra dhunu theriyaama apdi yi vittuduvom aana neenga keta maadhiri oru sila questions kooda ketka mudiyala yengalaala .....😔😷aana onnu enga panam thaan yelaami sooo Namma thaan safe faa irukanum prem indha maadhiri nerayaa edathula spam nadakudhu soo stay safe and indha vedio ungaloda oru master piece vedio thaan really useful 👍👍👍indha vedio yellaruikum oru awareness saaa irukum kandipaaa ❤️❤️❤️❤️🔥🔥🔥🔥🔥🔥🔥🔥🔥

    • @premshows
      @premshows  2 года назад +3

      Thank you so much 💓 safe aa irunga

  • @jefferyisbrave
    @jefferyisbrave 2 года назад +12

    File a complain bro don't leave this.... Then everyone will start to scam us

  • @alankanas1827
    @alankanas1827 2 года назад +91

    I am from Singapore...I am literally shocked that this sort of SCAMS are happening in such a prestigious restaurent. My goodness...please do showcase this to the media and lets see whether they learn thier lesson. Especially Erik...

  • @prasancumar3859
    @prasancumar3859 2 года назад +14

    I was about to go to this restaurants and Thanks for the review I will not even recommend to my friends🤔. Some of my friends had given the the same feedback. 😁

  • @KiranR95
    @KiranR95 2 года назад +1

    eppome trend ah iruku oru place ku pogadhinga! Namma ooru ku igloo la tevaya. Anyway thankyou for bringing it to light! Great video

  • @i_am_vengence4066
    @i_am_vengence4066 2 года назад +4

    Good video nanba 🔥 thought of visiting there,but never. Even I would have acted the same. Bring out the scams behind these kinda fake restaurants and coz of fake paid bloggers.

  • @vigneshrahul6319
    @vigneshrahul6319 2 года назад +8

    I plan to book for my son birthday after this video my mind was changed thanks bro 😊

  • @syedbros454
    @syedbros454 2 года назад +3

    This restaurant should be closed permanently😡... I've also cancelled my plan to visit...

  • @ashishjain1806
    @ashishjain1806 2 года назад +4

    Very True! Anybody watching this video and having second thoughts about it. Please ignore. Boycott this restaurant and share the news with your friends and family.

  • @ahamedali3009
    @ahamedali3009 2 года назад +12

    It happen to me 10 yrs back. Once I booked some of 8 to 9 tickets from Chennai to athiramapattinam. But the situation happen like you we are unable to travel . I went to travels and ask for refund but they refused. Beauty of the incident is. he asked the seat numbers and confirmed with me. He took other passengers for the same seats.

  • @mr.jijigamer8587
    @mr.jijigamer8587 2 года назад +22

    Thanks alot for the info brother soodu sorna irukuravan dhan best part if u would have taken the slot it's a win for them good tackle bro u did the best choice

  • @xplorewithdk5676
    @xplorewithdk5676 2 года назад +4

    Good you spoke and posted video on this. Much appreciate it!

  • @ajaysai4182
    @ajaysai4182 2 года назад +11

    Definitely not going to this CHEAP Restaurant. CHEAPSTER!!

  • @saravanaganeshravindran
    @saravanaganeshravindran 2 года назад +4

    Actually I planned to book 4+ igloo at this hotel nov month for bday celebration. For sure dropping the plan now. Thanks bro.

  • @gojoplayscod5847
    @gojoplayscod5847 2 года назад +21

    take this issue to the court. Know your rights

  • @karthickgk6503
    @karthickgk6503 2 года назад +11

    If you can do this in flight ticket booking, if you miss a flight due to your mistake, or airlines mistake if they will refund you never no one will go ask there. All private organisations only seek the profits Only. loss and suffering only the consumer should bear , they never take any responsibility, this is private sector rule.

    • @kirubakarankaviraj
      @kirubakarankaviraj 2 года назад +5

      No sir, in airlines, while booking a ticket they display the terms and conditions clearly, also any time you can reschedule or cancel the ticket through online with some extra amount prior to the journey. If we miss the flight in last minute then our money has gone as per the terms. But in this case, it is different, he wants reschedule before 3,4 hours which is normal. If it is non refundable or non reschedule then they should inform in prior or they should print it in the receipt as the airlines do. 1000 Rs for this restaurant booking is high. It is clearly the restaurant has mistakes and they follow rude rules.

  • @DevanshuArya
    @DevanshuArya 2 года назад +1

    Not surprised. The other day Phoenix mall suddenly cancelled parking just as we were about to park the car. We could not watch the 3PM show in Jazz Cinemas. Next day when we called Jazz Cinemas they refused to refund the ticket, this was not fault of ours. All businesses end of the day just want your money they care two hoots for customers. Next time be careful when you book Jazz Cinema

  • @krishnaks1503
    @krishnaks1503 2 года назад +4

    I had a plan to visit this restaurant, somehow by God's grace your video showed up in suggestion out of nowhere.. I dropped my plan, never I'llvisit that place. Thank you for your video.

  • @mobilepalace7271
    @mobilepalace7271 2 года назад +9

    I too plan to book my daughter birthday next month in jb. Now I m planning in another hotel.bcos jb hotel is concentrated on the 1000 rs and not about the customer who paid that 1000rs.how cheap they behave.

  • @navaneethambalasubrahmaniy4103
    @navaneethambalasubrahmaniy4103 2 года назад +24

    You should post your review on their website sir

  • @vaishum318
    @vaishum318 2 года назад +1

    Thank you very much for bringing the issue out... It will help many...fr sure... Who decided to go thr...

  • @vishnujm242
    @vishnujm242 2 года назад +4

    I faced a issue in Sage & Lavendar restaurant in Chennai.
    They charge 9.5% service tax, I noted it just after paying the bill. For the bill amount of around Rs.7900, I had to pay 650rs as service charge. When I asked to remove it, they denied to refund the amount and neither did they provide any food for that price. I don't know how to get that money back.

  • @mmohamedmubbashir248
    @mmohamedmubbashir248 2 года назад +6

    File a case in consumer rights you have your rights to do so.

  • @vishaljay6967
    @vishaljay6967 2 года назад +7

    Theese guys even force you to buy water bottle from them and don't serve regular water! And food is not at all worth the cost.

    • @roshnib.all.b9586
      @roshnib.all.b9586 2 года назад

      They should provide you with drinking water. You can send them a legal notice.

  • @surensura2488
    @surensura2488 2 года назад +7

    Thanks bro … but oru sila influencer pesuratha nambi normal people tha muttal aguranga

  • @vikiraj9656
    @vikiraj9656 2 года назад +2

    You can give complaint in GST , because they should collect the money with gst only.

  • @Azee2408
    @Azee2408 2 года назад +3

    I thought to go, thanks for alerting us !! Henceforth i never recommend to any one and i will share this link to my well wishers.

  • @shreer7771
    @shreer7771 2 года назад +4

    It’s a big scam and this restaurant makes a lot of money like this.better to avoid.

  • @user-dg6tc1vg3e
    @user-dg6tc1vg3e 2 года назад +5

    Nallavelaa nanga ithukaga Chennai varalanu irrunthom ....thk u bro ...ungalukke ippudina nangala village la irrunthu vantha avlotha pola

  • @has4896
    @has4896 2 года назад +25

    Tamil Nadu is becoming MUMBAI MAAMAA 💯💥💥💥💥💥👏👏👏👏👏

  • @prithvirao86
    @prithvirao86 2 года назад +7

    Bad behavior by the staff.pls boycott the restaurant

  • @arvindkuppuraj4831
    @arvindkuppuraj4831 2 года назад +2

    People should start leaving proper google reviews. It helps us a lot in avoiding such greedy restaurants.

  • @mohideenkadher1444
    @mohideenkadher1444 2 года назад +23

    The owner should sack the manager immediately In Hospitality industery the guest is always right

    • @saishankar9921
      @saishankar9921 2 года назад +6

      All these looting is done upon the instruction of the owner

  • @deepakcoolm
    @deepakcoolm 2 года назад +3

    Consumer court is the solution.. I too planned to go. Thanks for the warning

  • @yogeshwaran6239
    @yogeshwaran6239 2 года назад +4

    Wow, I was about to book slots here for my Team meet. Now I don't want to go here where the people just need money more than customer success/service. This type of money minded hotel should not be promoted by any means. We have plenty other hotels to go instead of this shitty one

  • @vipinlal3389
    @vipinlal3389 2 года назад +4

    I just loved it ❤️, these types of people should learn a lesson

  • @thamburajjames8051
    @thamburajjames8051 2 года назад +7

    First inform food safety officer to visit this restaurant all dark things will come out

  • @Arun_d_kurun
    @Arun_d_kurun 2 года назад +6

    Ithu intha restaurant Matum illa neriya hospitals, hotels, parking lots laiyum nadakuthu. Token advance vanguranga but Bill illa. Athuku mothala tax pay pannurangalane therla

  • @joo1286
    @joo1286 2 года назад +6

    Very Worst Hotel.... No Response & Respect

  • @SureshKumar-yk6gr
    @SureshKumar-yk6gr 2 года назад +8

    How did they able to attend the call when you tried calling them for the availability from your car?

  • @KM-nc1xk
    @KM-nc1xk Год назад +2

    Booked for my husband’s birthday 😢😢 worst experience.. don’t trust this place

  • @jamalsonly
    @jamalsonly 2 года назад +2

    Good that you bring to the notice of the public such bad attitude of Igloo Restaurant.We were planning for a weekend occasion of my sons graduation celebration.Now we will never ever visit such a Restaurant. Customers always should be treated with concern and Respect.

  • @kothainayagi911
    @kothainayagi911 2 года назад +4

    Thank god. You saved my money. Thanks. Will check some other roof top restaurant

  • @AkashAkash-yo2zf
    @AkashAkash-yo2zf 2 года назад +2

    Oru Swap uhh kaga hotel kku Appu uhh vechitiyae thalaiva😂🤣🤣

  • @viallijacob9759
    @viallijacob9759 2 года назад +2

    Scheduled to celebrate our anniversary next week but now this place is out of the option...thanks for the insight Mr. Prem....

  • @sushanthmugundhan7287
    @sushanthmugundhan7287 Год назад +1

    EXCELLENT WORK PREM

  • @meraghul4801
    @meraghul4801 2 года назад +8

    Bro seriously i have faced the same issues with igloo! They really charged 8310 rupees for 2 biriyanis! Such a bad response for their side! And waste of money for a single night dinner!

    • @premshows
      @premshows  2 года назад

      Welcome to our club 🙊

  • @SuperKuttimani
    @SuperKuttimani 2 года назад

    Kandipa Poganum'nu Nenaichen Bro..
    Nalla Velai thappichittom... Thanks 🙏 Bro

  • @athithar5412
    @athithar5412 2 года назад +1

    Yes I gone there many time that manager is rude and not treating equally (thumbnail guy)
    He should be removed .

  • @maksimma5578
    @maksimma5578 2 года назад +2

    Pls like it every person and share it's very big scam

  • @balakumar-1234
    @balakumar-1234 2 года назад +2

    2999rs...I will buy mutton, fish, crab, prawns , chicken and cook in my home and will eat happily with my family in home

  • @roshanriyaz7601
    @roshanriyaz7601 2 года назад +3

    To that manager: "lyp ah tholachutiye kumaru" 🤣🤣🤣🤣🤣🤣🤣🤣🤣

  • @Cool_Rider25
    @Cool_Rider25 2 года назад +2

    First hand frauds, they need to booked in consumer court for contempt of trust and cheating customers

  • @vishnus8189
    @vishnus8189 2 года назад +1

    Hi plz read the comment everyone.
    I hope this is helping any one.
    Neenga soldradha nanum face panni irka .
    Idhu la Na kathukitta oru vishayam nammba free booking or paid booking a irundhalum namba seiya vendiyadhu onnu dhan avanga loda terms and conditions ah avanga soldranga lo illaiyo nambala ketu therinjakkanum yen idha nan soldra na..namba melaiyum thappu irku oru vishayathu kaga namba booking or something else pandrom..but adhu cancel pannumbothu yenna nadakum appadi nu yosikardhu illa adhanala dhan indha maari neriya restaurant easy ya yemathuranga so be prepared for everything and every where😎✌️✌️✌️👍
    Idhu yennoda experience la nan kthukittadhu

  • @day_do_deriq
    @day_do_deriq 2 года назад +1

    (Waste of money) for one reels or one story really this is reality.Telling truth bruh 💯

  • @karthik9910
    @karthik9910 2 года назад +1

    Subscribed after this video
    Bayanagara clarity ah explain panringa bro

  • @RathnakumarKrishnan
    @RathnakumarKrishnan 2 года назад +2

    Kammi salary ku manager ah potta ippadithan pannuvan . Improper supervision by top management, poor customer grievance management