🎙️ Episode 1: Mastering the New Patient Experience - First Impressions Matter! 🎙️

🌟 About This Episode:
The first impression is a lasting one, especially in the dental practice. In this inaugural episode of "People, Processes, and Tools," we dive deep into the art and science of creating an unforgettable new patient experience.
👥 Hosts:
Laura Nelson from Front Office Rocks
Tanner Applegate from Unify
JW Oliver from Support DDS
🛠️ What You'll Learn:
Best practices for training your team to make a great first impression
How to integrate support staff seamlessly into the new patient journey
The role of technology in elevating the patient experience
Real-world case studies of practices that have nailed the new patient experience