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How To Solve Ezviz Camera Offline

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  • Опубликовано: 20 мар 2021
  • How to Solve Hikvision DVR Offline Issue :
    • How to Resolving the H...
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    • How To Online Setup Ez...
    ======================================================
    This Video Explain How To Solve Ezviz Camera Offline. This Video related to ezviz offline, ezviz offline setup, and ezviz offline error.
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    Website : www.cctvupdate.com
    ======================================================

Комментарии • 171

  • @hikconnect
    @hikconnect  3 года назад +2

    How To Solve Hikvision Offline Issue : ruclips.net/video/tOuZoaHd-nY/видео.html

  • @NewFacts4all
    @NewFacts4all 3 года назад +50

    How can you give a solution like this? reset the camera or add a device again. That is not a solution, my camera runs next to a wifi booster and 2 or 3 times a week its lose connection en gives an alarm that the camera is offline, the problems solves automaticly after 1 or 2 hours sometimes longer but i guess im not the only one with this problem, please renew or update the wifi services within the camera to solve the stability of the software.

    • @hikconnect
      @hikconnect  3 года назад

      Yes, please contact support in your Country or send email to support@pramahikvision.com or support@hikvision.com to get more support

    • @NewFacts4all
      @NewFacts4all 3 года назад +8

      @@hikconnect is that the only answer you can give when its to hard? it would be more helpfull if you try to think with us on a solution

    • @NewFacts4all
      @NewFacts4all 2 года назад +3

      Reactions are useless, they are not responding, my ezviz is in the trashcan and i buyed quality cams. advise from me... do so to

    • @dolyfertantotansaputra9551
      @dolyfertantotansaputra9551 2 года назад +4

      I thought my camera was broken,but after i read this comment, i also realize that something wrong in the software.

    • @RandyArdhani
      @RandyArdhani Год назад +3

      I have a problem like this, when the device is off, it cant connect again. Must reset the device.

  • @chinaunique5088
    @chinaunique5088 Год назад +6

    Thank you so much it got to being very annoying if and when they got disconnected! Especially when some of my cameras are high up! So simple yet common sence😁😁😁😁😁👌🏽👍🏽👌🏽👍🏽

  • @huh5950
    @huh5950 2 года назад +1

    Thank you bro, you solved my problem

  • @b.m.77
    @b.m.77 2 года назад +17

    This happens every time there’s a power outage (which happens often where I live) it’s so annoying doing this every single time. It’s not worth the money or time wasted.

    • @stivi739
      @stivi739 2 года назад +3

      Same what a job to climb up and pull cameras down to do reset..piss poor

    • @andrepol6568
      @andrepol6568 2 года назад +1

      Same pos

    • @setiadi0929
      @setiadi0929 Год назад +1

      Agree. Mine also. Very annoying especially when your not at home
      Update: after contacting CS, for a certain time they released new firmware
      And it was resolved.

    • @AliensKillDevils.
      @AliensKillDevils. 10 месяцев назад

      Chinese camera is very bad, waste of money. Even if it works, communists can watch you from back door in China. Should buy Japanese or Taiwan or German camera with solar panel and 4G.

  • @Joseph_Dredd
    @Joseph_Dredd Год назад

    Ok, I'm doing this "Wired" rather than Wireless.
    Have a question.
    I have changed ISP - so the router box I plug the ethernet cables into has changed.
    Am unable to get my Netgear Powerline set up that works fine with my old ISP to work with my new ISP router.
    Do I need to reset the Powerline adaptors?
    For the Ezviz plug n play outdoor cameras changing the ethernet cables to more heavy duty ones solved my problems with two cameras, but I am unable to get the ones that rely on an internet signal being sent through the "power line" to be found,recognised,and show a picture. They show as offline.
    Any thoughts please?

    • @hikconnect
      @hikconnect  Год назад +1

      Delete your ezviz from the account, then factory default your ezviz and all your network equipment, then you can add again to the account

    • @Joseph_Dredd
      @Joseph_Dredd Год назад +1

      @@hikconnect All sorted. Thanks for the suggestion. Factory reset and everything working once again :)

  • @mameemejai-sq4bd
    @mameemejai-sq4bd Год назад

    มีวิธีลบแอคเค้าเดิมในกล้อง ezviz ez360 ไหมครับ เคยลงทะเบียนเบอร์ไว้ แต่ไม่ใช้เบอร์นั้นแล้ว จะกลับมาใช้ใหม่ ใช่ แอพของคุณไปไม่ขึ้นคำสั่ลบแอคเค้าเดิมครับ

  • @AnilKumar-lt4uk
    @AnilKumar-lt4uk 9 месяцев назад +4

    Lots of error with no solution at all , waste of money , every time is disconnected , showing poor network even after good brodband speed , error 245405 , error when use pan and tilt function

  • @riddhisiddhisurgicals2729
    @riddhisiddhisurgicals2729 3 года назад +1

    Thanks

  • @chinhinh7770
    @chinhinh7770 2 года назад

    Anh ơi cho em hỏi camera ezviz wifi.e lỡ thoát khỏi ứng dụng giờ không vào được dù đã ri set rồi

  • @vanessadasilvafigueira9287
    @vanessadasilvafigueira9287 2 месяца назад

    Thank you very much.

  • @shyamparuthi8682
    @shyamparuthi8682 2 года назад

    thank you so much sir

  • @brianm6272
    @brianm6272 Год назад +6

    Surely you can develop a way to reset it remotely. It's useless if you are out and have to physically return to the unit to reset it. Can you not fix it so it can be reset remotely??Flawed design if that is the case

    • @AliensKillDevils.
      @AliensKillDevils. 10 месяцев назад

      Chinese camera is very bad, waste of money. Even if it works, communists can watch you from back door in China. Should buy Japanese or Taiwan or German camera with solar panel and 4G.

  • @jericasabangan242
    @jericasabangan242 2 года назад +2

    can you also connect even at long distances? like when you are at the park or other places, and you wanted to look at what's going on. Is it applicable to that?

    • @hikconnect
      @hikconnect  2 года назад +2

      Yes

    • @jericasabangan242
      @jericasabangan242 2 года назад

      @@hikconnect omg realy? i dunno how huhu

    • @hikconnect
      @hikconnect  2 года назад

      Yes, you can follow many videos on youtube that talking about how to setup ezviz camera

    • @jjandrooney
      @jjandrooney 2 года назад

      @@hikconnect lazy ass answer.. Lmao

  • @manuelbarrios7797
    @manuelbarrios7797 3 года назад +6

    I try to configure the camera, it does the whole process, but when I reach the last stage to associate with my account, it does not connect

  • @bbsingh7554
    @bbsingh7554 2 года назад +2

    Bro i have been using ezviz with hikvison 4 camera dvr setup for years. But now suddenly account logged out. I had account with mobile number, lets say A. Now when i try to login in A it says account doesn't exist. And when i login from another account B and setup, it shows camera added to A.
    What to do????? Pls help. How can i login A, or add cameras in B

    • @hikconnect
      @hikconnect  2 года назад

      For this case, I think you need to contact support in your Country or contact support hikvision or ezviz, because this case Just can solved by Technical Support Hikvision or Ezviz

    • @AliensKillDevils.
      @AliensKillDevils. 10 месяцев назад

      Chinese camera is very bad, waste of money. Even if it works, communists can watch you from back door in China. Should buy Japanese or Taiwan or German camera with solar panel and 4G.

  • @knelast.......................

    Más fácil, entras en el celular a "Forzar detención" después le das en "Información de la aplicación > Almacenamiento y caché > Borrar memoria cache" y vuelves a iniciar la aplicación.

  • @kimcyiark2748
    @kimcyiark2748 Год назад +1

    when trying to configure my camera it stop at 90 and wont' go no further

    • @hikconnect
      @hikconnect  Год назад

      You can change your wifi network, or try add without micro sd

  • @md.aminulislam4793
    @md.aminulislam4793 3 года назад +2

    HI!
    when I am adding the camera on my phone, It is showing " you have already added this device"
    But I can not find it on my phone screen.
    please help me

    • @hikconnect
      @hikconnect  3 года назад

      Please contact support in your Country or send email to support@pramahikvision.com or support@hikvision.com, request untuk unbind device

    • @kayleythompson4078
      @kayleythompson4078 3 года назад

      I’ve got same problem it says my cameras are added but there not on my phone and dunno what to do I’ve email them with no response

    • @hikconnect
      @hikconnect  3 года назад +1

      When you add your device will Show the device bind the the another account. Are you know whose the account? If you know, you can try login to the account then click forgot Password

  • @rabijason5793
    @rabijason5793 3 года назад +1

    thats not a way the problem is cannot connect to the ezviz

  • @mmalagelada
    @mmalagelada 3 года назад +10

    But I am lots of Km away from the ezviz camera. Every time I have a power outage, device gets offline, and I need to drive to the camera to setup again. This is very disappointing.

    • @hikconnect
      @hikconnect  3 года назад

      Maybe your device too far away from wifi connection

    • @mmalagelada
      @mmalagelada 3 года назад +1

      Barely 7 metres from camera to access point. When setup is complete, the camera works perfect, with no issues, no frame dropping, no disconnections. It is just that when there's a power outage, it is not able to reconnect and requires reset.

    • @hikconnect
      @hikconnect  3 года назад

      Maybe you need to reboot your modem router, and unplug power then plug again your device camera

    • @NewFacts4all
      @NewFacts4all 3 года назад +15

      @@hikconnect maybe you guys should take this problem seriously instead of givin this kinda shit advice, there is definitly a connection issue within the software of the camera or the drivers, people have boosters or place the cam very close to a router, thats not the issue. please take the problem seriously and earn our respect.

    • @sebastienlee3224
      @sebastienlee3224 2 года назад +4

      Same f.....g Problem. Wifi works perfectly. I wont buy ezviz anymore

  • @omarsosa1052
    @omarsosa1052 2 года назад

    hey man, can i playback with the app on offline mode? i mean, using a SD card. Tnks

  • @michaelgannon9896
    @michaelgannon9896 2 года назад

    I have the doorbell DB1C and goes offline multiple times throughout the day even though its only 7ft away from the router, its annoying as hell. does come back

    • @hikconnect
      @hikconnect  2 года назад

      You can restart your device. But if not work, please contact support in your Country or send email to support@pramahikvision.com to get more support

    • @AliensKillDevils.
      @AliensKillDevils. 10 месяцев назад

      Chinese camera is very bad, waste of money. Even if it works, communists can watch you from back door in China. Should buy Japanese or Taiwan or German camera with solar panel and 4G.

  • @Mirror126
    @Mirror126 2 года назад +1

    Hi mines not giving a status light

  • @vinoyable
    @vinoyable 2 года назад

    May I know whats main reason why the device goes offline? Just bought this cam 3 days ago it sucks when this happens.

    • @hikconnect
      @hikconnect  2 года назад

      Can cause from firmware, or internet connection not stable, or not cover by wifi area

  • @kennythunder6497
    @kennythunder6497 Год назад

    Do you know hot fox this mistake ?
    ezviz storage media exception please replace it in time 🥺

    • @hikconnect
      @hikconnect  Год назад

      I think your micro sd was broken. Make sure you use micro SD especially for cctv, like Sandisk Max Endurance

  • @personious_k
    @personious_k 2 года назад +2

    so just reconnect it daily? That's a horrible method.

  • @releclasitmusic665
    @releclasitmusic665 Год назад

    My device said failed to play device. But there's an audio. Any idea how to fix it? I already did this but still same problem.

    • @hikconnect
      @hikconnect  Год назад

      Delete your device from the account, then factory default your ezviz camera, then add again to the account.

    • @AliensKillDevils.
      @AliensKillDevils. 10 месяцев назад

      Chinese camera is very bad, waste of money. Even if it works, communists can watch you from back door in China. Should buy Japanese or Taiwan or German camera with solar panel and 4G.

  • @rupenderkhatana6913
    @rupenderkhatana6913 2 года назад

    Sir Mera Camera 📸 Ezviz ka h Ghar ke Wifi se Mobile Conect rhta h Tbhi Mere Mobile Me Camera Dikh pa rha h

  • @cccamerabrahmanbaria5398
    @cccamerabrahmanbaria5398 2 года назад +1

    I connoct with cable.. But some time after offline coming

    • @hikconnect
      @hikconnect  2 года назад

      Make sure you have stable internet connection, or make sure you already upgrade the device firmware

  • @carmelitaviesca9638
    @carmelitaviesca9638 2 года назад

    Hello..My cctv always gets offline even if there is wifi.Can this issue be fix remotely?Thank you.

    • @hikconnect
      @hikconnect  2 года назад

      I think should check on camera, can't be remote

  • @awesomebd4194
    @awesomebd4194 2 года назад

    Why My camera is not connecting with tenda router?I tried with another router which one is tplink and it's successfully connected.what is the problem?

    • @hikconnect
      @hikconnect  2 года назад

      I think about compatibility or maybe you Tenda's router using 5GHz frequency

  • @sauravshakya1563
    @sauravshakya1563 2 года назад

    Hello sir
    Mu ezviz camera is connected to another ac. (Gmail) how can unbind it

    • @hikconnect
      @hikconnect  2 года назад

      If another Gmail is your account, Just login into the account then delete the device, then you can add to the new account. But if the another Gmail is not Yours, please contact support in your Country or send email to support@pramahikvision.com or support@hikvision.com to request unbind device

  • @pollenk.4985
    @pollenk.4985 2 года назад +1

    When my electricity gone my camera becomes disconnect and after the electricity come back I need to read connect again. What is the solution to auto connect after electricity come back?

    • @hikconnect
      @hikconnect  2 года назад

      Sorry, Im No yet get solution for this case, you need to contact support in your Country to get more support.

    • @AliensKillDevils.
      @AliensKillDevils. 10 месяцев назад

      Chinese camera is very bad, waste of money. Even if it works, communists can watch you from back door in China. Should buy Japanese or Taiwan or German camera with solar panel and 4G.

  • @idontknowu3271
    @idontknowu3271 2 года назад

    You said delete it now I can't add it back...what's going on?

    • @hikconnect
      @hikconnect  2 года назад

      What's the notice was pop up?

  • @grlyn1124
    @grlyn1124 2 года назад

    Hi can u please help me? Our cctv is wireless but it always shows like "connect the device to the router." :(

    • @grlyn1124
      @grlyn1124 2 года назад

      I just changed our wifi password 🥺 now our cctv is offline and idk what to do

    • @hikconnect
      @hikconnect  2 года назад +1

      You can delete your device from the account, then add again to the account

    • @grlyn1124
      @grlyn1124 2 года назад

      @@hikconnect actually I did that already but after I scan again it will say "connect the device to the router." :(

    • @hikconnect
      @hikconnect  2 года назад

      Are your device is DVR? or ip camera?

  • @Manimaran-wi6yf
    @Manimaran-wi6yf 3 года назад

    foget my accounts password. also forget my email... Now what should i do?

    • @hikconnect
      @hikconnect  3 года назад

      Please contact support in your Country or send email to support@pramahikvision.com or support@hikvision.com to get more support

  • @THE_BULL_56
    @THE_BULL_56 Год назад +1

    cramera Lite off
    But recording start
    Yes our no
    Please reply==
    ❤️

  • @tanzilstudentt
    @tanzilstudentt 10 месяцев назад

    how to find mac address of this device?

  • @jabidayotheMac
    @jabidayotheMac 3 года назад

    My camera is hardwired and went offline. Mounted professionally. Now it’s not working. I can’t get up to the camera without a ladder. So frsutrating

    • @hikconnect
      @hikconnect  3 года назад

      Please contact support in your Country or send email to support@pramahikvision.com or support@hikvision.com to get more support

    • @AliensKillDevils.
      @AliensKillDevils. 10 месяцев назад

      Chinese camera is very bad, waste of money. Even if it works, communists can watch you from back door in China. Should buy Japanese or Taiwan or German camera with solar panel and 4G.

  • @paths5881
    @paths5881 Год назад +1

    I do the same process but it shows me "linking account failed". And the camera keeps saying "platform registration failed"

    • @hikconnect
      @hikconnect  Год назад

      Maybe you have problem with your internet connection or your device have problem with hardware

  • @sabrinelbelkasmi9275
    @sabrinelbelkasmi9275 Месяц назад

    Im out of country how can I solve this problem

  • @mustafachaly4438
    @mustafachaly4438 Год назад

    لقد ضاع هاتفي والتطبيق في هاتفي الذي فقدته لذالك عندي التسجيل الكامرة في هاتفي الجديد يقول الكامرة مسجلة ولا يتقبل الكامرة

  • @stevenlangton
    @stevenlangton 11 месяцев назад +1

    My ezviz CP4 goes offline every fucking day. This is absolute crap.

  • @aliraza-rd8uo
    @aliraza-rd8uo 3 года назад

    Hi how to unbind device c3w ezviz outdoor camera forget the password

    • @hikconnect
      @hikconnect  3 года назад

      Just click forgot Password, then after success to login account, delete the device

    • @aliraza-rd8uo
      @aliraza-rd8uo 3 года назад

      Customer forget the login and password

    • @hikconnect
      @hikconnect  3 года назад

      Please contact support in your Country or send email to support@pramahikvision.com or support@hikvision.com

  • @RahulKumar-ek1pc
    @RahulKumar-ek1pc 2 года назад +1

    I have some questions...
    1.in General setting》wifi signal》showing failed to connect to server
    2. After certain interval it is showing 》Camera offline.
    3.What is Ap mode configuration.
    Pls provide the relevant answer

    • @hikconnect
      @hikconnect  2 года назад

      Make sure your Internet connection is stable, the wifi connection is strength, and make sure your Internet provider not Block access cctv to cloud

  • @faylynanobling7653
    @faylynanobling7653 3 года назад

    Pano kpg nabunot s saksakan mawawala po ung device s cp

    • @hikconnect
      @hikconnect  3 года назад

      Please speak in syaa Allah

  • @ruifiislam6431
    @ruifiislam6431 15 дней назад +1

    মোবাইলে ক্যামেরা আসে না কি করবো

  • @elfredpaulvillahermosa4337
    @elfredpaulvillahermosa4337 2 года назад

    Registration failed to connect to server?

    • @hikconnect
      @hikconnect  2 года назад

      You reset default your Camera, then add again, make sure your phone already connect to internet, and you already follow step by step according the manual book

  • @fahispk7583
    @fahispk7583 8 месяцев назад

    Does it work or record without wifi

    • @hikconnect
      @hikconnect  8 месяцев назад

      If you have done setting with wifi in the first time activation and the device have memory card, the device will still record in the offline wifi

  • @ultrarusful
    @ultrarusful Год назад +1

    I’ve found FiX!!! I had the Same issue!! WiFi 2.4GHz wasn’t connecting !! To fix it, I had to connect via LAN ethernet cable 1st Update Firmware to latest version and then After restart. It Finally Worked!!!!!😅
    disconnect LAN cable
    reset button
    Scan QR Code
    Connected to WiFI successfully!

  • @antonyabishan7587
    @antonyabishan7587 2 года назад

    Bro how to connect mobile net in camera

  • @gamingwithmujahid1013
    @gamingwithmujahid1013 2 года назад

    Offline memory card Records problem with TY1 model

  • @priyadathkumar3961
    @priyadathkumar3961 2 года назад

    When my phone is connected other wifi network, camera showing offline...why?

    • @hikconnect
      @hikconnect  2 года назад

      Cek your Internet connection, make sure your connection is stable

    • @priyadathkumar3961
      @priyadathkumar3961 2 года назад

      @@hikconnect yes its stable and strong

    • @hikconnect
      @hikconnect  2 года назад

      And make sure, you already add by serial number not by ip address

    • @priyadathkumar3961
      @priyadathkumar3961 2 года назад

      @@hikconnect but its working fine when my mobile also in same wifi.

    • @hikconnect
      @hikconnect  2 года назад

      Yes I know, but problem like this happen because we Just add by LAN view

  • @mdkarimhossain7812
    @mdkarimhossain7812 2 года назад

    Is not connected

  • @muzammilkhan8962
    @muzammilkhan8962 Год назад

    How much this camera

  • @kobirsing4506
    @kobirsing4506 3 года назад

    EZVIZ connection network to failed

    • @hikconnect
      @hikconnect  3 года назад

      Make sure your Phone already connect to wifi

  • @anjandas6727
    @anjandas6727 2 месяца назад

    আমার আইপি ক্যামেরাটার ওপেন করতে গেলে এইটা দেখা আজকের সমাধান কি

    • @anjandas6727
      @anjandas6727 2 месяца назад

      The device has already bern registered (22)

  • @rufaidhmehvish6901
    @rufaidhmehvish6901 3 года назад

    Hi

  • @Dg-zj6jo
    @Dg-zj6jo 10 месяцев назад

    I binned mine load shit

  • @stivi739
    @stivi739 2 года назад

    Heres a quick fix i did after power outage and cams offline. Just walk in front of it to trigger motion ..mine came back online after doin this

    • @hikconnect
      @hikconnect  2 года назад +1

      You can also follow this video ruclips.net/video/dZVQkpUJfQo/видео.html

  • @umeshsubba5932
    @umeshsubba5932 10 месяцев назад

    Sikhana he to bolke sikhao

  • @cepedaoffice
    @cepedaoffice 2 года назад +1

    So basically you have te reinstall the camera everytime 🤣🤣 I dont think thats actually "fix"

  • @EnPaq
    @EnPaq Год назад

    my ezviz cant play video code 245452 ?

    • @hikconnect
      @hikconnect  Год назад +1

      You can delete your device from the account, then factory default the camera, then add again to the account

    • @EnPaq
      @EnPaq Год назад +1

      @@hikconnect owh okey sir tq for info