Hi! Thank you so much for the input! Hopefully that might help someone else with the same printer as well. Great to hear the video helped too :-) // Chris
In newer models (mine is 3230CDW) that has a "Cancel" button, the method in the video does not work. However, if you "Cancel" (rather than "Back") + "Down Arrow", it works fine!
What you show is exactly the model of HL-L2350DW, without the cancel button. Thanks for the instruction! However, after the printer enters the "sleep" mode (NOT "deep sleep"), even though I set the Deep Sleep mode as Off, print jobs are not really operated as the printer is in sleep mode. I still have to turn the printer off and back on to get it out of the sleep mode.
I do all of this stuff, the printer *STILL* sits there saying "sleep" and doesn't respond until I mash buttons and somehow it wakes up. I occasionally use this printer mostly to print labels, which means 100% of the time this thing has gone to sleep when I need it and nothing wakes it up. Anyone who works at Brother - what the hell were you thinking with this absolutely unusable garbage? What on earth is the point of a WIFI printer that you are supposed to be able to operate from anywhere in your network if you have to PHYSICALLY GO TO THE PRINTER to wake it up and troubleshoot it EVERY TIME YOU NEED TO PRINT. Honestly it is comically frustrating and stupid. Eco features are not supposed to break the product.
Yeah this is one of the dumbest implementation of a power saving "feature" I´ve ever seen. I have also had issues with this "coming back" even though the setting is off. Sometimes it has worked to do a factory reset and then disable the setting again, and sometimes the printer just stays on (like it should) for months even though it has not been able to do so prior the this (without me changing any settings). Really wish I had some more ideas, but this printer is a bit of an enigma. Which is sad because it prints both accurate, sharp and fast. // Chris
Hm, odd! I have had to do this myself as well a few times since the settings seem to "reset" eventually (could be when the printer is disconnected from power for too long or something). I would try disconnecting the printer from power for about 10 min, then pluggin it back in and redoing the procedure. If it still does not work you could also try and factory reset it and then turn off deep sleep. The printer will then have to be reinstalled and given Wi-Fi-settings again though. Reset is done by going to "Initial Setup" and selecting "Reset" followed by "Factory Reset". // Chris
Hi, hm, not sure I´m afraid. There are some other videos floating around, couldn´t find any specific for the DWR-model, could this one for the L2520D be something though? ruclips.net/video/Ga5okcjt97Y/видео.html // Chris
These printers are terrible. They are build around Sleep mode. It is the most important feature. It takes me 30 minutes to wake up my printer to print 1 sheet of paper.
Agreed, the functionality is great in theory, but way too unreliable as of right now. Which is a shame considering that the printers otherwise are great. / Chris
I have the HL-L2390DW as you show also is supposed to work to do this. What is the back button on this model? The only button I see with an arrow is the clear button. It didn't work when I pressed that and the minus button together and it didn't do what you said it would. Help, please.
As far as I´ve been able to read this should work on the L2390DW as well. But you are absolutely correct that the button layout is different from the L2350DW (in the video). Have you tried with any other button combinations? I would also say that the Clear-button is the equivalent of the Back-button. Some comments I´ve read suggest that you need to press the Start-button together with the *-button. However as far as I can see the L3290DW does not have a *-button. I would try some other combinations to start with. Most prominently perhaps, minus + start or clear + start. // Chris
I have the Brother HL L2350dw printer and followed your instructions but no matter what I do, it keeps returning to the sleep display with that icon on the right that looks like the number 8. And it will not print. Help!
Hi! Have you tried pulling the power chord, let the printer start up and then try to turn off deep sleep? Sounds like it´s just stuck somehow. // Chris
Hello, thanks for the video. Im looking into these brother models for a friend in a wheelchair. And I keep reading about these printers not waking up after they have not been used for a while? My friend would not enjoy having to push a button on the printer before every print job between a few weeks?
Hi! I am still using the printer in question for home and I would argue to say that when it comes to the actual printing it´s one of the most quality printers I´ve used, at least in the somewhat lower price range. For me I have had to redo the process with the deep sleep settings about two times in about three years. However one of the times I think it was some kind of issue with the Wi-Fi-settings instead since I had to do a complete factory reset to solve the printer not waking up. As long as you set the deep sleep setting to off I would say the printer could be a good choice in your specific case. Keep in mind though that it is relatively heavy to move and lift. I have mine tucked away inside a cabinet and have to svivel it outwards every time the paper needs to be refilled, something I could image being a little tough if you cannot bend down properly etc. So just be sure to have it at a good height :-) // Chris
@@GetThereFaster thanks for the detailed reply. I ordered this printer last night for my friend. Will turn off the deep sleep. Hoping for an easy printer to mobile print from (iPhone) 🙂
Hi! So sorry to hear that :-/ Tried again on mine and it´s the same here still. Might be some new software on the newer versions of the printer perhaps? Is it the exakt same model numer (HL-L2350DW)? // Chris
@@catherinaaarts5315 Hm, then the same procedure might not apply since it´s another printer. The only real thing I can find is this reddit thread, www.reddit.com/r/printers/comments/12svvqc/brother_dcpl2540dw_turn_off_deep_sleep_mode/ where the first answer goes through the procedure for the L2540-printer, thinking that might be close enough to give a try at least. Have not tried this myself though. // Chris
Hi! Providing Brother hasn´t changed anything to the software, from what I can see (read), it should work with the L6200DW as well. Do you get access to the Deep Sleep-menu at all or does the "double-button-press" simply not work at all? // Chris
*Real Solution: Be Sure Your Printer is USING WSD PORT Under Printer Properties > Ports > checkboxes* If you use the Std TCP/IP reg port which is installed by he brother software it won't wake the printer. Installing with windows printer page prefers the WSD protocol on the same port. Tested on 5 computers with multiple configs Windows 10 & Ubuntu & Bro HL-2350DW
Thx for the input! In my case though the printer automatically set it self to a WSD-port, and turning Deep Sleep of as described in the video was the only way I could get rid of the issue. There might be new hardware/software revisions of the printer that acts differently regarding the ports. The printer should though function without having too use a computer to manually change port-settings. Specially since it is also compatible with phones for printing. Just as the deep sleep function should work properly to begin with. I´d still say the actual *real solution* lies in a software update from Brother. / Chris
That doesn't work? It shows exactly what you go through in the video on the screen, but then after its gone back to general settings, the sleep message just reappears after a while. I don't understand why its gone into sleep in the first place I only printed something off a couple of hours earlier. My printer is using WSD PORT as well. Is it because my printer is wireless?
Hi! It will still (oddly enough) say "Sleep" on the display even when the "Deep Sleep" function is turned off. The printer has some kind of "normal sleep" too, that I´m guessing is just a normal idle mode, but this is labeled as "Sleep" on the display. So basically you cannot tell from the normal display whether or not Deep Sleep is activated. On a side note my printer (still have the one in the video) decided to completely stop responding yesterday, something that required a restart (remove the power cable). I thought the Deep Sleep function had restored itself somehow, but after checking it was still off. Maybe your printer had a similar hick-up and just needed to be restarted? // Chris
@@GetThereFaster Hi Chris, thanks for the reply! The sleep message has gone now & it says 'Ready', but when I go into devices it says my printer is offline. The green WIFI light is on & not flashing so think thats ok? I've tried switching everything off & back on, but no luck. What a faff lol!
@@GetThereFaster I've got there! I managed to find the installation disk & re-ran that, then it looks like its done a firmware update & is working again yay!
@@Phi1l That is odd indeed! Could possibly be some kind of mishap with the network and IP-addresses. I encountered a similar problem a while back with another Brother printer where everything seemed fine but no computers could print from it. This (somehow...) got solved by redoing the Wi-Fi-settings completely (searching after a Wi-Fi-network and then inputting the credentials again). Might be worth a shot? // Chris
@@Phi1l Great that you managed to solve it! Not that you should have had to re-install everything, but still great it solved the issue. Fingers crossed it stays working :-) // Chris
I might be wrong on this but as far as I´ve been able to find the normal sleep mode can not be turned off. However the printer wakes really fast from the normal sleep mode. I´m still using the HL-L2350DW in the video and it takes about 2-3 seconds for it to wake and start printing. // Chris
Sleep is the normal power-save-mode. Deep sleep is supposed to be an even more energy efficient variant that kicks in after a certain amount of time. However it is a bit too effective (hence the printer not starting up at all after entering it >_
Really? Ah, sorry to hear that. I have had to redo this on my printer a few times over the years since the printer sometimes seem to "forget" the setting. Other than that though I´m not sure what could be wrong I´m afraid. // Chris
Really? Just tried the settings now on my printer (still got the one in the video) and it seems to be all the same. Was the setting not available or did it just not work after applying it? // Chris
Odd! What happens if you set the Auto Power Off Mode to Off? According to these instructions: support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2390dw_us&faqid=faq00100216_514%20HL-L2390Dw Does it makes any difference? // Chris
@@GetThereFaster Please tell me you have resolved this. I too have the Bro HL-L2390DW and this same annoying ISSUE. My Auto Power Off has been/is OFF. However, when I attempted Brother’s fix my machine was in Sleep, not Deep Sleep. I’m wondering whether that has any effect.
@@lauraturner2712 I would probably try and call/email or chat with Brothers support and see if they have got any more inside. I only have the HL-L2350DW and here it is still working as shown in the video. Be sure to tell them you know that there normally is a way to turn off the deep sleep, even if it´s not listed in their documentation. Hopefully there might be a new combination or something in newer models/versions perhaps. // Chris
Worked great but I actually have the correct model unlike people in the comments who are complaining it didn't work.
Well, that probably helps :-) Thank you so much for the comment! // Chris
I appreciate your effort. Many thanks! 🙏🏼
Thank you so much! Happy to be able to help :-) // Chris
Thank you... this worked on our very similar Dell E310dw model, except that the confirmation of going to deep sleep was not shown.
Hi! Thank you so much for the input! Hopefully that might help someone else with the same printer as well. Great to hear the video helped too :-) // Chris
Thank you for sharing! 🙂
Happy to be able to help! Thank you so much for the comment :-) // Chris
Thx. I need those steps in print. Thx.
Thank you for the comment! Happy to be able to help :-) // Chris
In newer models (mine is 3230CDW) that has a "Cancel" button, the method in the video does not work. However, if you "Cancel" (rather than "Back") + "Down Arrow", it works fine!
Thank you so much for sharing! I´ll add this to the video description for those having trouble getting it to work. Thx again! // Chris
What you show is exactly the model of HL-L2350DW, without the cancel button. Thanks for the instruction! However, after the printer enters the "sleep" mode (NOT "deep sleep"), even though I set the Deep Sleep mode as Off, print jobs are not really operated as the printer is in sleep mode. I still have to turn the printer off and back on to get it out of the sleep mode.
Thanks this worked for me.
Thx man
Thank you too for commenting! Happy to be able to help :-) // Chris
I do all of this stuff, the printer *STILL* sits there saying "sleep" and doesn't respond until I mash buttons and somehow it wakes up. I occasionally use this printer mostly to print labels, which means 100% of the time this thing has gone to sleep when I need it and nothing wakes it up. Anyone who works at Brother - what the hell were you thinking with this absolutely unusable garbage? What on earth is the point of a WIFI printer that you are supposed to be able to operate from anywhere in your network if you have to PHYSICALLY GO TO THE PRINTER to wake it up and troubleshoot it EVERY TIME YOU NEED TO PRINT. Honestly it is comically frustrating and stupid. Eco features are not supposed to break the product.
Yeah this is one of the dumbest implementation of a power saving "feature" I´ve ever seen. I have also had issues with this "coming back" even though the setting is off. Sometimes it has worked to do a factory reset and then disable the setting again, and sometimes the printer just stays on (like it should) for months even though it has not been able to do so prior the this (without me changing any settings). Really wish I had some more ideas, but this printer is a bit of an enigma. Which is sad because it prints both accurate, sharp and fast. // Chris
Thanks for sharing
Happy the video helps :-) Thx for the comment! // Chris
It did not work for me this time. It keeps on going back to sleep mode. I don't know what to do. I used your video before and it worked great.
Hm, odd! I have had to do this myself as well a few times since the settings seem to "reset" eventually (could be when the printer is disconnected from power for too long or something). I would try disconnecting the printer from power for about 10 min, then pluggin it back in and redoing the procedure. If it still does not work you could also try and factory reset it and then turn off deep sleep. The printer will then have to be reinstalled and given Wi-Fi-settings again though. Reset is done by going to "Initial Setup" and selecting "Reset" followed by "Factory Reset". // Chris
THANKYOU
Happy to be able to help! Thank you too for the comment :-) // Chris
Any ideas for DCP-L2520DWR ?
Current combinations with minus&back and minus&stop buttons not shows deep sleep menu..😢
Hi, hm, not sure I´m afraid. There are some other videos floating around, couldn´t find any specific for the DWR-model, could this one for the L2520D be something though? ruclips.net/video/Ga5okcjt97Y/видео.html // Chris
Thanks brother
Happy to help! :-) // Chris
These printers are terrible. They are build around Sleep mode. It is the most important feature. It takes me 30 minutes to wake up my printer to print 1 sheet of paper.
Agreed, the functionality is great in theory, but way too unreliable as of right now. Which is a shame considering that the printers otherwise are great. / Chris
BROTHER 6200
KILL DEEP SLEEP
-General setup
-Ecology
-Sleep Time then OK
- press CANCEL and DOWN together.
-DEEP SLEEP hit OK
TURN OFF!!!
Thx for sharing! // Chris
I have the HL-L2390DW as you show also is supposed to work to do this. What is the back button on this model? The only button I see with an arrow is the clear button. It didn't work when I pressed that and the minus button together and it didn't do what you said it would. Help, please.
As far as I´ve been able to read this should work on the L2390DW as well. But you are absolutely correct that the button layout is different from the L2350DW (in the video). Have you tried with any other button combinations? I would also say that the Clear-button is the equivalent of the Back-button. Some comments I´ve read suggest that you need to press the Start-button together with the *-button. However as far as I can see the L3290DW does not have a *-button. I would try some other combinations to start with. Most prominently perhaps, minus + start or clear + start. // Chris
yay!!! At last I found the key to deep sleep off. For model HL-L2390DW press minus key(-) and stop/ exit button together.
I have the Brother HL L2350dw printer and followed your instructions but no matter what I do, it keeps returning to the sleep display with that icon on the right that looks like the number 8. And it will not print. Help!
Hi! Have you tried pulling the power chord, let the printer start up and then try to turn off deep sleep? Sounds like it´s just stuck somehow. // Chris
Were you able to figure out how to get your printer to work? My issue is not the deep sleep but the sleep mode. It won’t let me print anything
@@jennyxobeauty Same here. Turning the power off and back on is the only way to get the printer out of Sleep mode (not deep sleep) to print again.
Hello, thanks for the video. Im looking into these brother models for a friend in a wheelchair. And I keep reading about these printers not waking up after they have not been used for a while? My friend would not enjoy having to push a button on the printer before every print job between a few weeks?
Hi! I am still using the printer in question for home and I would argue to say that when it comes to the actual printing it´s one of the most quality printers I´ve used, at least in the somewhat lower price range. For me I have had to redo the process with the deep sleep settings about two times in about three years. However one of the times I think it was some kind of issue with the Wi-Fi-settings instead since I had to do a complete factory reset to solve the printer not waking up.
As long as you set the deep sleep setting to off I would say the printer could be a good choice in your specific case. Keep in mind though that it is relatively heavy to move and lift. I have mine tucked away inside a cabinet and have to svivel it outwards every time the paper needs to be refilled, something I could image being a little tough if you cannot bend down properly etc. So just be sure to have it at a good height :-) // Chris
@@GetThereFaster thanks for the detailed reply. I ordered this printer last night for my friend. Will turn off the deep sleep. Hoping for an easy printer to mobile print from (iPhone) 🙂
@@Smuthole Super :-) Hope it´ll do the job! As far as I´ve tried, printing straight from iPhone has been working perfect! Have a good day! // Chris
Same here, nothing happens when I press back and minus at the same time 😢
Hi! So sorry to hear that :-/ Tried again on mine and it´s the same here still. Might be some new software on the newer versions of the printer perhaps? Is it the exakt same model numer (HL-L2350DW)? // Chris
@@GetThereFaster no, its L2520DW…..
@@catherinaaarts5315 Hm, then the same procedure might not apply since it´s another printer. The only real thing I can find is this reddit thread, www.reddit.com/r/printers/comments/12svvqc/brother_dcpl2540dw_turn_off_deep_sleep_mode/ where the first answer goes through the procedure for the L2540-printer, thinking that might be close enough to give a try at least. Have not tried this myself though. // Chris
@@GetThereFaster thank you!
@@catherinaaarts5315 Np! Hope you´re able to solve it :-)
Can't get this to work on a Brother HL-L6200DW
Hi! Providing Brother hasn´t changed anything to the software, from what I can see (read), it should work with the L6200DW as well. Do you get access to the Deep Sleep-menu at all or does the "double-button-press" simply not work at all? // Chris
*Real Solution: Be Sure Your Printer is USING WSD PORT Under Printer Properties > Ports > checkboxes* If you use the Std TCP/IP reg port which is installed by he brother software it won't wake the printer. Installing with windows printer page prefers the WSD protocol on the same port. Tested on 5 computers with multiple configs Windows 10 & Ubuntu & Bro HL-2350DW
Thx for the input! In my case though the printer automatically set it self to a WSD-port, and turning Deep Sleep of as described in the video was the only way I could get rid of the issue. There might be new hardware/software revisions of the printer that acts differently regarding the ports.
The printer should though function without having too use a computer to manually change port-settings. Specially since it is also compatible with phones for printing. Just as the deep sleep function should work properly to begin with. I´d still say the actual *real solution* lies in a software update from Brother. / Chris
That doesn't work? It shows exactly what you go through in the video on the screen, but then after its gone back to general settings, the sleep message just reappears after a while. I don't understand why its gone into sleep in the first place I only printed something off a couple of hours earlier. My printer is using WSD PORT as well. Is it because my printer is wireless?
Hi! It will still (oddly enough) say "Sleep" on the display even when the "Deep Sleep" function is turned off. The printer has some kind of "normal sleep" too, that I´m guessing is just a normal idle mode, but this is labeled as "Sleep" on the display. So basically you cannot tell from the normal display whether or not Deep Sleep is activated. On a side note my printer (still have the one in the video) decided to completely stop responding yesterday, something that required a restart (remove the power cable). I thought the Deep Sleep function had restored itself somehow, but after checking it was still off. Maybe your printer had a similar hick-up and just needed to be restarted? // Chris
@@GetThereFaster Hi Chris, thanks for the reply! The sleep message has gone now & it says 'Ready', but when I go into devices it says my printer is offline. The green WIFI light is on & not flashing so think thats ok? I've tried switching everything off & back on, but no luck. What a faff lol!
@@GetThereFaster I've got there! I managed to find the installation disk & re-ran that, then it looks like its done a firmware update & is working again yay!
@@Phi1l That is odd indeed! Could possibly be some kind of mishap with the network and IP-addresses. I encountered a similar problem a while back with another Brother printer where everything seemed fine but no computers could print from it. This (somehow...) got solved by redoing the Wi-Fi-settings completely (searching after a Wi-Fi-network and then inputting the credentials again). Might be worth a shot? // Chris
@@Phi1l Great that you managed to solve it! Not that you should have had to re-install everything, but still great it solved the issue. Fingers crossed it stays working :-) // Chris
Does it always show SLEEP mode or can I turn that off also?
I might be wrong on this but as far as I´ve been able to find the normal sleep mode can not be turned off. However the printer wakes really fast from the normal sleep mode. I´m still using the HL-L2350DW in the video and it takes about 2-3 seconds for it to wake and start printing. // Chris
what is the difference between sleep and deep sleep?
Sleep is the normal power-save-mode. Deep sleep is supposed to be an even more energy efficient variant that kicks in after a certain amount of time. However it is a bit too effective (hence the printer not starting up at all after entering it >_
Did not work
Really? Ah, sorry to hear that. I have had to redo this on my printer a few times over the years since the printer sometimes seem to "forget" the setting. Other than that though I´m not sure what could be wrong I´m afraid. // Chris
Didn't work !
Really? Just tried the settings now on my printer (still got the one in the video) and it seems to be all the same. Was the setting not available or did it just not work after applying it? // Chris
Cat find deep sleep on a HL-L2390Dw
Odd! What happens if you set the Auto Power Off Mode to Off? According to these instructions: support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2390dw_us&faqid=faq00100216_514%20HL-L2390Dw Does it makes any difference? // Chris
@@GetThereFaster Please tell me you have resolved this. I too have the Bro HL-L2390DW and this same annoying ISSUE. My Auto Power Off has been/is OFF. However, when I attempted Brother’s fix my machine was in Sleep, not Deep Sleep. I’m wondering whether that has any effect.
@@lauraturner2712 I would probably try and call/email or chat with Brothers support and see if they have got any more inside. I only have the HL-L2350DW and here it is still working as shown in the video. Be sure to tell them you know that there normally is a way to turn off the deep sleep, even if it´s not listed in their documentation. Hopefully there might be a new combination or something in newer models/versions perhaps. // Chris