There are always 4 set screws, M6 with 3mm drive socket, on each end of the crossbar. Later versions also have a single pan head M6 screw on each side that acts a lock to prevent the Joint #1 assembly from sliding out of the crossbar. If the Joint #1 slid out of your crossbar you should be able to back the M6 screws out a bit so that the Joint #1 can be re-inserted. If the Joint #1 came out leaving the roller bearings inside the crossbar that means the flathead screw that holds the Joint #1 assembly together has come off the spindle. In that case pull out the bearings, the spacers, the washer and the flathead screw, reassemble the Joint #1 and then reinsert. Apply some grease to the bearings if the assembly is apart an add some thread locker to the flathead screw threads when reassembling.
@Dave Kraus I agree. I just finished assembling my 7i and was confused when I got to the left side and saw the square cranks. After the fact, I see the manual is up to date. You may wish to add a note to the video description or on the screen to refer to updated documentation. I personally found it easier to assemble the left side first and then the right side. Otherwise, the videos are excellent with excellent detail where needed.
First mine came with the grease container open and spilled inside the box. There is red grease and gray grease. You bothered to put notes on screen but did not bother to day which grease would be applied. I can imagine someone would say to check the instruction manual but it is not efficient to go off of two different set of instructions. I only got this for my wife Christmas present and this is a nightmare to put together.
The red grease is for bearings, screws, quick release crank arm, and bottom bracket spindle. The gray substance has grit in it, called grit paste, to help lock the poles in position when setting for height and then tightening Joint #1 screws.
so poles are on a flat plane with the sideways view...?? This isn't clear. I need a better explanation or demonstration. I can only judge from pix of people riding this thing, as to where arms should be rotated.
Yes the upper poles are more or less planar when viewed from the side. However, the upper pole sections are designed with multiple bends to provide user selectable positioning depending on where the user prefers to have their feet on the platforms and how long are their arms. What we use as a common starting position is to have the middle section of the upper pole angled slightly rearward so that the upper section with the grips is just slightly angled inward toward the midline of the strider. We try to show that in the Owner's Manual photos. If the user wants to try a different position it is easy to loosen each of the 4 screws on the Joint#1 clamp about 1-2 turns, rotate the poles another position and tighten the screws.
Dave, any advise on how to reattach the whole pole assembly, mine came off at the crossbar where 2 3mm set-screws are. Thanks
There are always 4 set screws, M6 with 3mm drive socket, on each end of the crossbar. Later versions also have a single pan head M6 screw on each side that acts a lock to prevent the Joint #1 assembly from sliding out of the crossbar. If the Joint #1 slid out of your crossbar you should be able to back the M6 screws out a bit so that the Joint #1 can be re-inserted. If the Joint #1 came out leaving the roller bearings inside the crossbar that means the flathead screw that holds the Joint #1 assembly together has come off the spindle. In that case pull out the bearings, the spacers, the washer and the flathead screw, reassemble the Joint #1 and then reinsert. Apply some grease to the bearings if the assembly is apart an add some thread locker to the flathead screw threads when reassembling.
I ordered two streetstrider and the left arm crank is square connector but will not fit. The video shows round. What’s up
@Dave Kraus I agree. I just finished assembling my 7i and was confused when I got to the left side and saw the square cranks. After the fact, I see the manual is up to date. You may wish to add a note to the video description or on the screen to refer to updated documentation. I personally found it easier to assemble the left side first and then the right side. Otherwise, the videos are excellent with excellent detail where needed.
@@Stormsteed i have a problem with the pedals not being at the 12 and 6 o'clock positions pretty crazy
My 3i didn't have a screw for the left side, it had a lever that you lift and tighten after putting it on.
First mine came with the grease container open and spilled inside the box. There is red grease and gray grease. You bothered to put notes on screen but did not bother to day which grease would be applied. I can imagine someone would say to check the instruction manual but it is not efficient to go off of two different set of instructions. I only got this for my wife Christmas present and this is a nightmare to put together.
The red grease is for bearings, screws, quick release crank arm, and bottom bracket spindle. The gray substance has grit in it, called grit paste, to help lock the poles in position when setting for height and then tightening Joint #1 screws.
At 3:14 it’s confusing. I have the 3i and the hole that you rotated has a hole on TOP AND BOTTOM... so how do I place it?
Looks too late to answer your question but I don't think it matters. Putting mine together now and its the same way. Let me know if it does matter.
My street rider poles are wobbly and it is hard to ride. Do you have thoughts on problem solving this issue?
Yo ham keep trying young Jedi
so poles are on a flat plane with the sideways view...?? This isn't clear. I need a better explanation or demonstration. I can only judge from pix of people riding this thing, as to where arms should be rotated.
Yes the upper poles are more or less planar when viewed from the side. However, the upper pole sections are designed with multiple bends to provide user selectable positioning depending on where the user prefers to have their feet on the platforms and how long are their arms. What we use as a common starting position is to have the middle section of the upper pole angled slightly rearward so that the upper section with the grips is just slightly angled inward toward the midline of the strider. We try to show that in the Owner's Manual photos. If the user wants to try a different position it is easy to loosen each of the 4 screws on the Joint#1 clamp about 1-2 turns, rotate the poles another position and tighten the screws.