In this video I show how to configure the payload for a modal: ruclips.net/video/E9FhNpk0Mwk/видео.htmlsi=YnxcykjoxMSVwIru You’re very welcome for the free and informative video. Thank you for your kind words of gratitude.
@@ServiceNowWithJesse Thanks and sorry if I sounded hostile. I was just a little annoyed at the troubles I was having modifying the contextual side bar buttons for Agent Workspace.
Hi Jesse. Thanks for this content. I added a new button in a form but I'm facing a problem because I'd like to show it if a reference field is not empty. For existing records there is no problem as I can take that info from the gForm data resource, but what about new records? It will be a client change and there is no info in the database. I test with some conditions in the Action Assigment record (advance view) but it didn't work. Thanks in advance!
Thanks for the video @Jesse.
Thank you, thank you, thank you!!!
It's been 8 months later and the dude hasn't gotten into configuring the payload of the button. Nice one.
In this video I show how to configure the payload for a modal: ruclips.net/video/E9FhNpk0Mwk/видео.htmlsi=YnxcykjoxMSVwIru
You’re very welcome for the free and informative video. Thank you for your kind words of gratitude.
@@ServiceNowWithJesse Thanks and sorry if I sounded hostile. I was just a little annoyed at the troubles I was having modifying the contextual side bar buttons for Agent Workspace.
@CiscoZero No problem at all. Next Experience / Configurable Workspaces can be super super frustrating.
Dziękuję baaaaardzo :D
Thank you!! Sweet and fast!
How to add client script or mandatory fields while executing this action ?
Does glideajax will work on service operation workspace
CAN WE CHANGE POSITION OF THAT BUTTON means rightnow button is 2 after “Close case” can we move to 1(First)?
Hi Jesse, how can we add a dropdown button in CSM workspace?
Good question, I'll make a video on this
Hi Jesse. Thanks for this content. I added a new button in a form but I'm facing a problem because I'd like to show it if a reference field is not empty. For existing records there is no problem as I can take that info from the gForm data resource, but what about new records? It will be a client change and there is no info in the database. I test with some conditions in the Action Assigment record (advance view) but it didn't work. Thanks in advance!
Not sure I understand the question. You want to look up if a record has a field filled in from a new record form in Configurable Workspaces?