Tesla Model 3 - Upper Control Arm Replacement by Tesla
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- Опубликовано: 7 ноя 2024
- This video covers the noise that started to appear in the front area of the car and what was done to fix it. To be clear, I didn’t repair it myself. Make sure to do this while you are still under warranty!
Part Numbers:
NUT 1111543-00-A $0.65 x 2
NUT 1111145-00-A $0.65 x 2
F UPR CTRL ARM ASSY RH 1044326-00-J
F UPR CTRL ARM ASSY LEFT 1044321-00-J
Does the upper control arm issue affect you?
(Please excuse the audio quality, this video was made on a trip and the mic isn't the best.)
93%
Unbelievablely good service. After four years of driving M3 SR+ the car and Tesla service continue to amaze me. I live on Vancouver Island amongst a lot of very happy Tesla owners.
Used a grease needle to inject fresh grease into the rubber housing on the ball joint, then used a lot of silicone lubricant on the control arm joints where they connect to the vehicle body (looked a bit rusty). Still squeaking the next day, but drove about 100 miles and all squeaking/creaking is now gone! I removed the tire to get a little more room for the spray can, but i don't think it was necessary.
Mine started squeaking around 60,000 miles, just like yours. A grease needle allowed me to ride those 2018 arms another 50000 miles. Now, you can purchase pretty much all the Tesla 3/Y suspension components on Rock Auto. In fairness to Tesla, they're not charging much for these arms and the labor is reasonable.
Yeah that’s not bad at all I was expecting like 1600$ from what I read online but yeah I did the same as you
In fairness? Should've been a recall. I've got a 20 year old Toyota Camry with no control arm noises! Tesla is betting poeple don't know enough about cars to know those noises shouldn't happen that soon.
@rkgsd Tesla is betting that because it's not a safety issue, they have no requirement to issue a recall. Full size toyotas are hydrolocking because they put the air intake below the fender liner. GR corollas are catching on fire for unknown reasons. No recalls for those issues.
Thank you for posting this! I have a july 2018 model 3 LR with only 32,000 miles and it started to squeal like this, and because of you and all the other info online about this problem/failure i knew what it was, i schedule an appointment in the app and stated that it was most likely the controle arm failing "like everyone was talking about in the forums". When they got back to me with the quote it said 90.00 each and 0.00 for Labor so like you i knew i could not stand up to tesla myself as one person being out of warranty so the fact that there was no labor cost i approved the estimate right away. Idk maybe they are going to tack on the Labor later on, i will still pay of course but i will complain at that point, if no Labor charge i will just say nothing and accept it. I am in fort Lauderdale
This happened to me just now! I have a Dec. 2018 M3 LR with nearly 80K miles, and I sent in a service request with a video showing my creaking sound; they sent back an estimate with no labor cost tacked on, which is just incredible. You can sit on your couch at home and do it; no rude front desk clerk or crazy "push 7 for service, please hold, push 3 if you'd like to wait'" - it's incredible! Hope your labor wasn't later tacked on.
@@apeterbritt1126 no it was not no labor, however when i arrived (ft Lauderdale FL tesla) for my appointment 20 minutes early they told me it would be done by end of day about 6 hours later, i ask what was the point of me having an appointment if i could not get work stated at that time. So they offered me some uber vouchers i think it was 100.00 worth so i could go around and do my things for the day.
interesting just got off the phone with someone from Xcare and asked him for the most common failure on an older model 3 and he said the upper control arms and mentioned a potential invoice of 1600 each side hmmm maybe it was for the entire suspension components ??? the variation and inconstancy in pricing is concerning? I feel like used model 3 maintenance cost are greatly glossed over, misleading and rarely mentioned. In Florida really think about going EV but if the cost are more or less the same then ?????
I had the same squeaky/creaky noise that was coming from the front on my Model Y with only 21k miles in the odometer. They had to replace the Front upper control arm (R/L) Front lower lateral link assembly (R/L). Tesla Brooklyn covered it. Great service!
That's really early.
@@MTNRanger Agree. I'm speculating maybe because I drove my Model Y to a NY-FL road trip twice but even that should not cause the arm to fail right away. I hope the replacement will hold better though.
@@MTNRanger - I had it at 31K miles - and 4.5 years after purchase. So out of warranty. $1500 later.
@@stevenwilson1690 Sorry to hear that.
@@MTNRanger I have this issue at 10,000 miles on my 2019 tesla model 3
Hi it’s funny you should ask. I heard the exact same noise 3 days after I bought it. I made an appointment with Tesla service. Apon taking it for a test drive it made no noise .smh so they didn’t fix anything, and sent me on my way.
Needless to say after an hour I brought it right back. They will be replacing the control arm. Thank God it is still on warranty.
So I am here waiting for the repair hopefully that is the issue. Will keep you posted.
It was a fairly quick repair for me (less than 2 hours wait), considering how overbooked my local service center usually is.
Same issue on my model X. Estimate to repair is 495€ here in Italy so considerably more. Biggest issue I have is why Tesla, knowing is an issue doesn’t at a minimum reduce the cost and why the large cost differences across theaters. There should be a recall for this part. Mine is out of warranty so will have to change then at cost above mentioned.
I totally agree.
I just had mine replaced today! It was also "resealed" about 8 months ago. I have 69,000+ miles on the odometer. Service cost me $330 though, with the labor being about $136. Says the service center hourly rate here is $175.
Thanks for the info. I noticed that Tesla labor rates vary depending on location.
@@MTNRanger Yeah kinda sucks, I didn't realize it could be that cheap! 12v battery replacement cost me $111.
My 2018 Model 3 LR AWD with VIN in the 60k range experienced similar noises with 30k miles on it immediately after I had an approved garage install a lift kit. They had told me that the upper control arm ball joint on the driver's side needed to be replaced. I told them that I would take it to Tesla since it should be in warranty. The zero cost invoice dated 3-17-2021 from Tesla reads as follows: "Verified customer concern. Diagnosed and Performed Validation Test Drive. Replaced Left/Right Front Lower Fore Links, Replaced Left Front Lower Lateral Link, Replaced Right Front Lower Lateral Link, Verified Proper Operation"
Yes, the key is for it to fail during the warranty period!
Mine just started squeaking 29K 3 1/2 years still covered by warranty. Made a service appointment today.
I have a model 3 from early 2019. I had the one uppercontrolarm shifted for free by Tesla on waranty for 1,5 years ago with similar or worse noises. They refused to change the other controlarm, but only lubricated it. There is a soft noise, when going over speedbumbs which has been there since 1,5 years ago. I am out of waranty now + 100000 km. I think they should offer a replacement for the model 3s from theese years. I got a similar story from a technician. That they have changed the design in 2020.
I have heard this from other people too. I think the new policy is to replace both at the same time. Because if one it going bad, the other is probably going to go too.
Thanks for posting. We watched a couple of you tubes like yours and determined we have the same problem with our 2018 Tesla 3 at 62k miles. Of course the warranty period is over. We went to a local non-tesla independent repair shop who works on Teslas just to inquire on his fees. We were quoted $4k!! What?? According to what I have read its no more that a $300 job. Isn't there some kind of over site for the repair shops thievery? Thank goodness tesla owners can compare their stories on blogs such as these. Now I need to figure out where to go as the nearest Tesla dealers are 2 hours away. We are a few miles from the Canadian border.
Yes, if it is just the two front upper control arms to be replaced, it should be around $300. $4k is doing a lot of other stuff. This was from a non-Tesla shop? I would verify with Tesla Service.
Looks like this was Rev J. I just got quoted almost exactly the same amount. How is yours holding up about a year out?
Seems to be fine. I expect at least another 40k miles (hopefully!).
I bought a 2018 Model 3 used from Tesla. Mine started squeaking like this around 37k miles. Luckily I was still in my 1 year used warranty from Tesla so they replaced them for free in less than an hour. Would've been out of luck if I had bought it new. Hopefully the new part mitigates this problem.
The design is the same unfortunately. You will probably have to replace it again before 100k miles.
Mine has started squeaking at 150k miles and 6 years of ownership. Well outside warranty, but I'm not upset because suspension joints are high wear items and all manufacturers need them replaced as the car accumulates miles. The cost to replace seems reasonable, for both no less. If the joint alone seemed replaceable, I'd try it, but if both sides and the whole arm need replacing, Tesla can do it.
Tesla will always replace both sides at the same time even if one doesn’t need it.
You got screwed, They replaced mine under warranty for free. However, I'm experiencing the same problem again except this time the warranty is up. I'm replacing them myself with the new Meyle parts they're switching to. I had to source them from the UK.
Well, I was outside the warranty period, so not unexpected.
@@MTNRanger Ah that explains it. Although I think they've changed their position. I tried scheduling service to replace them last week and the estimate listed 0.00 for labor and 180 for parts. So I think they might have come to a compromise for those out of warranty. I ended up cancelling the appointment when they told me that the Meyle parts are not yet available and that they would be installing the older model.
I had to have my upper control arms replaced yesterday by Tesla. They said the issue was caused by moisture getting into the control arm joint. The car only has 21,000 miles on it, and has been garaged from day one both at work and at home. The only time it has ever been wet was a few times driving short distances in the rain (5 mile commute), or when I hand washed the car. They only charged me for parts ($200.00 for both),. and said they would do so if I ever had the problem again, but today I asked to have it in writing, and they said that only the diagnosis of the bad control arms would be free. It's approximately $900.00 for labor, plus $200.00 for parts. In addition they said they do not perform an alignment check or adjustment on the vehicle after replacing the control arms. All the information I have ever seen says it is absolutely necessary to check and adjust alignment if necessary after replacing ANY parts on the suspension of any car, including after a replacement of control arms.
Tesla Service also told me an alignment was not required after having the control arms replaced. I had one done by a local auto shop when I had new tires installed a couple months ago.
My car started shaking after this process when going at higher than 60mph and now they want to charge me for rebalancing the tires
@@mariaelenaperez3803 To think that I spent this much money to try to help the environment with an electric car to now find out that the CEO supports politicians that want to destroy any and all green legislation is sickening. Being charged for the control arms is just icing on a very sad cake.
@@mariaelenaperez3803 That's just not acceptable! I would try to pursue further with the service center manager.
@@MTNRanger Thats a great idea thank you for suggesting that. I will definitely try doing that
I’m waiting in my service center..hoping that they replace the control arms free of cost under warranty… i will keep you updated
Update :-
Yes they replaced both arms for free under used car extended basic warranty . Mine is at 56k miles ..
Lucky the issue showed up within warranty..😊
Hey mate, any chance I could use a few seconds of your video? I'm making a short video about how to find a good, used Model 3 for work. I'll credit you of course. Let me know if you're okay with this or if you'd rather not. Thanks! Gav
Sure, no problem.
@@MTNRanger Thank you. That's very kind.
Portland (Oregon) SC just quoted $180 total (parts and labor); I'm out of warranty (late 2018 M3) but noise started at 33k.
It sounds like the price is going down. It was around $280-300 for most people over a year ago.
Was that quote to replace both arms or just one?
Honestly many other brands with larger performance wheel/tire packages have had a reputation for front ball joint issues and have us similar integration requiring complete control arm replacement. It’s too bad Tesla’s original design was not great but I would just say BMW and Volvos of ten-twenty years ago have similar issues. These are (in the context of 2020’s) considered a common wear item.
Price for both the parts and the service seems VERY reasonable to me.
The fact that the parts failed at such low miles is NOT reasonable.
My Toyota has 423,000 miles on it.. and is still on its original Suspension parts except for the struts themselves.. Left rear started leaking fluid at 320,000 miles.. I replaced all four with KYB quick struts.. for $500 and did the work myself.
Car has all original wheel bearings also.
There is defiantly some design issue here.. could be the weight of the car.. or maybe that it is a more sporty car... so people tend to drive it harder.. so more wear.
Looks like an easy job to do yourself too... so that is good.
Model 3 is high on my list of next vehicles...
My noise just started :( 70k miles, 2018 M3 LR RWD
Update: I lubricated the control arm hinges with a silicone spray. It did the trick. It is whisper quiet again and hopefully will last.
could you please specify which spray you got? I have the same issue but cant currently afford to pay tesla to fix it for me...
@@a1l2e3x4s5o6 Sure thing! At Home Depot I bought the Blaster Silicone Lubricant Spray. There's a picture of a motor engine on the label.
Also want to note that the other side of the control arm did end up needing grease injected with a grease gun, into the joint reservoir. The grease gun, needle, and grease cost no more than $30. The silicone spray was $7.
@@zombieflowers is there a video on this
2019 model 3 SR 90k km
Yesterday for this squeaky noise I got estimates C$500 at Woodbridge Tesla . Control arm replacement . They call me today and say that the estimates now $2500 with 2 pages of all kinds replacement parts, that worn-out on front and rear axle 😳. Refuse repair. Will investigate 🔎 This is actually crazy!!!
I wonder what would cause all of that. Crazy for only 59k miles!
Had exactly same issue on my 2018 m3 awd. Except hourly rate at our location is whooping $200. Unacceptable.
The squeak started on my '18 Model 3 LR at 57K miles and 4-1/2 years. Of course it's out of warranty. I stopped by Tesla to see what they can do for me and I was miffed by their response. One, they won't sell me the part (I knew that was gonna be their response). They didn't tell me (admit) it is a "known" problem but they said they would do a Diagnostic for $265 and if found it was the FUCAs, then it would be $90 each and no labor. I told them if it's out of warranty, I just want the FUCAs changed out and I'll pay for them but I'm not gonna pay them $265 to tell me something I already know. With that said, I left a bit pissed and it's only getting worse. I find it odd they determined there is a probability that water can get into the ball joint area and only seal it to "fix" it. And after several iterations of the part they didn't incorporate a way to lube it. Like a zerk fitting! It's not hard to figure out that that ball won't stay lubricated even with a boot filled with grease when gravity is pulling the grease downward. Over time the grease will collect lower in the boot and not reach the ball, Hello! There needs to be a way to keep the grease against the ball or press grease into the joint via zerk fitting or ?? I bought a used FUCA and am attempting to drill a small hole and insert a zerk fitting to see if I can "fix" the problem. Squirting grease into the boot with a grease gun and needle might work but only a temporary solution IMHO. I love my Tesla but there are definitely issues. And it seems each Tesla Service center has different answers. You'd think they would all follow the same guidelines for the problem.
I feel the FUCA should be a recall item due to the poor design, that is destined to fail (even with replacements). No car should need to have this replaced with only 40-50k miles. Tesla did the "fix" before it made a lot of noise, but it didn't last long.
Just had mine replaced at Tesla at 37k miles. I heard a "Tick" sound when the car moved off from a stop, and when it came to a stop. No sound during turning. No charge from Tesla.
Yes, having this occur during warranty is the best possible thing. Due to the design, it’s eventually doing to fail.
@@MTNRanger yup. Also haven't had an oil change in years so I can't complain lol
I just went to Midas because the noise was too much… they are charging me 2,800 😮
I’m making appointment through Tesla to see how much
Much cheaper at Tesla, should be less than $300.
Tesla quoted me $1300. $900 on parts and $400 on labor.@@MTNRanger
I'm at about 35k. Just had this replaced and was covered under warranty.
I had both of mine replaced as well for the same issue. It's such a waste for Tesla to replace a perfectly good control arm just because they were too cheap to put a zerk fitting on the bushing so we can regrease them as needed.
Yes. I watched your video on this too.
No ball joints have grease fitting for the last 20 plus years! The ones with fitting actually don't last as long, either. I have nearly 30 years experience.... these bills are far too cheap for a dealer. You should be calling to thank them! Check on the cost of replacement for your Chevy truck. 2k and up!
I just got my 2016 model X back from sams repair. 90 $ for each assembly + 160$ for labor😢😢. Paid total 375$
Soo… you made a video about taking to Tesla to repair?
Yes, it’s to warn people to get it done before warranty ends. I also cover important things that happen to my car during ownership. But I get your point; I modified the title and added a disclaimer in the video description. Thanks for your comment.
I had a squeak and they fixed, didn’t tell me what they did. But now my handling is almost unbearable. I’ve taken it in and they say it’s fine. It’s not and I’ve tried several attempts to get it fixed. Last Tesla ever
Is your car still under warranty?
@@MTNRanger no, $400 for a $99 alignment check. Many issues over 4 years. I like the car, fun but reminds me of the corvare(sp) real fun, but broken. Ralph Nader called it unsafe at any speed. I got 40000 miles, fabric is delaminating. Was rear ended while sitting at a ramp. 40 miles per hour. $27,000 repair bill and my insurances doubled. It was not even my fault. I have an suv for long trips. So I’ll be selling the Tesla and the suv and getting one hybrid suv. I tell people don’t buy it.
@@CliffordStaley Sorry to hear. Tesla still has work to do on service and basic car building.
What is the part number ?
Thanks for your question, I added it to the video description:
NUT 1111543-00-A $0.65 x 2
NUT 1111145-00-A $0.65 x 2
F UPR CTRL ARM ASSY RH 1044326-00-J
F UPR CTRL ARM ASSY LEFT 1044321-00-J
I had an issue at 40k miles been driving it like that ordering front lowers and upper for 315 dollars gonna replace it myself
Where you out of warranty?
@@MTNRanger yes
Are there grease points for the ball joints?
As far as I have heard, people have said there shouldn't be. Tesla just slathered urethane on the top. Eventually that just gives away.
how many miles on the car？
Sorry I didn't mention explicitly, but it was 56,951 miles at the time of service. I think it did show up on the invoice in the video.
Sounds like they're covering for the control arm malfunctioning
within warranty or without?
This video is from a very uneducated vehicle owner! ALL vehicles experience this wear and tear. I repair 4 to 6 sets of ball joints a week on every model on the road. The total bill averages 900 to 1800 dollars! Something doesn't add up... this common repair is way too cheap!
It’s not common to replace under 50k miles. I’ve owned dozens of cars and never had to replace suspension components under 120k miles on any of them. Tesla is subsidizing the replacements since they know there is a problem.
I have that same sound its soooo loud and annoying
Brand new Tesla arrived yesterday and i have the same sound if not worse, well just opened a ticket it's not that cool getting a brand new car and after 2 days i already have some problems but hey, shit happens! At least is nothing serious....
Wow, I've never heard of this happening on a brand new car. The earliest I have heard was in the teens to 20k miles. Good luck getting it replaced quickly.
so we have to pay
If your are out of warranty, yes.
Shitty part, my model 3 from 2021-02 has the same issue. Out of warranty though because of the mileage.
Tesla replaced both on my tesla 3, only right was bad.
Yes, Tesla's standard practice is to replace both. Good luck!
Had mine replace at about 40K
You forgot alignment cost
I've never had an alignment done. Nor did Tesla recommend one. The tires are wearing evenly.
Dont buy original part, get better quality lile Meyle!
I just read that the Meyle replacement part doesn't come out until September. Unfortunately, my car will be sold by then. So I can't try it out.
Is this an AI voice or what?
@@MechInvent beep boop bop, you got me!
Waste of time
Cheap!