Best Hospitality Advice to Grow Your Business

Timecodes Below! A Hospitality Pro running over $75M+ in properties discusses where hospitality is headed, customized approaches vs. procedures, 'must add' amenities and services, and so much more in this rapid-fire video.
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⏰ Timecodes ⏰
0:00 - 0:25 | Teaser
0:25 - 1:06 | Challenging & Most Rewarding Career
1:06 - 1:58 | Where Hospitality is Headed
1:58 - 4:02 | Why Your Team is So Important
4:02 - 5:22 | Service Standards are Dying
5:22 - 10:52 | Customized Approach Vs. Procedures
10:52 - 13:02 | Gifts are about the Recipient
13:02 - 16:14 | 'Must Add' Amenities & Services
16:14 - 18:30 | Revenue is a Byproduct of Delight
18:30 - 22:10 | Luxury Hotel Vs. Standard Hotel
22:10 - 22:48 | AirBnB vs. VRBO vs. Other Platforms
22:48 - 23:22 | Hospitality is Lucrative
23:22 - 24:48 | Biggest Mistake People Make in Hospitality
24:48 - 25:59 | What Guests Don't Understand
25:59 - 27:12 | Biggest Risk in Hospitality
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[@dirtcoffeethethird9490]

Thanks for sharing this advice Richard, it's insightful to hear your perspective 🤙🏻